Cogeco Still Can't Meter Their Users Correctly
And Regulators Still Don't Care
As we've noted repeatedly, ISPs are so hungry to cash in on caps and overages, they're rushing toward implementing meters without making sure they work. Canadian cable operator Cogeco has been the absolute worst on this front, implementing metered usage charges back in 2009 -- and three years later
still unable to measure usage correctly.
Users continue to argue that Cogeco's meter is inaccurate when users can load it at all
, and every so often the meter simply goes mad -- like last Spring when the meter was horribly confused by leap year
This week users noted that "system maintenance" mysteriously tacked on 82 GB of usage in a single day
. Meanwhile, regulators in both the U.S. and Canada are doing a bang up job pretending none of this is happening. ISPs are billing like utilities without having to be regulated like them.
Why Doesn't Measurement Canada Get Involved I just don't get why this is not a Measurement Canada issue. If you are paying for measured goods and services
Fair Measure for All
Measurement Canada is responsible for ensuring the integrity and accuracy of measurement in the Canadian marketplace. We:
develop and administer the laws and requirements governing measurement,
evaluate, approve and certify measuring devices, and
investigate complaints of suspected inaccurate measurement.
Weights and Measures
The Weights and Measures Act and Regulations set the rules for the purchase and sale of measured products and services. The Act requires that:
measuring devices be approved for use in Canada,
only approved and certified measuring devices be used in measurement-based financial transactions,
owners and operators ensure their measuring devices function accurately and are not used in a fraudulent manner,
the quantities declared for products bought and sold on the basis of measurement be accurate within prescribed limits, and
only units of measurement described in the Act be used in commercial transactions.
The Weights and Measures Regulations specify:
the accuracy requirements for measuring devices, commodities, services and measurement standards,
the requirements for measuring device installation and use, and
the fees and charges associated with measuring device approval and certification.
Re: Why Doesn't Measurement Canada Get Involved
said by Phorkster:They are well aware of it. There have been several people who have contacted them about it, only to be told that they don't deal with "bits and bytes".
I just don't get why this is not a Measurement Canada issue. If you are paying for measured goods and services
The CRTC knows about, because this was mentioned in one or two submissions.
I think if they ever tried to measure it correctly, it would never work.
GO BLUE JAYS!