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CEO Needs a VPN Just to Stream Netflix on a 75 Mbps FiOS Line
by Karl Bode 04:24PM Friday Jul 18 2014
Colin Nederkoorn, CEO of software company Customer.io is a bit annoyed that his 75 Mbps FiOS connection can't stream a Netflix video. In a blog post and accompanying test video, Nederkoorn notes that his normally-speedy 75 Mbps FiOS connection struggles along at 375 kbps. Having read Level3's recent accusation that Verizon is intentionally leaving interconnection links congested to drive up Netflix's costs, he wondered if he could get around the congested paths using a VPN:
My hypothesis here was that by connecting to a VPN, my traffic might end up getting routed through uncongested tubes. Basically, if Verizon is not upgrading the tubes that go to Netflix, maybe I can connect to a different location (via VPN) first where Verizon will have good performance and there will be no congestion between location 2 and and Netflix.
Lo and behold, his FiOS line is magically capable of streaming Netflix video at 3 Mbps:
I connect to a VPN (in this case VyprVPN) and I quickly get up to full speed at 3000 kbps (the max on Netflix), about 10x the speed I was getting connecting directly via Verizon. It seems absurd to me that adding another hop via a VPN actually improves streaming speed.Clearly it’s not Netflix that doesn’t have the capacity. It seems that Verizon are deliberately dragging their feet and failing to provide service that people have paid for. Verizon, tonight you made an enemy, and doing my own tests have proven (at least to me) that you’re in the wrong here.
Again, if Verizon is clearly leaving connection points un-upgraded to cause congestion and drive up a video competitors' costs (and their own revenues through interconnection fees), clearly that's something the FCC's investigation can uncover in short order without ambiguous waffling, right?

131 comments .. click to read

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Germantown, MD

2 recommendations


I pay Netflix $10/month for Content
I pay Verizon $60/month for Bandwidth

Guess who I expect to deliver on this issue?

Jim Kirk
Westerville, OH

2 recommendations

reply to FactChecker

Re: Half-Truths - VPN working means other paths are available

You really should change your handle. There's nothing factual about your post.


4 recommendations

reply to openbox9

Re: VPN to stream Netflix using FiOS.

It's not Netflix's job to try and hack around Verizon's attempts to extort them for protection money.

Complete Your Transaction


5 recommendations

reply to batman
You have it reversed. The big three ISPs are waging war against Netflix because they can (and are big enough to feel entitled). The smaller ISPs don't have the same entitlement/monopoly mentality that AT&T, Comcast, and Verizon have.


Austin, TX

3 recommendations

reply to openbox9
Because any time Netflix moves to a non-congested route, they bring enough traffic with them to congest that route as well, and Verizon refuses to upgrade said route. Happened with Cogent. Now it's happening with Level3.


Pittsburgh, PA
·Verizon FiOS

2 recommendations

reply to jmn1207

Re: a bit off on the numbers

said by jmn1207:

No such limitations with Windows 7, but as has been mentioned above, there are other factors that could contribute to the 3000 kbps limit.

I read though that doesn't mean it right that you have to use the windows 8 netflix app to get super HD, otherwise you're limited to Netflix's traditional HD of 3mbit.

Ashburn, VA

4 recommendations

reply to existenz
said by existenz:

Netflix 4K will supposedly use about 15Mbps.

I wish they would stream 1080p at 15Mbps. I can afford the speed, but not the 4K TV. At least not a big 4K TV.


Findlay, OH

3 recommendations

following federal actions..

He better watch it.
If he tries to get the FCC to do something, Verizon might have massive hard drive failures...

Warner Robins, GA

4 recommendations

VPN to stream Netflix using FiOS.

What Mr. Colin Nederkoorn has done is great. There is no more definitive proof than his experiment. Verizon is causing the Netflix streaming problem. You cannot get any better evidence. Add in the Level 3 research and Verizon is guilty of willfully degrading Netflix streaming.

Heave Steve, for the good of the country

2 recommendations

Oh Karl, you imp....

.... clearly that's something the FCC's investigation can uncover in short order without ambiguous waffling, right?

You're just messin' with us, aren't you?