full article @: »www.p2pnet.net/story/16643

"The whole thing is run like a joke. There is no acocuntability. A rep could upgrade you to the highest tier without even talking to you in order to get his commsion, and you would NOT be able to get out of the charges."

"If the rep put in notes how its meant to look, your paying up."

"And dont get me started on how they asked us to handle questions about p2p throttling."

"As a Canadian I am awfuly ashamed of Bell."

“How did they ask you to handle questions about p2p throttling?” - I asked.

They, “essentially said to deny deny deny,” he said »»»

We could not say “throttle” or “traffic shaping”


Continued....