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Apple May Retain AT&T As Exclusive iPhone Partner
Get ready for some serious wailing and lamenting, if true...
by Karl Bode Friday 05-Feb-2010 tags: business · wireless · consumers · AT&T
Apple recently went to bat for AT&T, Apple Chief Operating Officer Tim Cook defending AT&T repeatedly against complaints of poor 3G network performance and in the process ignoring a huge chunk of the year 2009. "iPhone customers are having a great experience from the research we've done," stated Cook on a recent conference call. "We have personally reviewed these plans, and we have very high confidence that they will make significant progress toward fixing them," he said of AT&T's 3G improvement promises.

It seemed at the time that Cook was just praising AT&T to justify Apple's decision to make AT&T the exclusive distribution partner for the iPad. But at least one stock analyst believes Apple is setting the stage for an extension of their exclusive iPhone arrangement with AT&T, contrary to previous beliefs. According to a research note by Jonathan Chaplin of Credit Suisse, AT&T and Apple's partnership may very well may be extended into 2011:

We believe there is a 75% probability that AT&T keeps exclusivity in 2010. We arrive at this probability through a two step process: First, we try to determine whether the Apple / AT&T agreement expires in 2010. The consensus view is that it does; however, we couldn't find compelling evidence that this is the case. We conclude that there is only a 50% probability that it ends in 2010. Next, we try to determine whether AT&T bids for another year of exclusivity if exclusivity does end in 2010. We conclude that they would and that they can afford to compensate Apple such that Apple would be economically indifferent. Our approach yields a 25% probability for this outcome. Taken together, we see a 75% probability that AT&T keeps exclusivity for another year.

Of course most analysts predicted that Apple, concerned with the damage poor network performance could have on the shiny Apple brand, would likely ditch AT&T and offer the phone to other carriers. But with the iPhone giving AT&T the lowest churn (customer defection) rate in the wireless industry, never underestimate the influence of a pile of AT&T money dumped squarely in Apple's lap. Should the agreement be extended, you can expect a lot of complaining from iPhone users in congested AT&T markets -- especially if AT&T doesn't come through with the improvements they've been touting for several months.

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quetwo
That VoIP Guy
Premium
join:2004-09-04
East Lansing, MI

Answer me this...

If you hvae such great service, and you know of no issues, what exactally does this improvement plan really include?

Yeah, thought so.

Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
kudos:2

Re: Answer me this...

said by quetwo:

If you hvae such great service, and you know of no issues, what exactally does this improvement plan really include?

Yeah, thought so.
There is always room for improvement.
--
CheckSite.us | YourIP.us | Reverseip.us
axiomatic

join:2006-08-23
Tomball, TX

Re: Answer me this...

I thought that was Jello? "There is always room for JELLO!"
margaf77

join:2000-12-22
Bayonne, NJ

Re: Answer me this...

said by axiomatic:

I thought that was Jello? "There is always room for JELLO!"
LMAO

N3OGH
Certified GLG-20
Premium
join:2003-11-11
Philly burbs
kudos:1
"Talk about massive potential for growth I AM THE LITTLE ACORN THAT BECOMES THE OAK!!!

You can't leave, all the plants are gonna die!
--
Petty people are disproportionally corrupted by petty power

GilbertMark
Premium
join:2001-05-02
Gilbert, AZ

Re: Answer me this...

said by N3OGH:

"Talk about massive potential for growth I AM THE LITTLE ACORN THAT BECOMES THE OAK!!!

You can't leave, all the plants are gonna die!
What kind of name is Winger?
--
»hackThatPhone.com

N3OGH
Certified GLG-20
Premium
join:2003-11-11
Philly burbs
kudos:1

Re: Answer me this...

LOL

burgerwars

join:2004-09-11
Northridge, CA

1 edit

Doesn't surprise me.

If this is true, all those AT&T haters will be screaming even more. As I've said before, for users who can't stand AT&T's service, just switch. Nobody is holding a gun to their head to stay. If it's the iPhone, just pick another smart phone from another carrier. There are plenty of other super phones out there. Then just get an iPod Touch, which provides just about everything else an iPhone does, except cellphone calls (heck, it even does work with VOIP).

This all doesn't surprise me. Trying to switch course like this is something that isn't done easily. In Apple's view, just having a provider like AT&T in the U.S., enables them to market basically the same model worldwide. Having to manage phones that also use CDMA for Verizon might not be something that Apple wants. Companies like Nokia or LG do make phones for all sorts of platforms, because cellphones are there business. Apple might not want to go that route.

Anyway, only time will tell us what happens.

Sabre
Di relung hatiku bernyanyi bidadari

join:2005-05-17

Re: Answer me this...

said by quetwo:

If you hvae such great service, and you know of no issues, what exactally does this improvement plan really include?
The improvement plan is retaining exclusivity of the iPhone. This improves AT&T by guaranteeing a large customer base will not switch providers no matter what the service quality is.
--
With all its sham, drudgery, and broken dreams, it is still a beautiful world.

Save American Soccer - Stop the MLS!

stbrandon

@selu.edu

the numbers

Just how do they back up their probabilities? Speculation? Pass.

AT&T throwing a huge pile of money is a 50/50 proposition. I think 3G IPads are the consolation prize for losing the Iphone exclusivity.

ThrowDemsOut
If you can't convince 'em, confuse 'em
Premium
join:2002-03-03
Mullica Hill, NJ
kudos:4

Re: the numbers

said by stbrandon :

Just how do they back up their probabilities? Speculation? Pass.

Probably like most unattributed financial rumors. By leaks given out on the golf course by mid to high level execs of the companies involved.

tiger72
SexaT duorP
Premium
join:2001-03-28
Saint Louis, MO
kudos:1
Reviews:
·T-Mobile US
·AT&T DSL Service
said by stbrandon :

Just how do they back up their probabilities? Speculation? Pass.

AT&T throwing a huge pile of money is a 50/50 proposition. I think 3G IPads are the consolation prize for losing the Iphone exclusivity.
Maybe the fact that no matter how much Apple fankids whine about ATT, Apple DOESNT CARE. They've made that abundantly clear now.
--
"What makes us omniscient? Have we a record of omniscience? ...If we can't persuade nations with comparable values of the merit of our cause, we'd better reexamine our reasoning."
-United States Secretary of Defense (1961-1968) Robert S. McNamara

JoeIac
Premium
join:2009-03-02
MA
Reviews:
·Verizon FiOS

Re: the numbers

said by tiger72:

Maybe the fact that no matter how much Apple fankids whine about ATT, Apple DOESNT CARE. They've made that abundantly clear now.
This is becoming increasingly evident in their business decisions, and is the reason I keep second guessing whether i would buy an iPhone if they ever did bring it to Verizon.

I Love my Ipod, I love my iTunes season passes on my favorite shows, but i'm not sure i want to tie myself into a commitment to a product like that of theirs.

56403739
Less than 5 months left
Premium
join:2006-03-08
Naples, FL
kudos:2
said by tiger72:

Apple DOESNT CARE
* ding *

We have a winner.

Like with so many other of their products, they know the demand is inelastic and as long as it works at all they'll still sell millions of them no matter how irritating the user experience is.

Why should they care? People are still buying while they whine, and that's all that matters.

rudnicke
Premium
join:2004-10-23
Rantoul, IL
kudos:1

Greased

Tim Cook must be getting a substantial 'bonus' from AT&T if he is defending their performance handling the iPhone.
--
One Big Ass Mistake America

ztmike
Mark for moderation
Premium
join:2001-08-02
Michigan City, IN

AT&T-worm

I find this a bit odd..

Why would Apple want to renew AT&Ts iPhone contract for another year, when they could expand the iPhone to more carriers and thus more profits?

Something doesn't smell right with this one. Not to mention AT&T's 3G coverage is just sad.

Which speaking of..my buddy just bought an iPhone and our surrounding area doesn't even offer 3G coverage..I told him this and hes still sticking with the phone..and paying the $30/month extra mobile internet for EDGE speeds..hes a douche. Blinded by the iPhones hype.

O well..his money, I'll be happy with my Nexus One and T Mobile.
xirian
Premium
join:2003-01-26
Beacon, NY
kudos:1

Re: AT&T-worm

said by ztmike:

I find this a bit odd..

Why would Apple want to renew AT&Ts iPhone contract for another year, when they could expand the iPhone to more carriers and thus more profits?

Something doesn't smell right with this one. Not to mention AT&T's 3G coverage is just sad.

Which speaking of..my buddy just bought an iPhone and our surrounding area doesn't even offer 3G coverage..I told him this and hes still sticking with the phone..and paying the $30/month extra mobile internet for EDGE speeds..hes a douche. Blinded by the iPhones hype.

O well..his money, I'll be happy with my Nexus One and T Mobile.
Hes a douche for sticking with the device hes happy with? ATT sucks, its true, but I stick with them because I have yet to find any device I like as much as my iphone. My mother has a droid and I personally don't care for android. Different strokes for different folks.

Matt
All noise, no signal.
Premium
join:2003-07-20
Jamestown, NC
kudos:12
said by ztmike:

I find this a bit odd..

Why would Apple want to renew AT&Ts iPhone contract for another year, when they could expand the iPhone to more carriers and thus more profits?
That's what I don't understand either. A CDMA iPhone would sell like hotcakes and I can't imagine that AT&T is paying Apple more than they would make from releasing a CDMA iPhone. No one has dug in Apple or AT&T's financials to determine how much AT&T is paying Apple for the exclusivity arrangement?

It's also likely that Verizon is unwilling to roll over and give Apple the huge cut of wireless revenue that they want per device.

ThrowDemsOut
If you can't convince 'em, confuse 'em
Premium
join:2002-03-03
Mullica Hill, NJ
kudos:4
said by ztmike:

I find this a bit odd..

Why would Apple want to renew AT&Ts iPhone contract for another year, when they could expand the iPhone to more carriers and thus more profits?

More profits can come in many forms. And if AT&T is paying big kickbacks to Apple to remain exclusive, that is easy money in the bank without causing any extra costs.
bartolo5

join:2001-12-03
San Carlos, CA
said by ztmike:

I find this a bit odd..
Why would Apple want to renew AT&Ts iPhone contract for another year, when they could expand the iPhone to more carriers and thus more profits?
Maybe it's simply because who wanted to get an iPhone it has already got it on ATT or people don't care that much about the carrier as they do about the iPhone. Maybe the amount of people who won't get an iPhone because it's not available on Verizon is quite small at the end of the day.

If that's the case, a CDMA version would be just one more phone to support for Apple, and the same user base spread out between two carriers. I wouldn't really bother with it then if I was Apple.

NO to ESPN

@sbcglobal.net

Apple - at&t Braintrust

With any luck the extra Apple products on at&t will finally crash the system. Then at&t will go to Uncle Sugar and demand that they be allowed to do away with existing contracts and use metered billing. Then the world will be safe for MBAs and politicians.

C0deZer0
Oc'D To Rhythm And Police
Premium
join:2001-10-03
Davenport, FL

Re: Apple - at&t Braintrust

said by NO to ESPN :

With any luck the extra Apple products on at&t will finally crash the system. Then at&t will go to Uncle Sugar and demand that they be allowed to do away with existing contracts and use metered billing. Then the world will be safe for MBAs and politicians.
Oh dear god, kill me now.

I've yet to meet an MBA that I didn't want to brutally murder. :P
--
Front Line Force Fortress Forever

celeritypc
For Lucky Best Wash, Use Mr. Sparkle
Premium
join:2004-05-15
Caldwell, NJ

Maybe it's more about the apps...

From all I have seen and read, the issue may be contention over control of apps between Apple and Verizon. Verizon is notorious for controlling apps (regardless of their "open" posturing) I don't think Apple wants to see ITunes filled with a whole bunch of apps with the label "Not available for Verizon customers".

As for the other carriers, I don't think T-Mobile or Sprint are even interested in partnering with Apple.

FWIW, I have an IPhone and have had no real issues with it. I am also in the NYC metro area.

Corona
It's cool, I'm takin it back
Premium
join:2000-03-14
Dallas, TX
Reviews:
·AT&T U-Verse

Re: Maybe it's more about the apps...

said by celeritypc:

FWIW, I have an IPhone and have had no real issues with it. I am also in the NYC metro area.
Jesus don't let people know that. The mob here will lynch you for sharing empirical evidence!

RR Conductor
Happy 40th Amtrak
Premium
join:2002-04-02
Redwood Valley, CA
kudos:1

2 edits

Re: Maybe it's more about the apps...

said by Corona:

said by celeritypc:

FWIW, I have an IPhone and have had no real issues with it. I am also in the NYC metro area.
Jesus don't let people know that. The mob here will lynch you for sharing empirical evidence!
I don't think the direct line to the Lord is on BBR FYI-That's just my nice little way of telling folks it really upsets me (and I know others) when my friend's name is misused
--
You've got to stand for something, or you'll fall for anything.
sameshtdd

join:2006-01-04
Teaneck, NJ
They were.

Their whole smartphone line up (Android, Blackberry, Palm, Windows Mobile) each have their own marketplace and come preinstalled on the devices. AT least with the WM devices, VZ gets no cut on customers paid purchases and GPS is unlocked on all devices now.

They have move passed the locked down smartphones now that you are required to get the 30.00 data package.

fifty nine

join:2002-09-25
Sussex, NJ
kudos:1
said by celeritypc:

FWIW, I have an IPhone and have had no real issues with it. I am also in the NYC metro area.
About the only place in the US which has reliable AT&T coverage. Sorta.
margaf77

join:2000-12-22
Bayonne, NJ
Reviews:
·Optimum Online
·Verizon FiOS

Re: Maybe it's more about the apps...

said by fifty nine:

said by celeritypc:

FWIW, I have an IPhone and have had no real issues with it. I am also in the NYC metro area.
About the only place in the US which has reliable AT&T coverage. Sorta.
If thats reliable then Ill string together a few cans with string. I had ATT svc in NYC an its horrid compared to VZW in NYC.

sogmasta

@dai.com

Researcher??

Wow. Can I be a researcher too? Judging by the fact the sky is blue and ,for whatever reason, humanity still likes money, I concur that Apple will stay with At&t.

Because, well, they like money.

Van
Premium
join:2009-07-08
New Orleans, LA

AT&T has improved the last few months

but with the continuing boom is reliance on their network, will it actually get better in the near future? Or just stay adequate?

The network will continue getting more and more loaded
majortom1029

join:2006-10-19
Lindenhurst, NY
kudos:1

hmm

I would think its more to do with verizon and lte not being up yet.

I dont think att wants to come up with an cdma iphone for just one carrier.

Hangmn
Don't Fight It...It's Inevitable
Premium
join:2000-04-08
Philadelphia, PA

Re: hmm

att doesn't make phones

Hookem99
Deep In The Heart

join:2007-07-18
Pflugerville, TX
kudos:1
Reviews:
·ViaTalk

1 edit

ugh....

Just got done trying to contact customer service. I have not been able to make and connect a call on the first try in about 4 days. It usually winds up being about 2/5 fail the first try, but recently, no such luck. It does not help I guess that I live, as the crow flies, less than a mile from Dell's corp HQ, which has thousands of employees, some of which I am sure use AT&T. Best I can tell AT&T only has one tower in the area! My signal stays on 1-2 bars most of the day. It's not just my phone either. I have 5 total phones on my plan, and all have issues!

The other day, I had to laugh. My Uverse internet was down, and when I tried to call support on my wireless line, first the call failed, then once I finally connected, it dropped.
--
Women think they are clever just because they can fake an orgasm for a relationship, whats the big deal a man can fake a whole relationship for an orgasm!!!!

Rick
Premium,MVM
join:2001-02-06
Waterbury, CT

lol..

this is one of the funniest things I've read in a while..

"The consensus view is that it does; however, we couldn't find compelling evidence that this is the case. We conclude that there is only a 50% probability that it ends in 2010. Next, we try to determine whether AT&T bids for another year of exclusivity if exclusivity does end in 2010. We conclude that they would and that they can afford to compensate Apple such that Apple would be economically indifferent. Our approach yields a 25% probability for this outcome. Taken together, we see a 75% probability that AT&T keeps exclusivity for another year."

I conclude that there's a 100% probability that the person who wrote that is the laughing stock of whomever sits next to him at work.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic!

en102
Canadian, eh?

join:2001-01-26
Valencia, CA

Re: lol..

Until Apple manufactures an iPhone that supports AWS (T-Mobile) or CDMA 1x/EVDO, it wouldn't really matter if AT&T is the exclusive carrier or not.

Canadians did it the other way (with Olympics as a reason). To get rid of Rogers exclusivity.. they built a 3G UMTS/HSPA 850/1900 network, and behold... the iPhone is now theirs.
T-Mobile, Sprint, VZW, etc 'could' do the same, but I don't think it will happen.
--
Canada = Hollywood North
podstolom

join:2010-01-25
Wichita, KS

Contract Extension

I thuink it is clearly a case of "you scratch my back, I'll scratch yours". AT&T wants the contract extended, Apple gets it's terms. Cheap data plans for iPad, probably fat pile of money in Apple's lap as previously suggested.

As usual, and as the Supreme Court recently affirmed, Corporate money talks WAY TOO LOUD in this country.

It would be nice if AT&T does make good on it's promises and does improve and fix their network. At least then, coming out of contract next year Apple wouldn't have egg on it's face.

Frenchfry

@bellsouth.net

CDMA thoughts

I think that Apple is not going to make a CDMA phone until they can include LTE with it. That would put it next year for the Verizon introduction. It will be interesting to see if they make a all in one Phone with GSM/hspda/CDMA/EVDO/LTE.

Also with the overload of AT&T and Verizon system the new IPhone should add the 700mhz and 1700mhz/2100mhz bands to get more bandwidth. I see AT&T and Verizon adding both bands to the towers when they upgrade to LTE.

SkellBasher
Yes Sorto, I'll take my Prozac

join:2000-10-22
Niagara Falls, NY

Not happening

Apple won't create a separate phone with a CDMA radio in it just for Verizon. That just flies in the face of how they do business.

Apple will do whatever makes them the most money. That may mean staying exclusive with AT&T, that may mean opening up to T-Mobile as well.

Either way, the iPhone will stay GSM only until Verizon gets LTE up. At that point it would only make sense to build phones with dual mode GSM/LTE modems and open up to Verizon too.

RARPSL

join:1999-12-08
Suffern, NY

Re: Not happening

said by SkellBasher:

Apple will do whatever makes them the most money. That may mean staying exclusive with AT&T, that may mean opening up to T-Mobile as well.
Do not forget, all current model iPhones/iPads would not support 3G on T-Mobile's network - Only EDGE Support - due to the use of a different 3G Frequency from the one AT&T (and the iPhone/iPad) uses. To truly support T-mobile would require a newer model with dual T-Mobile/AT&T 3G Frequency support. Any attempt to allow T-Mobile support otherwise would be guaranteed to generate complaints from T-Mobile iPhone/iPad users about the slow (ie: EDGE) speeds.

Z80A
Premium
join:2009-11-23
Reviews:
·Cox HSI

It's not about how good AT&T's network is

It's how big of a cut of AT&T's subscriber revenues Apple will get. Lose the exclusivity and that is cut substantially or totally. The whole reason they went to AT&T in the first place was because VZW (Apple's first choice) balked at the cut of monthly fees Apple wanted.

A decreased AT&T cut + VZW cut may still be less than what they can get from AT&T if they stay exclusive.

It's all about the Benjamin's.

spewak
R.I.P Dadkins
Premium
join:2001-08-07
Elk Grove, CA
kudos:1
Reviews:
·Clear Wireless
·SureWest Internet

Leverage

Verizon probably tried to leverage their network against that of att's to Apple, reasoning that they don't have to give as much per unit as att is currently doing due to the fact that their network is so superior. Apple probably took a pass.
BTW, I haven't got a dog in this fight!
--
The weekend is here, grab a can of beer!
sameshtdd

join:2006-01-04
Teaneck, NJ

Phone would have to be CDMA/LTE

Verizon is only moving DATA to LTE. The phone would still have to support CDMA in order to make calls.

DrModem
Premium
join:2006-10-19
USA
kudos:1

2 edits

Makes sense

Seeing as AT&T has the biggest 3G GSM network in the US. Tmobile runs 2nd but they have far less 3g coverage. Everyone else uses CDMA, which is used nowhere else in the world, necessitating a completely separate CDMA iPhone model line. It also provides an inferior experience due to not being able to use voice and data at the same time.

Apple is really big on the "user experience", so that fact alone may have killed any thoughts for producing a CDMA-compatible iPhone line.

Until all carriers both nationally and internationally are using the same network type, I doubt Apple will move from AT&T.
DarnellP

join:2004-10-12
Las Vegas, NV

1 edit

Re: Makes sense

said by DrModem:

Everyone else uses CDMA, which is used nowhere else in the world,
lol Nowhere else in the world eh? Maybe someone should tell the CDMA operators in Mexico, China, Japan, Korea, India and the rest of the 116 countries where CDMA exist that they are no longer part of our world!

It also provides an inferior experience due to not being able to use voice and data at the same time.


Google SVDO.

burgerwars

join:2004-09-11
Northridge, CA

1 edit

Re: Makes sense

But is CDMA where the developed world is heading, or is it just becoming a low-cost option for underdeveloped countries?
Qualcomm Abandons UMB, Future of CDMA Ended: »www.phonenews.com/qualcomm-aband···ed-5488/

SteelerRaw

@twtelecom.net

Re: Makes sense

said by burgerwars:

But is CDMA where the developed world is heading, or is it just becoming a low-cost option for underdeveloped countries?
Meh, since when does Apple care about such things? They rolled out the intial iPhone dressed soley in GSM when the developed world was headed towards W-CDMA. And what happened? They eventually deliver an iPhone with W-CDMA capability and sell even more devices than during the inital launch. So why not roll out a CDMA/GSM/W-CDMA iPhone for the US and any other countries with CDMA that are affluent enough? Then the next year add an LTE and/or WiMax radio to the mix and sell even more devices then!

toddbs98

join:2000-07-08
North Little Rock, AR
If Apple is really big on the "user experience" why do they insist on making that experience a bad one? Beside the fact that you can't do true web browsing on the I-phone,they insist on sticking with a carrier that forces you to buy a data plan that they can't provide the service for, and are forcing more people to climb on the same insufficient network with the release of the I-pad.
The argument that Apple can't make an I-phone that supports only one carrier makes no sense since the current I-phone only supports one carrier. And you should really learn what your talking about before saying no one else in the world uses CDMA since it is in use in most every country in the world, so more places a CDMA I-phone could be sold than just to Verizon.
--
Patriots always speak of dying for their country never killing for it. Bertrand Russell
chgocolt
Premium
join:2004-07-10
Chicago, IL
Reviews:
·AT&T U-Verse
·AT&T Yahoo

It's about the phone...

AT&T and iPhone are fine if you're just a data and messaging person, as most iPhone owners are. But if you actually want to make voice calls, that's where AT&T fails. It's not just iPhone, AT&T service is just as bad with Blackberry and other smart phones.

I dumped my iPhone on my niece since she's doesn't care about actually talking to people. ("Talking on the phone is so 1999!") I love my Blackberry Tour on Verizon. Calls never drop and I don't miss having thousands of apps that I don't need.
fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3

Re: It's about the phone...

Different strokes for different folks.. that's why there are hundreds of cell phones available today.. right?
chgocolt
Premium
join:2004-07-10
Chicago, IL
Reviews:
·AT&T U-Verse
·AT&T Yahoo

Re: It's about the phone...

said by fiberguy:

Different strokes for different folks.. that's why there are hundreds of cell phones available today.. right?
Again, it's really not about the phone. It's AT&T's service. If Apple would offer iPhone on Verizon I would probably have one. I'm not slamming Apple except for their insistence on locking into a single carrier for iPhone, unlike the rest of the industry which opens models up to other carriers after a year.
fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3

Re: It's about the phone...

To be honest, tho... if apple were to go to Verizon in current day, it would actually be a step back for them. While the iPhone was launched on the Edge network, and for millions, it still is... one thing that really makes the iPhone work is the fact that you can voice and data at the same time. Once AT&T's 3G came out, it really changed the shape of the iPhone.

As much as apple would love to launch it all over the place, I see two things that I'm SURE they are seeing..

1) No voice/data at the same time on CDMA

2) I'm not even sure APPLE could support that many new users in their own support departments if they were to have 4 carriers in the US with them..

In the US, the iPhone is considered a top of the line phone.. in some other countries, the iPhone is about the same in line with the free flip phones some of the US carriers give away for free. I think if they did go with multiple carriers, I'm guessing that apple isn't sure THEY themselves could handle it either.. not just yet.

As for at&t service.. to be honest.. I'm in a major market for at&t.. probably have one of their better systems compared to the rest. I rarely see call issues here in the Twin Cities of MN. When people talk about quality and reliability, they always talk about their own experience - which is valid. I know the east coast users see a lot of service problems so when a user like me hears it, I don't see it the way they do.. likewise, when I say the service is fine, others don't see that I have good service.. they see their own troubles.. and again, valid.

In WHOLE, yes, at&t needs improvement.. they need to build out a lot more... but too, when you buy to build a nationwide network, you're also buying the crap from other carriers to which, in my opinion, is worse than building from scratch becuase you're buying into the unknown, just like buying a used car.

I agree with you, tho,... apple locking into one carrier is stoopid.. they should launch more carriers.. however, they're plagued with the problems of US carriers that aren't compatible with each others. The only two carriers that operate a-like is VZ and Sprint, neither of which make the iPhone come to life like apple really wants it to be. However, if they DID take CDMA, they'd have a larger base than what they have with at&t now.

To move into other carriers, right now, and with the fact they have millions of iPhones out there, what happens when those people leave at&t with their existing iPhone experience and find out that their beloved iPhones don't behave the same on another carrier? ... I think that it would harm apple and their customer following. If the iPhone couldn't do voice and data at the same time, for me at lest, I'd see that phone 50% less valuable to me. As much as I HATE at&t as a company in whole, this is the only reason I have not one iPhone, but just took advantage of Sprints recent regulatory charge increase to ditch my HTC hero and ported my sprint based phone to another iPhone. But still, for me, the service works fene where I'm at and where I travel...

Now.. if/when I move to Michigan, south of Detroit, I'm most likely going to be screaming "death to at&t" as Sprint is the carrier with "the" coverage there.
BlakePaulson

join:2008-08-06
Alexandria, MN
kudos:1
Reviews:
·Charter

AT&T... gaps in coverage...

The problem with AT&T is that they have so many gaps in coverage... a lot of their network is partner networks so you can't use any amount of data or they get pissed (I didn't know I was off network and now I'm banned from using off network data... no appeal, no second chance, just sorry F YOU for not knowing you were off network and we didn't bother to let you know.)

I love my iPhone however I wish AT&T would get their shit together and start putting up more towers and adding coverage area (and if not they start footing the bill for off network data usage.)

hdtvtechno22

join:2008-08-22
Chicago, IL

Re: AT&T... gaps in coverage...

said by BlakePaulson:

The problem with AT&T is that they have so many gaps in coverage... a lot of their network is partner networks so you can't use any amount of data or they get pissed (I didn't know I was off network and now I'm banned from using off network data... no appeal, no second chance, just sorry F YOU for not knowing you were off network and we didn't bother to let you know.)

I love my iPhone however I wish AT&T would get their shit together and start putting up more towers and adding coverage area (and if not they start footing the bill for off network data usage.)
Dude turn off network data roaming
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otakuon

join:2005-04-06
Loma Linda, CA

Re: AT&T... gaps in coverage...

Yeah..but that shouldn't be the answer. The partner networks should be required to carry the same level of service as the regular AT&T network.

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