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story category Broadstripe's Giving Your Outage Credit To Charity
Nice tax write off ya got there...
(old news - 04:33PM Thursday Apr 23 2009)
tags: prices · business · consumers · BroadStripe
Broadband ISP outage credits are a fickle affair. Some ISPs give them freely, while some ISPs do not. Other ISPs have monthly quoatas where if they're being too generous for the month, they'll simply stop offering service credits no matter what problems occur. Washington State cable broadband provider Broadstripe (see our user reviews) has a new idea. Instead of giving service credits to customers impacted by a recent outage, they're donating $10,000 to the United Way (see customer letter). While customers would probably prefer the credit, donating $10K to charity is probably less expensive for Broadstripe, and they get a tax write off. They probably need the extra dough, since they filed for bankruptcy protection back in January.

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Forums » Broadstripe's Giving Your Outage Credit To Charity
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Post a:

Eat Me

join:2002-09-25
Sussex, NJ

Lame

(If I were a customer) what if I don't want to donate to united way and want to donate to another charity instead?

TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

Re: Lame

said by Eat Me See Profile :

(If I were a customer) what if I don't want to donate to united way and want to donate to another charity instead?
Yes. I choose what charities I want to give to. If my service is out, I want the credit and not the company that caused my outage.
--
My BLOG .. .. Internet News .. .. My Web Page

rawgerz
In Debt we trust
Premium
join:2004-10-03
Grove City, PA
·Verizon Online DSL
·Sprint Mobile Broa..

Re: Lame

I find it laughable at all the corps out there that give to charities. Instead of passing the savings onto the customers, they get a write off (AND good PR), instead of the people themselves deciding if or what charity they want to donate to. It almost seems like a creepy, but legal way of laundering money.

Certainly one marketing ploy I will never fall for.
--

You can't make all the people happy all of the time. But it should be common sense to shoot for the majority.
JSRoman
Premium
join:2005-03-10
Callahan, FL

What a load of crap!

That has to be a 1st. We screwed up but instead of compensating you for the screw up, we will make a donation to a charity of your our choosing in your name our name and get the tax writeoff. That is just low ball.
--
»www.seabee.navy.mil

hayabusa3303
Over 200 mph
Premium
join:2005-06-29
clubs:

big deal

its a tax right-off NEXT?
JSRoman
Premium
join:2005-03-10
Callahan, FL

1 edit

Re: big deal

It is a tax right off for company not the customer. Besides the letter telling them what happened,they are not providing credit of any sort to customer for outage.

Bit
Premium
join:2009-02-19
00000

It's not philanthropy...

...when it's other people's money you're giving away jerks!

footballdude
Premium
join:2002-08-13
Imperial, MO

Re: It's not philanthropy...

said by Bit See Profile :

...when it's other people's money you're giving away jerks!
If only we could convince our government of that.
--
It's a trick. Get an axe. - Ash

Bit
Premium
join:2009-02-19
00000

Re: It's not philanthropy...

True that!
K Patterson
Premium,MVM
join:2006-03-12
Columbus, OH

No, no tax write off

If a business refunds x dollars to its customer, the effect on their taxes is exactly the same as if they gave the money to charity.
jester121
Premium
join:2003-08-09
Lake Zurich, IL
·surpasshosting
·ViaTalk

Re: No, no tax write off

You're right, but no one here understands how businesses operate anyhow.

(To say nothing of the fact that businesses pay taxes on their profits, which are generally non-existent for bankrupt companies.)

Captain456

@gci.com

Re: No, no tax write off

You are correct. There is no "tax write-off" for donating to charity in this case. Just another case of morons feeding off of other morons ignorance.

Whether the business gives the money to charity or credits the customer, it makes no difference for tax purposes. This is accounting 101.
JSRoman
Premium
join:2005-03-10
Callahan, FL

Re: No, no tax write off

Are you saying that this company is not going to take a deduction on their tax return for giving to the United Way?
--
»www.seabee.navy.mil

Steve
I'm a PC, so shut up
Consultant
join:2001-03-10
Yorba Linda, CA

Re: No, no tax write off

said by JSRoman See Profile :

Are you saying that this company is not going to take a deduction on their tax return for giving to the United Way?
Yes, but it's a wash: it has the same effect on their bottom line - a reduction of income - as if they had sent that money to their customers as a credit.

They will enjoy far lower administrative costs (one check for $10k vs lots of little credits through their billing system), but I think that the main beneficiary here is the good PR vibe they get in many quarters.

Steve
--
Stephen J. Friedl | Unix Wizard | Microsoft Security MVP | Orange County, California USA | my web site
JSRoman
Premium
join:2005-03-10
Callahan, FL

Re: No, no tax write off

Good PR? They are screwing the customer of a credit on their account for an outage. Not sure how that is good PR. Good PR would have been giving the customer the option to either a credit on their account or a donation to a charity on their behalf.

Steve
I'm a PC, so shut up
Consultant
join:2001-03-10
Yorba Linda, CA

Re: No, no tax write off

said by JSRoman See Profile :

Good PR?
*In some quarters* - they're making a donation to charity, and those who don't really care to dig into the details might think favorably of them.

DSL Reports readers are not even remotely typical users.
joebear29

join:2003-07-20
Alabaster, AL

I would actually disagree the effect is exactly the same - since contributions are limited for a C Corporation to 10% of taxable income (subject to limited carryforward) a reduction of income is ALWAYS preferable, from a tax perspective.

I really don't understand the article summary mentioning the tax write-off. As you said, a better tax situation is available if they refund the money.

funchords
Hello
Premium,MVM
join:2001-03-11
Washington, DC
·Verizon Online DSL
·Skype

57¢ a Subscriber

With 17000 subscribers in King County, this $10000 donation to King County's United Way comes to 57¢ per affected subscriber.

Anyone have any details on what the outage was?
--
Robb Topolski -= funchords.com =- World Traveller -- KJ7RL
... Do something! ...
soccerguy

join:2004-06-28
Seattle, WA

Re: 57¢ a Subscriber

I'm having several outage problems with Broadstripe. The outage at issue I think resulted from no cable at all for a couple of hours one evening. However, I've also had sporadic channels go offline with them (SciFi was out for a day and half last week - replaced by infomercials all day - ugh).

They suck. About 20% of my channels also get piss poor reception (through coax) and Broadstripe doesn't care except that we pay them.

Brownstripe Cust

@microsoft.com

Re: 57¢ a Subscriber

Well this is easy. My broadband service from Brownstripe was down every day for the last two weeks of March, 09 and has only been up 4 days in April. I have had many outages prior to mid March back to late Dec. 08. Been on the phone with these losers 30 + times, sent in about 20 emails, they are doing nothing to fix this problem. So over the last 6 weeks they have billed me @ $97 and my outages have only cost them about $.98. They pay their help desk regardless.

vpoko
Premium
join:2003-07-03
Jamaica Plain, MA

How about

How about instead of paying my bill every month, I send that amount to charity.

El Quintron
Could you spare a consulting gig?

join:2008-04-28
Etobicoke, ON
·TekSavvy Solutions..
·Acanac

Bad idea

So instead of giving me my money back for an outage, you're going to give money to a charity I may not necessarily agree with?

Charities are political entities whether they like or not. I think Broadstripe should drop the well meaning but politically dicey ploy and just fork out the outage cash.
--
Working to bring you closer to a Bell and Rogers free household.

v35_pilot
Whoops, there goes another AMU
Premium
join:2005-12-12
Fayetteville, NY
·ViaTalk
·Verizon FIOS
·Sprint Mobile Broa..


1 edit

Who verifies the donation?

I am sure that an independent, third party accounting firm will verify all credits that should have been returned to customers were in fact donated to said charities?

Or is this going to be some type of slush fund where creative accounting hides all money in the company's account?

Captina456

@gci.com

Re: Who verifies the donation?

said by v35_pilot See Profile :

I am sure that an independent, third party accounting firm will verify all credits that should have been returned to customers were in fact donated to said charities?

Or is this going to be some type of slush fund where creative accounting hides all money in the company's account?
This is not the job of an accounting firm. So no hey likely won't verify it, because again that is not their job or what they do.

v35_pilot
Whoops, there goes another AMU
Premium
join:2005-12-12
Fayetteville, NY
·ViaTalk
·Verizon FIOS
·Sprint Mobile Broa..

Re: Who verifies the donation?

said by Captina456 :

This is not the job of an accounting firm. So no hey likely won't verify it, because again that is not their job or what they do.
Are you implying that an outside accounting firm doesn't perform routine audits of this company's financial statements, which would typically include the validity of charitable contributions?

Captain456

@gci.com

Re: Who verifies the donation?

said by v35_pilot See Profile :

said by Captina456 :

This is not the job of an accounting firm. So no hey likely won't verify it, because again that is not their job or what they do.
Are you implying that an outside accounting firm doesn't perform routine audits of this company's financial statements, which would typically include the validity of charitable contributions?
Umm, yes I am. An accounting firms job in an audit is to verify there are no material misstatements and GAAP has been applied correctly.

In other words the auditing of financial statements is simply to make sure the companies accountants did their job correctly and there are no material mistatements.

They are not looking for fraud and if a company wanted to lie about a charitable contribution it would be effortless for them to get it past the auditors.

SLD
Premium
join:2002-04-17

Bankrupt

We're bankrupt, so we're giving $10,000 to charity? Am I missing something here?

PhoenixDown
-- Wants FIOS
Premium
join:2003-06-08
Fresh Meadows, NY
clubs:

I'm okay with it.

27 cents or whatever it is comes to is not a big deal. Give me the option and yes I will allow you to donate it to charity.
--
~ Insert a Funny Sig Here ~

Brownstripe Cust

@microsoft.com

Re: I'm okay with it.

Well it's not your money either. I'm fine with someone ripping you off also.

morbo
Complete Your Transaction

join:2002-01-22
00000
clubs:

horrible company

so they get the benefit of tax write off for credits? what a horrible company.

d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV

I think I saw this on Seinfeld

Isn't this something like George Costanza would do?

syslock
Premium
join:2007-02-03
Ann Arbor, MI
clubs:

Bag of Popcorn

Call Comcast about outage credit
and they want to give you a bag of microwave popcorn instead of money off your bill here in the Michigan region.

Its saving them money and insulting to their existing customers. C O M C A S T...
Forums » Broadstripe's Giving Your Outage Credit To Charity


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