Charter: 93% Completed With DOC 3.0 Upgrades
95% of Users Now at 15 Mbps or Higher
Charter this week unveiled their fourth quarter earnings
, which show the company took a fourth-quarter loss of $67 million, down from $70 million one year earlier. The company lost 45,500 basic video subscribers during the fourth quarter, but managed to add 67,700 residential Internet customers. Charter's new president and CEO Tom Rutledge spoke publicly for the first time since leaving Cablevision, noting in a conference call that the company has deployed faster DOCSIS 3.0 upgrades to 93% of the company's footprint. After a recent round of speed boosts, Charter says that 95% of their customers are now on speeds 15 Mbps or higher.
With the relatively inexpensive cost of DOCSIS 3.0 versus DSL to FTTN/FTTH upgrades, it's not too hard to begin seeing how more rural telcos are struggling to compete with cable
. Rutledge spoke briefly on the call about how Charter differed from Cablevision:
Well, as I just said Charter isnt Cablevision and its a different time and place for me with the issues in front of Charter. But inherently the physical asset the cable system that passes 12 million homes at Charter is a highly capable network. And we can design products on that network that are superior to our competitors and I think we can drive into the marketplace. It is true that its less clustered which requires different kinds of marketing strategies and tactics, but I think those tactics are available to us.
Things like the networked DVR (RS-DVR) which Rutdledge focused on at Cablevision will have to wait, according to the new CEO, who says things like deploying the TiVo Premiere DVR are taking priority for the company.
How do they lose money? Post backruptcy their debt is similar to others in the industry, their pricing and take rates are similar and they still lose quarter after quarter.
Are they just really bad at business or what?
Re: How do they lose money? I haven't had them for TV since 1999(I have Directv) so I can't speak to that side, but I do have them for internet(since the early 2000's) and phone(for about 2 yrs now) and could not be happier, especially on the internet side.
I have the 100/5 plan now(for about a month since they game me a great 1 yr deal on it. I had the 30/3 package prior to that). My speeds are great and consistent and I have very little down time.
They have been solid in my area.
As an FYI, my other choice is Uverse and their speeds aren't(and probably won't ever be) anywhere near Charter's.
| || |said by tshirt:They lose money mostly by being total morons in some areas. Luckily for me, in my area, they definitely have their act together.
Post backruptcy their debt is similar to others in the industry, their pricing and take rates are similar and they still lose quarter after quarter.
Are they just really bad at business or what?
What is post backruptcy, anyway! Did they hurt their backs some where a long the line?
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Re: If you live in the East Saint louis, IL & surrounding area charter does have a bad rep in some neighborhoods, but they are making great strides.
Id take charter any day of the week over uverse...
I often ask people on the metrolink what they use for internet and its a mixed bag. The people that have charter love it ..and the people that have uverse cite the same bad things about charter almost verbatim.
IMHO ..what charter needs to do is offer former disgruntled customers 1 month free service to run side by side with uverse... when charter works its 30miles ahead of uverse ...when it doesn't ..dialup is better.
Mental Hospital Whenever I see this company Charter I think about the mental institution. lol
Re: docsis 3 Is 15Mbps the problem or the 100GB/month cap? In my opinion, it isn't speed that's causing consumers to keep the TV cord, it's the cap.
Re: docsis 3
said by rradina:My knowledge is of Comcast not having a cap for the higher speed tiers (50 - 100+ megabits).. Charter actually has a cap?!?
Is 15Mbps the problem or the 100GB/month cap? In my opinion, it isn't speed that's causing consumers to keep the TV cord, it's the cap.
Soft cap or hard cap, that's a bad business move.. especially if the nearest telco has some balls and actually deploys a competitive network.. doesn't Charter overlap with CentruryTel and, at&t and some minority carriers who aren't thinking outside the DSL box?
Re: docsis 3 I understand Charter in my area (the HQ is here) has a 100GB "soft" cap. Regarding competition, there's AT&T U-Verse but that's really it. (Clear is here too and some other WISPS but no consumer-grade fiber competition). AT&T has done very little investment in terms of closing holes in its footprint. It's still very hit or miss regarding addresses qualifying for U-Verse. Effectively, Charter doesn't have that much competition.
Surprisingly Charter keeps raising speeds for generally the same price and offers decent deals if you bundle and commit to a 1 or 2 year contract.
A couple years ago I bought an AppleTV and I use it as well as Charter's VOD pay-per-view to watch new-release movies at home. However, I have to watch quantity through the AppleTV It doesn't take long to get to 100GB (at least as reported by my DD-WRT-equipped router's usage meter).
I have the 15/3 plan and within a minute, HD movie content on the AppleTV is ready to watch. It's still downloading but it's buffered enough to stay ahead.