Users in our VoIP Provider forum indicate that Callcentric has been suffering from severe connectivity issues since the beginning of this month. Users in the forum first started reporting issues on October 3, and the company began investigating issues on October 4. By October 5 the company acknowledged on Twitter that they had been the victim of a sustained "sophisticated DDoS attack." The company then noted that while they hadn't found any indication of theft of personal data, they were struggling to deal with the ongoing DDoS attack:Almost two weeks later and customers in our forums indicate they're still having trouble with reliable service after struggling with numerous waves of DDoS attacks. Many customers have stuck with the provider given this is the first major outage they say they've seen in years. CallCentric says they've filed a report on the attacks with the FBI, and have urged users to use the company's DNS SRV servers instead of their DNS A servers. The latest Twitter statement from the company suggests that the attacks are ongoing. CallCentric says that they'll share more detail when they've completed analyzing the nature of the attacks.

"We appreciate everyone's patience with us," says the company. "We would not wish this kind of scenario on any other provider or business."