Can't Get Verizon 15 Mbps DSL? You're Not Alone. That 7,000 foot drop off is a real doozy For many people in our forums, Verizon's new announcement of 15 Mbps ADSL2+ service doesn't mean a whole lot, given they're beyond the 7,000 foot range the service is restricted to. Many are already barely able to get 1.5 Mbps downstream; Rob Pegoraro of the Washington Post tested the addresses of thirteen friends in the DC area, none of which are able to get the upgrade. Sector analyst Dave Burstein reiterates that those who can't get these faster speeds -- probably shouldn't hold their breath: Given that the majority of customers are beyond the 7,000 foot cutoffs for the 10-15 meg service, that means they have ADSL2+ to about a third of the network. Most of the rest are behind remote terminals or connected to DSLAMS 5-12 years old, neither of which are scheduled for volume upgrades. . .Experience from Britain, France and the UK has been that almost no one gets the 20 & 24 megabits possible with ADSL2+ and only a minority can even get 10 megabits down. So with no DSL upgrades planned, and FiOS deployment halted with the exception of several large cities, 1.5-7 Mbps DSL is as good as it's going to get for millions of Verizon customers. If you're in a FiOS neighborhood, or are able to get 10 Mbps downstream via Verizon ADSL2+, consider yourself lucky.
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  funchordsHelloPremium,MVM
join:2001-03-11
Yarmouth Port, MA
kudos:5 | Verizon has lost its way If you ask Ivan Seidenberg about his work, you'll walk away with the impression that he runs a Hollywood studio or a network of cable channels. You'd never peg him as someone who runs a major telecommunications company. So sad that our futures are in his hands.
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Robb Topolski -= funchords.com =- Cape Cod, MA -- KE1MO
Tweet! Tweet! -- »twitter.com/funchords | |
|  | | | Re: Verizon has lost its way Now, when it comes to FIOS, Verizon is on top of their game. | |
| | | funchordsHelloPremium,MVM
join:2001-03-11
Yarmouth Port, MA
kudos:5 | Re: Verizon has lost its way said by fonzbear2000:Now, when it comes to FIOS, Verizon is on top of their game. FIOS? What's that?
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Robb Topolski -= funchords.com =- Cape Cod, MA -- KE1MO
Tweet! Tweet! -- »twitter.com/funchords | |
| | | | | | Re: Verizon has lost its way said by funchords:said by fonzbear2000:Now, when it comes to FIOS, Verizon is on top of their game. FIOS? What's that? I don't get the joke. | |
| | | | | funchordsHelloPremium,MVM
join:2001-03-11
Yarmouth Port, MA
kudos:5 | Re: Verizon has lost its way It's not available to me and VZ is done expanding its footprint. Essentially, it's vaporware. This is FIOS. This is OVER. | |
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| PDXPLT
join:2003-12-04
Banks, OR | said by funchords:If you ask Ivan Seidenberg about his work, you'll walk away with the impression that he runs a Hollywood studio or a network of cable channels. Sorta. That certainly sums up his interest in landline. The whole FIOS thing always was primarily about selling TV.
But Ivan has often said that future emphasis of VZ is as a wireless company. | |
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| | pnolte
join:1999-10-21
Chino, CA
1 edit | Re: What about their 7meg package? I was at 14k feet, but could never get over 768 no matter what they did. Even cutting the bridge tap didn't help. I am so glad they put in fiber. I look at 768 as primitive now. | |
| |  Jodokast96R.I.P Bassman442Premium
join:2005-11-23
Erial, NJ
kudos:2 | said by r81984:You should be able to get 7 meg at 12,000 ft (2.2 miles) 3 meg at 16,000 (3 miles) and 1.5 at 18,000 ft (3.4 miles). Is everyone in Verizon territory over 18,000 ft (3.4 miles) away from their CO? What about it. They already covered that most will only be able to get 1.5-7. And FYI, anyone fed from a remote is limited to 3.0, so even 7 is lucky for most. | |
| | | | Where are you getting this data? | |
| | iansltx
join:2007-02-19
Golden, CO
kudos:2 Reviews:
 ·Comcast
 ·Verizon Online DSL
| Thhis assumes the copper plant is in good condition, with 24AWG wire from the CO to the subscriber. Realistically, this doesn't happen that often.
Me? I'm at nearly 21,000 feet. Pulling between 1 and 1.5 Mbps. The secret? 22AWG or better wire between me and the CO (live right off the main highway into town). And I'm fed from the CO, rather than an RT, which to my knowledge hasn't been upgraded.
It's kind of sad that I can get 5/1 DSL at my other house in the sticks, ~15 miles from a town of any size, a half mile away from a farm-to-market road, but can't get 1.5 Mbps 2 miles outside of town. Oh wait, the out-in-the-sticks cooperative charges more for their service...WAY more...and uses the money to build fiber and digital loop carriers to get loop lengths down. They could offer 10-15 Mbps ADSL2+ with no problem over that infrastructure... | |
| |  mking128
join:2005-08-10
College Point, NY
·RoadRunner Cable
·Time Warner Cable
·Verizon Online DSL
1 edit | For real, fuzzy math number generated by T1shopper link showed that I'm about 10,800 ft. from the CO (not even a remote?) but availability is limited to 1.0/384. VZ's own online ordering page for a "new" customer used to show up to 3.0/768 availability whereas if I keep existing Double Play, best that can be done is up to 1.5/384. Poor line conditions between NID and CO for past 18 months had got worst, MCO tried to "optimize" my line to 768/128. Downstream margin is at 63.5 dB (used to be 66.5 dB) suggesting a loop of just under 16,000 ft. which should still give up to 3.0/384 at near ideal conditions.
Must be a pipe dream, smoking on God knows what - get real, Verizon. This PR stuff is a joke, fix & upgrade your existing infracture for those further out (beyond the 7,000 ft. cutoff) and improve your billing/customer services and you will lose LESS customer to cable HSI.
BTW, stop dumping Fios flyer on my front yard when you cannot fix your address database and bring the "live" fiber from the next block to my city block, a distance of just 500 feet (tops) | |
| |  FutureMonMehPremium,ExMod 2002-05
join:2000-10-05
Long Beach, CA
1 edit | My house in Glendora was just a tad over 18000 feet from the CO, and I "qualified" for 1.5 megabit, and it was installed.
I had constant problems with the connection dropping, to the point we dropped me down to 768 and I still had issues. Only when we went down to 384 did the connection stabilize...and once that happened, they refused to put me back up to the higher speeds - even though I told them I would put up with the issues just to get the faster speed (I averaged around 650 on the 768 connection)
AND I WAS PAYING OVER $300/MO FOR A BUSINESS CLASS SDSL CONNECTION.
- FM | |
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| | cobo6
join:2002-02-18
Willingboro, NJ | Re: Not me. That site is not really accurate, that site tell me that i am 8,765 feet way from the CO. (driving distance) but when i call verizon i get a number like 17,865 ft. | |
| |  odddonbut it's a dry heat
join:2009-06-19
Ridgecrest, CA
·Verizon Online DSL
| Cool link, but the page for my town tells me that Verizon is "not able to provide this type of service (dsl) to this specific location at this time". We've had vdsl for 5 years.
But at least I now know I'm 7,745 ft. from the CO. If only I could get closer to my "up to" 3.0 dl speed, instead of having to get a ticket opened just to get 1.5 back every week or so. | |
| | | | KearnstdElf WizardPremium
join:2002-01-22
Mullica Hill, NJ | cant they just remove the load coils?
odd thing is that T1shopper link says I can only get 1.0/384 from Verizon, Id have thought 6700ft from the CO would get 7mbit.
guess its a good thing I have Comcast. Makes me wonder how much time DSL even has left as a tech. Cable is beating U-Verse in bandwidth and has not had to mess around as much at the street.(CMTS, Node, and Amp upgrades are likely far less costly than when telcos are having to do to match DOCSIS 3)
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[65 Arcanist]Filan(High Elf) Zone: Broadband Reports | |
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| | ATT DSL Ditto for AT&T. I'm in a newer subdivision (2002) in Metro Detroit and can barely get 3Mbps. The crossbox is 6000 ft out with the RT being 9000 out. The sub was not built to be 100% DSL/Uverse compliant. Half of the sub -closest to the crossbox can get Uverse. My DSL dryloop bill has increased since I've had DSL pro/3M with NO HIGHER SPEED OPTIONS. | |
|  royhandyPanem et circensesPremium
join:2000-05-23
Yesterday | Good ol' Verizon I used to have 1.5Mbps DSL. Until a tree company cut my lines and Verizon "fixed" them. Now I have 1Mbps DSL. | |
| DodgePremium
join:2002-11-27 | How do you even check I am interested in the service if I can get it, but I am not even sure how to check. Their web site does not seem to have any information about this new tier. | |
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approval from:
dataice 
| Re: How do you even check Doge -- Please give us a call at 1-800-VERIZON (1-800-837-4966) and we'd be glad to check on the availability of our new 10-15 Mbps service. It's offered to more than 4 mm of our customers, and that number will grow.
Next week, we'll have a lot of data on verizon.com about the new offer, availability and ordering. -- Bill Kula, Verizon media relations | |
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| | fotyc
join:2009-03-25
Baltimore, MD | but why bother calling? I live within the city limits of one of Verizon's home-base cities (Baltimore) and I can't get any higher than 1.5Mbps. I PAY for "up to" 3Mbps but they can't deliver it to me. And I can't imagine they will ever improve the infrastructure here, it'd cost a fortune (old above-ground phone lines). And now they are announcing 10, and all of you have 7?? and I can't get 3?? This country is going to fall way behind most of the rest of the world because our infrastructure is held hostage to the profit motive. I have third world internet. Verizon should be so proud. | |
| | | | | Re: How do you even check »www22.verizon.com/Residential/Hi···lans.htm
This is the targeted page on verizon.com that provides detailed information on Verizon's DSL-based Internet service.
From this page, you can review the offer, check availability and order service online.
-- Bill Kula, Verizon media relations | |
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 SteveConIBEW 2222 Boston, MAPremium
join:2004-09-02
Burlington, MA | Just wait.. I suspect that once a) Verizon has completed the commitments to build out several large cities that they're in the middle of, or b) federal dollars become available in the form of broadband stimulus; things will change.
*If* the network can be upgraded without taking dollars out of the bottom line, VZ will do it that way instead. Spending their own dollars is likely to be a last resort. Likewise, if they can finish upgrading the large cities they are currently "wiring" they can then layoff those techs - and hire new in areas they want to upgrade next. This keeps their employee headcount relatively stable and labor cost down. Contracts in most of the mid-Atlantic / Northeast areas expire next August - so it will be interesting to see what those contracts look like then.
Of course, if VZ can manage to provide a triple play over wireless LTE / 4G, then those services will all come wirelessly. I would expect that VZ would like to control all of VZW instead of the 55% stake they have. This means Vodaphone would have to be bought out. That could be quite costly - so who knows - maybe VZ will be satisfied splitting the profits - for a while.
Eventually, I expect HSI / Broadband will get to nearly every VZ customer - either from VZ or Government funded expansion - and eventually wirelessly for those hard to access / rural areas.
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UNIONS: The anti-theft device for working people. | |
| Reviews:
 ·Verizon FiOS
| adsl2+ if verizon would have kept most of it's sold-off copper neworks, perhaps they could have gotten taxpayer supported funds to improve that part of the network, but it's looking less and less likely that significant expansion of the copper network will happen. that's why the dsl2+ equipment is getting cheaper all the time, as the fiber elements get cheaper (thus MORE cost effective per bit), obviously the inferior technology has to be at a lower priced tier related to keep customers (aka TELCOS) interested.
someday I'm gonna bet that at&t will end up getting money to upgrade some of the southern footprint to fiber... and expand into good roi geographies of qwest (the better alternative to a merger). | |
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1 edit | Only the first 20% of that speed available here... I'd be happy to get 7. 3 Meg down is the fastest available here.  | |
| | kmcheng
join:2002-02-12
Elmhurst, NY
kudos:1
1 edit | 7.1 here, at least it is the plan I got the 7.1mb download plan, but since I am a bit far from the CO, I actually got only about 6.5mb, so I am not holding my breath on the 10 or 15mb either.
The T1 site said the my distance to the CO is 3071 ft, I don't think it is accurate either - I should be able to get full speed within 7000 ft.
can't wait for fios to come... | |
|  VanPremium
join:2009-07-08
New Orleans, LA | I was one of those STUCK with 1.5 under Verizon's DSL and I moved because of it.
Was pathetic how bad and slow my service was | |
| | | I Need More Speed! I live in NYC, Spring Street, and my LL is 7900ft.. GRRRR. =\ 7.1Mbps isn't enough for 5 user at home. | |
| | kmcheng
join:2002-02-12
Elmhurst, NY
kudos:1 | Re: I Need More Speed! said by FizzyMyNizzy:I live in NYC, Spring Street, and my LL is 7900ft.. GRRRR. =\ 7.1Mbps isn't enough for 5 user at home. 7.1mb ain't not that bad if they are not crazy users
and probably need to use bandwidth control so it won't be like 1 user used up 90% of it | |
| | | Reviews:
·Verizon Online DSL
| Re: I Need More Speed! First off. 7.1Mbps isn't even 7.1Mbps is more like 5.5-6.5Mbps on a good day. Next I said 5 user. If you going to read Text and look at small picture, yea 1.5Mbps dsl is great. But in the real world, I watch videos, I d/l games, patch etc. If I am d/ling a patch thats 5gb+ and some one is watching a video, and another one playing an online game, guess what 7.1Mb isn't enough. And is not just this, video game maps, FPS games (low ms is great if it could.). I mean come on, do you really watch 240p video? I rather try to watch 720p, but knowing my internet connection is slow I have to watch it 320p. Doesn't really make much sense when other place have 1Gbps connection, even 100Mbps, and yet you want me to use a single digital connection wisely. Come on, we live in the USA, and FCC is useless when Bush was in office. | |
| | | | kmcheng
join:2002-02-12
Elmhurst, NY
kudos:1 | Re: I Need More Speed! wow, easy there, allyourbase!
Like I said, 7.1 isn't that bad for 5 users for email and web surfing, but this is obviously not your case.
And I don't know about yours, but my speed is constantly at 6.5mb, 24/7 (that's what I like about DSL).
Yes, USA is not really that good at the bandwidth on broadband. But, to be fair, Outside of cities, the distance needed to cover in suburb is great, so this added to the cost with fewer choices, and is a big disadvantage to DSL. | |
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| | remote? How can you tell if you are coming off of a remote? | |
| | | SPEED to kmcheng, your getting good speed, because I live like 2 blocks from the Forest Hills CO, i'm like 920ft from CO based on T1 site, remember, 7.1Mbps is advertised, but you get 6.5 plus the overhead for another 600.
Also I want to get the 15Mbps package since i'm paying $54.90 per month for a dry line so an extra $10-15 extra is not that bad for an extra 7.9Mbps of speed. I just also looked at RR pricing and so far altogether for the same tier for RR costs $55.90, and most likely the risk of not getting the speed. At least with DSL the speed is a lot more stable then cable that's why when I move out somewhere I always check what DSL can I have before I ever think of cable. | |
| | kmcheng
join:2002-02-12
Elmhurst, NY
kudos:1 | Re: SPEED I know I am a fairly luck one among other DSL users.
Actually I heard from the verizion tech here that the actual speed from the 7.1mb plan is 7.8. But even if it is 7.1, strictly speaking I am still not getting my money's worth.
I was a cable internet user until Jan of 09. I got a half year of super speed drop in second half of 08, and I had enough, and Time Warner wasn't likely to do anything about it, so I switched to DSL. Yes, the download is slower, but at least the speed is constant with acceptable rare down time.
And now I am waiting, waiting and waiting for fios, get double the speed with just $8 more or something.
The interesting thing is, a guy next door to me is using cable, he ain't got any speed drop, so I don't know what happened to mine, but don't really bother to change back.
I do want the 10 or 15mb speed package, but like I said, so far from the CO. | |
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| | Verizon I have Fairpoint in maine and i get (knock on wood) a good strong 7.1 download speed. | |
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