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story category Bill Requires Telecoms to Connect VoIP to 911
Legislation to pass for increased safety when using VoIP
02:15PM Thursday Jun 19 2008 by KathrynV
tags: business · legislation · VoIP
One of the biggest issues that people have with VoIP service being their primary phone service is the fear that they won’t be able to get 911 services in an emergency. Legislation has now been approved by the Senate which should minimize those fears.
"The New and Emerging Technologies 911 Improvement Act passed by unanimous consent Monday. It's meant to ensure that traditional telecoms, which operate the emergency networks, connect VoIP providers with the same rates and conditions they use when connecting mobile phones. "
In the past there have been some issues with telecoms blocking the access that VoIP providers have to emergency networks; the new law prohibits this in order to enhance the safety of using Internet-based phones in the home. The bill has passed both the House and Senate but there are some differences to be settled so it will now move forward to a committee of representatives so those differences can be worked out before it’s signed into legislation.

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Forums » Bill Requires Telecoms to Connect VoIP to 911
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Boogeyman
Drive it like you stole it
Premium
join:2002-12-17
Panama City, FL

Huh?

If telecoms were blocking VoIP access to 911 services, wouldnt that have been a big sign to fix it? I mean, this has been a problem since VoIP became popular how many years ago?
Network Guy

join:2000-08-25
New York
·Verizon Online DSL

Re: Huh?

Not a matter of fixing it but bending the telco's arms so they now have to provide access to those emergency trunks.

Previously VoIP carriers merely forwarded your emergency call to a PSAP. Looks like this bill can now change that though likely Congress is likely blowing smoke up consumers' asses again.

what the hell

@embarqhsd.net

Re: Huh?

said by Network Guy See Profile :

Not a matter of fixing it but bending the telco's arms so they now have to provide access to those emergency trunks.
The E911 system doesn't work on "secret numbers". The location the call is coming from, ie, residence, business or cell tower is assigned an ESN routing number. What happens in the background is transparent when you call 911. Basically when you dial 911 your call goes thru translations which uses the ESN number to determine what central office it goes to (similar concept of an area code), it also translates the number into a 7 digit phone number for that office. At that point the call is handled normally. The call goes thru the switch and is connected to what ever transport medium goes to the PSAP.

PSAPs often get wrong numbers (misdialed 7 digit phone numbers) and tele-marketers who use computerized dialing, dialing sequential numbers often also get to the 911 operator.

Regardless who the ILEC serving the PSAP is, a VOIP call is difficult in some cases to handle correctly as the phone number attached does not have an ESN and the facility the actual wireline call is from may not be in the area. Also considering that the VOIP CLEC may not be able to determine where the call originates from adds problems.

Most PSAPs, when a VOIP call is received, handle it as a wireless call as far as internal processing goes.

I'll leave the contractual problems between ILECs and CLECs out of this as I just wanted to let people know how 911 calls are routed and handled are not some deep dark secret that requires a blood oath to know.
ossito16

join:2004-07-31
Whiting, IN

Why does have to come to this point? We need an act of congress to get telcos to allow the people to receive help in an emergency. This complete BS, I say the govt should break apart any company that does not want to play fair. I know people don't like the word nationalize but this is just another reason why it should be considered.
jmoz2989

join:2008-02-01
Moscow, PA

FairPoint

FairPoint can not even get 911 working in New England. They're still operating a POTS.

Skeedatl
Ah, push it - push it real good
Premium
join:2007-12-26
The Cloud

Re: FairPoint

FairPoints problem was a simple hardware issue (a power supply) that was repaired. Hardware failures happen to every company.
dcurrey

join:2004-06-29

Terrorist

Isn't the deliberate interference of emergency services a terrorist act!
hottboiinnc
Kyle

join:2003-10-15
Toledo, OH

Re: Terrorist

Yes it is from what i understand.
Austinloop

join:2001-08-19
Austin, TX

Who pays what??

"which operate the emergency networks, connect VoIP providers with the same rates and conditions they use when connecting mobile phones"

Sorry, I haven't followed this 911 issue with the VoIP providers and the telcos. Does anyone have accurate knowledge of what rates are charged for connecting mobile phones and did the VoIP balk at paying to connect?

firephoto
KDE
Premium
join:2003-03-18
·Verizon west (ex G..

Re: Who pays what??

911 just has a real phone number so all 911 calls get routed to that real phone number. no magic, no voodoo, nothing special except getting telco retards to give out the secret number.

You'll also be pleased to know that in some areas the 911 calls for an entire region are routed through the same place so certain places can have a fiber line get broke and instantly kill 911 to hundreds of thousands if not millions at once even if the distance from your home to the 911 center is within walking distance. I'm 2 miles from the telco switch building, it's 30 miles to the 911 dispatch and the place the fiber usually gets cut is about 100 miles away and the place the calls are routed through is about 200 miles away. It never hurts to have the non 911 number to your local emergency dispatch handy.
Austinloop

join:2001-08-19
Austin, TX

Re: Who pays what??

My question still isn't answered. The story says nothing about the "telco retards" refusing to give out the "secret number"
StanleyChan

join:2007-11-02
San Francisco, CA


edit:
June 19th, @08:09PM

Mandatory 911 Service

When I was signing up with Callcentric, it is mandatory for them to provide me with E911 service. Is this the same? Is there way to opt out of it as I have the local emergency number(the 911 calls that routes to) programmed into my * box. It's like a ~$3 fee, but it's almost as expensive as my DID!

CylonRed
Premium,MVM
join:2000-07-06
Bloom County
·Speakeasy


edit:
June 20th, @01:16PM

Re: Mandatory 911 Service

I believe E911 is: "Previously VoIP carriers merely forwarded your emergency call to a PSAP."

This is ONE big reason I do not rely on cell phone 911 or VoIP E911 service - with 2 kids I want to connect to the right place without the middleman.

quote:
...is a North American telecommunications based system that automatically associates a physical address with the calling party's telephone number, and routes the call to the most appropriate Public Safety Answering Point (PSAP) for that address. The caller’s address and information is displayed to the PSAP calltaker immediately upon call arrival.

»en.wikipedia.org/wiki/E911

Rtp

@mycingular.net

I say to hell with this new bill

We should stop this bill at once ... As worker for the telecom industry I say its our network and we have the right to deny to any voip company as we please... The could either pay premium fees to get this PRIVELEDGE ... Its far isn't it??? They been stealing our cash cows..err customers ... So this the way we get back at them .. Shoot if was the owner of the phone co I would even throttle the Internet to give crappy service so that our competetors would not stand a chance
lvlorpheus

join:2008-02-17
Eureka Springs, AR

Re: I say to hell with this new bill

wrong its our network. The American Peoples. How many times have the telco's raised prices with the promise for some improvement or savings that never came about? Now their are companies doing for them what they did not do even though they took the extra money.

alphapointe
Premium,MVM
join:2002-02-10
Columbia, MO
clubs:

Re: I say to hell with this new bill

I think he forgot the sarcasm tags...
ErikRP

join:2004-11-06
Winnipeg, MB

Re: I say to hell with this new bill

Or the troll tags...
Forums » Bill Requires Telecoms to Connect VoIP to 911


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