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Comcast 2 Gig Pricing Arrives And The Install Cost Is a Doozy

A new Comcast website has finally revealed pricing for the company's heavily promoted two gigabit offering. According to the freshly unveiled Comcast website for the "Gigabit Pro" product, the company's standard pricing for the symmetrical two gigabit service will be $300 a month. That pricing doesn't include a whopping $500 installation and activation fees, or the other surcharges Comcast applies to the connection post sale.

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Fortunately, Comcast says they'll be offering a $159 per month early promotional price for the service if users agree to a two-year contract. Update: this price is apparently only being offered in one small area and only if users sign a three year contract.

Comcast announced back in April that it would be offering two gigabit ("Gigabit Pro") service to 18 million homes by the end of the year. The company however had gone out of its way to avoid discussing what they hoped to charge; the steep $1000 in installation fees likely being the major reason why.

There's also an unspecified early termination fee, which if Comcast's existing 505 Mbps tier is any indication, will also be well over a thousand dollars.

To get the service, Comcast's website says customers must "generally live within a third of a mile of our fiber network in the cities where Gigabit Pro is offered." The company says that installation of the new tier may take "six to eight weeks" to complete. It's unclear if the company plans to reduce the speedy' service's price in markets where Comcast faces pressure from municipal broadband or Google Fiber.

Most recommended from 117 comments



sraz
join:2013-10-28
Tucson, AZ

9 recommendations

sraz

Member

How long before they "trial" usage caps?

Well let's say you get this service, pay thousands of dollars over several years, then they decide to "trial" usage caps when they run into a capacity crunch. Thanks for being a loyal customer who pays us thousands of dollars, by the way we're going to trial a usage cap even though you've paid for the infrastructure for years. Hope you enjoy your new cap!

For those that say it won't happen I remind you Comcast didn't have data caps on regular cable internet before either, even though you paid for them to build that infrastructure out over a decade.

Intel008
@comcast.net

8 recommendations

Intel008

Anon

Like only Comcast can, and an idiot would do

For those of you who didn't click on the "requirements" link on the Comcast website....Its all 10GBit NIC required.

1. Available PCIe slot on you computer for a 10G NIC - Required - With SFP module (for those of who don't know what an SFP is, Google it....It may be fiber or copper) - $500 or more for a 10GB NIC - Comcast may provide that, hence the $1000 install fee.

2. 10GB Switch - Cheapest on Market is Netgear. They have a 16 port for $1000+ (YOU WILL BUY THIS, NOT COMCAST).

3. For all PCs in you home to use the 2GBits....All PCs will require a 10GB NIC ($500 per NIC)...

So the good news is...It is really 2Gbit per Sec...

The bad news...Comcast expects you to pay them $1000 to get the service installed...then sign contract....then shell out $1000's more for the needed 10GB hardware to use it...Or you could use the 10GB NIC they provide at install, and using you software based firewall (Sophos, PAN, Perf) on VMware ESXI and then break out bonded 1GB NICs, but then all client systems would need bonded 1GB NICs....

But you can kiss your Netgear and ASUS routers goodbye....This service REQUIRES a 10GB NIC...

Really...What a JOKE!!!!

Call Comcast and have 3 cable modems installed in you home and you will save money.

Gigabit Pro - Up to 2 Gbps
Processor speed
Windows 8.1 or newer 2.5 GHz Intel Core i3 or better
2.5 GHz AMD K10 or better
Mac OSX 10.8 or newer 2.5 GHz Intel Core i3 or better
Memory
Windows 8.1 or newer 8 GB or more
Mac OSX 10.8 or newer 8 GB or more
Hard drive space
Windows 8.1 or newer 8 GB or more
Mac OSX 10.8 or newer 8 GB or more
Ethernet
Additional System Requirements Single Computer Networking Requirements
+ (1) Desktop computer available PCIe expansion slot
+ (1) 10G PCIe network interface controller (NIC) adapter w/SFP+ cage
+ (1) 10G enhanced small form-factor pluggable (SFP+) transceiver (850nm MMF)
+ (1) MMF LC patch cable

Multi-Gigabit LAN Requirements
In order to connect multiple devices to the fiber handoff, a compatible 10 Gbps Layer 3 switch or router is required (in addition to the single-computer requirements for each device to achieve 2 Gbps)
+ (1) 10G switch/router
+ (1) 10G SFP+ transceiver (850nm MMF)
+ (x) single computer requirements (required for each computer to reach 2 Gbps from the Layer 3 switch/router. The actual number of devices and configurations supported will vary by switch brand/model)
flycuban
join:2005-04-25
Homestead, FL

7 recommendations

flycuban

Member

Call them

Funny I've called Comcast 6 times, and none of the 6 reps I spoke with know have a clue about Gigabit Pro...Told them it's on your website! LOL I can't believe that the reps were not told about this new product. Heck they only had what? Two months to "train" there employees...

karpodiem
Hail to The Victors
Premium Member
join:2008-05-20
Troy, MI

1 edit

4 recommendations

karpodiem

Premium Member

I won the clueless rep lottery

Called, rep told my service was 105mbit service is 'already unlimited' - lol.

Karl - how can I receive the $160/month promotional rate?

Can anyone provide a number to have me speak to someone who actually has a clue?