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Clearwire Kills Postpaid, Unveils New Pricing
Massive Simplification Effort as ISP Waves Goodbye to Retail
by Karl Bode 12:21PM Tuesday Nov 01 2011
Confirming some rumblings that we talked about yesterday, Clearwire has announced a significant shake up to the company's wireless brodband pricing and plans. Clearwire spokesman Mike DiGioia tells Broadband Reports that starting today, Clearwire is launching a family of new service plans for new customers, after testing the plans in Atlanta and Milledgeville, Georgia earlier this year. The new plans will feature no long-term contracts and "unlimited" (read: throttled) wireless broadband service with no credit checks.

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Clearwire is effectively undergoing a massive retail pricing simplification effort, charging all new users $50 a month and up for Mobile WiMax service regardless of device. The company is eliminating postpaid service entirely, as well as contracts, ETFs, device leasing fees, restocking fees, and activation fees. If you want a WiMax device from Clearwire you simply buy it, and all plans offer users the option of getting prepaid service by the day, week or month.

As some of our users had noticed yesterday, Clearwire is also eliminating the bundled Sprint 3G voice option offered many customers, and will in fact no longer be selling dual mode 3G/4G (Wimax/CDMA) devices whatsoever.

None of this comes as a particular surprise, Clearwire making it very clear of late that the company plans to slowly exit the retail game in order to focus on being a wholesale carrier. Products like Clearwire's trendy "Rover" brand had already been discontinued, and the company recently proclaimed they wanted to be the "Switzerland of broadband."

"Please note, these changes do not affect existing customers or their service plans," DiGioia tells us. "They only apply to customers activating new service -- some of your commenters were concerned with this."

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iFail 5G

join:2011-08-03

Great

So now all we get is their crappy native coverage? No dual mode devices!!!! And how is Milledgeville, GA even a market?

MooJohn

join:2005-12-18
Milledgeville, GA
kudos:1
Reviews:
·Windstream

Re: Great

said by iFail 5G:

And how is Milledgeville, GA even a market?

It goes back a few years where the state of GA subsidized wireless broadband in several small towns. This was back when most municipal coverage was via WiFi points. Clear was already building in Atlanta and was paid over $800k to include Milledgeville (about 100 miles away) in their build out.

In return, Clear populated 3 towers and provided decent service in selected areas in town. The problem was that there was already cable and DSL in these same areas, thus they attracted mostly mobile broadband accounts. The areas with the most income and/or poor existing broadband service were not in the coverage area. The very people that would need the service the most were left out.

I'm involved with this because my store was their first dealer in town. I had all kinds of restrictions on how I could advertise, what I could offer, etc, and I was responsible for my own advertising. The potential reward was worth it so I agreed. The day the service went live it was like the wild west. Sales "agents" came out of the woodwork from the Atlanta area and even Chicago. They went door to door, left flyers on cars & doorknobs, and advertised on the web with pricing much lower than what I was given. I complained about the disparity and got no satisfaction so I threw them out after about a month.

Today I have no idea if they have a physical sales presence in town. I would be shocked if their non-student customer count is higher than than double-digits. It's too bad because the wireless service was decent. If they added a tower or two and the sales force hadn't acted like rabid car salesmen it might have been a real winner.
--
John M - Cranky network guy
iFail 5G

join:2011-08-03

Re: Great

said by MooJohn:

said by iFail 5G:

And how is Milledgeville, GA even a market?

It goes back a few years where the state of GA subsidized wireless broadband in several small towns. This was back when most municipal coverage was via WiFi points. Clear was already building in Atlanta and was paid over $800k to include Milledgeville (about 100 miles away) in their build out.

In return, Clear populated 3 towers and provided decent service in selected areas in town. The problem was that there was already cable and DSL in these same areas, thus they attracted mostly mobile broadband accounts. The areas with the most income and/or poor existing broadband service were not in the coverage area. The very people that would need the service the most were left out.

I'm involved with this because my store was their first dealer in town. I had all kinds of restrictions on how I could advertise, what I could offer, etc, and I was responsible for my own advertising. The potential reward was worth it so I agreed. The day the service went live it was like the wild west. Sales "agents" came out of the woodwork from the Atlanta area and even Chicago. They went door to door, left flyers on cars & doorknobs, and advertised on the web with pricing much lower than what I was given. I complained about the disparity and got no satisfaction so I threw them out after about a month.

Today I have no idea if they have a physical sales presence in town. I would be shocked if their non-student customer count is higher than than double-digits. It's too bad because the wireless service was decent. If they added a tower or two and the sales force hadn't acted like rabid car salesmen it might have been a real winner.

I mean it doesn't even seem like it would be worth it because the coverage is so limited for mobile user's. Seems like you could barely drive around town and stay connected to the service.

kpfx

join:2005-10-28
San Antonio, TX

Dumb move

Wow... I think they shot themselves in the foot here.

Clear will give you 4G-Only for $50/mo.
Sprint will give you 4G+3G for $44.99/mo (3G does have a cap).


And for home and mobile?

Clear Home & Mobile Service (4G only) for $100/mo
Cable Company & Mobile Service (3G+4G) for ~$94.90/mo


No revolutionary industry-changing pricing here...

swintec
Premium,VIP
join:2003-12-19
Alfred, ME
kudos:5
Reviews:
·Time Warner Cable
·VoicePulse
·Sprint Mobile Br..
·RapidVPS

Re: Dumb move

said by kpfx:

Wow... I think they shot themselves in the foot here.

Clear will give you 4G-Only for $50/mo.
Sprint will give you 4G+3G for $44.99/mo (3G does have a cap).


And for home and mobile?

Clear Home & Mobile Service (4G only) for $100/mo
Cable Company & Mobile Service (3G+4G) for ~$94.90/mo


No revolutionary industry-changing pricing here...

This was intentional I believe. They want out of the consumer market. Much easier for them to be a wholesaler to larger ISPs.

--
Usenet Block Accounts | Unlimited Accounts
chgo_man99

join:2010-01-01
San Jose, CA

Re: Dumb move

said by swintec:

said by kpfx:

Wow... I think they shot themselves in the foot here.

Clear will give you 4G-Only for $50/mo.
Sprint will give you 4G+3G for $44.99/mo (3G does have a cap).


And for home and mobile?

Clear Home & Mobile Service (4G only) for $100/mo
Cable Company & Mobile Service (3G+4G) for ~$94.90/mo


No revolutionary industry-changing pricing here...

This was intentional I believe. They want out of the consumer market. Much easier for them to be a wholesaler to larger ISPs.

sprint will have cap on 4g same as on 3g plans. dunno about clear but doubt its truly "unlimited".

they have advantage over sprint with no activation fees and prepaid plans though but u wont fall back on 3G.
iFail 5G

join:2011-08-03

Re: Dumb move

said by chgo_man99:

said by swintec:

said by kpfx:

Wow... I think they shot themselves in the foot here.

Clear will give you 4G-Only for $50/mo.
Sprint will give you 4G+3G for $44.99/mo (3G does have a cap).


And for home and mobile?

Clear Home & Mobile Service (4G only) for $100/mo
Cable Company & Mobile Service (3G+4G) for ~$94.90/mo


No revolutionary industry-changing pricing here...

This was intentional I believe. They want out of the consumer market. Much easier for them to be a wholesaler to larger ISPs.

sprint will have cap on 4g same as on 3g plans. dunno about clear but doubt its truly "unlimited".

they have advantage over sprint with no activation fees and prepaid plans though but u wont fall back on 3G.

Unless you count throttling unlimited, then you are right, its not truly unlimited on Clear.

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
More of those "choices" vanishing.
LVWolfman
Premium
join:2002-03-17
Henderson, NV
said by This was intentional I believe. They want out of the consumer market. Much easier for them to be a wholesaler to larger ISPs.[/BQUOTE :

Sprint is apparently trying to get out of the consumer broadband market as well. I'm 4 months into a 24 month contract for a Dell 11z notebook with built-in 3G/4G. This is my main computer. It is a REAL pain to switch between 4G/WiFi so I leave it on 4G. After all it's unlimited, right? If I hadn't stumbled across the upcoming plan change over on the XDA developer forums, my next Sprint bill for the notebook would have been $500 higher! They're going to charge $51 a GB for exceeding the cap (vs Verizon's $10 a GB.)

No grandfathering and when I called account services, I got escalated several times until I spoke with a "manager" Shaun (or Shawn) who basically and politely told me that nothing in my contract with them specified that I even GOT 4G service, so that this was not an "adverse material change" to my contract and that if I cancelled my contract, they'd hit me with an early termination fee. I told him that I wasn't paying them $10,000 in overages over the next 20 months. He politely told me to go have carnal knowledge with myself.

I've already totally disabled the 3G/4G cards in the computer. I'm going to see if I can activate them on Clear, at least the 4G part, though I already have the original Clear home modem and motorola USB modem for $60.76 a month. I may just plug the USB one into the Clear Spot adapter I bought and use it.

Sprint's CEO has already backtracked since Sprint and strongly suggested that unlimited 4G on the handsets will be going away as well.

I have three contacts with Sprint and have been with them for many years.

I've signed my last Sprint contract.

itguy05

join:2005-06-17
Carlisle, PA
Just get the mobile with the WiFi hotspot. You can take it anywhere, good for 8 devices, and would suit home users fine....
newcom

join:2011-11-01
very expensive the services (I prefer to go to the library or mdonald)

dib22

join:2002-01-27
Kansas City, MO
said by kpfx:

Sprint will give you 4G+3G for $44.99/mo (3G does have a cap).

please see »support.sprint.com/support/artic···cechange

Duramax08
To The Moon
Premium
join:2008-08-03
San Antonio, TX
Reviews:
·Millenicom

Re: Dumb move

said by dib22:

said by kpfx:

Sprint will give you 4G+3G for $44.99/mo (3G does have a cap).

please see »support.sprint.com/support/artic···cechange

And the capping begins...

dib22

join:2002-01-27
Kansas City, MO

Re: Dumb move

said by Duramax08:

And the capping begins...

Interesting timing, no?
civicturbo

join:2009-11-08
USA

Crazy....

I remember when i moved to Vegas in 09 I got the pick two for 50/month (home & USB adapter) the home service didn't work well sk I dropped that and I didn't use the USB much so I dropped that too. Over a year ago I picked up the ispot, that thing works great! I only pay 25/mth. Prepaid. Prices have gotten totally uncompetitive with cable/dsl now. Too bad...
kmcheng

join:2002-02-12
Elmhurst, NY
kudos:1

a little adjustment

with $50 I can have the modem with no contract, I may as well as change my plan

paying $5 a month for leasing, 10 months later I would have paid the same total amount anyway, plus I will own the modem
tmc8080

join:2004-04-24
Brooklyn, NY
Reviews:
·ooma
·Optimum Online
·Verizon FiOS

sad fact

no matter which carrier your with and/or how much you pay at some point if you consume alot of bandwidth the wireless carriers will protect other subscriber's experience and throttle your bandwidth if necessary. some of these fair access policies are automatic at the cell site and can't be specifically altered by customer service. for now high prices are putting a damper on subscriber growth until a network can support more subscribers in high density geographies and having a national network of cell sites covering the greatest geography (ALL MAJOR CITIES, not just a select 2 dozen like sprint, metropcs).