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Cable Ops Charge Fees to Downgrade TV Packages
Variety explores how many cable operators have taken to charging customers specific fees if they try to downgrade their cable TV programming packages. The outlet notes how Comcast charges users $2 to $6 (depending on the region) for users who switch to lower-cost packages. They also note that Time Warner Cable charges $4 in certain markets to downgrade TV services, something they state is an " “addressable change of service fee." While cable operators pay a lot of lip service to lower cost cable TV options, most largely refuse to seriously compete on price (why should they when you, the consumer, keep paying for unwatched channels).
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battleop
join:2005-09-28
00000

battleop

Member

WOW! Current news?

WOW! This is news? I'm glad to see that Variety is on top of things. I'm sure the next they will tell us that smart phones are popular as well as that fancy new HDTV thingie...

Providers charging end users to downgrade their service is extremely old news.

Frank
Premium Member
join:2000-11-03
somewhere

2 recommendations

Frank

Premium Member

Re: WOW! Current news?

said by battleop:

Providers charging end users to downgrade their service is extremely old news.

No it isnt, Ive used three different cable companies and have downgraded my service with all three of them and ive never been charged a fee.

dslcreature
Premium Member
join:2010-07-10
Seattle, WA

dslcreature

Premium Member

Re: WOW! Current news?

Me too downgraded Comcast a few months ago and there was no fee and never have I heard of anyone anywhere doing this before.

From a business perspective seems like a fairly brain-dead stunt to pull if retention of paying customers is at all important to your business. Is a $4 slap in the face really worth someone switching to dish? Does not compute...

nonamesleft
join:2011-11-07
Manitowoc, WI

nonamesleft

Member

Re: WOW! Current news?

I have gotten charged for upgrading/downgrading on comcast. So no, this isn't something new.

dvd536
as Mr. Pink as they come
Premium Member
join:2001-04-27
Phoenix, AZ

dvd536 to battleop

Premium Member

to battleop
yeah. DISH was doing this in the 90s. its to make upgrading for content a wash. say i wanted to watch all the last season of dexter on demand so i get showtime and watch them all in 2 days then cancel. i got what i want for around $1.40

Termites
@cox.net

Termites

Anon

Need to fall

The cable company's need to fall flat on their face and I mean hard..

Cabal
Premium Member
join:2007-01-21

Cabal

Premium Member

Re: Need to fall

Not such fees with OTA HDTV...
amungus
Premium Member
join:2004-11-26
America

amungus

Premium Member

"we're the ones who pay the cable company"

"Just the usual cable company stuff"

"Oh, that's right, we're the only ones in town"

»www.southparkstudios.com ··· unaround
ke4pym
Premium Member
join:2004-07-24
Charlotte, NC

ke4pym

Premium Member

Charge me to downgrade?

Fine - come pick up your equipment, it will be on my doorstep in 20 minutes.

thedragonmas
Premium Member
join:2007-12-28
Albany, GA
Netgear R6300 v2
ARRIS SB6180

thedragonmas

Premium Member

Re: Charge me to downgrade?

said by ke4pym:

Fine - come pick up your equipment, it will be on my doorstep in 20 minutes.

exactly, mediacom tried that with me when i went from "hd digital" to "basic" i cant remember the exact fee, think it was $20 to trap the line, i asked "whats the fee if i cancel it all right now?" "none" "ok, lets just cancel it all" suddenly that fee vanished..

they still do it if you make ANY changes now though, "electronic service change fee"

buddahbless
join:2005-03-21
Premium

buddahbless

Member

comcast charges

Just a few days ago I switched out a modem for a family friend. I downgraded there internet service as they are retired and hardley ever use the internet ( once or twice a week just to check email only) Comcast had them on a 25 mbps service which when i ran speed test they were only acheving 15 due to the antique modem they were provided so i signed them up for the esential package cutting there bill in half and gave them one of my old (fully owned) moto 5100 modems so they wouldnt need to pay comcast $7 a month to rent the old tired and faulty one comcast had provied them. Would you believe to switch to your own moden comcast charged them a $3 fee and $2 to downgrade service. Total rip off
tmc8080
join:2004-04-24
Brooklyn, NY

tmc8080

Member

**** fees

these are scum fees meant to entice you to find another provider.. but surprise, surprise.. increasingly it is a Telco that neither cares, has deployed an adequate competitive network or raised it's prices in an effort to collude to getting more out of the consumer.

now that this is looking like bad choice A and bad choice B, maybe municipalities & states will think again about getting another company to deploy a network when negotiating their franchises with these carriers. remember these anti consumer behaviors when the time comes...
WhatNow
Premium Member
join:2009-05-06
Charlotte, NC

WhatNow

Premium Member

Re: **** fees

It cost $300 million for the power company to build the Chattanooga FTTH project. The only reason Verizon build what they did of the Fios system was the CEO made it his pet project. When he left Verizon pulled the plug on Fios to new areas. The only way FTTH will work is for the fiber company to have some kind of monopoly on the transport. If you have transport competition most companies will not build the network.
BiggA
Premium Member
join:2005-11-23
Central CT

BiggA

Premium Member

Definition of monopoly

An abusive monopoly. But seriously, we shouldn't exactly be surprised about this!