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Charter Bumps 30 Mbps Tier to 60 Mbps
by Karl Bode 09:04AM Tuesday Dec 24 2013 Tipped by KoRnGtL15 See Profile
As new Charter management attempted to right the ship last year, the company started offering just two usage tiers: 30 Mbps or 100 Mbps. Now according to user chatter in our forums, Charter appears to be bumping their 30 Mbps tier to 60 Mbps (technically from 30 Mbps down, 4 Mbps up to 60 Mbps down, 4 Mbps up). Users say the deployment doesn't appear to be available in all Charter areas yet, and users in upgraded areas may have to reboot their modem before they're able to see the faster speeds. Charter has yet to officially announce the changes, though I've reached out for confirmation and more details.

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SlowFITL

join:2012-02-01
Mobile, AL

Nice!

Makes me wish I had cable available in my neighborhood, but I'm stuck with AT&T DSL. Meanwhile the local cable company (Mediacom) hasn't been building anything out for the last 5 or 6 years and left the entire area under served.

Jammy
Premium
join:2000-11-03
Pittsburg, CA
kudos:1

Re: Nice!

That ain't so bad! I have Comcast and mine works just fine. I live in Bay Point, CA (it was part of Pittsburg, CA). We were also upped from 30 Mbps to 60 Mbps a couple of months ago. I wish I could tell the speed was doubled, lol.

Jammy

buzz_4_20

join:2003-09-20
Limestone, ME

That's not to shabby.

I mean, you're getting a nice upgrade on the download side.

cork1958
Cork
Premium
join:2000-02-26

Re: That's not to shabby.

Nice upgrade now, but as has been discussed EXTENSIVELY in the Charter forum, how much is that "free" upgrade going to cost us down the road? In fact, it's been discussed so extensively, that topic got locked!

We ALL know nothing in life is free and we all know Charter isn't going to do anything for free!

They're already ripping us off by only giving us 2 tiers to choose, of which, even the lowest is more than I, and several others in their forum, REALLY need or want to have to be able to afford!
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DaSneaky1D
what's up
Premium,MVM
join:2001-03-29
The Lou
Reviews:
·Charter

1 edit

Re: That's not to shabby.

The reason those other discussions were shut down were due to the circular logic that was being used... People complain about the high price for speeds that they say they don't need. Others suggest going to a difference service which may be cheaper. Then, the original complainers argue that the other services are not nearly cheap enough to justify the much slower speeds offered as compared to what Charter offers.

The logic is so foolishly flawed, it amazes me. While Internet access is greatly valued and utilized in many homes everyday, it's not hardly the monopoly/duopoly/triopoly/ect... that people make it seem... because it's not a requirement for a standard level of living (unlike water and electricity). You can always walk away from it and continue to $%&* with the lights on, and flush it away from the house.

The complaints about what the new CEO is doing (or not doing) based upon "your wishes" are completely irrelevant if you're not willing to do what moves CEO's to action... vote with your wallet. Charter's leadership couldn't care less about how you feel as long as you continue to give them your money. Rant, moan, yell from high heaven if you must. But, until you put your money where your mouth is, they're deaf to it all.

lineofsight

join:2003-01-03
East Saint Louis, IL

Re: That's not to shabby.

Congrats on getting the whole thing right, including the use of "couldn't care less".
Yes, they complain, but, bottom line, they pay the bill.
And Charter is about the bottom line these days.

cork1958
Cork
Premium
join:2000-02-26

2 edits

Re: That's not to shabby.

"couldn't care less"

Man!

Haven't you seen that one commercial with that stupid dude they use in them that says EVERY business HATES to lose a customer? I believe it's the commercial where he compares Charter to Uverse?

Anyone that knows anything about Charter, KNOWS they REALLY "could care less" if they do!

No,
Internet IS NOT a life or death thing for me, but unlike most of you people that are always saying go some where else or vote with your wallet crap, I don't set in front of my computer, or tv, all day long, like you people obviously do, so in simple terms you may be able to understand, I do not need or really want speed increases, especially when I know it's going to indirectly lead to price increases, whether you or Charter want to admit that!
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Poetique

join:2007-08-05
Birmingham, AL
Agreed. Voting with your wallet is important.

Hence why as soon as the rate goes up, again, on my internet services, I'm dropping my TV services. At least that way when they increase the rate over the next 5-10 years at worst I'll break even.
sonicmerlin

join:2009-05-24
Cleveland, OH
kudos:1
It's not a duopoly because it's not a requirement to maintain living sustenance? What...?

David
I start new work on
Premium,VIP
join:2002-05-30
Granite City, IL
kudos:101
I wish for xmas more people would see this point of view.

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4
you'll know in 6 weeks how much this'll cost you
--
Despises any post with strings.

cork1958
Cork
Premium
join:2000-02-26

Re: That's not to shabby.

Nah!

My increase usually occurs in March! That's about how "dependable" Charter is! I KNOW when the rate increase is coming!
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DrDrew
That others may surf
Premium
join:2009-01-28
SoCal
kudos:16

Re: That's not to shabby.

said by cork1958:

My increase usually occurs in March! That's about how "dependable" Charter is! I KNOW when the rate increase is coming!

So you're saying the price increase really isn't dependent on the speed increase... or do you get a speed increase every year? Is Charter so "dependable" that you'd get a price increase no matter what they did with the services?
--
Start with what you can do, solutions will follow...

Anon E Muss

@myvzw.com
Let's dispel this myth. Charter's 30 Meg tier was perviously 18 then 16 then 12 and finally 10 when it was introduced 7 years ago. 7 years ago it was $55 a month. Current pricing is $55 a month.
15444104
Premium
join:2012-06-11
I was the creator of the post concerning the cost of the free upgrade in speed and the thread wasn't locked do to "circular logic" it was locked because it made Charter look bad.

Packeteers
Premium
join:2005-06-18
Forest Hills, NY
kudos:1

hopefully other ISP's will copy this

TWC is ridiculous on it's number of speed tiers.

IMHO it should be something like: 5/1, 20/2, 50/5

meskinct
Mad Scientist at Work
Premium
join:2002-01-07
Southbury, CT
Reviews:
·Charter

Upload Needed

Where's the upload bump? I'm happy for the news of any increase in speed but my main issue with Charter is their paltry upload speeds. Let's get the upstream channel bonding going next. Tom and crew are slowly turning this once turd around but progress is painfully slow. They are the Sprint of MSOs in terms of how fast their upgrades take to complete.
--
Rich. My Website

morbo
Complete Your Transaction

join:2002-01-22
00000

Re: Upload Needed

Agreed. When Uverse upload speeds are higher than your own offering, it's past time to increase upload speeds. From 4 to 5, would at least match Uverse.
tmc8080

join:2004-04-24
Brooklyn, NY
Reviews:
·ooma
·Optimum Online
·Verizon FiOS

pay more, get less value

this is all part of the pay more get less value idea.
these bumps in prices will be matched up with comparable bumps in minimum pricing.
if you see this in a northeast cableco such as Cablevision (15/5 for $60 stand-alone) which is supposed to have a competitive marketplace in the northeast... you can imagine what will happen in places where you have Comcast, At&T, CenturyTel, Frontier & Fairpoint, as monopoly/duopoly providers.

n2jtx

join:2001-01-13
Glen Head, NY

Re: pay more, get less value

said by tmc8080:

this is all part of the pay more get less value idea.
these bumps in prices will be matched up with comparable bumps in minimum pricing.
if you see this in a northeast cableco such as Cablevision (15/5 for $60 stand-alone) which is supposed to have a competitive marketplace in the northeast... you can imagine what will happen in places where you have Comcast, At&T, CenturyTel, Frontier & Fairpoint, as monopoly/duopoly providers.

Yes I got the notification last week. $60 for 15/5. Until the 31st, that same $60 would have gotten you Boost. I was hoping they would offer some kind of speed bump for the price increase but I doubt it. They no longer consider FiOS a real threat as it has only a fraction of Cablevision's territory so it looks like the sky is the limit. My guess is we will be seeing $5 increases each year until it is close to $79.99. I just dropped broadcast basic service so my bill will be going down in January despite their increase.
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lineofsight

join:2003-01-03
East Saint Louis, IL

Re: pay more, get less value

Please provide proof of $60 15/5 with charter

msmisfit

join:2004-09-13
Lawrenceville, GA
kudos:2

Re: pay more, get less value

I believe they were talking about Cablevision.... not Charter.

n2jtx

join:2001-01-13
Glen Head, NY

Re: pay more, get less value

said by msmisfit:

I believe they were talking about Cablevision.... not Charter.

Correct. The poster I was replying to was writing about Cablevision.
--
I support the right to keep and arm bears.

lineofsight

join:2003-01-03
East Saint Louis, IL
I guess cork1958 should be glad he doesn't have Cablevision.

cork1958
Cork
Premium
join:2000-02-26

3 edits

Re: pay more, get less value

said by lineofsight:

I guess cork1958 should be glad he doesn't have Cablevision.

FWIW,
I'm glad I have Charter as I have stated so many times even you know that I've NEVER had an issue with my internet or television!

My issue is with the total ignorance of how the company is being ran and how it's heading!

Also, FWIW,
I would GLADLY vote with my wallet and drop Charter like a hot potatoe and go with Frontier DSL if I DIDN'T have to have their landline. No such thing as dry loop DSL anymore. At least not here!
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meowmeow

join:2003-07-26
Helena, MT
That's what 15/2 costs here in Montana.

Simba7
I Void Warranties

join:2003-03-24
Billings, MT

Re: pay more, get less value

Yep. We pay the extra $15 for SpeedBoost (30/5).

TSWYO
Premium
join:2003-05-03
Cheyenne, WY
That is actually what they charge in the new Charter footprint from Cablevision/Bresnan. Its 15/2. If you ask about promos on their web site, they won't honor those saying they aren't available in our area. I have asked about getting a static IP, 30x5 with static IPs costs $100 here.
political_i

join:2013-11-12

What About Optimum West?

I noticed the microsite no longer has Optimum Online Boost anymore advertised anywhere so I am not sure if Charter will upgrade Optimum West or not? We still are stuck with the Bresnan billing system which is quite ridiculous.
TBBroadband

join:2012-10-26
Fremont, OH

Re: What About Optimum West?

By the looks of it when you search Optimum West that the deal isn't fully complete. CV still shows they have stores in that area and other services listed for the West area.

Red Hazard
Premium
join:2012-07-21
O Fallon, IL

Downgrade from 100 Mbps

I wonder how many people, like myself, will now downgrade their 100 Mbps ($105/Month) to the 60 Mbps to save a few bucks(?)
KoRnGtL15
Premium
join:2007-01-04
Grants Pass, OR
kudos:1

Including me....

I will be dropping Ultra as well for the new tier. This could be their plan to get people off of Ultra service.

MooJohn

join:2005-12-18
Milledgeville, GA
kudos:1

Business customer here

I'm on the 50/5 plan -- speedtest.net shows 72 down / 5 up. I'll take it!
--
John M - Cranky network guy

rymccollom

@charter.com

Charter faster then advertised

I always get 40-50 on the 30 plan. So to see that I'll be getting 60 is not to hard to imagine.

••••

don rico

@charter.com

the other thing to consider

Consider that charter may want to offer a price tier lower than $50. I would keep paying the $50 for double the speed, and if they offer a tier around $30 , I would help my parents switch away from ungodly slow and expensive ATT.

•••••••

Abiosis

join:2003-09-25
Los Angeles

......Caps

What's the point while Charter set a 250GB data Caps per month on top of that thing in the first place...

probably run out of bandwidth just a week or two... no offense JMHO ~

chaud
Serious Business

join:2004-07-09
Anderson, SC

Re: ......Caps

I don't think anyone has ever mentioned the caps being enforced.

cork1958
Cork
Premium
join:2000-02-26

Re: ......Caps

said by chaud:

I don't think anyone has ever mentioned the caps being enforced.

As far as I know, NO ONE has ever been throttled or anything due to caps, that I've heard of, and people are doing multiple terabytes of data!
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