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Cable Operators Set To Push Home Gateways
Gigabit Ethernet, 802.11N, and a new chance to upsell you...
by Karl Bode Tuesday 07-Sep-2010 tags: business · wireless · hardware · cable · networking
Light Reading notes how cable operators this year will seriously begin ramping up the replacement of the traditional cable modem with more sophisticated DOCSIS 3.0-capable home gateways. The gateways of course allow for faster in-home networking speeds thanks to 802.11N and Gigabit Ethernet support, but they can sometimes make technical troubleshooting easier -- and allow for the upsell to more expensive services, like a cable company's premium home network management service most of our readers don't need. The move of course is playing catch up with Verizon, who installs a wireless gateway with each FiOS install.

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mob
Moderhated
Premium
join:2000-10-07

All I want with my connection

is a few IP addresses, unrestricted access to all content and good customer service when there is a problem. Otherwise, bugger off.
pandora
Premium
join:2001-06-01
Outland
kudos:1
Reviews:
·ooma
·Google Voice
·Future Nine Corp..
·Comcast

Re: All I want with my connection

I agree. There is no need in my home for anything other than a basic cable modem, and I'd like to purchase that modem. There is no way I'm turning my router capability over to my ISP.
--
"People demand freedom of speech as a compensation for the freedom of thought which they seldom use."
backness

join:2005-07-08
K2P OW2

Re: All I want with my connection

but it will save so much money and problems for the average user who does not have a clue.

one click for the cable company
hottboiinnc
ME

join:2003-10-15
Cleveland, OH
Reviews:
·WOW Internet and..
id like to lease mine. If anything happens to that modem they'll replace it, they'll also provide the software updates for it and actually trouble shoot the modem if anything happens to the connection. use your modem; you're SOL if anything happens to that modem and can't get a new one from the store.
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NeoandGeo

join:2003-05-10
Harrison, TN

Re: All I want with my connection

Bought my docsis 3 modem for $80 with a limited lifetime warranty if something goes wrong that is not my damage. Save a lot of money in the long run by not leasing.
hottboiinnc
ME

join:2003-10-15
Cleveland, OH
Reviews:
·WOW Internet and..

Re: All I want with my connection

define "limited lifetime" anything can be considered in that lifetime. But what are you going to do with that modem if it goes out? you have to deal with getting a new one and all that and buy a new one on top of it all.

Also who's going to provide updates to it? The MSO won't as its your property not theirs. What happens when your connection has issues? They won't support that either. Why? not using THEIR modem so. oops! sorry but up to your modem everything is fine. It's up to you to fix your problem now.

See the problem? But of course not.
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rchandra
Stargate Universe fan
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14225-2105

Re: All I want with my connection

said by hottboiinnc:

define "limited lifetime" anything can be considered in that lifetime.
no different than any other electronics. It's "limited" in that it doesn't cover running over it with your car, dropping it out a second story window, or lightning strikes. The "lifetime" part also has a reasonable definition, at least reasonable to most people. I can't recall the US federal law about that, but there is a synopsis of it when one goes into the Lifetime Service Center here in the Buffalo, NY area. Anyone want to help out here?

said by hottboiinnc:

Also who's going to provide updates to it? The MSO won't as its your property not theirs. What happens when your connection has issues? They won't support that either. Why? not using THEIR modem so.
...and that's where you'd be incorrect in many instances. My ISP, Roadrunner, has an approved CPE list for just this reason. I guess I implicitly agree that they can update it if they want (it happens to be a SURFboard 5100). It's the same as any other aspect of the tech industry. A vendor chooses some subset of all the available tech (such as MS Windows XP and Mac OS X for example) and says "we support this." Additionally, a lot of them (such as ISPs) operate with generic enough services (e.g., IP) that they'll provide additional support on a best effort basis (e.g., I can converse with RR reps about my Linux systems, but it's limited to their perspective of my connection, or the personal, extracurricular activities of the rep to which I'm talking at the time.)

said by hottboiinnc:

See the problem? But of course not.
You're right, I don't. I'm a technology professional, and if I can get a similar level of professional support from the other end of the connection, I'll be just fine. I will happily concede when I'm reasonably certain I'm at the limits of my tech knowledge and experience, and generally trust the reps to provide correct answers and diagnoses. Maybe you aren't as technically adept as me or a lot of the readers here, and that's just fine; that's why we have all kinds of people which make up our society. You probably do a lot of things tons better than I do in other areas.
--
English is a difficult enough language to interpret correctly when its rules are followed, let alone when a writer chooses not to follow those rules.


Jeopardy! replies REALLY suck!

TheMAXX

@comcast.net
Other than actually switching out your modem they can troublecheck a modem you own just as easily as one they lease to you. Updates come directly from the manufacturer. quit the FUD please.
fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3
said by pandora:

I agree. There is no need in my home for anything other than a basic cable modem, and I'd like to purchase that modem. There is no way I'm turning my router capability over to my ISP.
Which works well for you and MOST users of this site. However, there are still MANY people that do want to have some sort of a home network and have no clue of what to do... naturally when they go buy something on their own, hook it up and it doesn't work, the first place they call is their ISP who says "I'm sorry, that's not our scope of support... you'll have to hire someone to do that for you"... so quite honestly, IF the cable company moves towards this, they are actually offering a service to a majority of people that not only want, but need it.

Who else gets the call,.. .geek squad? I'd rather have an ISP work on a connection than some 2-bit hack hired at geek squad with a CD in hand.. well, either way, the customer is screwed.. but still. I see this as an ISP taking what ultimately is a cost factor into a profit center while offering a service they should have embraced years ago.
LiVE4594
Something Like a Pimp
Premium
join:2002-03-03
Ironton, OH

1 edit

I would pay more for a better connection.

I couldn't care less about their router.

fhsdkirof

@blackberry.net

Re: I would pay more for a better connection.

No ISP interference on my network. My Dlink does the job just fine.

N3OGH
Yo Soy Col. "Bat" Guano
Premium
join:2003-11-11
Philly burbs
kudos:1
said by LiVE4594:

I could care less about their router.
So, what your saying is you do care.

I mean if you could care less, that means you care at least a little.

Now if you couldn't care less, then I would imagine you just don't care.
--
Petty people are disproportionally corrupted by petty power
LiVE4594
Something Like a Pimp
Premium
join:2002-03-03
Ironton, OH

Re: I would pay more for a better connection.

I just edited my post. I don't care about that lol.
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N3OGH
Yo Soy Col. "Bat" Guano
Premium
join:2003-11-11
Philly burbs
kudos:1

Re: I would pay more for a better connection.

LOL!
Joe12345678

join:2003-07-22
Des Plaines, IL

DO they work with cable phone or do you need phone + interne

DO they work with cable phone or do you need phone + internet only ones that don't have any of this?

will you be able to buy this or will it be rent only?

rent price? $7? $5? $10? more?

Will this be tied to cable tv gateway plan? or will be more like having this + the cable tv gateway + a cable phone box?
hottboiinnc
ME

join:2003-10-15
Cleveland, OH

Re: DO they work with cable phone or do you need phone + interne

intergrated box and most likely a rented box.

HappyAnarchy

@iauq.com

Don't see the big deal

I would love one of these, rather than a seperate modem and router.

Significantly easier to troubleshoot issues with only one box. Less cords and cables. Less hassle.

I'll decline any network management extras but give me the all in one.

ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
kudos:4

Re: Don't see the big deal

I like to have separate devices so if one goes down it can be replaced faster.

sbrook
Premium,Mod
join:2001-12-14
Ottawa
kudos:4

Re: Don't see the big deal

It would be fine if they had a decent router, but so far the ones used by Rogers in Canada are terrible and cause lots of grief.
chgo_man99

join:2010-01-01
Schaumburg, IL
I don't like ISRs

I prefer when a router, switch, modem are separate even if they take more space and I can manage them via CLI or web interface separately.

BOGBS
Premium
join:2004-05-11
Reviews:
·RoadRunner Cable

1 edit

Great for your average customer

This is great for your average customer, who would love to have one less device plugged in, and to manage.

I have a Westell Versalink 327w that does a great job with my backup DSL connection. It doesn't have the customization that I like from my WRT54G, that I use with my primary cable connection, but it does a great job at providing access easily.

As much as us technologically inclined people might not want this option, I think that the general population would be pretty receptive, especially if they don't already have a router, or one that has issues.
chgo_man99

join:2010-01-01
Schaumburg, IL

Re: Great for your average customer

You can always stack one into another and connect all to a small single power outlet switch with all cables tied.

BOGBS
Premium
join:2004-05-11

Re: Great for your average customer

Yeah, that's what I do, personally. I'm just saying that the average customer would most likely like this service.

AlexNYC

join:2001-06-02
Edwards, CO

I'll buy my own modem ... thanks

I have always purchased my own DSL modems and Cable Modems. Over the years I have saved so much money there's totally no-contest. I have also never had to replace a bad modem, except once for a friend who got his zapped by a lightening.

I know the ISP's have nightmare about being a dumb pipe, but honestly that is all I need ... I don't even use their email service.
iansltx

join:2007-02-19
Golden, CO
kudos:2
Reviews:
·Verizon Online DSL
·Comcast

I like the way Comcast does it...

Pay $5 per month and you get a modem and separate wireless router that can handle your nternet speed. I don't have the router...I use my own...but they give you the option of a tested-and-approved setup.

If I get poor speeds, it's not that big of a deal for me to jack directly into the modem and check things out...and I know my computer works fine because it can pull ~90 Mbps down and 60 Mbps up on my campus network right next door

All that said, from an ISP standpoint I can understand why a all-in-one modem + router + eMTA with D3 + 802.11n + gigabit would work well. Less to troubleshoot, though at that point people's shaky wireless connections to the edge of their house become the ISP's problem, at least partially.

But hey, if the new D3 modem's software interface includes built-in IPv6 and good QoS, port forwarding, etc. and high network throughput, I wouldn't mind retiring my WRT310N to elsewhere, despite the fact that it's a very solid piece of equipment.
axus

join:2001-06-18
Washington, DC
Reviews:
·Verizon Online DSL

would be a great time to switch to IPv6

If they're upgrading anyways, have the "home gateways" hand out IPv6 addresses. Everybody should be on XP now, right? No more NAT or port forwarding required!

Oh, wait, the rest of the internet hasn't caught up yet. Chicken and egg problem, right? Well, someone should do something iPv6-ish

PGHammer

join:2003-06-09
Accokeek, MD
Reviews:
·Comcast

Re: would be a great time to switch to IPv6

IPv6-ready cable modems and routers exist (including from longtime MSO partner Cisco). Those that want to keep them separate are, like myself, the more technical-minded; while we represent the typical member of DSLR, we are not the typical cable Internet (or even telco broadband) customer, who tends to be both thumb-fingered and ham-and-egg-handed when it comes to gadgetry like modems and routers.

As much as we would love if the vast majority of Internet customers were like those of us that frequent DSLR, that's not going to happen any time soon, if at all.

rchandra
Stargate Universe fan
Premium
join:2000-11-09
14225-2105
...or put differently, let's have the ISP shove a chicken out there, and maybe the eggs will follow in much shorter order than if they didn't shove that chicken out there. (oh, and a rooster or two too, otherwise we'll never get viable eggs.)
--
English is a difficult enough language to interpret correctly when its rules are followed, let alone when a writer chooses not to follow those rules.


Jeopardy! replies REALLY suck!
neufuse

join:2006-12-06
Indiana, PA
Reviews:
·Comcast

TV Gateway

How about cable operators get TV Gateway devices out so we don't need cable cards / boxes in our house..... we just get a gateway device which does all the decryption and sends it through the house in the clear qam...... for those of us who dont want a box on every tv
hottboiinnc
ME

join:2003-10-15
Cleveland, OH

Re: TV Gateway

cause cable boxes make more $$$$.

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4

Re: TV Gateway

said by hottboiinnc:

cause cable boxes make more $$$$.
many of us already have the capability. digital settops that have a cable modem inside them that is disabled.
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hottboiinnc
ME

join:2003-10-15
Cleveland, OH
Reviews:
·WOW Internet and..

Re: TV Gateway

lol. i never said anything about a cable modem. Where in the hell did you get that. i said the reason for the boxes being required was due to more $$$ for each box. Nothing NEVER about Modems.

And yes i know they have modems built in. I've seen TWC use them before as a modem and STB.
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rchandra
Stargate Universe fan
Premium
join:2000-11-09
14225-2105
said by neufuse:

How about cable operators get TV gateway devices out so we don't need cable cards / boxes in our house..... we just get a gateway device which does all the decryption and sends it through the house in the clear qam...... for those of us who dont want a box on every tv
AFAIK, the trend of the cable industry is to go SDV. Ergo, they no longer want to transport every possible channel simultaneously, only those being actively consumed (tuned). However, what I'd really like, if this were the case, is to have some sort of mini Web server built into these things so that I can use some simple client over my LAN to tune something in. Even better, have a "TV out" connector on it, and be able to say, for example, Discovery is now on channel 20 (MythTV tuner 1), HBO is on channel 5 (MythTV tuner 2), and Fox/WUTV is on channel 6 (watch live with my TV). An hour later, when MythBusters is over, put TNT on channel 20 instead....or whatever scheme you'd like. Point is, don't make me go the unreliable IR Blaster route with 3 different STBs to record or watch my favorite shows. Seems to me not to take a whole lot of imagination to put together some technology to do this sort of thing.
--
English is a difficult enough language to interpret correctly when its rules are followed, let alone when a writer chooses not to follow those rules.


Jeopardy! replies REALLY suck!
tmc8080

join:2004-04-24
Brooklyn, NY

router upgrade..

I got an "N" FIOS router, but unfortunately the ethernet ports are still 10/100. Sadly, my laptop died so I dont' have an immediate use for N.

Lazarus
Slavin Away
Premium
join:2002-06-18
Dickinson, ND

Not for the "power user"

These gateways are really intended for the average user that just wants to plug things in and have them work. They are NOT intended for the "power" user who wants to configure their own settings.

fifty nine

join:2002-09-25
Sussex, NJ
kudos:1

Re: Not for the "power user"

said by Lazarus:

These gateways are really intended for the average user that just wants to plug things in and have them work. They are NOT intended for the "power" user who wants to configure their own settings.
As long as both are available I am happy. I just want a regular cable modem/DSL modem/ONT. I don't want a wireless router with an undersized NAT table.

underlord2
Lolcat is Lol
Premium
join:2005-01-06
Belleville, MI

Gateway

Hope these aren't as flaky as 2wires, that's all I gotta say
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hottboiinnc
ME

join:2003-10-15
Cleveland, OH

Re: Gateway

you mean as T's? After all that's who was behind 2Wire. All the telcos except for VZ.

Morac

join:2001-08-30
Riverside, NJ
kudos:1
Reviews:
·Comcast

No thanks.

I run my own router with 3rd party firmware, I don't need a router that can be messed with accessed by Comcast support.

Just give me a stable connection and I'll be happy.


--

The Comcast Disney Avatar has been retired.
patcat88

join:2002-04-05
Jamaica, NY
kudos:1

1 edit

MA Bell

Is the days of Ma Bell rented phones with included service/repair plan coming back?
fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3

Re: MA Bell

said by patcat88:

Is the days of Ma Bell rented phones with included service/repair plan coming back?
I doubt it.. them are apples and oranges you're talkin' about here. Back in the days of Mom-Corp (think Futurama) the phone rental was forced.. as it stands today, it just sounds like an "option" to those that want it just as its always been.

Trev
IP Telephony Guru
Premium
join:2009-06-29
Victoria, BC
kudos:3

Double NAT?

Sounds like a great way to determine who they can roll out a NATed connection to.

With the realization of the exhaustion of IPs, they could easily switch subscribers who use their supplied gateway to a doubled NATed connection. Since they would have control over both of the NAT devices in this case, they could more easily diagnose connection problems and save an IP address for most cases.

My guess is they realized they will soon have a problem obtaining more IPs and this is their solution.
--
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hottboiinnc
ME

join:2003-10-15
Cleveland, OH

Re: Double NAT?

and when is the world going to run out of IP Addresses? LoL. If they were in such a big hurry and know that they are running out they all would be moving to IPv6 by now instead of waiting.

Trev
IP Telephony Guru
Premium
join:2009-06-29
Victoria, BC
kudos:3

Re: Double NAT?

At current consumption rates, within 1-2 years. However, most providers will find creative solutions to slow down use of new IP space... it'll probably be closer to a decade (more?) before we actually "run out".

»www.ipv4countdown.com/
--
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hottboiinnc
ME

join:2003-10-15
Cleveland, OH

1 edit

Re: Double NAT?

meh. another website that doesn't know anything much.. LOL This website was even flagged for issues by McAfee! talk about trusting.

rchandra
Stargate Universe fan
Premium
join:2000-11-09
14225-2105
see »tunnelbroker.net/ for an estimate of IPv4 address (not Address) exhaustion). FWIW, also look at »en.wikipedia.org/wiki/IPv4_addre···haustion

There are many sources which predict IPv4 address space exhaustion in a year to only a couple of years, but this is based on current consumption rate. Many agree these analyses are flawed in that current rates projected into the future will not follow a linear path, but will probably level off near the end as providers get creative in their SOPs.

Really...I urge y'all to get ahead of the curve if you can; get a cable modem which is IPv6-capable (e.g., DOCSIS 3); get a tunnel from Hurricane Electric (above address, and he.net), SixXS, or someone else; start learning it and start asking your provider(s) about NATIVE connectivity so tunnels won't be necessary. Read and contribute to the IPv6 forum here.
--
English is a difficult enough language to interpret correctly when its rules are followed, let alone when a writer chooses not to follow those rules.


Jeopardy! replies REALLY suck!

linicx
Caveat Emptor
Premium
join:2002-12-03
United State
Reviews:
·Cass Communicati..
·CenturyLink

I'm More Than Ready.

I have a 802.11 N wireless router and my IP is moving to Docsis 3.0. I am actually looking forward to it. I'm 12 mi from the head-in; 35 mi from the office; at the very end of my "neighborhood"; 50 miles from any town of size, and in Rural America.

Why wouldn't I be happy to see a speed somewhat slightly faster than the dialup speed the local telco pushes as "a connection the speed of light". Wow! And it only costs $200 including bundled installation. The fine print in brochure reads '10 times faster than dialup" and cites the 28.8 modem as the Defacto Standard. It was a very expensive failure to sign up with this rural America Telco starting with the fact I was charged for [1] a month's service when there was no copper to the house, and [2] they failed to show up for the scheduled appointment and did not notify me. But it was my fault that I left town the next day because I told them I would when I made the appointment.

I don't mind telling anyone who wants to listen that the only telco in America that is worthy of your dollar is AT&T . The support service sucks and they are the giant PIA they claim to be, but they deliver a product as promised on time, and it works as promised, every time. No one who lives in Rural America can expect any better nor as good from any other national telco.

Cable is a whole different issue, but if you get a good one, thank the Internet gods because there is hope it will get better and better. In my case it not only did. it will. I've been ramped up from 1.5 - 7Mbps and I expect a better speed in the near future. What I really hope for is a better picture - which is impossible due to the nature of how cable TV seems to work.
--
Mac: No windows, No Gates, Apple inside
Gflo

join:2009-06-25
Oxford, GA

sigh

Still stuck with DSL, lumbering along at 2.5mbit/s

I'd be happy with DOCSIS 2, Hell even 1.1 could be faster than what i'm at.

Simba7
I Void Warranties

join:2003-03-24
Billings, MT

I'll just stick with my router

I'll just hold on to my homebuilt router. Seems to be doing a heck of a job for a little over 2 years.

»/r0/download/1···itch.jpg

Of course, some people aren't that familiar with Linux. There's always pfSense on an old computer with a pair of NICs.
--
Bresnan 15M/1M
MyWS[E5200@3.75GHz,4GB RAM,2x1TB HDDs,Win7]
WifeWS[A64@2GHz,2GB RAM,120GB HDD,Win7]
Router[2xP3@1GHz,512MB RAM,18GB HDD,SMC 8432BTA,2xDigital DE504,Compaq NC3131,Intel Pro/1000MT,IBM Gigabit Ethernet-SX,Allied Telesyn AT2560FX,Gentoo Linux]

rchandra
Stargate Universe fan
Premium
join:2000-11-09
14225-2105

just a "pipe," please

I've been saying for years that I wish providers would just carry some bits to and from my home, and not care at all about what those bits are, except for maybe source address (although it would have been nifty when I was dually homed on Verizon and Adelphia to do asymmetric routing). Don't filter certain protocols, or certain aspects of those protocols (e.g., port numbers). If you want to provide some sort of value-add, fine, but PLEASE provide some form of direct access to the connection (like the passthrough mode of some DSL CPEs so that I can do PPPoE directly and not NAT). There will always be IPv4 applications which either need or prefer direct access to the IP layer (SIP/SDP/RTP for example, for which STUN is a kludge).

As soon as you put things like this "gateway" in the way, some things start to break. My LAN's access to RR is a low-power PC running Linux, and that's the ways I likes it.
--
English is a difficult enough language to interpret correctly when its rules are followed, let alone when a writer chooses not to follow those rules.


Jeopardy! replies REALLY suck!

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