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CarrierIQ Still May Face Investigation
As HTC Keeps Promise to Remove Software on Sprint
by Karl Bode Tuesday 17-Jan-2012 tags: legal · business · wireless · privacy · consumers · wireless · cellular
The second half of 2012 wasn't very much fun for software developer CarrierIQ, after its stealthy and stubborn embedded handset software set off fire alarms among the security and privacy conscious. If the company was hoping 2012 would be better it doesn't appear to be the case, as several politicians have sent a letter to the Chairman of the House Energy and Commerce Committee urging that Congress investigate the company's practices. As of December the FTC was rumored to be investigating the company, and several carriers have been slowly backing away from using the company's software. From the letter:

Click for full size
"Data collection and transmission by Carrier IQ and similar software is widespread, and consumers appear to have little knowledge and even less control over the practice. There continue to be many unanswered questions about the handling of this data and the extent to which its collection, analysis, and transmission pose legitimate privacy concerns for the American public."

This latest push comes as HTC has announced they've kept their promise to remove the software from their phones on the Sprint network. "HTC can confirm that we're working with Sprint to provide maintenance releases that will remove Carrier IQ and provide security enhancements and bug fixes beginning in January," the company said in a statement to the press. Sprint stated they'd disabled Carrier IQ on 26 million devices last December.

The hysteria surrounding CarrierIQ continues to be amusing given the complete lack of larger context in press coverage and Congressional "outrage." Carriers are already sharing/selling every shred of customer location and usage data that isn't nailed down to governments, companies, marketers and civil planners -- often with little to no real transparency. Efforts to create any real consumer protection laws on this front remain mired in Congressional dysfunction and lobbyist cash.

Yet somehow, like NebuAD before them, CarrierIQ has become a small company lightning rod for privacy issues neither carriers or Congress want to seriously address.

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Noah Vail
Son made my Avatar
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Lorton, VA
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It could be worse than Carrier IQ

Imagine if the NSA were looking to build their own Android variant.

NV
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Adopting other people's animosity is The New Stupid.

mod_wastrel
Gone fishin'

join:2008-03-28

BFD

I'd rather see Congress investigate its own practices... well, not Congress really--that would be pointless.

drew
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Typo

Karl -

quote:
The second half of 2012 wasn't very much fun for software developer CarrierIQ, after its stealthy and stubborn embedded handset software set off fire alarms among the security and privacy conscious.
I'm sure you meant 2011 in that first part?
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sanchanim

@comcast.net

Great Press move for sprint

Check out Smith Micro. they will now be used by Sprint. They are right up the street from where Trevor Eckhart works, although I don't see official work between the two companies it does have me scratching my head.
Also they disabled it, I don't know how a simple update would remove the embedded agent. They might have simply turned it off for now but it wouldn't be that hard to turn it back on either. If they stay with Carrier IQ in the long run.
sgtslaughter

join:2010-09-19
Raleigh, NC

Re: Great Press move for sprint

said by sanchanim :

Check out Smith Micro. they will now be used by Sprint. They are right up the street from where Trevor Eckhart works, although I don't see official work between the two companies it does have me scratching my head.
Also they disabled it, I don't know how a simple update would remove the embedded agent. They might have simply turned it off for now but it wouldn't be that hard to turn it back on either. If they stay with Carrier IQ in the long run.

OTA updates can do anything they wish them to. its not a hardware issue thats CarrierIQ its pure software related, and OTA's are that. Fact is its gone and removed from the devices now, like HTC EVO3D. If it were still there we would know b/c the code for the program would still be there, even if it were "turned off" for now.

malleylaw

@verizon.net

"Zombie on Ice"?

"Also they disabled it, I don’t know how a simple update would remove the embedded agent. They might have simply turned it off for now but it wouldn’t be that hard to turn it back on either. If they stay with Carrier IQ in the long run."

Is it "put on ice to be thawed later" aka "switched off" aka disabled or removed/deleted 100%? Without flashing the ROM, how does an update remove CIQ embedded in the kernel?

FYI: Carrier IQ was owned by Core Mobility when Smith Micro purchased Core mobility. Smith Micro acts as a OMADM (smithmicro.dm). Recent update to "remove" CIQ also installed Smith Micro"Mobile Network Director".

Was this CIQ update sent from the carrier's servers or sent by omadm? If sent by the omadm, then would the carrier's server's or omadm's servers control "CIQ on Ice"? Can "software on Ice" respawn as a "Zombie" for other software?

Carrier IQ obtained mobile device metrics. Does Smithmicro"s mobile network director needs mobile device metrics, per it's patent?

System and method for seamless roaming between wireless networks
www.google.com/patents/US7519364
US Pat. 7519364 - Filed Sep 8, 2006 - Issued Apr 14, 2009 - PCTEL, Inc.
(45) Date of Patent: US 7519364 B2 *Apr. 14, 2009 (54) SYSTEM AND METHOD FOR SEAMLESS ROAMING BETWEEN WIRELESS NETWORKS (75) Inventors: Biju Nair, ...

Overview - Abstract - Drawing - Description - Claims

Joe Malley
Malleylaw@gmail.com

malleylaw

@swbell.net

1 edit

Zombies on ice

ps: karl thanks for the plug:

"Yet somehow, like NebuAD before them, CarrierIQ has become a small company lightning rod for privacy issues neither carriers or Congress want to seriously address."

So Carrier IQ is like NEBUAD!..The case that went before congress!..Now who was the atty instrumental in that case? I can't recall-(lol)

.I've Been Mugged: Class Action Lawsuits Claim Companies ...
... I noticed a familiar name in the list of attorneys for the plaintiffs... the Law Office of Joseph Malley Law, a Privacy Crusader in the NebuAd class ...

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