Bright House: Verizon A 'Copycat' For No-Contract Pricing

said by hottboiinnc:

the price lock generally means still under a contract. id look to see the way that contract is worded. Especially when dealing with VZ and or ATT.

said by margaf77:

The ETf is such a stupid thing to impose on customers. Im a FIOS customer and ETF or not Im not going anywhere due to quality service, and if it sucked I would cancel and sue over the ETF. so all it does is create ill will.

I know many people who would love to get FIOS and havent due to the fear over the ETF.

said by margaf77:

I really think FIOS availability would determine where I would move next. I couldnt go back to cable.

said by tennisman94:

they copy you and do it better, not something I'd want to point out. I used to have bright house. It started to pixelate so bad that even some of the SD channels were unwatchable, plus the 6:00 internet slowdown was a pain.

said by waiting4fios:

If you have a problem with the ETF simply don't sign up for the service. I fail to see how you think you have the right to sue a company over an ETF. No one is forcing you to sign up with Verizon. If they see eliminating the ETF reaps great results in Florida, then I'm sure they'll trial it in other areas as well. It does cost Verizon a great deal more to install the service than it does for the cable companies, hence I can see the ETF as justifiable.

Maybe I should go sue the banks because I think interest rates are bad business and frankly offensive and I don't appreciate being held hostage by my mortgage company especially when I will have paid for my house 3 times over by the time I'm finished paying my mortgage.

said by tennisman94:

It's a true story. Maybe bright house got better after the digital switch-over, but I had real problems with their service. As for the ETF, no one was really held hostage as Bright House routinely offered to pay it.

said by 56687920:

Notice how they attack the customer service and not the technology ? When is the last time a brighthouse customer called Verizon about service ? Never, so stop saying someone has bad customer service in order to make yourself look better. The fact is , the reason they dont attack the technology is because it is better. They wanna say they have been doing that for years, well they have had cable technology for years, since 1948 to be exact. Dont you think its time for new technology and service ? Facebook while watching TV, Twitter, NFL Network, NHL sports of all kinds, things I never had without Brighthouse. The reason Joe will never talk about Verizon's technology and attack it is because its better, keep watching what they say, and I almost guarantee they will never attack fiber to the house or all the features verizon give you for the same price.

said by 56687920:

but you responded just nothing to say indefense, I have a unbiased view because I don't work there and am trying to defend people like you.

Competition means we all win, every consumer, it makes companies better in the long run, which means every consumer wins when there are choices. People just now have a choice, they can choose 1948 cable based technology, or fiber optics. This is only something people dreamed of just years ago. You can argue my points, but everything I say is true and everyone who knows me, knows I tell it for how it is. Brighthouse had a good product, it was...it was really great when there were telephone modems, we took a step up in technology and everyone jumped on. Now, its time for another leap, and eventually everyone will have fiber to their home and in there home at some point, it is coming whether brighthouse likes it or not, its not a personal thing, its a technology thing.

said by 56687920:

Every point I made above is true, you dont think consumers win when there is competition ? Some people seem to think so.

I don't take prozac, isnt that for depression or something ? Great way not to talk about the points I made above, great diversion by talking about mental health drugs. Another typical response from a Brighthouse employee, divert the conversation and avoid talking points, FIber to the home, Facebook, and cable has well.... startover....

What was that training class called, "Diversion from Verizon conversation tactics ?"

look up owned because you just got some...

said by BHNtechXpert:

ETF's are bad business and frankly offensive to customers most of whom don't appreciate being held hostage by any company

said by jandar1:

Its only the Tampa market.

Verizon has no presence in Jacksonville, Orlando, or Miami (other than one small area)

said by waiting4fios:

Florida's market is more volatile than NY due to a lot more people move more frequently in Florida than in NY. Florida also has way more vacation homes than NY, so more people are reluctant to go into a contract if they know before hand they're not going to be around most of the time.