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 |  | | Re: What a bummer. Clear is doing 100mbps backhaul in newer markets, including SF. In early markets, they were doing less than 30Mbps backhaul. Early markets might be seeing the issue. Clear needs to upgrade the backhaul in the older markets. | |
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 |  |  davoice join:2000-08-12 Saxapahaw, NC | Re: What a bummer. Yeah, this sounds less like a throttling issue and more like a loading issue. The customer can test that by taking their Clear modem to somewhere else in coverage that's at least 5-6 miles away.
}Davoice | |
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 |  |  Reviews:
·Clear Wireless
·AT&T Midwest
| What?!? Clearwire has been using microwave backhaul capable of up to 4Gbps Now I know they're aren't getting a full 4Gbps out of it, but if they had to throttle that down to 30megs then they need to get some boys up on the towers and realign the dishes. | |
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 |  |  |  | | Re: What a bummer. said by LineNoise:What?!? Clearwire has been using microwave backhaul capable of up to 4 Gbps Now I know they're aren't getting a full 4Gbps out of it, but if they had to throttle that down to 30megs then they need to get some boys up on the towers and realign the dishes. Got a source on that? According to sources linked in here, Clear is doing 30-100Mbps where needed and is saying they'll need 500 in the near future.
»Clearwire adding backhaul | |
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 |  |  |  |  |  | | Re: What a bummer. Good stuff. The way I'm reading it though between all the sources is that Dragonwave _can_ provide up to 1.6Gbps but Clear is using mostly 100Mbps and has the option to go to 1.6Gb when needed. Clear is now talking 500Mbps - that they'd eventually deploy, not the top limit available to them.
Or do you see something buried in those sources that says they are actually procuring 1.6Gbps from Dragonwave? | |
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 DataDorkPremium join:2008-01-13 Los Angeles, CA | Expected.. .. And truly unlimited can mean so many things.
For clearwire to customers, it prob means, unlimited use.. not unlimited max cap at all times.
so if its 256k unlimited and anything in between 15mbit to 128k lol... | |
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 |  fiberguyMy views are my own.Premium join:2005-05-20 kudos:3 | Re: Expected.. Unlimited Use Plans.If you subscribe to a service plan that does not impose limits on the amount of data you may download or upload during a month, you should be aware that such "unlimited" plans are nevertheless subject to the provisions of this AUP. What this means is that all of the provisions described in this AUP, including those that describe how Clearwire may perform reasonable network management such as reducing the data rate of bandwidth intensive users during periods of congestion, will apply to your use of the Service. The term "unlimited" means that we will not place a limit on how much data you upload or download during a month or other particular period, however, it does not mean that we will not take steps to reduce your data rate during periods of congestion or take other actions described in this AUP when your usage is negatively impacting other subscribers to our Service.
In the case of Clear, "unlimited" has a meaning and it's clearly defined in the AUP and pointed out in the TOS.
By the way, my car can use "unlimited" fuel... so long as I keep putting fuel in.. the word unlimited has to be defined, and in this case it is.  | |
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 |  |  | | Re: Expected.. So I guess this statement under FAQ's means nothing?
Is data usage really unlimited? Are there any additional charges?
Usage is unlimited believe it. You can upload, download, and surf as much as you want for one low price with any of the CLEAR Internet plans. We dont slow down your connection the way some Internet providers do if we think you are using too much bandwidth. CLEAR Internet is just fast no matter how much you use your Internet with no additional usage charges. -- Garrett B. Waltrip, N7QWT DN41ag, TRA #721 L2, garrett@thewaltrips.net, »www.thewaltrips.net, "Real Rockets have tankage!" | |
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 |  |  |  fiberguyMy views are my own.Premium join:2005-05-20 kudos:3 | Re: Expected.. Based on what you said, in your post, with out me looking at the actual FAQ page, it does mean something, however, you're taking it wrong and applying what they're saying incorrectly.
I the FAQ, they are not setting any limits per month on every individual based on a collective overall monthly use.. ie: "if we think YOU are using too much".. this is VERY easily read as "we aren't going to slow you down once you hit a set cap at which we determine YOU have used too much and are now going to slow your connection.
What they ARE doing, however, is network management based on given locations AND how much you are using, have used, etc.. and is only temporary during the congestion.. and in case of congestion, multiple users may be slowed down..
I see a distinctive difference between the two...
But as far as "what other providers do" is pre-determine that once you hit a certain amount of data transfer, your speeds will be lowered for the rest of the month AND they don't charge overages... the key issue is "additional charges" which refers to a "cap"... Clear isn't capping anyone at a certain point each much by a pre-defined "too much" data.. | |
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 |  |  |  |  tapeloopNot bad at all, really.Premium join:2004-06-27 Airstrip One kudos:1 | Re: Expected.. So by not defining the cap explicitly, they can throttle your connection whenever they feel like it? | |
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 | | Still seeing >10Mbps I'm still getting >10Mbps most of the time on my fixed clear modem. And just in last couple days, I've seen 10Mbps on my EVO for first time, which usually got 6-8Mbps.
One problem though is that most speedtest apps don't work very well with Clear for some reason. See this...
»Best way to test network performance
In newer markets, Clear has a lot more backhaul, like 100Mbps. Early markets have a lot less so might be seeing oversubscription until upgraded. | |
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 |  |  iansltx join:2007-02-19 Golden, CO kudos:2 Reviews:
·Verizon Online DSL
·Comcast
| Re: Still seeing >10Mbps Ugh, do I (or someone else) have to re=explain this again?
NO ONE pegs their connection 24x7. Traffic tends to be bursty and even online video and such do not generally max out a user's connection for extended periods of time.
As a result, you might be able to get a contention ratio of 10:1 or more and still get decent speeds. If you were dealing with mobile-only, the contention ratio would be higher, maybe 15:1 or 20:1 even with Evos running around the network.
I see you use Suddenlink. They have at most 152 Mbps of capacity on a given node (4x38). That means that only seven and change folks can have 20 mbps service before things grind to a half...oh wait... | |
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 |  |  |  | | Re: Still seeing >10Mbps What's the typical backhaul of mid-range cable/dsl providers? | |
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 |  |  |  |  iansltx join:2007-02-19 Golden, CO kudos:2 Reviews:
·Verizon Online DSL
·Comcast
| Re: Still seeing >10Mbps At this point cablecos' backhaul capacity is greater than their last-mile capacity. So, more than 38 Mbps per node (non-D3) or more than 150 Mbps (for D3).
On the DSL side, it depends on what you're calling mid-sized, but I would estimate that between 45 and 100 Mbps of capacity per 48 ports would be about right, in a more dense setting. In rural cases that number may be a lot less. | |
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 |  |  |  |  |  | | Re: Still seeing >10Mbps There was an article a while back saying in Clear's newer markets (2010) they are using 30-100Mbps backhaul where needed and is apparently much less than that in early/older Clear markets. They are looking to 500Mbps in the near future. Perhaps older markets are having the issue as I'm in a newer market and still cruising just fine and am a fairly heavy users (10-15 hours of Hulu/Netflix a week and large file downloads).
Then again, a lot of speedtest sites don't work very with Clear for some reason as pointed out in previous post. | |
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 |  | | said by xenophon:I'm still getting >10Mbps most of the time on my fixed clear modem. And just in last couple days, I've seen 10Mbps on my EVO for first time, which usually got 6-8Mbps. One problem though is that most speedtest apps don't work very well with Clear for some reason. See this... » Best way to test network performanceIn newer markets, Clear has a lot more backhaul, like 100Mbps. Early markets have a lot less so might be seeing oversubscription until upgraded. Can't wait for their LTE network that they're testing in Phoenix right now. 20-70 mbps speeds and true 4G latency = replacement for Time Warner Cable and their pathetic DOCSIS 1.1 speeds. | |
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 |  |  | | Re: Still seeing >10Mbps Wimax2 can theoretically do up to 1Gpbs with real world to near 300Mbps. Will be interesting to see if Clear adds or switches to LTE down the road. I could see Sprint switching CDMA spectrum to LTE eventually but hope Clear sticks with WiMAX in the long term. | |
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 | | Underestimating Demand Same thing Teksavvy is running into with their new cable service. Obviously 30mb of backhaul is cheaper than 100mb of backhaul. They didnt want to overcommit and then not have enough customers. Now they have more customers than they can handle and are stuck with ther pants down with an issue that is going to take time to resolve.
Both a good and bad situation to be in if you are clearwire. | |
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 |  | | Re: Underestimating Demand said by cooldude9919:Same thing Teksavvy is running into with their new cable service. Obviously 30mb of back-haul is cheaper than 100mb of back-haul. They didn't want to over-commit and then not have enough customers. Now they have more customers than they can handle and are stuck with their pants down with an issue that is going to take time to resolve. Both a good and bad situation to be in if you are clearwire. And with them still in the process of rolling out new service as well... this can be an even bigger headache that they anticipated. Hopefully they can get this matter resolved soon enough though. | |
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thumbs down from: tapeloop 
| The guy is prob a douche ... While some feel sorry for this guy, most likely he is one of those people causing ALL of us to suffer for his stupidity. Does he REALLY need to have multiple PC's constantly downloading stolen movies, music and porn 24x7 and then afterwards he sifts through it to see what he really needs? Guys like this ruin it for people like me who would like to stream a couple movies on Netflix a day MAX... He is probably an 18 year old douche, plain and simple. | |
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 |  | | Re: The guy is prob a douche ... Even if he's a glutton to the 20th degree, I think every user of every service has the right to know precisely where the line is drawn....
The very least we can get is ISPs that are totally transparent in their network management practices. | |
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 |  |  BlueC join:2009-11-26 Minneapolis, MN Reviews:
·Integra Telecom
·voip.ms
·T-Mobile US
| Re: The guy is prob a douche ... said by Karl Bode:The very least we can get is ISPs that are totally transparent in their network management practices. Exactly. That's all I care about. It allows consumers to make an educated choice (assuming they understand the information provided).
Otherwise it's just a guessing game with each provider. | |
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 |  redxiiPremium,Mod join:2001-02-26 Sherwood, MI | No one is doing any such thing. Where did you get that information? What are your sources? | |
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 |  |  | | Re: The guy is prob a douche ... said by redxii:No one is doing any such thing. Where did you get that information? What are your sources? This is journalism, you don't need facts you just make up stuff as you go along.
Of course it has to be eyebrow raising, like this: "Latest: WEP is actually more secure then WPA!" | |
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 |  |  |  | | Re: The guy is prob a douche ... He's talking about a forum poster who was throttled. They're talking about the first poster in this thread. Not sure how your post makes sense. | |
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 Toguro join:2003-10-23 Ottawa, IL | 4 minutes of doing any thing.
Your speeds start at 150KB and drop to 70KB then to 15KB. | |
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 FBGuyyippee ki yayPremium join:2005-03-19 | i just want to test it. for free if possible.what kind of antenna does a fixed install use? | |
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 |  cramer join:2007-04-10 Raleigh, NC kudos:5 | Re: i just want to Whatever (crap) is built into the modem. None of them have external antenna. Some *can* if you break them open. | |
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 |  |  FBGuyyippee ki yayPremium join:2005-03-19 | Re: i just want to thats kinda dumb?! clearwire needs to get their heads examined. | |
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 |  |  |  cramer join:2007-04-10 Raleigh, NC kudos:5 | Re: i just want to You aim the entire modem. Silly, but it's the same tech as a cell phone and you don't aim your cell.
The really stupid thing is it's 10, yes, TEN, megabit ethernet interface. And it has no reset button. | |
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 | | probably has fiber most of these places have fiber run so it's just a matter of increasing the b/w if they want more backhaul. it's just like having fios 15Mb, if you want the 50Mb down, you just make a phone call. | |
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 ernliz join:2001-11-25 Abilene, TX Reviews:
·Clearwire Wireless
| Throttling, tower problems, whatever! Here, north of Abilene, TX, Clear customers experience all sort of varying bandwidth speeds. However, this area is not that heavily trafficked, since it is largely "suburban" or rural. Nevertheless, we see fluctuations from 150 kbps to 2.1 Mbps on an almost daily basis. Times of day don't matter. The local Clear office personnel are clueless (about anything) and Clear customer support can't issue a solution or even helpful comment. Throttling "may" be involved here to compensate for heavier use on other towers within Abilene and the colleges. It's ...... possible! | |
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 patcat88 join:2002-04-05 Jamaica, NY kudos:1 | where is your God now? Where is your God now Clearwire shills? I see none of you chirping that Clearwire has over 100MHZ of spectrum so they will "never" cap or throttle.
WiMAX is no different than LTE. The whole world will use LTE, since the whole world already uses GSM and CDMA's manufacturer told CDMA operators to goto LTE. WiMAX will become a footnote one day in history like BPL or HiperLAN. Since Clear already has an userbase of WiMAX clients, they will just run LTE with a small WiMAX channel, after 5-10 years they will just announce they are terminating the WiMAX channel and give the remaining users a $100 coupon for a new Clear branded LTE aircard. | |
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 Reviews:
·CableOne
| Voice traffic trumps data traffic The time of day is suspicious. Remember, cell towers handle both voice and data, and which do you think gets prioritized? I lived in a rural area, that had one Verizon cell tower in range; other towers were 15 to 20 miles away, which did work for old AMPS service. When all the others in the community discovered Verizon had the only service around, 3G data service went kaput (literally to 0 for minutes at a time) from 4 pm to past 10 pm. I have a friend that works in the switching office, and voice traffic ate up all the channels. This is a dirty little secret that the wireless companies won't tell you; they want you to think they have the "fastest 3G service". | |
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 |  cramer join:2007-04-10 Raleigh, NC kudos:5 Reviews:
·AT&T Southeast
1 edit | Re: Voice traffic trumps data traffic Exactly. This is the entire problem with Clear. The radio has a very finite amount of bandwidth shared with an uncontrollable number of devices. (most will be mobile.)
I borrowed a modem from a friend who's canceling service at the end of the month because it sucked. (cheap is one thing. doesn't work is something else.) It works much better at my house -- the best of any place yet tested. At his house, it's very unstable and often less than 1Mbps. The closest tower (1.03km) is behind too much dirt. The best line of sight tower is just over a mile away. Both towers are in highly populated areas, so very likely highly congested. My house is 963m (clear line of sight) from a nearly unused tower, and it still varies from 3-6Mbps down. (it'll spike to 2Mbps up, but then gets chopped to 1M, which is the provisioned rate.)
[Well aimed | Poorly aimed]
[Edit: In Raleigh, NC with an older CPEi 150. And to be fair, his house is on the very edge of Clear's "good" green.] | |
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 |  | | said by az00935:Remember, cell towers handle both voice and data, and which do you think gets prioritized? Are you talking about 3G or 4G in the case of Clearwire? If you are referring to 4G, then I would need to know if the 4G stations have separate backhaul from existing 3G towers, or if they just added 4G stations to existing 3G towers, sharing the combined backhaul available to both?
If the 4G stations have separate backhaul, then saying voice is taking up most of the available bandwidth would not be an argument.
But again, I don't know how they have things set up. | |
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 |  |  Reviews:
·CableOne
| Re: Voice traffic trumps data traffic Good Wikipedia article on "mobile braodband"
»en.wikipedia.org/wiki/Mobile_broadband
It states that LTE / WiMax carry voice as VOIP, so they are strictly data-based systems. But, what you want to bet that at first, no backhaul upgrades are made? You can load all the traffic on existing microwave / fiber connections and they work (sort of).
My Company was so remote that for years (right through the 90's) we ran everything (voice and a remote data center) over the Company microwave system - no fiber as about 40 miles from the edge of the biggest town.
Adding new backhaul capacity for a microwave system is not simple, as more bandwidth or higher power need to be docketed by the FCC. | |
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 | | Clear in Raleigh/Durham NC They have oversold in a big way in all areas of Durham or else throttle everyone. Only once was I able to obtain full speed and that was the day of purchase. I have tried various locations in Durham but get the same less than 1M up and down no matter what type of system is used. They don't have a network based speed test server and simply tell users to try an outside 3rd party. That in itself is rather lame. Not happy with Clear in Durham. | |
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 |  cramer join:2007-04-10 Raleigh, NC kudos:5 | Re: Clear in Raleigh/Durham NC Nah. That just means they're lazy. At the last ISP I worked, our idea of a speedtest was a big file on an ftp server.  | |
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 | | It doesn't seem to me that clearwire is trying to be evasive for some sleazy reason. They can't give a clear definition of where the line is drawn because congestion is not perfectly predictable and it changes with time.
It looks as if they are working to get backhaul up to snuff and, in the meantime, are throttling people to deal with congestion. I don't see where this is targeted at specific people who are crossing some invisible cap.
If they were simply determined to ignore backhaul problems and intended to just neuter people's service permanently then criticism would be more justified but it doesn't look like that is the case. Looks more like growing pains to me. | |
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 | | This is why I went with Sprint. For 4G, no caps or throttling. 54.99$ a month for 8/1Mbps. I have yet to see it slower than that here. Not to mention i'm on Sprints Sprintlink backbone. | |
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 |  | | Re: This is why I went with Sprint. I don't know if you realize but Sprints 4G is all off of Clears network. Sprint 4G = Clear. | |
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 Qrusher join:2002-09-26 Farmersville, CA | Started Out good... I'm near Visalia,CA and for the first few days after i got the upgraded modem it was fast. 600k/sec all day, but that didnt last. Within a couple weeks it just got slower. Now i'm lucky to get 100-200k/sec. It also losses the signal a lot. One time it was out for almost a week.
If there was anything else out here i would drop clear in a second. But it's either this or dialup  | |
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 | | worst isp ever! They constantly throttle my connection and everyone else. If it was gonna be this slow and rigged then why dont you advertise that it is dialup. Cant download, stream, or play games. The 2 year contract they stick you with is the tip of the iceberg. I will NEVER, ever recommend clearwire to anyone that i know. It's by far the worst isp I have ever used.
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 | | Throttling in error? I'm pretty confused about this - I just spent a while on the phone with someone who claimed that I was throttled for usage at 7:30 am, while no one in my house was using the internet. My router is secured with wpa2 and I looked through the traffic log on the router and found that I have only 50mb of usage this entire day (so I doubt that someone hacked my router) and there's no odd dhcp licenses. Is anyone else getting throttled like this? I think that they have something wrong with their system. There's no possible place for the traffic to come from. I've been getting throttled for the last 2-3 days!!! | |
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 Reviews:
·Clearwire Wireless
·Comcast
| A Clear tech support told me this Your question is: I know that Clear is throttling. Is Clear throttling in my area?
Guy Oni: Hi Bryant! I'll be happy to help you today with your speed related questions.
Guy Oni: Bryant why do you ask about speed management, are you experiencing slow speeds?
Bryant: Well not really. I've read where Clear is throttling back people's connection's.
Bryant: I just want to know if that is or will be happening in my area.
Guy Oni: I see, well to be clear we are not cutting peoples speeds back at all. We do have an acceptable use policy in which bandwidth can be managed during periods of network congestion or if one customer is impacting others with their usage though. There are rumors of speed capping on the forums but they are mistaken.
Bryant: Oh okay.
Bryant: So I have nothing to be worried about?
Guy Oni: Correct Bryant, standard internet usage would not be in issue with the acceptable use policy. | |
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