Cablevision Engaged In Successful Battle With FiOS

How about you worry about fixing the nightly slowdowns that many of us are experiencing!

While I'm not experiencing slow downs now, I went through nearly 3 months of slowdowns through various times of the day a year or two ago. They eventually got everything straightened out, and since then, I can't complain even a little bit. I've got one of those "uncapped" boost lines referenced int he article, and have been trouble free.

Hang in there, they may be slow, but they eventually pull through.

Tom

How did they fix the slowdowns for you? I've been trying without luck for three months to get someone to look at the tap I'm connected to.. People say it'll happen, but to my knowledge no one has followed up on it yet.

I'm going on 3 months of this, and paying for BOOST. Any ideas?

I had slowdowns that never ended after about a year of complaining and credits they still thought about 12 to 15 mb download was good for boost advertised at 30 mb. I got sick of it and now enjoy my Fios 20/20 which is always 20/20 at any time of day unlike crappy OOL. I bet there DOCSIS 3.0 wont even give people advertised speeds they offer.

I've had BOOST for the last two years with only the nicest of things to say. As of December 2007, my service has been topping out at a max of 15mbps downstream. Yes, I used to get those 4.xx MB/s speeds. I haven't seen anything past 1.8-2.0MB/s in the past four months.

And I've had enough tech visits and tech calls to fill a diary, without much resolution.

I'm extremely disappointed at what has become of BOOST and infact, the overall unsteady situation in OOL-Speed land. Many people aren't getting 1mbit, let alone 10, let alone 30.

Note the attachment screen cap of how things were (notice the completely saturated upstream and still over 30mbps downstream!)

Here's how things are now:





Not amused.
Dave

4500 up? where do u live..im movin there Im stuck with if im lucky 350kbs up

Yes but that is here in the New York City metropolitan area. The downside is you would have to live here and that presents enough problems on its own so as to make super high speed internet one of the only benefits if you are willing to pay for it.

They can *offer* 100000000000000000mbps but if you're on a loaded node guess what you're getting?
jack squat!

WOW! 4MB/sec ? i wish i can get that. How about the upload then? Does anyone know how much does it cost to get that speed?

Given Verizon's endless price increases.

In my market they've already taken 3 increases on HSI making their HSI more expensive than Road Runner for the same tier. They've taken a bunch of increases with video hardware as well, making them not so competitive in the video arena (at least around here).

If QOS means something to you.. FIOS is the best value.. if a low price means something to you, Cablevision is good 'enuff-- for the long haul don't count on either to deliver both..
Success=hocking $29.95 dual & triple play until the cows come home, even going door to door and bi-weekly mailings. Verizon doesn't have to wipe the floor with Cablevision to win.. just a 25% marketshare of it's FIOS overlap with cablevision would be a smashing success uptake rate (with the majority of customers having either a dual/play or triple play package). Verizon can cross subsidize against many other cable companies such as Time Warner & Comcast where competition isn't as intense. Few if any cable companies regularly do more than 5 megabit upstream much less 30-50mbits download...

Cable companies downplay the need for docsis 3 because they really don't want to spend the money to upgrade when they can keep collecting the same amount for mediocre service. Just as the $99 unlimited wireless plans take competition to a new level.. someone will have to jump first eventually.. but don't hold your breath!

If Cablevision wasn't trying to BLOCK FIOS at ever turn on LI, it might be available to more people already.

My speeds are extremely poor, and even with BOOST I still don't see the speeds on the download side that I should be able to get without BOOST.

AFAIAC Cablevision is only able to show these profits by cutting as many "corners" as they can on network maintenance, without the entire OOL network falling apart..

cablevision is not blockign fios. Take the town of babylon. verizon refuses to do tv here and from what I have seen they dont plan too. Verizon is also at fault. They also dont want to have to do al lof long island. just enough to get more revenue.

also if cablevision was cutting as many corners as they can we wouldnt have the speeds we have and wouldnt have free hd.

Our bad speeds are due to them not cutting corners. cablevision is maxing out the docsis tech and there is not much they can do but split nodes or lower speeds.

CV has taken Verizon to court every time they go to offer TV service in an area, as such they have stopped offering it on a "town by town" basis until they can get a statewide franchise agreement.

You keep overlooking another obvious point, FTTH will be done to every house Verizon serves eventually, because they are switching all the "exterior" copper out for fiber. FIOS & TV are "extras" that they are offering because now with the added capacity of the fiber they can offer these high bandwidth services. Copper will eventually be gone as the connection from the CO to your house...

Up until Thanksgiving, I had uncapped DL (ie: My modem settings were 0 in lieu of 30000000) with my UL was capped at 5000000. At that time a split was done and I got a new IPN in a new IPN Block. My modem was then DL Capped (30Mbs) but subsequently was uncapped again (and stays that way to this day). Unfortunately my DL speed that used to be 4.8Mbs now never gets above 3.8Mbs at any time using the OOL Speed Test. IOW: Even when I get 32Mbs DL I still am throttled on the UP side of the test.

understood why verizon tried so hard to compete in a place that already had a tough competition. Why not just try to get customers from a place that had lousy cable service like comcast area or something..

I mean if you were gonna start a small retail store, would you build it next to walmart?

Because its not just about TV or Internet. Its also about Phone. Fios is their one-two punch to solve the following:

1-Slow down/stop the loss of Phone customers to CV
2-Make sure they don't become obsolete.

For example, a customer has Verizon for phone and internet, and Cablevision for TV service.

That customer would be more inclined to drop Cablevision if Verizon can offer a package (i.e. triple play) that's similar to their current split service at less of a cost.

A customer who has all 3 services from one company is less likely to jump ship to another.

Verizon almost never undercuts cablevision, except on a case-by-case basis.. you'll have to challenge them to a "bottom dollar" test.. inclusive of taxes, fees, cable box charges, etc.. they quietly do this in parts of Brooklyn and greater nyc (where they're deployed) now.. offering unique custom order packages.. 30/15 megabit plans for example (or so I hear in other bbr threads). So, if you want a cheaper price out of Verizon, your gonna have to squeeze them for it.. just to add more fuel to the fire.. Verizon isn't as anxious to provide that "juice" to the suburbs as they are to the more dense NYC region..

IMHO, the TV service should evolve.. gobs of bandwidth utilized for mindless top down programming is almost obsolete in itself.. blocks of bandwidth for ON-DEMAND programs would be a better use of the bandwidth.. if those providing cable-tv have learned anything from the youtube generation.. it's that cable-tv is losing it's luster for young people.. they want what they want on-demand.. FAST.. not $$ hundreds $$ on blocks of take it or leave it programs (littered with junk infomercials & scam artists hocking products).. The fact is many young people will leave the cable-TV portion behind in coming years if it doesn't evolve-- and that will leave companies in the lurch because with that shift in economics comes the cutting of the tether to "COMMCERCIALS" which you'd be surprised how much money they make from those.. in addition to subscriptions. If not already, a breaking point will come when not just tech savvy teenagers & twenty somethings will go directly to the internet for programming and skip out on cable-tv for good. Just as voip did to POTS (regular phone lines) not so long ago, it will throw the cable industry for a loop. It's hard to get the new generation hooked on how cable-tv evolved from a promise of interactive entertainment (from the earliest days touting fiber optics & coax) to a sludge factory of reality tv laced nonsense.

As stand-alone prices.. cablevision charges too much for tv & verizon too much for phone.. bundled, they become marginally tolerable.. especially at about $29.95 a clip, which is probably killing cablevision's profits by now.. that is if the Internet & Phone are utilized heavily which leave one to question how much longer they'll be able to hold to that 2-year deal, surely it will go up by a few dollars as a bottom line price sooner or later. So success against Verizon comes at what cost? Profits? Surely investors have noticed this and don't like it one bit.

Cablevision needs to pivot it's tv product in the same sort of way FIOS does for phone service.. make it more appealing, any way you can.. dangling CHEAP PRICE won't work forever... don't think for one minute that Verizon isn't studying this "problem" and will eventually evolve it's TV product to something more appealing than what it is today (which is to say TV, won't be TV, it will be VIDEO which competes on a global stage thanks to the internet).

I dont believe this optimism for a second.... watch out for Cablevision number fudging... Im physically detaching dozens of cablevision STB's every week, and Im just ONE tech ! Id have to say we're removing more cable than satellite !