Cable guys call — with infuriating news
The doorbell dinged sometime before 9 a.m., as we were dozing on this, a sleepy Saturday morning.
By the time I got to the front door, the cable guys were back on the street, eyeing the telephone pole from which their cable line is connected to our house.
I called out to ask what I could do for them. One came down to the door and explained their purpose.
They were going to switch our service to "basic," he said — unless, that is, we wanted to sign up for "extended basic." He showed me a chart of the channels you get under either category.
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Re: Sheeple LoL, because I work for the cable company jaden, this is what happens when you dont have a filter.
Not to suggest he was doing on purpose, but when the audit team finds out what do you think they will do? let him keep standard cable and pay 13/month instead of 40?
Comcast didnt just change his agreed cable lineup, hes just been paying for limited basic and getting standard.
PS: the big clues were he was getting comedy central scifi etc and paying 13/month a quick look at comcasts lineup in his area shows he was getting standard channels and paying basic prices, for those of us who dont deal with this on a day in day out basis.
PPS: dataho, comcast didnt "hike" their prices in this case, they corrected a billing error, complaining about a rate hike in response to something completely different can in many circles be considered blindly attacking comcast, but your results may vary.
The facts. The gentlemen in the article was gettint standard cable but only paying for limited basic, it was an audit not a rateincrease.
Just for everyones clarification.
Re: The facts. Too bad the guys in the truck didn't just explain the real situation to him (instead of agreeing with him and saying, "Yeah, my rates are going up, too.") Then he wouldn't have embarrassed himself by writing an ignorant article, appealing to local mayors, etc. Of course, if he'd bothered to make a phone call to Comcast before going to press, he would have gotten the facts that way, too.
I hope he does revisit it in a couple weeks, as he promised, and set the record straight.