EdrickI aspire to tell the story of a lifetime Premium Member join:2004-09-11 San Diego, CA |
Edrick
Premium Member
2010-Dec-1 5:35 pm
AhhhThat a' boy Charter. Why change the status quo or do something good for the customers. Instead continue to stuff your executives pockets and loose more customers.
That's like having a giant storage tank of water and it springs a leak. Well how do we fix it we must keep it full of water?! Just keep pouring more water into it and not fix the underlying cause!
We keep loosing customers so lets increase the price! | |
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| IcarusCHAOS RULES Mod join:2000-11-08 Off Center |
Re: AhhhAfter getting my...*Sorry valued customer,we cant fix your 6 week old connection problem and if you call again it will cost you $35 letter* yesterday,Ive about had it with Charter after a long and great relationship with them. They have no loyalty to their customers anymore and is now just about the $$$ apparently. Edit to add: The "letter" referenced above was received via the Charter Direct forum and dated 2 weeks ago but no hard copy in the snail mail. Skimping on postage maybe? | |
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Re: Ahhhif the letter isn't a hard copy they can't legally bill you for something. Electronic form via a public message board isn't acceptable - even if using the Direct forum. | |
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to Edrick
I take umbrage at your imputation that Charter's customers are loose. Butt, we minus whale hit the breaks and start over irregardless and for all intensive porpoises. | |
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Cableismoney
Anon
2010-Dec-1 5:40 pm
Cable business as usualSeems to me the cable companies are the new telcos with their business behavior and attitude toward customers. Companies like Comcast are the new MaBell. | |
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| BHNtechXpertThe One & Only Premium Member join:2006-02-16 Saint Petersburg, FL |
Re: Cable business as usualsaid by Cableismoney :Seems to me the cable companies are the new telcos with their business behavior and attitude toward customers. Companies like Comcast are the new MaBell. Not all cable co's are behaving like this...blv it or not there are plenty of very good and affordable MSO's. | |
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jeffro join:2007-04-20 Cordova, TN
1 recommendation |
jeffro
Member
2010-Dec-1 5:52 pm
Low doesn't quite cover it.That's right. Trying to save some money lowly consumer? Gonna drop down to the lowest tier? Not without giving us $4 more. Way to go Charter. You've been and still are one of the absolute worst cable companies in this country. It's amazing and appalling how you charge what you charge for how little you provide compared to other cable companies for the same price. If I had a choice I would have had you out of my house and life forever years ago. How you are still in business is beyond me. | |
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| IowaMan Premium Member join:2008-08-21 Grinnell, IA |
IowaMan
Premium Member
2010-Dec-1 9:01 pm
Re: Low doesn't quite cover it.Umm Mediacom? I'd love the "Basic" for $16 vs the $27.95 I pay now I'd love 8 Mb Internet for $29.95 instead of the 3Mb I pay now as well.
It could be worse for you | |
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Re: Low doesn't quite cover it.How many channel do you get with your $27 basic package.
Because the mini basic package they talk about here in some parts of the US is only 5 local channels to about 12 or 15 channels in the bigger city's. Some markets like mine, we get the same channel from two markets but the same shows are on the two channels just different ads. I get 5 local channels plus 3 more of the same channels from a second market. So 8 locals but CBS, NBC and ABC have two channel each. | |
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| | | IowaMan Premium Member join:2008-08-21 Grinnell, IA |
IowaMan
Premium Member
2010-Dec-2 10:23 am
Re: Low doesn't quite cover it.I receive ABCx2 WGN NBCx2 TBS (Analog) CBSx1 CMT (Analog) FOXx1 + Shopping Channels PAX1 and digital sub-channels like MyNetwork TV etc CWx1 C-SPANx3 TBN Insprionational Network | |
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Re: Low doesn't quite cover it.Well then i agree, Your both getting screwed, but that goes double for your area. | |
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| uther join:2001-12-04 Saint Louis, MO |
to jeffro
said by jeffro: How you are still in business is beyond me. I worked at Charter for 7 months back in 2006. If I was given a dime for every time I heard that phrase, I'd retire young and wealthy. Uther | |
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RainX join:2009-12-07 Rochester, MN 1 edit |
RainX
Member
2010-Dec-1 6:25 pm
This is whyThis is why I completely cut ties with Charter back in September '08 and haven't looked back since. 6MB DSL through AT&T and OTA broadcasts might not be perfect, but it's a hell of a lot better than dealing with Charter's frequent outages and biannual rate hikes. | |
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Jerm join:2000-04-10 Richland, WA |
Jerm
Member
2010-Dec-1 7:00 pm
BEST KARL quote evar!Cable's borderline disdain for cash-strapped customers couldn't be any more clear, and it will be a historical cornerstone when the story of the inevitable (but glacial) Internet video (r)evolution is told.
QFT. | |
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| cork1958Cork Premium Member join:2000-02-26 |
cork1958
Premium Member
2010-Dec-1 9:36 pm
Re: BEST KARL quote evar!My wife, who usually doesn't complain about much at all, just said a couple days ago about how fed up she is getting with Charter, and I'm the one that pays that bill!!
They took her Hallmark channel and tv guide channel off the expanded tier and moved it to the digital tier. I just posted a question asking what happened to those channels a few days ago in the Charter forum even.
Just may have to check into Dish Network or something real soon. | |
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No longer pay to watch TVBecause I refused to be a sucker to this anymore I cut the cord about 3 years ago. Crummy service, Indian customer service, crap programming and constant price hikes.
Doing very well with Netflix DVDs, free to air satellite and HDTV. As long as people refused to do without anything the situation will never change and these providers will keep ramming it to the customers with out a kiss. | |
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nottrue
Anon
2010-Dec-1 7:53 pm
Re: No longer pay to watch TVAs useual carl does not have all the facts the area that is getting the increase is only one are not charter wide | |
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Re: No longer pay to watch TVsaid by nottrue :As useual carl does not have all the facts the area that is getting the increase is only one are not charter wide Give it time and it will be Charter wide. | |
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| | 88615298 (banned) join:2004-07-28 West Tenness |
to nottrue
said by nottrue :As useual carl does not have all the facts the area that is getting the increase is only one are not charter wide Well of course not becuase in my area they increased the price of mini-basic to $30 several months ago. | |
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to rid0617
Re: No longer pay to watch TVI cut the cord about 5 years ago, there is to many online video options these days. I could never pay for tv ever again. | |
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wdoa join:2001-10-16 Spencer, MA |
wdoa
Member
2010-Dec-1 7:57 pm
minibasic may still be regulated... just read this » www.fcc.gov/cgb/consumer ··· tes.html Tomorrow I'll be calling my LFA which is Boston (according to my bill) and see what I can find out. Wouldn't surprise me in the least if Charter "Forgot" about getting the appropriate clearances for the rate hike on minibasic service. I'll report back tomorrow. | |
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Re: minibasic may still be regulatedyou must have missed- this isn't system wide. | |
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| morboComplete Your Transaction join:2002-01-22 00000 |
to wdoa
Please do. | |
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Coming to a head...Do we let free-market enterprise work itself out or step in with consumer-minded regulation? If only it were a simple either or. This will likely come to an ugly head just as unsustainable housing prices did. Will consumers, in increasing numbers, just opt out altogether or get shut off for non-payment of service bills spun out of control? Either way spells a decline in the value of telcos' customer bases. Verizon is weak. They had a real opportunity here to snag all the disgruntled customers away from the land line providers but not at $80 for 10 GB. Perhaps they are pulling a Sony PS3 for $600 to start approach. Though I see that as fatal tactic for a service provider (vs. a goods manufacturer). Well it's AT&T's move next. They have been conspicuously absent from the tech headlines lately. | |
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| 88615298 (banned) join:2004-07-28 West Tenness |
88615298 (banned)
Member
2010-Dec-2 7:25 am
Re: Coming to a head...said by puffgussy36:Do we let free-market enterprise work itself out or step in with consumer-minded regulation? There is no free market. Do I have a choice of cable companies? can I choose to go with Comcast or Cox or Time Warner if I don't like Charter? Nope. Thus a free market doesn't exist. | |
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Re: Coming to a head...Then I guess consumer-minded regulation it is. Oh wait, the FCC chairman is a complete wuss and in the pocket of the telcos. Looks like we are all SOL. | |
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tlylework
Anon
2010-Dec-1 10:42 pm
Re: This happens when broadcasts demand fee increasesYou ever get the feeling that the Cable Co's and Teley Co's have people on their payroll in this forum??
The cable companies and teley companies will continue to buy the content providers, then who will they have to blame?? Its not long for me before I dump the whole thing, of course I think when that happens they will start upping the broadband charges, of course by then will probably be paying by the Kilobyte... Then its back to campfires and marshmellows for me. | |
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to DocDrew
said by DocDrew:When you have a basic tier and the channels in them demand fee increases, they tend to get passed on. Didn't they just add an extra fee in the fees section of your bills for that a few weeks ago. Now this is a new increase it can't be for the same reason. | |
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| | DocDrewHow can I help? Premium Member join:2009-01-28 SoCal |
DocDrew
Premium Member
2010-Dec-2 1:16 am
Re: This happens when broadcasts demand fee increasesWho said this particular franchise got both?
There's details missing from the story... but that's SOP for Karl. He posts just enough slanted info to rile up the masses. | |
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| 88615298 (banned) join:2004-07-28 West Tenness |
to DocDrew
Yeah except last month they said a $1 "broadcast fee" was being added to the bills. So this price increase has nothing to do with that. | |
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jagged join:2003-07-01 Boynton Beach, FL |
jagged
Member
2010-Dec-1 10:46 pm
$16 for basic is cheapin South Florida basic cable is $21 as of this year and it will probably go up more around February or march | |
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Don't worry, Be happy...They're not worried about losing customers because plans are in the works to relieve broadcasters of their over-the-air bandwidth.
Very soon the only television available will be subscription based. | |
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AC21365 join:2001-03-24 Colorado Springs, CO |
Suddenlink's DOCSIS3 aint -that- badAh, been off the cable since late 2008... Streaming services do what I need them to, torrents and OTA do the rest. | |
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Racket
Anon
2010-Dec-2 5:30 pm
OTA transmission is the futureI believe that the long term future of OTA TV is better now than it was 10 years ago. Whatever the reason, cable tv is experiencing its first quarter over quarter contraction in history. The only way to offset this is to either raise rates or reduce expense. Raising rates will continue to erode the customer base so eventually they will begin to cut expense. This will be done by reducing the number of channels offered at the lower tiers. When these channels get less money they will collapse and the few shows that have any following will be moved to a surviving network. Reducing the number of channels will increase the amount that can be charged for advertising per channel, the OTA networks win. There is also the issue of live events like sports or the oscars. | |
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j33p33
Member
2010-Dec-3 12:58 am
Re: OTA transmission is the futureWell well well, i seen all your dispointment with Cable providers, what if you guys from the same city, or even further, that have high speed internet connection connect their Cable tv to their PCs and broadcast TV channels with such programs as VLC player and TVants? there is already lots of channels available on such programs if you do a simple search for these two on google for example, you will realize that it is easier than you may think, with a 30$ generic tv pci grabbing card, you would be able to share your own channels trough internet with your friends, and get theirs if they do the same, imagine everyone doing this, but in a encrypted manner, how would the cable companies react to that and how, tell me how they would figure out stopping that trend... seriously, guys, do some research, it is worth it...
j33p33 | |
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