Bell Hit With $100 Million Suit Over Prepaid Cards
Suit Claims Expiration Dates Violate Consumer Protection Act
by Karl Bode 09:39AM Friday May 25 2012 Tipped by graniterock
Bell Canada has been slapped with a $100 million lawsuit
over the expiration dates for prepaid wireless service cards. According to the suit, Bell is violating Ontario's Consumer Protection Act -- which banned expiration dates from gift cards -- and the company's contracts with its pre-paid wireless customers by seizing credit balances. Bell offers prepaid users a $15 card with a 30 day expiration date, a $25 card with a 60 day expiration date, or for $100 users can avoid losing their balances for a year. Accounts with a zero balance for 120 days are closed. Celia Sankar and DiversityCanada Foundation, who are behind the suit, claim the expiration dates are particularly unfair for "new immigrants, workers on minimum wage, the unemployed, people on disability and seniors on fixed incomes."
Re: Is it the card balance or the account balance? The 711 phones here in Canada, used to recycle the number after 3-6 months of inactivity, with a balance still intact and active, outgoing calls with no number showing, or you call and get a new number assigned.
Of course the 711 phones also used to have a telephone number on a piece of paper in the package, so I don't think 'holding' the cell number was an issue.
When you get the card, you apply it to your account, as a pre-paid account balance, the card becomes 0, the account expires after 30 days (from experience). This may have been why they think they can get around the expiry dates.
Yes, I am not employed and looking for IT work. Have passport, will travel.