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Cablevision Phantom Speed Hikes Continue
Boost Plus Customers Quietly Nudged From 50 to 60 Mbps
by Karl Bode 10:54AM Thursday Sep 08 2011 Tipped by RickNY See Profile
Last week we noted that Cablevision appeared to have bumped the downstream speed of their standard tier from 15 Mbps to 20 Mbps, based on the feedback of a significant number of users. However, when we reached out to Cablevision for comment, the company insisted that nothing had changed. Now users in our Cablevision forum claim that the company has upped the speed on its Boost Plus product ($59.90 - $64.90 depending on subscribed TV package) from 50Mbps down and 8 Mbps up to 60Mbps down and 8Mbps up.
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We asked Cablevision about the changes and the company declined to comment. Our guess? A recent FCC study hammered Cablevision for failing to deliver advertised speeds (especially during peak), so Cablevision is busy over-provisioning tiers and making other tweaks in the hopes of faring better in the next round of test results. Whether any of these changes aid peak congestion has yet to be seen. Cablevision is also likely countering Verizon FiOS, which often delivers slightly more speed than advertised.

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iansltx

join:2007-02-19
Austin, TX
kudos:2
Reviews:
·Time Warner Cable
·Verizon Online DSL

Arms race

They're also in a war with Verizon FiOS for performance. 20/2 is now faster than 15/5 on downloads, and 60/8 trades download speed for upload speed vs. 25/25, which is comparably priced.

Now CV needs to add DOCSIS channels or split nodes to make sure people get those speeds even during peak times.
tmc8080

join:2004-04-24
Brooklyn, NY
Reviews:
·ooma
·Optimum Online
·Verizon FiOS

1 edit

say wah?

Verizon? Anybody home listening....?
That's the sound of competition waking up...

Save your breath, we all know Verizon has better upstream speeds. You can say that about just any cable company out there. Afterall what CABLE COMPANY with self interest in mind wants these customers sharing video data really fast?
hottboiinnc
ME

join:2003-10-15
Cleveland, OH

Re: say wah?

and VZW doesn't want the video sharing either. And the reason- they're in the TV market too. They'd be stupid to shoot themselves in the foot.

Observant

@optonline.net

short-lived increase

The ability to download close to 20Mbps lasted for only 2 days here, and now has returned to the previous levels. It looks like Cablevision has also rebalanced the resources and reallocated capacity to where THEY think it's needed (as opposed to where I need and want it). My downloads are now consistently less than 10Mbps.

Me2

@206.16.109.x

Higher speeds without a higher price = paranoia

I also noticed the speed increase on my basic service, after a modem reboot. I've gotten so used to companies squeezing more and more money out of their customers that it feels a bit illusory in this case. I cannot help but wonder if they will soon be raising their internet prices as well.

JRW2
R.I.P. Mom, Brian, Ziggy, Max and Zen.
Premium
join:2004-12-20
La La Land
kudos:5
Reviews:
·Optimum Online

Re: Higher speeds without a higher price = paranoia

said by Me2 :

I cannot help but wonder if they will soon be raising their internet prices as well.

I wouldn't put it past them...
--
Politics is a disease, we need a cure!
In constant search for intelligent life on Earth!

n2jtx

join:2001-01-13
Glen Head, NY

Re: Higher speeds without a higher price = paranoia

said by JRW2:

said by Me2 :

I cannot help but wonder if they will soon be raising their internet prices as well.

I wouldn't put it past them...

It has been $49.95/month for non-video folks since 2002. I signed up just before 9/11/2001 and it cost $39.95. I was on a one-year contract and they raised the price $10 in early 2002. As I was still under contract, I kept the $39.95 price until August 2002. At least now there is still enough competition to make raising the $49.95 price difficult.
--
I support the right to keep and arm bears.

JRW2
R.I.P. Mom, Brian, Ziggy, Max and Zen.
Premium
join:2004-12-20
La La Land
kudos:5
Reviews:
·Optimum Online

Re: Higher speeds without a higher price = paranoia

When I signed up it was $29.95, they raised it twice within the next year to what it is now...
--
Politics is a disease, we need a cure!
In constant search for intelligent life on Earth!

JRW2
R.I.P. Mom, Brian, Ziggy, Max and Zen.
Premium
join:2004-12-20
La La Land
kudos:5
Reviews:
·Optimum Online

Still the same though.

quote:
Our guess? A recent FCC study hammered Cablevision for failing to deliver advertised speeds (especially during peak), so Cablevision is busy over-provisioning tiers and making other tweaks in the hopes of faring better in the next round of test results.
While the appearance of delivering "more" than advertised will show up in the next report, the nightly slowdowns will still be evident in the hourly charting.

So the speeds delivered will look better, the actual poor service is still the same, albeit faster.
--
Politics is a disease, we need a cure!
In constant search for intelligent life on Earth!
hottboiinnc
ME

join:2003-10-15
Cleveland, OH

Re: Still the same though.

but we all know the FCC can't do shit about the speeds so why should Cablevision care? They can always tell the FCC to go eff off and be done with it.

MovieLover76

join:2009-09-11
kudos:1

Re: Still the same though.

The FCC can't do anything, but it's bad press and for users like me who are already angry about getting a third of advertised speeds it the bad press convincing me that it's not just my area but a problem for all optimum customers, which just convinces me all the more that going to FIOS is the right decision.
InfinityDev

join:2005-06-30
USA

50/8? Wasn't it 30/5?

I've been a boost member for a while, when did 50/8 come in?

I called them and yes, I need a DOCSIS 3.0 modem which I can go pick up, they've switched on Boost Plus, and then I will be able to get the 50/8 at the same price I'm paying for 30/5 now.

Oh and they made me an absolutely ridiculously cheap offer for a triple play good until 9/15. $15 on top of Boost's $65 price. It was very hard to decline. Very difficult indeed. (We don't get TV or phone service from anyone.)

Pirate515
Premium
join:2001-01-22
Brooklyn, NY

Re: 50/8? Wasn't it 30/5?

said by InfinityDev:

I've been a boost member for a while, when did 50/8 come in?

I called them and yes, I need a DOCSIS 3.0 modem which I can go pick up, they've switched on Boost Plus, and then I will be able to get the 50/8 at the same price I'm paying for 30/5 now.

Oh and they made me an absolutely ridiculously cheap offer for a triple play good until 9/15. $15 on top of Boost's $65 price. It was very hard to decline. Very difficult indeed. We don't get TV or phone service from anyone.

I thought Boots Plus was $65 altogether, not another $15 on top of $65. At least I am paying $65 for it. When I had regular Boost, I was paying $60 for it, they had $5 discount for those who also have OV. Those who already have this deal are grandfathered in and can stay at 30/5 at $60 indefinitely. However, if you upgrade to Boost Plus, you lose the $5 discount and cannot go back to regular Boost any longer, so you'll be paying $65 for 50 (well, now 60)/8 regardless of whether or not you have OV. Also, regular Boost is no longer available to new customers, it's either Standard OOL, Boost Plus or Ultra.
--
Ask me no questions, and I'll tell you no lies...
A MESSAGE to the RIAA and the MPAA: You shouldn't wound what you can't kill...

RickNY
Premium
join:2000-11-02
Farmingville, NY
Reviews:
·Optimum Online
said by InfinityDev:

Oh and they made me an absolutely ridiculously cheap offer for a triple play good until 9/15. $15 on top of Boost's $65 price. It was very hard to decline. Very difficult indeed. (We don't get TV or phone service from anyone.)

Boost Plus is $15 on top of Optimum Online. You will pay the same price you are paying now ($49.95 + $14.95)

Legacy Boost users that had Optimum Voice received a $5 discount off of Boost that they lost when they upgrade to Boost Plus. That will not apply to you since you were never getting that $5 discount to begin with.
InfinityDev

join:2005-06-30
USA

Re: 50/8? Wasn't it 30/5?

Yes, thanks for explaining that RickNY. Base price for internet service is $50, boost plus is +$15 to that which equals $65, and then their triple play offer including boost plus is $80.

RARPSL

join:1999-12-08
Suffern, NY

Main Reason for Crippling DOCSDIAG Capability

IMO, the main reason why CV has crippled the ability to use DOCSDIAG on their D3 modems is so they can play the games they are with speed tiers without these changes being able to be monitored. Note that those who have standard tier and who have not yet had their D2 modems swapped for D3 ones were able to run DOCSDIAG and post the proof of the upgraded provisioned download speed that CV claims did not occur. These show that the provisioned (ie: Cap) speeds have been increased. Those of us with D3 modems (Boost+ or Standard Tier) no longer have this ability to see our provisioned speeds and must rely on what CV claims to be the provisioned speeds. Note that I am aware of the difference between provisioned and delivered speeds but knowing how fast I should be able to go as opposed to how fast a speed test run says I am currently downloading is useful.
tmc8080

join:2004-04-24
Brooklyn, NY
Reviews:
·ooma
·Optimum Online
·Verizon FiOS

Re: Main Reason for Crippling DOCSDIAG Capability

said by RARPSL:

IMO, the main reason why CV has crippled the ability to use DOCSDIAG on their D3 modems is so they can play the games they are with speed tiers without these changes being able to be monitored. Note that those who have standard tier and who have not yet had their D2 modems swapped for D3 ones were able to run DOCSDIAG and post the proof of the upgraded provisioned download speed that CV claims did not occur. These show that the provisioned (ie: Cap) speeds have been increased. Those of us with D3 modems (Boost+ or Standard Tier) no longer have this ability to see our provisioned speeds and must rely on what CV claims to be the provisioned speeds. Note that I am aware of the difference between provisioned and delivered speeds but knowing how fast I should be able to go as opposed to how fast a speed test run says I am currently downloading is useful.

From what I've heard the D3 modems only killed WEB access to the modem diag's. You can still use a relatively obscure tool called TELNET and it's old arcane commands. Why they designed them this way is known to me.. perhaps obscurity is a new false sense of security... D1-D2.X modems were highly hackable. Supposedly many of these loopholes for cloned modems dry up and it's in CV's best interest to phase out use of old modems (not that it's a particularly large problem for them).

ITALIAN926

join:2003-08-16
kudos:2

Unnecessary speed for my household...

Im getting 44/33 on my FiOS. So if I switched to cable, during non-peak times, Id be able to download Who Gives a Damn By: Sham69 in 2 seconds opposed to 3 seconds. ?

tmc8080

join:2004-04-24
Brooklyn, NY
Reviews:
·ooma
·Optimum Online
·Verizon FiOS

FYI

best triple play deal is 15/2 (20/2 fluff, please report) for $69.99 - $79.99 for 2 years ( think some markets are $10 higher). Possibly a free ipod stuch also, probably obliges you to stick around in a contract tho.. Expires 9/15/11

can't wait to see what the next deal from CV looks like...