Charter Trying Hard to Shore Up 'Inferior' TV Services
Glen Head, NY
Re: Cable channels are a mess
said by slckusr:On Cablevision boxes, the HD channels are in the 700 range such that New York's CBS outlet on channel 2 is at the 2 position on the cable box for SD and 702 in HD. However, if your box is connected to an HD TV, it detects that and remaps channel "2" to "702". Therefore, if you tune to channel "2" you are actually tuned to "702" and get the HD content. They do this with all that stations have have both SD and HD feeds. So you can pick with the SD channel number or HD channel number and get the HD programming. In fact, I am not even sure how one would get the SD content if they really wanted it.
HD channels should be the default channel on HD boxes. Instead of having to find the HD channel. most annoying thing about their channel lineup. Also get green bar at the top of a couple channels, this effect is on tv at other peoples households ive visited.
I support the right to keep and arm bears.
| |DHRacerTech Monkey
Lake Arrowhead, CA
Charter is shockingly bad... I was a Directv user before I moved into a very forested area, and couldn't get Dtv through all the damn trees. So I canceled and went to Charter for TV.
At the time I had HD with DTV (and my parents had DTV elsewhere as well) so I was used to a good picture quality everywhere and a decent guide and sat box setup.
When I switched to Charter, I thought I'd traveled back in time to the early 80's. I had not seen a color palette and a design in a cable box that looked like they had skinned Nintendo's original console. It was so bad...
And then it got worse. I got to experience Charter's completely underwhelming and sub-par picture quality (blocking, tearing, audio drop outs, etc) in HD. Furthermore, their boxes heated up like furnaces and then would spontaneously reboot. I tried about 4 different types of cable boxes (Moto's Moxi, SA's boxes, etc) and they all sucked.
I was told my node was overloaded. I wound up moving (not because of the service), and had Charter in a completely different neighborhood. I knew I was on a different node (I asked the installer as I knew my old node number) and yet the PQ still sucked.
At this point, I had moved to an area I could get Dtv again, so I switched back and haven't left DTV since.
Charter called me up one time trying to get me to take their TV service back (I've always had their phone and HSI since I originally signed up for Charter TV), and I told them there was no way I was leaving DTV even if Charter offered their TV service for free. I told them I couldn't understand how a cable company could so completely screw up providing their original service (Cable TV) and yet excel at HSI and Phone (at least in this area) which are two relatively new tech offerings from a Cable company that used to just offer TV.
Anyway, I don't expect Charter to improve their TV any time soon. Unless all of Dtv's birds spontaneously combust, I doubt I will ever have to find out.
"No one will believe you solved this problem in one day! We've been working on it for months. Now, go act busy for a few weeks and I'll let you know when it's time to tell them." (R&D Supervisor, Minnesota Mining & Manufacturing /3M Corp.)