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Cablevision Deploying New Program Guide
Staggered Deployment Throughout the Month of October
by Karl Bode 02:38PM Wednesday Oct 03 2012
Cablevision users in our forums note that Cablevision is deploying an updated programming guide to their customers. The deployment appears to be staggered, with an e-mail to customers telling them some customers may not see the guide until later this month. The upgrade, which is belatedly aimed at competing with Verizon's popular FiOS TV guide promises an improved layout, faster searching, more intuitive shortcuts, and other doo-dads explained by Cablevision in an e-mail to users:
quote:
Click for full size
We've completely reinvented your program guide to make everything about your Optimum experience better, with a lot of exciting new choices and features.

- Improved guide layout for easier & faster searching.
- Look back to see when programs you missed will air again.
- Use buttons on your remote as shortcuts to get directly to features like On Demand and Search.

You might see the new guide available on some of your cable boxes before others. Don't worry. We'll be updating all of your cable boxes as soon as possible. To get to the guide, press the GUIDE button or the iO button on your remote.
There's more detail over at the Cablevision website and in this booklet (pdf) for those interested. Some user impressions can be found in our forums.

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CharlieN

join:2001-06-12
Park Ridge, NJ

1 edit

Try October

Shouldn't that say: .... Throughout the Month of October?

Thanks for the fix.

FFH5
Premium
join:2002-03-03
Tavistock NJ
kudos:5

Re: Try October

said by CharlieN:

Shouldn't the say: .... Throughout the Month of October?

At least it is rolling out over a month. Comcast roll outs take a couple years or longer for TV changes.
--
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The Q

join:2008-06-26
Collegeville, PA

Re: Try October

said by FFH5:

said by CharlieN:

Shouldn't the say: .... Throughout the Month of October?

At least it is rolling out over a month. Comcast roll outs take a couple years or longer for TV changes.

I think cablevision has maybe 3 or 4 headends compared to the labyrinth that is comcast; that probably makes it a bit easier to finish in 30 days.

trymore

@optonline.net

Re: Try October

A lot more than that.
The Q

join:2008-06-26
Collegeville, PA

Re: Try October

How many? Less than ten?

IllIlIlllIll
EliteData
Premium
join:2003-07-06
Hampton Bays, NY
kudos:7

Bresnan

do the Bresnan CV customers get the same deal ?
johnner1999

join:2008-12-27
Litchfield

dvr+

now just add some real hours to the dvr+ service and I might switch back from Dish

Kevin33

@optonline.net

The New Guide

The new guide/setup is horrible. Superrr confusing display being that for some reason someone had a great idea of putting the channel # and name smack in the middle of the show listing guide, barely any info on tv shows such as what is going on in a given episode, and the lag is HORRIBLE. My DVR will freeze up for a minute or 2 at a time while doing the simplest task of flipping though pages of channels. I have a feeling once every customer gets this update I won't be the only one saying these comments. I've left my email so anyone from Cablevision can contact me regarding my comments.
rick0204

join:2009-05-20
North Bergen, NJ

Re: The New Guide

And there are complaints about the dark color and tiny font size being difficult to read for seniors.

mikema

@optonline.net

recording

with this new setup we cant record anything. anyone else have the same problem?

Decibles

@optonline.net

Re: recording

I am having the same issue - cant record anything now with the new guide.

It worked for a day or so...now if I hit the guide button..all entries are blank....info button does nothing....can't record anything.

t_anon_9999

@optonline.net

Horrible

Its horrible. Buggy, annoying, confusing.. its HORRIBLE.