T-Mobile last week sent out an email promotion to Blackberry users urging them to upgrade to Apple's iPhone 5S on T-Mobile for no money down. It's really fairly tame fare for T-Mobile, whose CEO John Legere has been taking to Twitter the last few months to almost mercilessly mock competitors (with a special eye on AT&T) while engaging in some overdue industry price disruption.
Yet T-Mobile's promotion aimed at Blackberry customers has apparently upset current Blackberry CEO John Chen, who took to the company's blog to insist that customers and the CEO are all "outraged" by the offer, in the process scolding T-Mobile like a child for trying to scalp the struggling-company's dwindling userbase:
quote:By expressing your outrage directly to T-Mobile through tweets, calls and comments in the media and on blog posts, you sent a powerful message that T-Mobile could not ignore. Your partnership with our brand is appreciated by all of us at BlackBerry, and draws a sharp contrast with the behavior of our longtime business partner. I can assure you that we are outraged too. What puzzles me more is that T-Mobile did not speak with us before or after they launched this clearly inappropriate and ill-conceived marketing promotion.
The comments to Chen's blog post are worth a read, posters lauding the CEO for having "pure class" and being "the man."
Mr. Chen should be more concerned as to why they are doing this promotion. Your product STINKS. Start kicking the butts of your people there before you start complaining about people targeting your users. If you had a product that was competitive this would not be an issue.
Who Cares? Blackberry is dead I know no one who owns a Blackberry. Most people who have a Blackberry where planing to get a android or Iphone.
Honestly he sounds like Windows Phone users sound every time a popular app developer says they refuse to support the platform or will cease development on the platform (which a lot of them have done recently.) Windows Phone users get LIVID every time they hear this.
Why does that matter? The fact is microsoft is going to unify the desktop and phone store. Developers have no reason to touch the mobile platform until the unification happens. Once targeting the phone also targets the desktop, developers will support it.
Some folks on blog expressed their love the device.... All I could say is WTF?! I never was a huge BB fan, but Bold 9900 was/is still BB's best device ever. That said, Z10/Q10 are among the worst - They are Windows 8 sized disaster really....
Plus I can't really blame T-Mobile - they paid thru the roof to sell iDevices and they need customers to buy them to make their money back...
As for me - S4 is da bomb and I do not hear of anything else for next year or two
They didn't do as bad of a deal as Sprint did, but they still committed to something at some price. Of course, it also could be a matter of customer retention or giving users a reason to get a plan with more than 500MB of data, since BB's aren't really able to do most of the things iPhones and Android phones can.
BB's can't do most of the things iPhones and Android phones can?
Are you kidding? BB 10.2.1 runs Android 4.2.2 and can run most Android apps as well as Android can with direct APK installs. I have a good mix of native BB apps, along with Android apps on my BB phone, plus the unmatched functionality of the BB Hub for messaging.
At this point, there are no apps that I would use on any sort of regular basis that I can't install from either BB World or Snap (which accesses Google Play). Amazon App Store and 1Mobile Market also work in my experience.
BB has a big perception problem, not any sort of major functional problems. With 10.2.1 they've essentially eliminated any app gap.
The blog comments are moderated. John Chen is a nothing short of completely oblivious if he thinks T-Mobile not pushing their crappy products is worth making all of this fuss about. He needs to focus on WHY T-Mobile is offering BB customers iPhones.. because the BB product they have at T-Mo sucks!
I had a Q10. I gave them a chance. I had my Q10 replaced 4 times. All had the same defect.. loose connection with the battery and the board causing reboots with any shock to the body.
Offer something worth promoting and T-Mobile won't try to steer people away from your sinking ship Crapberry!
I find it funny how he's bitching and moaning. I figure it's the only thing he can do right now to stem the blood flow of the aortic rupture that's been going on for years. When Android devices and iStuff became popular, they didn't do anything about it as if they had it made. Too bad, so sad. They just don't compare, not even a little bit. The Z10 is a pretty device, but for what I use my iPhone for, a BB would be useless for me.....and millions of others. -- | map your city |