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story category Comcast: 3 Million VoIP Customers in 2 Years
SunRocket who?
(old news - 10:45AM Thursday Jul 26 2007)
Tipped by JSRoman See Profile
Comcast has released their latest earnings report. Among other things, the report notes that they've signed up
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3 million VoIP customers in just the last two years. The company added 330,000 broadband customers last quarter, bringing their total to 12.4 million. They add that 58% of these new customers were people who had switched from DSL.
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Comcast says they did lose 95,000 basic cable customers, though it's not clear how many of these are college students disconnecting for the summer. The company currently serves 24.1 million basic cable customers and 14 million digital cable customers.

Comcast executives say the "triple play" continues to power earnings, but last we checked, only 6% of Comcast customers signed up for three services. The cable giant hopes to have that number somewhere around 16% by the end of the year.

Forums » Comcast: 3 Million VoIP Customers in 2 Years
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Cabal
Premium
join:2007-01-21
Boston, MA

Fantastic service

I couldn't be more pleased with the quality of their CDV offering in the multiple locations I've used it. They hit a real home run with the segregated bandwidth it uses over some of the fly-by-night VoIP companies.
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reelbigfish

join:2002-06-06
Boston, MA
·Comcast
·Comcast Digital Vo..

Re: Fantastic service

I have to say that I agree. I used to have Cox cable, which in its own right was good. They used the same Arris Modem for cable modem and voice that Comcast does. I have to say that I have been impressed by the cable VoIP providers. Comcast, Time Warner, Cox and Cablevision have a good product on their hands. Now if we could get a little lower price, that would be icing on the cake!

djrobx

join:2000-05-31
Valencia, CA
·PHONE POWER
·AT&T U-Verse
·AT&T CallVantage
·Time Warner VOIP
·RoadRunner Cable

Re: Fantastic service

Yup. We need the equivalent of a "lite" tier for phone service. Some of us don't need "unlimited" long distance calling.

Something like a 1000 minutes with basic call features (Caller ID/Call Waiting/etc) for $14/month would be perfect.

If they offer something like that, they will pick up a sh*t ton of customers who primarily use their cell phone but want a landline around for occasional calls or faxing.

Time Warner offers a form of lite tier here in CA called "California Unlimited". Factoring in triple-play discounts it works out to $24.95/mo. Its a much better deal than POTS, but still a bit pricier than I'd like.
--
Laser eye surgery rocks! I love frickin' laser beams.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

Re: Fantastic service

I agree... Comcast (at least when it was here in Santa Clarita), cleared out the 'low' end products on cable, and made it uncompetitive.
I would have liked to see it 'more' competitive with the likes of Vonage/CallVantage. T-Mobile's UMA service is the way I'd like to see things go... 1 phone for wireless/home.
»www.3gamericas.org/English/news_···08&s=ENG
Or use something 'cheap' like Skypeout for calling, and a basic POTS line ($10/month) for incoming. Its annoying having separate lines for incoming/outgoing.

djrobx

join:2000-05-31
Valencia, CA
·PHONE POWER
·AT&T U-Verse
·AT&T CallVantage
·Time Warner VOIP
·RoadRunner Cable

Re: Fantastic service

Yeah I really, really like the T-mobile UMA concept.

For now I do a ghetto-backwards version of "find me", I have my cell phone's "busy forwarding" number set to my landline. What that actually does is forward the call only when I press the hangup button while ringing. That way I can easily "transfer" the incoming call to my landline if I'm home.

If I *don't* presss the hangup button the call still goes to my cell's voicemail.

This works for me since my cell has a good enough signal for the call to get through, its just hard to hold conversations reliably.
--
Laser eye surgery rocks! I love frickin' laser beams.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME


1 edit

Re: Fantastic service

I've got too many phone lines:

1. POTS unlimited ($45/month)
2. AT&T cellphone plan - 2 lines ($60/month after taxes)
3. Work Nextel line (+3000 minutes/month Blackberry 7100i)
4. Skypeout ($15/year).

When my DSL and DirecTv contracts are up, I'll probably shed the POTS unlimited as well, and 'may' go Uverse TV / DSL and CallVantage (POTS not required for Uverse) to save a bit.
--
Canada = Hollywood North

S_engineer

join:2007-05-16
Chicago, IL
·Comcast

Re: Fantastic service

Looks like the east and west coast are covered nicely, too bad Comcast is at best, erratic in the mid west. I would love to get rid of my landline but it is, where I live, the only reliable source of voice communication.
Comcast has signal issues that change on a block by block basis. And since they haven't yet fulfilled their obligations for internet and cable service, why would I try their voice?

This is widely known throughout Chicago!
--
Burn a tire, but make sure you buy that carbon offset!
chemaupr

join:2005-06-06
Alexandria, VA
I will stick with the 'fly-by-night' VoIP companies for now. Way more cheap and many more features.

simplykristi
Cancer Sucks
Premium
join:2001-11-28
Metro KC
·AT&T U-Verse
·AT&T Yahoo
·Comcast

We've had Comcast's CDV for nearly a year now. The service has been pretty good. We've had some issues but they were rectified with a service call. We dropped AT&T as their billing and customer service were really bad. No more land lines here... VoIP and cell phones all the way.
bmn
? ? ?
Premium,ExMod 2003-06
join:2001-03-15
hiatus

said by Cabal See Profile :

They hit a real home run with the segregated bandwidth it uses over some of the fly-by-night VoIP companies.
With my properly configured network and router, my "fly-by-night" VoIP provider is running quite smoothly, even with a saturated pipe.
--
Prove it...
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jgkolt
Premium
join:2004-02-21
Lakewood, OH
clubs:

What type of service is it?

I thought they used dedicated digital lines not voip.
--
www.LakeSemaJ.com
nokiatech

join:2000-10-18
Stuart, FL
·Comcast

Re: What type of service is it?

VOIP is Voice over IP. The method of transmission and the protocal being transmitted really have nothing to do with one another. They are doing pretty much the same thing that a company like Vonage does. The difference is the vast majority of call routing is done on their private cable network vs using the internet like Vonage does.

jgkolt
Premium
join:2004-02-21
Lakewood, OH
clubs:

Re: What type of service is it?

so they are not using voip then
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www.LakeSemaJ.com

Cabal
Premium
join:2007-01-21
Boston, MA

Re: What type of service is it?

VoIP is Voice over IP. Comcast is running Voice over IP. Not sure what the confusion is, they just do a better job of insuring quality over other competitors.

TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

Re: What type of service is it?

said by Cabal See Profile :

VoIP is Voice over IP. Comcast is running Voice over IP. Not sure what the confusion is, they just do a better job of insuring quality over other competitors.
No. They are NOT all the same. Sure CDV runs over the same coaxial cable, but its signal is not multiplexed with HTTP, FTP traffic and does not use QOS algorithms to reach someones phone residing on the POTS network like Vonage does.

»www.comcastphoneoffers.com/1/faq.php#q04
Q: If the cable goes out, will my phone go out too?

A: No. Comcast uses the power of broadband to deliver Comcast Digital Voice, cable television, and High-Speed Internet services to our customers over a single coaxial cable. To ensure reliability, these services function independently of each other, so if one Comcast service is affected, it does not necessarily mean your other Comcast services will be affected. But is a storm or accident knocks out our network, then muliple services may be affected.

Q: Are Comcast Digital Voice calls routed across the Internet?

A: No! Comcast keeps the calls on their private broadband network until our switch delivers the call on the PSTN (public switched telephone network).

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TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

said by nokiatech See Profile :

VOIP is Voice over IP. The method of transmission and the protocal being transmitted really have nothing to do with one another. They are doing pretty much the same thing that a company like Vonage does. The difference is the vast majority of call routing is done on their private cable network vs using the internet like Vonage does.
You are mostly correct. But unlike Vonage, CDV uses a separate frequency to exit the customers premises and does not use the same frequency as the internet piece. When you get a Comcast cable/voice modem it actually outputs 2 separate channels - one for voice and the other for all regular internet activities.
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Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs:

I truly have to say

that it is Comcastic. This service just seems to get faster and faster by the week around my area.

Last Result: (from speakeasy New York site)
Download Speed: 29353 kbps (3669.1 KB/sec transfer rate)
Upload Speed: 1765 kbps (220.6 KB/sec transfer rate)

Jeesh..almost 30Mb Download now. I've never seen a test like that.

Way to go Comcast!
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic!
reelbigfish

join:2002-06-06
Boston, MA

Re: I truly have to say

I just hope we get some competition. I miss the 10Mbps/2Mbps speeds from Cox. I have to pay $11 more to get 8Mbps/768Kbps with Comcast. The one good thing is the free file planet subscription.

jgkolt
Premium
join:2004-02-21
Lakewood, OH
clubs:

Re: I truly have to say

i agree
BosstonesOwn

join:2002-12-15
Everett, MA
clubs:
·Comcast

ok Ill bite here. How do you get a free sub to file planet ? My kids download demos there and they hate waiting in the line thing to download.
--
"It's always funny until someone gets hurt......and then it's absolutely friggin' hysterical!"

jgkolt
Premium
join:2004-02-21
Lakewood, OH
clubs:
probably power boost
--
www.LakeSemaJ.com
reelbigfish

join:2002-06-06
Boston, MA

Re: I truly have to say

The 10Mbps/2Mbps is the normal speed tier on Cox, plus speed boost if your area has it. Mine does not. 20Mbps/2Mbps is the Performance tier on Cox in CT.
jtorre69

join:2005-12-26
Hollywood, FL
thats just the temporary little boost from power boost if anything. Comcast doesn't have a 30 meg tier.stop blowing smoke up my skirt.

Titus Pullo
I came, I saw, I slept

join:2004-06-26

1 edit

That sure is a purty pie chart

Edit: I promised myself NO comments on Comcast for at least a week: post deleted.

Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs:

Re: That sure is a purty pie chart

These numbers are just devastating for the telco industry.
I think we all know that most of these 3 million customers were those who have dropped their landlines like a bad habit.

And HE**..I'll be the FIRST to say that Comcasts VOIP service is too expensive compared to others you can get.

While their HSI service is very reasonably priced compared to all you get...that isn't the same with their VOIP.
They need to come down in price to at least match AT&T and Verizon's voip packages..(20~25.00 per month).

But, we all saw at&t's continued massive loss of landlines number the last few days. Comcast and the cable industry as a whole is cleaning their clocks and attacking their bread and butter business bigtime.

Compare that to the (overall) much slower DSL packages and I think it all adds up to one big mess for a company like AT&T.
At least verizon woke up last year..and is doing something about this with FTTH.

AT&T..I said it before..and I'll say it again..this could all spell the end of them in a few years.

How long do you go on losing this many customers and not being able to compete?

AOL showed that a GIANT..CAN fall given the right scenario and time.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic!
Cod

join:2000-07-05
Greensboro, NC

Re: That sure is a purty pie chart

said by Rick See Profile :

AT&T..I said it before..and I'll say it again..this could all spell the end of them in a few years.

Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs:


1 edit

Re: That sure is a purty pie chart

I think a photo of a guy playing taps on his trumpet is more appropriate. After all, what's going to save them when millions are fleeing their landlines to the tune of what's in the story above?

Their 3Mb that's really a 2.5Mb service in disguise versus my and others almost 30Mb speeds now?

All I know my friend is I REALLY hope they sell a WHOLE Lot of iphones. (isn't even THAT on a SLOW edge service versus the next generation speeds that are out there?)

Because I hear the sad, mournful sound of the trumpet playing already.

You know...Comcast really does have it right.
We ARE talking about the slowskys here.

MysticGogeta
The Robot Devil
Premium
join:2005-03-14
League City, TX
clubs:

Re: That sure is a purty pie chart

I would rather have the right package and be misled by good speed tests personally.
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Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs:

Re: That sure is a purty pie chart

Fool me some more comcast. Fool me some more.

MysticGogeta
The Robot Devil
Premium
join:2005-03-14
League City, TX
clubs:

Re: That sure is a purty pie chart

Again I would rather have the right package then some bursts it gives the wrong idea about the service.
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Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs:

Re: That sure is a purty pie chart

I'm not sure I'd call 40.7Mb into a 64Mb file..and still transferring at 2.26MB/sec..

a burst.

Instead..I'd call my 20,000k + service..comcastic.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic!
BosstonesOwn

join:2002-12-15
Everett, MA
clubs:
·Comcast

Re: That sure is a purty pie chart

said by Rick See Profile :

I'm not sure I'd call 40.7Mb into a 64Mb file..and still transferring at 2.26MB/sec..

a burst.

Instead..I'd call my 20,000k + service..comcastic.
I disagree. I call it a false sense of security.

Your led to believe it's as fast as that. It helps on downloading some things , but if your like my family , your downloading demos and youtube 24/7. Plus my linux and solaris fetish has me downloading and uploading source code a lot.

And When I get 70 megs into a 400 meg download and it caps in at a meg a second flat , I think why give me false hopes ?

This is one reason I can't wait to get Fios. Once I find a decently stable job or get my business in full swing I am moving to a Fios serviced area. My family uses the net to much to let this "boost" lure me into feeling secure. Show me a 3 meg download that adjusts with network conditions all the way through and then Ill feel a little better.
--
"It's always funny until someone gets hurt......and then it's absolutely friggin' hysterical!"

MadMANN
Premium
join:2005-08-19
·Comcast


1 edit
said by MysticGogeta See Profile :

Again I would rather have the right package then some bursts it gives the wrong idea about the service.
My idea of the service is that you can download files faster. Period. Even if the Powerboost speed isn't consistently 2.26 MB/s (the screen shot from above shows that it can, BTW) the reality is that you are downloading files faster than what the actual advertised speed package could deliver. To me, that's a bonus.

In short, they advertise 6/384 for $xx.xx and deliver more at times. Being misled, in this case, is a good thing.

If you take a job that pays $15/hr and they pay you $15.25 for the first 10 hours of the week without telling you, would you complain?

MysticGogeta
The Robot Devil
Premium
join:2005-03-14
League City, TX
clubs:

Re: That sure is a purty pie chart

No but the point is the average person has no idea what their real download speed is they will believe that when they are getting less that its slowing down.
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Cod

join:2000-07-05
Greensboro, NC


1 edit
said by Rick See Profile :

I think a photo of a guy playing taps on his trumpet is more appropriate. After all, what's going to save them when millions are fleeing their landlines to the tune of what's in the story above?

Their 3Mb that's really a 2.5Mb service in disguise versus my and others almost 30Mb speeds now?

All I know my friend is I REALLY hope they sell a WHOLE Lot of iphones.

Because I hear the sad, mournful sound of the trumpet playing already.
OK Rick- then please explain these numbers to me since AT&T is going to cease to exist in a few years according to your prognostication:

Second quarter results

-AT&T 2Q net profit jumps 61 percent

-AT&T net income rose to $2.9 billion, or 47 cents per share, from $1.81 billion, or 46 cents per share in the prior year's quarter.

-Wireless subscribers rose by 1.5 million to 63.7 million

-U-verse had 51,000 subscribers in the 23 cities in which it is available, up from the 13,000 users at the end of the first quarter. It expects to be doing 10,000 installations a week by the end of the year.

Surely you know that AT&T is a global company and offers scores of services besides landline phone service, don't ya?

Access and Local Services
ACCU-Ring
DSL
FastAccess Business DSL
FastAccess Telecommute
Ethernet Switched Service - MAN
Metro Ethernet Service
Global Managed Internet Service
Integrated Services Digital Network (ISDN)
Local Voice (22 States)
Managed Internet Service
Ultravailable Managed OptEring
US Local ISDN
U.S. Regional Access Services

Collaboration (Messaging and Conferencing)
Conferencing Services
Messaging

Consulting and Integration Solutions
Manage and Maintain
AT&T Managed Care
Design and Plan
Build and Construct

Contact Center Solutions
Contact Center Professional Service
Integrated Contact Service
Intelligent Call Processing
Resource Manager Service
VoiceTone

Data/Managed Data Services
ATM
Frame Relay
Global Video Service
Integrated Network Connection Service
Managed Internet Service
Private Line

Enterprise Mobility
Firewall Security
Integrated Mobile Offers
Multi-Carrier Solutions
Network-Based VPN
Premises-Based VPN
Remote Access

Hosting Services
Application Management
Enterprise Hosting Services
Intelligent Content Distribution Service

Integrated Offers
AT&T Business Network (ABN)
OneNet

IP and IP VPN
DSL
Global Managed Internet Service
Managed Internet Service
Network-Based VPN
Premises-Based VPN

Security and Business Continuity
Business Continuity Professional Services
Enterprise Recovery Service
Firewall Security
Internet Protect®
Intrusion Detection
Intrusion Prevention
Remote VaultSM Service
Secure E-mail Gateway
StorageConnectSM
Token Authentication
Web Security

Voice over IP (VoIP)
IP Flexible Reach
IP Telephony/LAN Management
Voice DNA

Voice Services
Business Long Distance
Corporate Calling Card
Direct Toll-Free Service
Emergency Services
Global Inbound Service (GIS)
Integrated Services Digital Network (ISDN)
International Toll-Free
Local Voice (22 States)
NetPROTECT Toll Fraud Protection Service
Toll-Free
Universal International Freephone Numbering (UIFN)
US Local ISDN
US Local T1

I'm no rocket scientist, but I do think the profitability of all the other offerings AT&T provides easily offsets the loss of local land lines...

Hate to break it to ya buddy but AT&T and Comcast will be around for a long time after we are gone...

Rebuttal?

See 10 replies to this post

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

I'll agree that Comcastic's VoIP is too pricey (at least for me)... It works out to be the SAME price as a POTS unlimited line on AT&T. AT&T is (or should be?) shedding its POTS lines with the deployment of Uverse (no requirement for POTS or LD!)

Why I never went with Comcastic (when they were here )....COST.
They were expensive - Analog was %50.10/month, but would have raised the cost of other services. Access basic 13 was not available.
Digital classic $60.40 (1 tuner)
Digital Voice $44.95
HSI: $44.95 (assuming bundled)
Installation fees required + Shipping and handling fees
Modem rental fees
Programming fees

AT&T (al Quaeda Telegrapha and Telecom )
NO INSTALLATION FEES OR RENTAL FEES
POTS: $44.95
DSL: $34.95
DirecTv: $55/month (3 tuners) on 'plus' package.

Time Warner is now here, but their rates aren't much better, however, they do offer more options, which have better value (to me).
etaadmin

join:2002-01-17
Dallas, TX

Re: That sure is a purty pie chart

said by en102 See Profile :

AT&T (al Quaeda Telegrapha and Telecom )
Good one or maybe AT&T (Al Quaeda Taliban and Torture)?

en102
Canadian, eh?

join:2001-01-26
Valencia, CA

Re: That sure is a purty pie chart

originally, wasn't AT&T = American Thugs and Thieves
--
Canada = Hollywood North
SKYWARP

join:2005-02-02
Portland, OR

Why would they price their service at $20 to $25 a month? The quality can't be touched by the other services (Vonage, ATT, whatever) and people are signing up.

If they are adding subs, hitting their market goals, and doing so with a service that's $40. . . keep on truckin.

The service isn't ideal for a lot of POTS type customers, or savvy ViOP customers, but the service and the subs they ARE adding will be good for my Comcast stock!

This is a business, remember. If I offered a product at a high price and people were buying it, why would I offer a cheaper product with a lower profit margin to pick up bottom of the barrel subscribers.

I don't think that Comcast wants all those basic only POTS people. They don't spend money, they don't call long distance, they don't sign up for digital TV service, they aren't the market share that is going to make you money.

It's all the people that pay Qwest/Verizon/etc $40-$50-$60-$70 a month for phone service that they want. For those people, it's a helluva deal. They don't have to fiddle with it, they get a guy to come install it, it has E911, and they can call Comcast and bitch people out who speak English if it doesn't. LOL
BosstonesOwn

join:2002-12-15
Everett, MA
clubs:

Re: That sure is a purty pie chart

Well technically if it doesn't work they aren't calling any one from that line
ace1974

join:2007-06-09
Goldsboro, NC

said by Rick See Profile :

These numbers are just devastating for the telco industry.
I think we all know that most of these 3 million customers were those who have dropped their landlines like a bad habit.

And HE**..I'll be the FIRST to say that Comcasts VOIP service is too expensive compared to others you can get.

While their HSI service is very reasonably priced compared to all you get...that isn't the same with their VOIP.
They need to come down in price to at least match AT&T and Verizon's voip packages..(20~25.00 per month).

But, we all saw at&t's continued massive loss of landlines number the last few days. Comcast and the cable industry as a whole is cleaning their clocks and attacking their bread and butter business bigtime.

Compare that to the (overall) much slower DSL packages and I think it all adds up to one big mess for a company like AT&T.
At least verizon woke up last year..and is doing something about this with FTTH.

AT&T..I said it before..and I'll say it again..this could all spell the end of them in a few years.

How long do you go on losing this many customers and not being able to compete?

AOL showed that a GIANT..CAN fall given the right scenario and time.
No cable company will ever shut down a telco. Especially AT&T..Lol!!,,Your funny...
bronxlcsw

join:2005-09-21
Bronx, NY
·Verizon FIOS
·Optimum Online
·Verizon Online DSL

Is Verizon POTS even relevant anymore?

The only people who still have POTS service are those who are fearful of new technology like VOIP and people who cant get broadband. Its a no brainer. Most Voip is 30 dollars or less per month all you can talk. Bad news is that they Hose you with the cable television rates.

wifi4milez
Big Russ, 1918 to 2008. Rest in Peace

join:2004-08-07
New York, NY
·Verizon FIOS
·Sprint Mobile Broa..
·RoadRunner Cable
·BroadVoice

Re: Is Verizon POTS even relevant anymore?

said by bronxlcsw See Profile :

The only people who still have POTS service are those who are fearful of new technology like VOIP and people who cant get broadband.
That's the stupidest thing I have heard all week. I have VoIP, but I also have POTS. No matter who provides it, VoIP is not nearly as reliable as POTS in case of an emergency. I don't care that it is $30 "less" per month, my (and my families) safety is worth a lot more than saving a few bucks. I also have broadband, and have for close to 10 years so that has nothing to do with it. As for being "fearful of new technologies" that is just ignorant of you to say. I personally design and sell multi million dollar fiber networks for F100 companies all day long, what exactly do YOU do?
--
я люблю Денди!
BosstonesOwn

join:2002-12-15
Everett, MA
clubs:
·Comcast

Re: Is Verizon POTS even relevant anymore?

MAybe we should petition for dumb ass of the week. Or worst post of the week, maybe even dumb ass of the week.

I personally have worked on telco systems for years with most major cell carriers. And I know what telco boxes must withstand to be NEBS compliant.

I worked installing servers for voip companies and can say they never went the more expensive NEBS compliant route.

I value my safety as well. I have seen the Voip systems in companies fail way to many times to put it in use in my home.
--
"It's always funny until someone gets hurt......and then it's absolutely friggin' hysterical!"

old_dawg
"I Know Noting..."

join:2001-09-22
Westminster, MD

said by bronxlcsw See Profile :

The only people who still have POTS service are those who are fearful of new technology like VOIP and people who cant get broadband.
Hmm, I heard that same argument about "big iron" mainframe computers years ago but guess what?, they are still around.

No argument that there's a migration over to VOIP from circuit switched telephony, but there's also a saturation point as well.

Amigo, I've been in the business for three decades and I'll take the reliable as a hammer technology of a Lucent 5E or Nortel DMS any day of the week for my dial tone.

As the tragedy of the WTC made painfully clear, when the cell tower went down with the building along went cell service in Lower Manhattan. So when the power goes off at your VOIP equipped house, how long do you think the standby battery will keep your phone up?. As long as the 48V battery plant (and standby diesel generators) at telco's CO?, didn't think so.

You're more than welcome to extol the virtues of new technology, just try not to be such a raving fan boy.
--
"Our network engineers are aware of the problem..."
TampaVoIP

join:2002-05-10
Tampa, FL

It's Comcastic alright...

Considering how unreliable Comcast's service is in Florida (they were down again for 6 hrs in my parents' neighborhood), I'll be sticking to DSL+VoIP. It's bad enough that their service goes down frequently, even worse is when they claim there is no problem on their end and it must be customer equipment. Considering I do broadcast television engineering, including Comcast's own cable head-ends, I can assure you, my equipment and wiring is fine. Took Comcast 2 months (and close to 30 hours of my time on the phone to customer service) to figure out they had a bad port on a switch inside their headend.

DSL = $30/mo
Wholesale VoIP runs me ~$5-10/mo based on usage.
JerryTongue

join:2003-04-01
Auburn, WA

Re: It's Comcastic alright...

I read up on all the findings here and this one is kinda funny. First they talk about how many came on over the last 2 years then how they put that little part in about the 90 some thousand they lost and add it to collage kids going to school and what not.First off it's not the collage kids paying the bill, it's the parents ( there at home for break for the most part) I know people that like the VOIP with comcast, not many but I do. But I would have to lean more of the 92,000 customers leaving to they are now able to have Fios, have gone to Direct Tv and so on. I have Comcast, I like Comcast. They have been a good service to me but I used Skype for years when it was free which was always very clear so for me to now have to pay for it? Nope And also the demand for bandwidth is becoming much greater for all the new things coming out. They and not just Comcast see it as most use is just surfing the web. Myself being a gamer know that every day all day 24/7 Millions yes Millions are online gaming at any given time. You take that number and and given the fact most these people understand Bandwidth they will take the best available to them. Like I said I like Comcast but if better came around I would be one added to that 92,000 first chance.

LeftOfSanity

join:2005-11-06
Felton, DE

Re: It's Comcastic alright...

said by JerryTongue See Profile :

I read up on all the findings here and this one is kinda funny. First they talk about how many came on over the last 2 years then how they put that little part in about the 90 some thousand they lost and add it to collage kids going to school and what not.First off it's not the collage kids paying the bill, it's the parents ( there at home for break for the most part) I know people that like the VOIP with comcast, not many but I do. But I would have to lean more of the 92,000 customers leaving to they are now able to have Fios, have gone to Direct Tv and so on. I have Comcast, I like Comcast. They have been a good service to me but I used Skype for years when it was free which was always very clear so for me to now have to pay for it? Nope And also the demand for bandwidth is becoming much greater for all the new things coming out. They and not just Comcast see it as most use is just surfing the web. Myself being a gamer know that every day all day 24/7 Millions yes Millions are online gaming at any given time. You take that number and and given the fact most these people understand Bandwidth they will take the best available to them. Like I said I like Comcast but if better came around I would be one added to that 92,000 first chance.
All I ever hear is "Im a gamer! I need more bandwidth" Online gaming doesn't use THAT much bandwidth. Latency is more important.

johndoe303

join:2003-01-01
Boca Raton, FL

My service has been down for 3 days now.. Latencies are higher then ever. While the 8/756 tier is nice it's not worth the headache. Not to mention they raised my bill 24$ this month!

Powerboost is temporary, anyone who thinks otherwise is fooling themselves. No you do not have a 30/2 line from Comcast. lol.

When it comes to VoIP I'm with Inphonex now pay as you go.. at roughly $8.00 a month I'm loving this service! It's exactly what I needed. Concrap voice isn't available here and I wouldn't go for it even if it was.
--
WRTSL54GS v2 + WRT54G v2
JerryTongue

join:2003-04-01
Auburn, WA

Both are important, more so depending on the game.
Example: Hosting a game of Halo through a program used through a PC, you connect Xboxs by way of systemlink it requires
128 KBPS Per XBox You can do the math.
You say all you hear is about gamers, well slowly people in these forums are starting to realise how many people use the Internet for Gaming, you dont see much of them here because they are online gaming not here. I would have to agree with you a little though, Latency is more important, with poor Latency it doesnt matter how much bandwidth you have but you do need both.

ztmike
Mark for moderation
Premium
join:2001-08-02
Michigan City, IN

What?

Comcast doesn't give out free fileplanet service do they?

So what

@verizon.net

Does anyone care.....

So what if people get their phone service from Comcast.It's not like it's some huge money maker.There so many companies selling voice that comcast might as well be SunRocket with all the debt they have right now.So sad they are so late to the game.

mikedz4

join:2003-04-14
Weirton, WV

Re: Does anyone care.....

I hate my comcast digital voice service. At least once a month it goes down for at least half a day which is unacceptable to me. When my promo for triple play for $129 is done I will probably drop the digital voice and go to verizon again.
Forums » Comcast: 3 Million VoIP Customers in 2 Years


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