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Clearwire Execs Clearly Want This Show Over
Execs Stay Mum As Customers Continue to Decline
by Karl Bode 08:19AM Thursday Feb 14 2013
Clearwire's fourth quarter earnings indicate company revenue in the fourth quarter fell 14 percent to $311 million, though its net loss declined to $187.2 million from $236.8 million one year ago. Customers continue to defect -- Clearwire ending the year with 9.6 million total subscribers, down 8% from the 10.4 million subscribers they laid claim to at the end of 2011. Executives essentially just pantomimed their way through the earnings call, refusing to answer questions on why previous projections had been so wrong, or any questions on the Sprint deal.

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whfsdude
Premium
join:2003-04-05
Washington, DC

Subscribers Leaving

Because their network quality if continuing to degrade and they are raising retail prices faster than inflation.

ocjosh

@clearwire-wmx.net

Re: Subscribers Leaving

Their price went up to $50 closer to competition but network coverage is still very very weak and small. $35 might be okay for the service.
xenophon

join:2007-09-17

1 recommendation

No, there is a loss in subscribers mostly because Sprint is converting many WiMAX phone users to LTE. WiMAX actually has gotten faster since Sprint LTE phones came out.

PamelaTS

join:2004-04-20
Dallas, TX
Reviews:
·Time Warner Cable
·Clearwire Wireless
·Clear Wireless

Re: Subscribers Leaving

said by xenophon:

No, there is a loss in subscribers mostly because Sprint is converting many WiMAX phone users to LTE. WiMAX actually has gotten faster since Sprint LTE phones came out.

Bull

Last year I moved from an area that was supposedly great 3 bars and 1mg down was the best I could do. The complex I was in TWC wasn't an option and AT&T DSL had been in decline for a few years.

My new Apt the Clear sig was 4-5 bars and I consistently got 5-7 meg down. Fast forward a year later 2.5M down is the best it does oft below 1M. This is a LOUSY ISP, over priced, over saturated and don't maintain the existing footprint. Come June when my contract is up I'm gone. My new apartment though I lost my view of the DirecTV birds is served by TWC.

Count me gone in June! My advice to all is AVOID CLEAR like the PLAGUE!
--
---- Insanity: doing the same thing over and over again and expecting different results.
---- Albert Einstein

-- DLink DIR-825 (B1) fw2.07NA / DAP-1522 (a1) fw 1.40 {2@5ghz bridge mode} / Clear Modem series G
(Counting down to DUMP CLEAR ~ June)

ocjosh

@clearwire-wmx.net

Re: Subscribers Leaving

I was at 12 down at the same spot before (less than 3 months ago), now the max is 3 down, heavy traffic here.
It's 50 dollars a month and downstairs no bar, I have to hook up antenna for it which costs me $210 with labor in it. It became fix line you know, 3 down is expensive for $50 dollars fix line. And why? Their coverage is limited/weak and $50 compared to an year or more ago where is $25 then $30 then... now $50 with the same small coverage, not for mobile solution that drops all the time if you drive on the highway in Los Angeles/OC area.
johan_hammy

join:2003-08-08
Dekalb, IL
said by PamelaTS:

said by xenophon:

No, there is a loss in subscribers mostly because Sprint is converting many WiMAX phone users to LTE. WiMAX actually has gotten faster since Sprint LTE phones came out.

Bull

Last year I moved from an area that was supposedly great 3 bars and 1mg down was the best I could do. The complex I was in TWC wasn't an option and AT&T DSL had been in decline for a few years.

My new Apt the Clear sig was 4-5 bars and I consistently got 5-7 meg down. Fast forward a year later 2.5M down is the best it does oft below 1M. This is a LOUSY ISP, over priced, over saturated and don't maintain the existing footprint. Come June when my contract is up I'm gone. My new apartment though I lost my view of the DirecTV birds is served by TWC.

Count me gone in June! My advice to all is AVOID CLEAR like the PLAGUE!

Are you in a Sprint LTE market? If not, then your comment was irrelevant.

PamelaTS

join:2004-04-20
Dallas, TX
Reviews:
·Time Warner Cable
·Clearwire Wireless
·Clear Wireless

Re: Subscribers Leaving

said by johan_hammy:

said by PamelaTS:

said by xenophon:

No, there is a loss in subscribers mostly because Sprint is converting many WiMAX phone users to LTE. WiMAX actually has gotten faster since Sprint LTE phones came out.

Bull

Last year I moved from an area that was supposedly great 3 bars and 1mg down was the best I could do. The complex I was in TWC wasn't an option and AT&T DSL had been in decline for a few years.

My new Apt the Clear sig was 4-5 bars and I consistently got 5-7 meg down. Fast forward a year later 2.5M down is the best it does oft below 1M. This is a LOUSY ISP, over priced, over saturated and don't maintain the existing footprint. Come June when my contract is up I'm gone. My new apartment though I lost my view of the DirecTV birds is served by TWC.

Count me gone in June! My advice to all is AVOID CLEAR like the PLAGUE!

Are you in a Sprint LTE market? If not, then your comment was irrelevant.

Hmmm, Dallas Texas was one of Sprints early LTE markets, so I guess by your standards my comment isn't irrelevant. Which that makes no difference as over saturation in any market and not maintaining marketed service is unacceptable. No excuse for not maintaining advertised quality of service, in Texas it's called deceptive trade practices.
--
---- Insanity: doing the same thing over and over again and expecting different results.
---- Albert Einstein

-- DLink DIR-825 (B1) fw2.07NA / DAP-1522 (a1) fw 1.40 {2@5ghz bridge mode} / Clear Modem series G
(Counting down to DUMP CLEAR ~ June)
NiteSn0w

join:2010-12-24

Re: Subscribers Leaving

Go to your clear modem's web page and look at your signal level (in dBm) and CINR. Report back with both of those numbers.

PamelaTS

join:2004-04-20
Dallas, TX
Reviews:
·Time Warner Cable
·Clearwire Wireless
·Clear Wireless

1 edit

Re: Subscribers Leaving

said by NiteSn0w:

Go to your clear modem's web page and look at your signal level (in dBm) and CINR. Report back with both of those numbers.

Well speedtest.net is an unreliable testing mechanism that vary's wildly as in the wind blows.

As too the Clear website stats don't trust that so much either when it does work. However the stats directly from the modems status page

RSSI -73
CINR 22

I am less than 1k feet from the tower (other side of freeway and on top of a building) which I can nearly see but for a few trees. At night I can see the lights through the branches. Modem is in direct line of sight.

Varies 4-5 bars, When I first relocated to this apartment 13 months ago! Clear went from dismal service 3 bars and well it connected (barely 1-2meg down) in the UpTown part of Dallas (my previous address) to 4-5 bars and 7-13meg (consistently above 4-5) down here. It has continued to deteriorate in the Preston Hollow area of Dallas ever since.

One thing is clear;

"CLEAR" STINKS!

Customer/Tech support reduced my monthly charge by half when they determined it was congestion and their issue. Counting months on one hand, can't wait till I can count weeks on one hand and finally days.

Had there not been an issue with availability at my previous address with TWC I wouldn't have even contemplated Clear.

My advice to anyone contemplating Clear is simple:

--- If you have any other option
~~~ RUN AWAY AS FAST AS YOU CAN!

--
---- Insanity: doing the same thing over and over again and expecting different results.
---- Albert Einstein

-- DLink DIR-825 (B1) fw2.07NA / DAP-1522 (a1) fw 1.40 {2@5ghz bridge mode} / Clear Modem series G
(Counting down to DUMP CLEAR ~ June)
NiteSn0w

join:2010-12-24

Re: Subscribers Leaving

I'm surprised. I have Clearwire via Sprint 4G and I get more than 8Mbit/s down without issue. With full signal I've never had a problem getting that or more.

From I-77 and Rockside Road in Independence, Ohio

awasser1

join:2004-03-30
Bloomfield, CT
my downloads are up to 22 so this must be true. best speeds ever right now.
NiteSn0w

join:2010-12-24

Re: Subscribers Leaving

If this is on Clearwire it's due to upgrades to backhaul before they upgrade to LTE.

axiomatic

join:2006-08-23
Tomball, TX

CLEAR cut example

Yeah this is a CLEAR cut example of executive profiteering while not burgeoning their network. Sad really... more competition is needed so these types of companies can fall by the wayside and the competitors can pick up the customers who get caught in the lurch.
xenophon

join:2007-09-17

Re: CLEAR cut example

Sprint will likely end up owning all of Clear, it's just a matter of how much. If Dish grabs them, it will not make any sense, but I suppose is possible.

TejasToolMan

join:2013-02-12
Roanoke, TX
that would be nice if there was another carrier just a few steps better then how its currently handled

myavocation

@mckesson.com

Still a bargain

Let's hope FreedomPop will pick-up the slack -- especially now that they offer a home router (rebranded Clear Hub Express). With an external antenna my Clear service is a bargain.

Seattle

@clearwire-wmx.net

Clear got WAAAY faster

I've had Clear (the $35 per month) package w/ the Voyager modem since May of 2012. I live in Seattle and It peaked around 230kbps (transfer rate) which was just barely enough to stream HD video and I did have problems sometimes with watching because it was choppy and forget about downloading or streaming anything in the background. But all of the sudden in January 2013 I started downloading and topping out at around 1.2mbps (transfer rate). So yeah, one day it just started giving me about 5x faster speeds. Cannot find info as to why but I guess I don't care. Thanks Clearwire. It's the best deal going right now.