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CRTC Finds More Rogers Throttling Violations
Pursues ISP Despite Pledge to Stop Throttling Completely
From crippling encryption and VPNs to throttling legitimate apps and games like World of Warcraft, Canadian cable operator Rogers has been the poster boy for ham fisted network management, accounting for nearly half of all network neutrality infractions in Canada. Responding to repeated consumer and regulatory complaints, in early February the company announced they'd finally stop throttling starting this month. However, users in our Rogers forum note that not only is the CRTC continuing to press Rogers for answers (their tenacity is very un-CRTC like), they found new violations:
quote:
As a result of further tests, we wish to bring to your attention that another issue has arisen with the application of Rogers’ technical ITMP. It appears that Rogers applies a technical ITMP to unidentified TCP upload traffic, regardless of the port used, when traffic from certain popular P2P applications is or was recently present. As with the previous issue we raised, there is the potential that time-sensitive traffic is being throttled. We believe consumers may be adversely affected in these circumstances. We are, of course, prepared to provide you with our testing results, once arrangements are made for delivery.
Rogers has repeatedly stated they don't throttle legitimate applications, while consumers (and now the CRTC) have repeatedly shown that they do.
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tmc8080
join:2004-04-24
Brooklyn, NY

tmc8080

Member

$$$

hefty fines would put a crimp in the throttling real quick!

elwoodblues
Elwood Blues
Premium Member
join:2006-08-30
Somewhere in

elwoodblues

Premium Member

Re: $$$

The CRTC can't impose fines, it's not in the legistlation, but they can certainly make life difficult for them.

License renewals, may not be rubber stamped and require full hearings for example.
chgo_man99
join:2010-01-01
Sunnyvale, CA

chgo_man99

Member

Re: $$$

That's the dumbest restriction on bureau of competition for a country that is supposed to protect consumer. That's like a dog without teeth. They certainly should be allowed to impose fines. What about a national court or department of justice? Don't they act?
resa1983
Premium Member
join:2008-03-10
North York, ON

resa1983

Premium Member

Re: $$$

For them to fine Rogers would require new legislation put into place, and the CPC who's in power right now wouldn't go for that.

Also: The CRTC has nothing to do with the Competition Bureau. This issue is CRTC domain, therefore all other bureaus of the gov decline to take it up, unless at the request of the CRTC.

dvd536
as Mr. Pink as they come
Premium Member
join:2001-04-27
Phoenix, AZ

dvd536 to tmc8080

Premium Member

to tmc8080
said by tmc8080:

hefty fines would put a crimp in the throttling real quick!

hefty fines would just filter down to your bill and then its biz as usual.
chgo_man99
join:2010-01-01
Sunnyvale, CA

chgo_man99

Member

Re: $$$

It's certainly worked for France Telekom in Poland when it Acquired all lines from privatization after fall of communism. Did not stop high prices but improved customer service (by making them more accountable to customer with billing practices or tech support or otherwise more fines). Once they mandated them to share line and opened DSL to competition, prices went down really quick. The same ISPs that provided dial-up started to offer DSL, including web portals.

behindOttawa
@rogers.com

behindOttawa

Anon

Throttling Vonage

Is it possible they throttle Vonage? I have to reset my rogers cable modem every week or my phone calls are disrupted. I have changed Vonage boxes and done a very complete tech support with Vonage. I don't know if VOIP is throttled.

xsbell
join:2008-12-22
Canada

xsbell

Member

Re: Throttling Vonage

said by behindOttawa :

Is it possible they throttle Vonage? I have to reset my rogers cable modem every week or my phone calls are disrupted. I have changed Vonage boxes and done a very complete tech support with Vonage. I don't know if VOIP is throttled.

Load up wireshark and see if you get a lot of RSTs (resets).

They offer their own home phone service, so I wouldn't put it past them if they've tried to cripple any competition, just like throttling p2p and other media related protocols.. since they're the content creators and distributors themselves.. that would obviously hurt them in the pockets, and we don't want that. :rolleyes: