CenturyLink users report that the company is suffering what appears to be a nationwide broadband outage across a significant portion of the company's 38 state footprint. Users in our forums in locations ranging from Olathe, Kansas to Fort Hood Texas say they're unable to get any broadband connectivity whatsoever, and that the company's support lines have been busy for the last few hours. CenturyLink says they have technicians working on the outage and assessing the scope of the issue, but hasn't been able to offer technical specifics. The company's Twitter feed has provided restoration ETAs of 24-48 hours to some users. The outage comes on the heels of a massive voice system outage by Windstream last week.
If you think every single possible scenario from BGP failure to router failure to switch failure to human failure can ever be accounted for you have never worked in any field related to technology. Shit happens. No amount of regulation will ever fix every little problem or stop it from happening.
2013-May-8 12:57 am: ·
JimThePCGuy Formerly known as schja01. Premium,MVM join:2000-04-27 Morton Grove, IL
It wouldn't but regulated utilities have more "incentive" to get things working again in a timely fashion with the known penalties. As an aside if the cable industry was regulated they would need to justify rate changes and have them approved by the regulators. Something that certainly isn't done today. Oh I forgot, the industry promised to "regulate itself". Fine job they've done too. NOT!
Just popping in to confirm Southern NV is not good, though I did get here. It's basically hit or miss. I can't get email or Twitter unless I use my phone on 3G, but I can get here and to CNN (someplace not cached with a time-stamp to use as a test).
Apparently they are "working on" an automated message to let you know when you call, instead of going through Automated Hell, wherein you press a lot of buttons only to be disconnected unceremoniously after 15 minutes of that crap.
I called 8 times and had to threaten to disconnect service to get a human.
Very bad service; shouldn't they have a procedure in place to put up a voice notice for this?
Seeing progress here in North Carolina... one customer that was down just came back online about 15 minutes ago, and hasn't gone down again since then.
For most of the morning, traceroutes to the impacted CenturyLink customers appeared to be timing out after the first hop within CenturyLink's network. Every once in a while, it would be possible to get through for a few minutes.
By the way, this is for a business connection on a T1 in an area where CenturyLink operates as a CLEC rather than the ILEC.
Our ISP feeds us a CL DSL line and it's been up and down since yesterday around noon. Runs fine for a half hour, goes down for 2, comes back for 20 minutes, goes down for an hour and a half. Right now it's running but reminiscent of flaky dialup.
"CenturyLink technicians have resolved a software issue&quo
FierceTelecom - "CenturyLink suffers Internet outage in 21 states"
This issue appeared to start at 4AM 5/7/2013 and lasted until just a few moments ago, at least in the Tallahassee/North Florida region. The outage appears to have taken out a good bit of their national network, not just the local region.
CenturyLink's Nationwide Outage is perceived to be as a result of and as reported by CenturyLink: "Outage Description: CenturyLink technicians have resolved a software issue in the listed market and all customers should now be back in service."
quote:We had an issue with our core routers, which created problems for customers using some of our services, a spokeswoman said, noting that most CenturyLink broadband customers were back online by 1 p.m. ET/Noon CT.
CenturyLink didnt elaborate on the technical glitch, but said it continues to investigate the issue.
While I haven't had a problem keeping my DSL router connected to CenturyLink, performance has been HORRID for the past 3 days. On my 20 meg down/896K up circuit I am topping out at 300Kbps much of the time. Service has returned to near 20meg speeds a few times, but has not stayed.
The poor little farm telco that tried to be a big city bundler couldn't make sense of all the whiz bang interwebs and dissuls and whatchamacallums. He headed back to Sleepy Gulch sayin' "Well, them darn city folk just want so much reliability out of their services. I like it out here where things are simple again."