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Average Smartphone User Consumes 298MB A Month
Though 25% of smartphone users consume less than 1 MB
by Karl Bode Wednesday 30-Jun-2010 tags: Video · business · bandwidth · Op/Ed · content · Hype · consumers · caps · AT&T · wireless · cellular
Tipped by bdon78 See Profile
Nielsen has analyzed data usage by smartphone customers and found that the average smartphone user now consumes 298 megabytes of data a month -- up sharply from the 90 megabytes a month consumers on average burned through during the early part of 2009. The company also unsurprisingly found that the heaviest users consume the most bandwidth -- with nearly 6% of users consuming half of all data used. At the same time, nearly a quarter of smartphone users consume less than 1 MB a month. Based on this data, Nielsen concludes that AT&T pricing is somehow "more fair," though they fail to say why:

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Usage-based pricing may be more fair. The top 6 percent of smart phone users are consuming half of all data. The vast majority of customers, 99 percent according to the 60,000 phone bills that Nielsen collects and analyzes every month as part of their Customer Value Metrics product, are better off with a pricing scheme like AT&T’s new data pricing model than under flat-rate pricing where they are paying for much more than they ever use.

While many people are applauding AT&T's new data pricing plans as money savers for light users today -- they're not looking at tomorrow's big picture. One, Nielsen ignores the fact that carriers are now making data plans mandatory for smartphone users who previously only used Wi-Fi. That's not "more fair," nor does it save money. Nielsen takes the stance that light users somehow need to be "educated" into consuming more data -- yet many of those users simply prefer to use their device's Wi-Fi functionality alone. That's no longer possible.

Two, the average user already consumes 298MB of data -- while AT&T's base cap is 200 MB. That cap's set just low enough to push today's average user to the higher, $25 a month tier (plus overages, ETFs, plus $20 for tethering, plus an endless assortment of fees). That average is going to quickly skyrocket and the heavy user of today will become the average user of tomorrow -- yet instead of having the option of a simple, unlimited data tier at a fair price -- they'll face heavy and often confusing overages just as smartphones begin seeing interesting video service integration (Netflix, Hulu). That's not about saving money, it's about making money.

Again, incumbent wireless companies are not in the business of making less money, and this new media meme that a shift to low caps and high overages is about saving consumers money, or fairness, or helping minorities -- is simply absurd. If telecom analysts want to analyze -- they should be noting that carriers and investors see the death of SMS and voice minutes heading their direction -- and are changing pricing models to compensate and cash in on an explosion in wireless video (or streaming wireless audio) use. But the suggestion that this shift is driven by altruism is bizarre and disingenuous.

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NeoandGeo

join:2003-05-10
Harrison, TN

.

That is crazy. I only have my News and Weather app on auto-update every 3 hours, have some apps that update along with about 30 minutes of web browsing a couple times a week and always hit about 6GB. I couldn't imagine using as little as 300MB.

Rob
In Deo speramus.
Premium
join:2001-08-25
Kendall, FL
kudos:3

Re: .

said by NeoandGeo:

That is crazy. I only have my News and Weather app on auto-update every 3 hours, have some apps that update along with about 30 minutes of web browsing a couple times a week and always hit about 6GB. I couldn't imagine using as little as 300MB.
What phone do you have?
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NeoandGeo

join:2003-05-10
Harrison, TN

Re: .

Moto Droid

Rob
In Deo speramus.
Premium
join:2001-08-25
Kendall, FL
kudos:3

Re: .

said by NeoandGeo:

Moto Droid
That's a lot of data. I'm on my iPhone daily with 3G. I surf the net, I receive updates, I read the news (Foxnews app, USAToday, BBC, etc). I hover around the 200mb mark.
--
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Mike
Premium,Mod
join:2000-09-17
Pittsburgh, PA
kudos:1

Re: .

He could be tethering

Rob
In Deo speramus.
Premium
join:2001-08-25
Kendall, FL
kudos:3

Re: .

said by Mike:

He could be tethering
I hope so.
NeoandGeo

join:2003-05-10
Harrison, TN

1 edit
I don't tether. It is odd that my usage is so high when I barely do anything.

And looking over my recent data usage, I seem to have a lot of 28MB hits all throughout the day and night. Surely updating the Google News reader 8 times a day with the small thumbnail pics could rack up so much data?

Mike
Premium,Mod
join:2000-09-17
Pittsburgh, PA
kudos:1

Re: .

uh is someone using your driod as a mifi?
NeoandGeo

join:2003-05-10
Harrison, TN

Re: .

Nope, and battery life generally lasts almost a day and a half, so doesn't seem like anything is sucking up any usage.

Krisnatharok
Caveat Emptor
Premium
join:2009-02-11
Earth Orbit
kudos:7

Re: .

That sounds suspect. I have a Blackberry Storm and extensively web-browse and stream Pandora radio three hours a day, five days a week (two 1.5 hr commutes) and only hit about 600 MB/mo. This is with Verizon.
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elwoodblues
Elwood Blues
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join:2006-08-30
HarperLand
Reviews:
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I stream Sirius Radio over it (when cycling) so my average month on an iPhone is well over 1gb easily each month.

My facebook is always on, so is email... I have a 5gb plan, while expensive (in Canada) the next step down is a drop by more then half and the cost is only 1/3rd less.
--
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bdon78
I didn't do it

join:2009-05-18
Decatur, GA
said by NeoandGeo:

Moto Droid
Verizon has a 5GB data cap... so... Moto Droid +Overages
NeoandGeo

join:2003-05-10
Harrison, TN

Re: .

There is no cap for smartphone data plans.
bdon78
I didn't do it

join:2009-05-18
Decatur, GA

Re: .

Correct, unless you are tethering.

BF69
Premium
join:2004-07-28
Camden, TN

Re: .

said by bdon78:

Correct, unless you are tethering.
which is an extra $30.

Qumahlin
Never Enough Time
Premium,MVM
join:2001-10-05
united state

Re: .

said by BF69:

said by bdon78:

Correct, unless you are tethering.
which is an extra $30.
Only if you're dumb enough to actually pay for it instead of enabling it yourself
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as452865

@comcast.net
verizon still has an umlimited data plan for now. i bet they change that soon

ptrowski
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said by NeoandGeo:

That is crazy. I only have my News and Weather app on auto-update every 3 hours, have some apps that update along with about 30 minutes of web browsing a couple times a week and always hit about 6GB. I couldn't imagine using as little as 300MB.
Wow, on my iPhone I listen to XM for about 45 minutes every day into work, browse the web, weather, etc and for 23 out of 30 days in my billing cycle I have used 2.2 GB's. I can't see how you would go through 6 GB's with such usage.
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Glenn
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said by NeoandGeo:

That is crazy. I only have my News and Weather app on auto-update every 3 hours, have some apps that update along with about 30 minutes of web browsing a couple times a week and always hit about 6GB. I couldn't imagine using as little as 300MB.
Wow! That's a lot of data! My wife and I do a fair amount of streaming of slacker and podcasts...and we're at 400-600 megs a month on our BB 9700's/
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AlfredNewman

join:2010-03-25
Columbus, OH

1 edit
I also have been known to hit the 6GB mark on just youtube alone on my Samsung Impression and no I don't tether but yes I do get bored a lot at work.
bn1221

join:2009-04-29
Cortland, NY

Re: .

maybe you should try working at work instead of watching youtube on a phone. Especially if its a company provided phone
fiberguy
My views are my own.
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kudos:3
I do that AND MORE on my iPhone.. 8 pages of apps, view some YouTube videos at times, and web surfing, quite often, and of 3G data, I've used 1GB in the entire year. Most data that comes from the apps is very minimal... its video and other MM data that eats the most.
NeoandGeo

join:2003-05-10
Harrison, TN

Re: .

My situation is definitely weird. I just got the slingbox app yesterday. I can't wait to see how much data I will have used by next month.
armed

join:2000-10-20
Reviews:
·Charter
said by NeoandGeo:

That is crazy. I only have my News and Weather app on auto-update every 3 hours, have some apps that update along with about 30 minutes of web browsing a couple times a week and always hit about 6GB. I couldn't imagine using as little as 300MB.
Excuse me while I sneeze ahhhhhhhbullshitui
NeoandGeo

join:2003-05-10
Harrison, TN

Re: .

You can call it while I stay dumbfounded. Since 6-21 I've used 2.1GB, that includes 140MB for yesterdays Sling usage. I still don't understand the dozens of 27-45MB usages, most of which when my phone is on the charger at night.

ptrowski
Got Helix?
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Putnam, CT
kudos:4
Reviews:
·VOIPo

Re: .

said by NeoandGeo:

You can call it while I stay dumbfounded. Since 6-21 I've used 2.1GB, that includes 140MB for yesterdays Sling usage. I still don't understand the dozens of 27-45MB usages, most of which when my phone is on the charger at night.
Where are you getting that from, your account summary etc? Maybe that is the daily usage that is reported back.
--
"So, Lone Starr, now you see that evil will always triumph because good is dumb."

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NeoandGeo

join:2003-05-10
Harrison, TN

2 edits

Re: .

Here is an example:

06/29/2010 1:20 AM UNLIMITED MEGABYTE ALLOW
0.15 KB
06/29/2010 2:21 AM UNLIMITED MEGABYTE ALLOW
27341.03 KB
06/29/2010 6:20 AM UNLIMITED MEGABYTE ALLOW
39.3 KB
06/29/2010 7:24 AM UNLIMITED MEGABYTE ALLOW
285.24 KB
06/29/2010 9:36 AM UNLIMITED MEGABYTE ALLOW
20800.59 KB
06/29/2010 11:34 AM UNLIMITED MEGABYTE ALLOW
498.79 KB
06/29/2010 11:39 AM UNLIMITED MEGABYTE ALLOW
14.86 KB
06/29/2010 12:41 PM UNLIMITED MEGABYTE ALLOW
7990.22 KB
06/29/2010 2:15 PM UNLIMITED MEGABYTE ALLOW
571.85 KB
06/29/2010 3:27 PM UNLIMITED MEGABYTE ALLOW
24385.4 KB
06/29/2010 4:14 PM UNLIMITED MEGABYTE ALLOW
7.84 KB
06/29/2010 4:23 PM UNLIMITED MEGABYTE ALLOW
27868.92 KB
06/29/2010 7:49 PM UNLIMITED MEGABYTE ALLOW
43151.45 KB

I am pretty sure this:

06/29/2010 7:53 PM UNLIMITED MEGABYTE ALLOW
117748.29 KB

is when I used the sling app for about 45 minutes.

Could Facebook/Google News/Weather be using this much data with 3 hour refresh intervals? No other app I have has a need to constantly update, except for roughly 12 emails on Gmail pushed per day.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA

Re: .

Running any speed tests? Those can be 10MB a piece depending on the app.
NeoandGeo

join:2003-05-10
Harrison, TN

Re: .

I run a speedtest every few days.
armed

join:2000-10-20
Reviews:
·Charter

1 edit
said by NeoandGeo:

You can call it while I stay dumbfounded. Since 6-21 I've used 2.1GB, that includes 140MB for yesterdays Sling usage. I still don't understand the dozens of 27-45MB usages, most of which when my phone is on the charger at night.
You either have something terribly wrong on your phone or you are tethering and downloading movies or you are in denial/lying about how much you use it and what you use it for. I see now you cop to using sling not mentioning it in the first post... what else are you doing?

There is no way in hell Internet use for (to quote you) "News and Weather app on auto-update every 3 hours, have some apps that update along with about 30 minutes of web browsing a couple times a week" adds up to 6 gigs/month.

I was on Verizon wireless on a laptop for two months. I was on the Internet at least 7-8 hours a day. Twice it downloaded large Winxp updates along with virus definition updates once a week. Adobe reader updated at least 5 times and flash at least twice. I surfed a lot, did ALL my banking and bill paying, the wife shopped for hours at a time, two active email acounts were dowloading on demand, we shared and up/downloaded pictures and I was reading 5 different news feeds and closley followed three forums including this one. Oh... and we both played Pogo games hour after hour. It came to 2.5 gigs one month and 2.6 the next. What's missing? Note no streaming of video nor downloading of movies. Everyone I know that hits 6 gigs do both.

So I say AHHHHHHHHHHBULLSHITUI... excuse me again.
NeoandGeo

join:2003-05-10
Harrison, TN

1 edit

Re: .

I've had the Sling app for one day, if you happened to read.

With my usage without using any video applications, I can't wait to see what my usage will be over the next couple months.
elray

join:2000-12-16
Santa Monica, CA
said by NeoandGeo:

That is crazy. I only have my News and Weather app on auto-update every 3 hours, have some apps that update along with about 30 minutes of web browsing a couple times a week and always hit about 6GB. I couldn't imagine using as little as 300MB.
You've confused "Average Smartphone User" with "Average DSLReports Forum participant". Not everyone has the same behaviors - not by a long shot.

Everyone I know, over the age of 21, who isn't a dweeb, who was lead down the primrose path to buy a "smart" phone, at best, uses the device as a $600 photo album, an MP3 player, and once in a great while - like once a weekend, will check a sports score.

The data volume issue will settle out, and there will be a reasoned price point for the enthusiasts, probably more generous than what AT&T offers today. But the volume users WILL PAY MORE.

Chillin
No i7, no care.
Premium
join:2002-04-22
Johnson City, TN
Just checked mine on my iPhone. I have used 398mb of cellular data....wait for it..................................since 5/12/08.

I guess the fact that I have wifi at my business and at my home and its only a 8 minute commute helps that.
--
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thegeek
Premium
join:2008-02-21
right here
kudos:2

I don't consider myself a heavy user.

I use about 3-4GB a month on my droid, not counting data over wi-fi. I don't consider my usage heavy. I know people who use a lot more data. Maybe if Nielsen used a larger sample then their data would be more realistic.

FBGuy
Premium
join:2005-03-19
Evanston, IL

Re: I don't consider myself a heavy user.

sadly I think it would smaller. most people don't know how to use that much data.

tiger72
SexaT duorP
Premium
join:2001-03-28
Saint Louis, MO
kudos:1

300mb month is already outdated...

That's 300MB/mo without streaming netflix, ABC, and Hulu apps.

Wonder how much this statistic will change over the course of a year...

Alcohol
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Climax, MI
kudos:3
Reviews:
·Comcast

Re: 300mb month is already outdated...

said by tiger72:

That's 300MB/mo without streaming netflix, ABC, and Hulu apps.

Wonder how much this statistic will change over the course of a year...
And video calling. I see that becoming popular for a little while next year (until people get bored).
--
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Gbcue
P.E.
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Santa Rosa, CA
kudos:8
said by tiger72:

Wonder how much this statistic will change over the course of a year...
It'll probably increase 90%.
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bdon78
I didn't do it

join:2009-05-18
Decatur, GA

Caps

So, for the time being the tiered pricing is actually a benefit to most users... and by time being I mean, i the next 6-12 months.

As AT&Ts competitors (starting with Verizon who will be rolling out tiered billing with caps for their LTE service) begin similar pricing models, you'll see competitive pricing appear.. meaning, one provider will say.. hey.. we'll give ya 2GB for $26.95, and then someone will low ball them.. similar to what has happened with the unlimited voice pricing.

Either way, I'd like to point out that I'll be grandfathering my old iPhone unlimited plan (even though I use less than the 2GB cap, on average I'm at 1.7GB), no need to take any chances...

SteveLV702
Premium
join:2004-04-22
Las Vegas, NV

Re: Caps

said by bdon78:

So, for the time being the tiered pricing is actually a benefit to most users... and by time being I mean, i the next 6-12 months.

As AT&Ts competitors (starting with Verizon who will be rolling out tiered billing with caps for their LTE service) begin similar pricing models, you'll see competitive pricing appear.. meaning, one provider will say.. hey.. we'll give ya 2GB for $26.95, and then someone will low ball them.. similar to what has happened with the unlimited voice pricing.

Either way, I'd like to point out that I'll be grandfathering my old iPhone unlimited plan (even though I use less than the 2GB cap, on average I'm at 1.7GB), no need to take any chances...
ya grandfathered my unlimited on me and wifes iPhone not gonna take any chances either cause knowing my luck would have gotten the $25 2G plan gone over it the first month and then have tons of overages costing more then the $30 unlimited plan... On my iPad 3G was gonna wait a few months before actually getting 3G but was forced to hurry and get it while they offered the Unlimited Plan so grandfathered on that too.
majortom1029

join:2006-10-19
Lindenhurst, NY
kudos:1
I get an enterprise discount and my iphone unlimited plan is.

SYNACK
Just Firewall It
Premium,Mod
join:2001-03-05
Venice, CA

numbers sound reasonable

Looks like I am even below average on my Android. I use about 140MB/month, while my wife uses about 60MB/month.

(this is on an unlimited t-mobile plan).
sonicmerlin

join:2009-05-24
Cleveland, OH
kudos:1

Hrmm

I use hundreds of gigabytes a month on my WiMAX data stick in Japan (~$50/month). Yay for companies whose sole purpose isn't to squeeze as much money out of you while providing you with as little service as possible.
averagedude

join:2002-01-30
San Diego, CA

data graph

I would like to see the data in a format like a bell curve - not just part of it, but the whole graph stretched out.

Telling me 25% of the 6 percentile of the users who are half of the population facing west does absolutely nothing for me in trying to figure out what they are saying.

BigDaddyChud

join:2002-11-16
Gladstone, OR

Average?

Hmm..so AT&T said 65% of their users used less than 200 megs per month so the new plans were beneficial to consumers. But this shows the average use (granted not just At&T) as close to 300 megs. So on AT&T 15.00 for 200 meg plan + 15.00 for additional 200 = 30 bucks, the same price as the former unlimited. Where is the savings for the consumer?
Weird

See 7 replies to this post

Redlight
Rarr

join:2001-12-01
Bridgeport, OH

1 edit

2 to 3 gigs for me

I average 2 to 3 gigs on my Driod. That's surfing, net radio, a bit of video streaming.

I can't imagine 300mb a month. My surfing alone is more than that in a week!

Linklist
Premium
join:2002-03-03
Longport, NJ
kudos:5

Caps & prices can be adjusted

While many people are applauding AT&T's new data pricing plans as money savers for light users today -- they're not looking at tomorrow's big picture.
Well, tomorrows big picture can change. The consumption levels and prices can be adjusted as time and circumstances change. To assume that increasing average consumption will automatically advance everyone in to higher tiers is overly pessimistic. It is just as reasonable to expect caps to rise at same prices when average usage rises.
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fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3

Re: Caps & prices can be adjusted

One thing that many people here forget is that the "unlimited data" plans were put in place at a time where the data flowing could handle that kind of plan being sold.

Now here we are.. the internet has evolved and much heavier data intensive applications have hit the web yet people expect that the plans they purchased under older times are going to carry over to the current times - history has shown that often doesn't happen.

When they had the unlimited plans for one price, video, HD, voice VOIP calling, etc, were not in the picture.

People like to say evolve.. quite honestly, they are. While I agree AT&T needs to increase capacity, and they are slowly, it doesn't mean they're going to do that to simply cut their average $50+ bill to a $30 data plan.. that's insane to think that way.
MyDogHsFleas
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Austin, TX
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Some point-counterpoint

"average smartphone use of 298 MB/month": when the curve is that skewed, using the average/mean is misleading, because those 1% of users on the high end raise the average a lot. It's more meaningful to look at the percentile breakdowns, as the graph does:

70% use less than 200MB/month (AT&T's first tier)
99% use less than 2GB/month (AT&T's second tier)

"Nielsen concludes that AT&T pricing is somehow "more fair," though they fail to say why": I don't know how they could say why more clearly-- "the vast majority of customers (more than 99%) are better off". And this is correct: Customers who are not in the top 1% of consumption will pay less money per month by switching.

"the average user already consumes 298MB of data -- while AT&T's base cap is 200 MB. That cap's set just low enough to push today's average user to the higher, $25 a month tier"

Again, this is perpetuating the misuse of the "average" statistic. When people read "today's average user" they think "the guy in the middle of the pack". This is quite untrue, because the distribution is so skewed. In effect there are very few "average users". The right way to say this is: 70% of today's users are below the first tier of the 200MB plan, and 99% are below the first tier of the 2GB plan.

Also, the use of the word "cap" is misleading. "Cap" has the connotation of "you can't go over it or there are big consequences". In fact, AT&T's new plans are tiered pricing. The increments are priced and are affordable.

"they're not looking at tomorrow's big picture": Well no, but so what? Tomorrow is tomorrow, today is today, and this is today's plan, not tomorrow's. No one has said this plan is fixed in perpetuity.

Also, assumptions are being made about "tomorrow", that most users will go towards heavy streaming of video and other heavy data use applications over 3G. Well, if it costs money to leave your smartphone streaming video over 3G all day, people will change their behavior, using WiFi for streaming or seeking alternatives to getting their content. Tomorrow will be shaped by the change in 3G data plans to tiered pricing.

Another point is that we have not seen a large shift from traditional TV service to Internet-delivered service even in the home, where caps are high or nonexistent and bandwidth is plentiful. Why do we think we'll see a large shift in content delivery to a slow 3G network where it's moving to tiered pricing? People like their TVs.

"carriers and investors see the death of SMS and voice minutes heading their direction -- and are changing pricing models to compensate and cash in on an explosion in wireless video (or streaming wireless audio) use. But the suggestion that this shift is driven by altruism is bizarre and disingenuous."

One can argue about their motives, I think the more important motive for AT&T was just to slow down the growth in data usage on their 3G network among the 1% of top tier users as the iPhone/iPad phenomenon explodes, in order to keep some semblance of service for the other 99%. Also there's the fact that AT&T characterized the data plan changes as "revenue neutral" to the investment community -- why would they do that if they thought they were going to make tons of money off of it? However, I see nothing in the Nielsen report attributing it to "altruism".

See 14 replies to this post
ramakowski

join:2007-02-17

Re..

55 KB in five weeks, so there are some people that don't care about usage pricing.
Extending home / business activity through smart phone use, defeats the purpose of going out.
openbox9
Premium
join:2004-01-26
japan
kudos:2

Re: Re..

said by ramakowski:

Extending home / business activity through smart phone use, defeats the purpose of going out.
Unless you're traveling, self employed, are a manager in select positions, or are a teen that lives via thumbs on a keyboard tiny keyboard.

i1me2ao
Premium
join:2001-03-03
TEXAS

outlaw

these things are going to plug the tubes. they need to charge more for data plans..
openbox9
Premium
join:2004-01-26
japan
kudos:2

Re: outlaw

They will, don't worry. As voice and SMS revenue moves towards zero, something will fill the void.
pika2000

join:2005-10-13
Seattle, WA

1 edit

Yup

quote:
Again, incumbent wireless companies are not in the business of making less money, and this new media meme that a shift to low caps and high overages is about saving consumers money, or fairness, or helping minorities -- is simply absurd.
Exactly. I was amazed how many people were defending AT&T's caps and how it would "save" them money. I'm not streaming any audio/video (not even youtube) on my iPhone, only do email and social networking, and I'm already at least 300MB-400MB a month. The decision to put 200MB as the lower cap is obviously to push people to the upper cap.

As of skewing the stat, the ones that are skewing the stat are those that are using wifi, as these people would still use a lot of data, but they don't seem to from AT&T's side.

So, thinking of netflix/hulu on your iPhone? Video conferencing? You're dreaming. LOL. AT&T wants you to just use your iPhone for text emails, nothing else. And the competitors will follow suit very soon.

BF69
Premium
join:2004-07-28
Camden, TN

Re: Yup

said by pika2000:

So, thinking of netflix/hulu on your iPhone? Video conferencing? You're dreaming. LOL. AT&T wants you to just use your iPhone for text emails, nothing else.
And charge you $300 a year for the pleasure of gimped service.

BF69
Premium
join:2004-07-28
Camden, TN

they are not seeing the big picture

Let have fun with math

From 2009 -2010

average usage goes from 90MB -298MB per month. They play that as not a big deal and proof that 2GB is "excessive". Well at 230% growth the average amount a data used will exceed 2 GB by the end of 2011. That's in just 18 months. Even if growth is only half that you exceed 2 GB per month average within 30 months. If the growth rate is just 1/3 that within 5 year the average user will be using 5 GB a month. Don't most successful companies have 5 YEAR plans? At&t doesn't even have a 2 1/2 year plan.

Also if you look at the data, last year only 10% used more than 200 MB per month( which is the cap on at&t's "light" plan ) this year it's 30%. At that growth rate by next year it'll be 90%. Even if the growth rate is cut in half you still reach 90% by 2012. If you cut that growth rate by 3/4 you still reach 90% wthin 5 years.

Simple fact is within 3 years 95% of at&t's customers will be exceeding the 200 GB cap for the "light" plan and half their customers will be using 3-5 GB a month. Perhaps more.
openbox9
Premium
join:2004-01-26
japan
kudos:2

Re: they are not seeing the big picture

And you don't think pricing will adjust as time progresses, usage patterns change, and infrastructure grows? Three years is a long time in the technology world.

BF69
Premium
join:2004-07-28
Camden, TN

Re: they are not seeing the big picture

said by openbox9:

And you don't think pricing will adjust as time progresses, usage patterns change, and infrastructure grows? Three years is a long time in the technology world.
Based on their recent history? no I don't. If anything there pricing has gone BACKWARDS. Also considering their pricing is behind the times and future changes will also be behind the times. Their 200 MB "light" tier. Well this study already shows the average users uses 300 MB. So it's already behind. So what in 2 years they change it to 500 MB when the average user will be using 2 GB?

The $10 per GB overage at&t has should be at most $1. So what in 5 years they lower to $5? Guess what that would still be behind TODAY let alone in 5 years.

What was the cap for their data card plan 3 years ago? 5 GB. what is it today? 5 GB. It's the EAXCT SAME after 3 years. yet I'm some how supposed to believe at&t is going to adapt? Are you telling me at&t couldn't throw a bone customers way and give them and extra 1 GB per year? The only thing they changes was lower the cap for an totally super insane $502 per GB overage down to an insane $51.20 per GB. It doesn't cost them 1/100th to provide an extra GB. And until at&t can provide PROOF otherwise I call bullshit.
openbox9
Premium
join:2004-01-26
japan
kudos:2

Re: they are not seeing the big picture

said by BF69:

Also considering their pricing is behind the times and future changes will also be behind the times. Their 200 MB "light" tier. Well this study already shows the average users uses 300 MB. So it's already behind. So what in 2 years they change it to 500 MB when the average user will be using 2 GB?
Why are the tiers behind the times? Because they don't offer unlimited for $5? AT&T offers a different tier for those that use more than 200 MB. Yes, I would expect the tiers to scale as time moves along.
said by BF69:

The $10 per GB overage at&t has should be at most $1. So what in 5 years they lower to $5? Guess what that would still be behind TODAY let alone in 5 years.
That's your opinion. It seems that the market disagrees.
said by BF69:

What was the cap for their data card plan 3 years ago? 5 GB. what is it today? 5 GB.
What's the usage? How has it changed over the last three years?
said by BF69:

Are you telling me at&t couldn't throw a bone customers way and give them and extra 1 GB per year?
We won't know that for another year.
pika2000

join:2005-10-13
Seattle, WA

...and the irony

The irony is there were a ton more people that were up in arms when Comcast put a 250GB cap (which was very generous at that time, and still is). I don't remember anybody defending Comcast. Fast forward, now a lot of people are defending AT&T with a lousy 200MB/2GB cap. :rolleyes:

MovieLover76

join:2009-09-11
kudos:1

Re: ...and the irony

Their is a world of difference between residential wired service, which is just getting faster and faster and wireless which will always lag behind in capacity because of spectrum considerations, you really can't compare the two.

BF69
Premium
join:2004-07-28
Camden, TN

Re: ...and the irony

said by MovieLover76:

Their is a world of difference between residential wired service, which is just getting faster and faster and wireless which will always lag behind in capacity because of spectrum considerations, you really can't compare the two.
Sure you can because the FCC in it's "broadband plan" is expecting at&t and Verizon to provde residential broadband via 4G to people in areas where cable/DSL won't go. Don't tell peole that they'l be geting the SAME broadband as everyone when you're capped at 2GB or 5 GB a month and have overages at $50 per GB. This is what the FCC wants to take way OTA TV for?

the fact is if at&t and versio is going to get spectrum take away from OTA TV in order to provide residential broadband they BETTER be getting rid of these low caps and insane overages. And since they'll have to do it eventually they might as well start NOW. Not be going backwards.

MovieLover76

join:2009-09-11
kudos:1

Re: ...and the irony

The FCC putting LTE in it's broadband plan doesn't change the laws of physics my friends, the two technologies will always have wide gaps in capacity.

MovieLover76

join:2009-09-11
kudos:1
Reviews:
·Verizon FiOS
·DIRECTV
·Optimum Online
·Cablevision

Missing the point

All of you complaining about years in the future are missing the point, years in the future we will be on LTE networks, which a pricing structure for LTE network speeds, anyone who is holding on to a 3G plan for the super charged networking apps that will be available on 4G is kidding themselves, you won't be able to grandfather 3G data plans to 4G service, the whole idea doesn't make sense.

By the time 90% of users are impacted by dropping down to a 2GB plan, we will be well into LTE pricing changes, so their is no long term, these plans are just an attempt to put some limits on an overtaxed infrastructure, that is limited by available spectrum and yes network investment. Wireless broadband needs to be limited because spectrum is limited, it's that simple and most of the people complaining are just scared of not being able to stream youtube 24/7 when AT&T axes unlimited data completely. Maybe the packages are a little low but in the foreseeable future this is good for the majority of users.

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK

More Fair? How?

Maybe if the people using 1MB only paid .50 cents a month, it would be more fair. The way this reads to me is "Most people get MAJORLY gouged, and only the "heavy" users actually a little bit back for their money, and still get overcharged...."

More fair. My behind.
--
"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini

See 9 replies to this post

gigahurtz
Premium
join:2001-10-20
Palm Coast, FL
Reviews:
·Bright House

Works for me!

I love this change. I use less than 100 MB a month (almost always have wifi available) so it saves me $15 a month. I definitely can't complain. I understand some users getting upset with this but this is the nature of the beast.

There are other providers that don't meter. I think metered is the way to go. For those of us who aren't on our phone 24/7 or setting every app to automatically update every minute of the day, this is great. I don't want to get stuck paying for the usage of some heavy users. There is no reason why you should be using more than 2-3 GB a month unless you are constantly streaming.

I use the hell out of my phone (never pay attention to 3G or not) I just don't have every app set to update and I don't have e-mail set to push. I don't need these things constantly (and I run my own business).
Trollhawk

join:2005-05-28

What would be considered "fair" pricing for unlimited plans?

Let us assume a similar growth rate in data usage, between 2010 and 2011, just to get that argument out of the way.

That would mean that, roughly:

97% use less than 2GB/mo
50% use less than 200MB/mo

AT&T has roughly 30 million subscribers with integrated devices, the majority of who actually save money with the new plans. Under the single $30/mo unlimited plan, 99% of customers have been subsidizing the bills of the 1% of heaviest data users.

Under the new plans:

50% of customers save $225,000,000/mo. (15mil x $15/mo)
47% of customers save $70,500,000/mo. (14.1mil x $5/mo)

If we balance-out that loss of revenue, by offering the 3% of heaviest users an unlimited data plan, it would be roughly $360/mo for an unlimited data plan, in lieu of overage charges. When you look at it this way, paying overage charges on the 2GB/mo plan doesn't look so bad.

I don't see how Karl can argue that this is a pure money grab, and not, in part, to alleviate network congestion. Overage charges will not be enough to offset the loss of revenue from decreasing the bills of over 97% of AT&T's customers.

Also, as Fiberguy pointed-out, you can't assume the same pricing scheme too far into the future, since plans can, and do, change.

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