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Bend Broadband Launches Nation's Fastest Wireless Service
HSPA+ service up to 15Mbps with caps up to 50 GB/month
by Karl Bode Wednesday 16-Dec-2009 tags: business · wireless · cable · Bend Broadband
Tipped by iansltx See Profile
Bend, Oregon based BendBroadband isn't particularly well known, with just a handful of reviews in our database. But the carrier got a big spurt of attention last year when they decided to be one of the first US ISPs to implement monthly caps between 10-50GB, and charge $1.50 per additional gigabyte consumed -- something Time Warner Cable tried to do and was smacked on the nose for it by consumers. The company recently unveiled new faster DOCSIS 3.0 service, and now they're doing something else interesting for such a small carrier -- they've launched the nation's fastest wireless service.

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According to a company announcement (pdf), Bend has launched a new HSPA+ (High Speed Packet Access Plus) network with plans to ultimately upgrade to LTE technology. The service will offer peak speeds of 15 Mbps with average speeds between 6 and 8 Mbps. The pricing, straight from the company's mouth, blows away most wireless carriers:

Bundled prices for the fixed modem wireless Internet service range from $39.99 to $74.99 per month. Several mobile broadband plans are available with prices starting as low $19.99 per month when bundled with the home or business fixed modem wireless Internet service. For the telephone service coming in early 2010, the company will offer three plans ranging from $18.99 to $38.99 per month.

We've taken a shot of their full pricing details (right) so you don't have to fiddle with their paywall. While most HSPA carriers cap their service at between 5-10 GB of monthly consumption, Bend offers service with caps ranging from 2 GB to 50 GB a month. Users who consume more than their alotted amount pay $1.50 for each additional gigabyte.

The company says users of the service must download free F-Secure antivirus software, we can only assume to limit inadvertent spam/trojan bandwidth use by customers who don't know they're infected. Interestingly, the F-Secure software is only free to consumers if they bundle both home and mobile broadband service. Customers who only want to buy the mobile broadband service must pay $2.95 a month for the antivirus service. Update: Bend Broadband's CTO Frank Miller stops by our comments to note they've got the language wrong, and the F-Secure AV is not mandatory.

The launch is partially an effort to fill in coverage gaps, Bend saying they hope to use the service to reach customers "inside their cable footprint which have not been economically feasible to serve via traditional fiber-coax cable infrastructure."

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DrModem
Premium
join:2006-10-19
USA
kudos:1

Required AV

What if you already use an antivirus and you don't want to use f-secure?

Karl Bode
News Guy
join:2000-03-02
kudos:30

Re: Required AV

I've dropped them a line to see. The wording says users "MUST" download the AV, but I have no idea how they plan to enforce that.

hayabusa3303
Over 200 mph
Premium
join:2005-06-29
kudos:1

Re: Required AV

they will just packet sniff to make sure you download it and update it

Romney2012
Defeat Obama 2012-Chg we can believe in
Premium
join:2002-03-03
USA
kudos:4
said by Karl Bode:

I've dropped them a line to see. The wording says users "MUST" download the AV, but I have no idea how they plan to enforce that.
You can download it, but not install it and use something else. Unless they monitor the product to see if it is running, by determining if it is getting regular daily definition updates.
b10010011
Whats a Posting tag?

join:2004-09-07
Bellingham, WA
I think they mean you must download it, not expect to receive physical media.

fifty nine

join:2002-09-25
Sussex, NJ
kudos:1
said by Karl Bode:

I've dropped them a line to see. The wording says users "MUST" download the AV, but I have no idea how they plan to enforce that.
They might need you to use a client to connect. At my old job the VPN client would not connect if it did not detect antivirus software. And not just any antivirus, but it had to be corporate McAfee.

Karl Bode
News Guy
join:2000-03-02
kudos:30
Ok, the CTO stops by the comments further down to note Bend has the language wrong and the AV is not mandatory. I thought that sounded a little weird.

podstolom

@kanren.net

Price vs Data Allowances

These data allowances at the stated price points are MUCH more reasonable than what VZW/ATT/Sprint/T-Mo currently offer. Cripes, $40 with thse guys gets you a puny 200 or 250 Meg/mo allowance, much less that crummy 5 Gig they offer for $60.

Man I sure hope somebody puts these numbers under these CEO's noses and says enough of this shameless usury and ripoff. Start giving us FAIR VALUE for our money please.

Matt
All noise, no signal.
Premium
join:2003-07-20
Jamestown, NC
kudos:12

10 times, wow

That cap is 10x what the current carriers offer for much slower 3G service and is even higher than what Time Warner tried to push onto their Road Runner customers!
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optemino

join:2009-10-13
Patterson, CA

Re: 10 times, wow

i wonder if that is the cap for wireless.... or the cap for wireless + home service. Either way sounds pretty good!! ... we use about 40-45GB a month at home

Matt
All noise, no signal.
Premium
join:2003-07-20
Jamestown, NC
kudos:12

Re: 10 times, wow

said by optemino:

i wonder if that is the cap for wireless.... or the cap for wireless + home service. Either way sounds pretty good!! ... we use about 40-45GB a month at home
I am assuming just wireless. That's a good question however. Anyone know for sure?
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iansltx

join:2007-02-19
Golden, CO
kudos:2
Reviews:
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·Comcast

Re: 10 times, wow

Wireless only. Home broadband caps are higher, though not by a ton (100-150GB I think).

The reason behind such caps, I'm guessing, is that Bend will provide this service to people who can't get cable. Any cap lower than 50GB and people would be complaining about it. At 50GB the cap is higher than satellite and MBB combined so it's not that bad for folks who can't get DOCSIS service.

Matt
All noise, no signal.
Premium
join:2003-07-20
Jamestown, NC
kudos:12

Re: 10 times, wow

said by iansltx:

Wireless only. Home broadband caps are higher, though not by a ton (100-150GB I think).

The reason behind such caps, I'm guessing, is that Bend will provide this service to people who can't get cable. Any cap lower than 50GB and people would be complaining about it. At 50GB the cap is higher than satellite and MBB combined so it's not that bad for folks who can't get DOCSIS service.
That's not a bad offering against satellite. Much lower latency, higher speeds, and a higher cap. Kudos.
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iansltx

join:2007-02-19
Golden, CO
kudos:2
Reviews:
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·Comcast

Re: 10 times, wow

Amen to that. Latency should be in the neighborhood of 80-100ms from what I'm seeing of other HSPA+ networks. it's also mobile, so not only can customers who can't get cable get it, but also folks who want to take their connection with them.

Considering the fact that WiMAX probably won't reach Bend, Ore. for a long while yet, this is a pretty decent deal.

Frank Miller

@comcast.net

Re: 10 times, wow

We are seeing latency in the high 50 to low 60 ms range, in the mid-90 dBm RSSI, on the fixed router. Mobility brings this more up in the 70ms plus range under velocity.

Frank Miller
CTO / BendBroadband

w0g
o.O

join:2001-08-30
Springfield, OR

Clear and Sprint 4G faster

I average 10Mbps and no caps. It's not hard or uncommom to hit 13-16Mbps real-world.

PDX

@bendbroadband.com

Re: Clear and Sprint 4G faster

I get from 4-6Mbs ... thats not what I see over with Clear.

BF69
Premium
join:2004-07-28
Camden, TN
said by w0g:

I average 10Mbps and no caps. It's not hard or uncommom to hit 13-16Mbps real-world.
A) Get out of here with that 4G crap most people won't be able to get. I'll bet $1000 right now Sprint doesn't offer 4G in that area. So what's your point?

B) You THINK you dont have any caps. You do.

w0g
o.O

join:2001-08-30
Springfield, OR

Re: Clear and Sprint 4G faster

said by BF69:

said by w0g:

I average 10Mbps and no caps. It's not hard or uncommom to hit 13-16Mbps real-world.
A) Get out of here with that 4G crap most people won't be able to get. I'll bet $1000 right now Sprint doesn't offer 4G in that area. So what's your point?

That the claim that it's the fastest wireless deployment is false. Clear and Sprint have and continue to hold that title.

B) You THINK you dont have any caps. You do.

I download over 200GBs some months on Clear, all for $30/month. You were saying...
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Frank Miller

@bendbroadband.com

F-Secure Not Requred

Karl,

Good catch. F-Secure is not required, the language should say 'can' be obtained from. We will correct.

Frank Miller
CTO / BendBroadband

Karl Bode
News Guy
join:2000-03-02
kudos:30

Re: F-Secure Not Requred

great, thanks Frank....
iansltx

join:2007-02-19
Golden, CO
kudos:2
Reviews:
·Verizon Online DSL
·Comcast

1 edit

Interesting stuff

I saw Bend in the AWS auction winnings awhile back (looked through them over Thansgiving) so apparently you can get a 1700MHz HSPA+ data card. My big question is what model, where can I get it, how much does it cost, and what are the real world download/upload speeds for this puppy? Clear WiMAX, when uncapped (Sprint), can hit 15/5 which HSPA+ at this point won't do, but 10/2 is respectable.

One thing to note is that, at least so far, this service doesn't work outside Bend's coverage area. Not that that's a horrible thing, as it keeps costs down and caps high. But if you're looking forsomething akin to a typical cellular data card, keep looking...though if the Bend cards are unlocked then you could have a Bend plan for local usage and T-Mobile for nationwide, which would seriously rock.

Frank Miller

@bendbroadband.com

Re: Interesting stuff

Ian,

The HSPA+ chipset we are using are 21Mbs/5.6Mbs. Our top layer 3 testing in the field is near 16Mbs down and 4Mbs up, but our average RSSI / sector loading for customers will be between 6-8Mbs down and 2-3 Mbs up. That stated, we have many sectors with minimal clutter seeing 10+Mbs average speeds.

Our serviacibility tool for customers will provide a good estimate for service at location.

Take care,

Frank Miller
CTO / BendBroadband
iansltx

join:2007-02-19
Golden, CO
kudos:2

Re: Interesting stuff

Impressive. Where are you guys getting your modems from?

Frank Miller

@comcast.net

Re: Interesting stuff

We have been working with Bandrich, from the beginning, in our ecosystem schedule, for our December launch timeframe. Ericsson is our RAN / Packetcore partners.

Frank

glee_hokie

@comcast.net

Re: Interesting stuff

Frank, is this the wireless modem that BendBroadband is using?

»www.bandrich.com/Data-Card_C320.html

Greg

Frank Miller

@bendcable.com

Re: Interesting stuff

C325 - UMTS Band: AWS/2100 MHz. There is also a router variant from Bandrich with the same performance also in this bandplan.
me1212

join:2008-11-20
Pleasant Hill, MO

Wait what?

50 GB a month and only $1.50 for each gigaBYTE over? Did they fail consumer skrewing 101? Or are they just not out to skrew the consumer and actually make a somewhat honest buck?

Frank Miller

@bendbroadband.com

Re: Wait what?

Cellular backhaul capacity, from 600Mbs to 1Gbs, with many towers lit by fiber, lowers the cost/bit to match the complete IP ecosystem.

Frank
sonicmerlin

join:2009-05-24
Cleveland, OH
kudos:1

Re: Wait what?

said by Frank Miller :

Cellular backhaul capacity, from 600Mbs to 1Gbs, with many towers lit by fiber, lowers the cost/bit to match the complete IP ecosystem.

Frank
Don`t be silly. If gigantic and multinational multicorps like AT&T and Verizon can`t afford to provide this kind of service, then neither can you.

Oh wait...they were lying? Oh darn...
bamaboy70

join:2004-01-04
Goodwater, AL
I would sell one of my gonads, no, give it away, to get service such as this! I have the infamous Verizon 5 gig limit, for $62.00 a month. Lot of respect for these guys!!
me1212

join:2008-11-20
Pleasant Hill, MO

Re: Wait what?

I know, man I wish they were in MO.
borka

join:2003-04-01
Brooklyn, NY

Not an alternative to 3g or LTE

This service cant be compared with a mobile 3G solution, its intended to be the primary connection AT HOME, for those customers that cant be served via regular cable drops.

So this service cant be directly compared to Cellular data services which are nationwide or much wider area and are mean to be mobile solutions.

Also comparing the Nation wide 5gb cap on 3G plans to this 50gb plan is comparing two completely different things. one is a local area wireless network with the home user who cant get cable, and the other is a national network with the mobile users in mind.
iansltx

join:2007-02-19
Golden, CO
kudos:2
Reviews:
·Verizon Online DSL
·Comcast

Re: Not an alternative to 3g or LTE

You can take the HSPA+ stick with you though, so this is closer to Clear's WiMAX service, except provided by a local company. Think of it as a local-carrier MBB service that's able to provide more because it's over a smallish area. Like Clear, or one of the unlimited carriers for voice service. Might be a little harder to grasp if you're in a more urban area where rural carriers (like »westcentral.net) don't exist, but it serves its purpose.

BCSman

@covad.net
Okay so its not a alternative to 3G. At least they are willing to offer something better than what people have now in Bend or an alternative solution. Good God, if they deliver on what they offer without the dreaded "up to " clause cutting real perfomance to a thrird of what they advertize then more power to them. If I didn't have Internet access without having to rely on the TELCO crooks to BEND me over a skrew me and instead offered a viable solution, I'd be interested.

Sineira

@sbcglobal.net
Since it is a HSPA+ solution it provides full mobility and is in fact 3G (+).

WiClearPA

@yscriticalcare.com

Hopefully they're better than Clear at least for the locals

I see Bend partnering with T-Mo USA down the road once they launch their HSPA + service.

That would be beneficial for locals at least.

I've used the wireless WiMax service in parts of Portland and I must say I'm not too impressed.

I've seen some users (probably Clear employees or enthusiasts) show these incredible speeds but honest to God my speeds are very erratic and seem to drop everytime the wind changes directions.

The coverage indoors is pretty bad too. I've read reports all over the web of users complaining of the same thing so I know I'm not alone.

I have 3G Verizon and Sprint USB modems. Both work okay (more consistent than Clear) but still slow.

I'd like to have HSPA + coverage as I'm moving to Los Angeles in January. Hopefully T-Mobile or AT&T can launch it down there sometime next year.


iLive4Fusion
Premium
join:2006-07-13

AT&T

Go Suck it and pull your commercials because you don't have the nations fastest 3G network.
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