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story category Comcast: 6% Take Triple Play
Company hopes 16% will by the end of 2007...
(old news - 08:52AM Wednesday May 02 2007)
tags: prices · competition · business · cable · bundles
Comcast's launch of the triple-play bundle (aka TV, broadband and VoIP) in 2006 made it "one of the most important years in the company's history," says Comcast CEO Brian Roberts. The company says that 7% of their customer base took the triple play by the end of 2006, a figure Comcast execs say will reach 16% by the end of 2007. Roberts has previously said he's not sure customers are ready for the "quadruple play," the bundling of wireless phone service.

Comcast is the most successful at signing up triple-play customers, thanks largely to their aggressive VoIP push and their $99 introductory bundle. The results of a recent survey indicated that 85% of consumers don't grab the triple play from their ISP, though that number is down from 89% a year ago. Last year we cited another study that said most consumers prefer to shop around for their third and fourth connectivity option.

Related:
  1. RCN Fights FiOS
  2. It's Comcast TV Rate Hike Season, Again
  3. Consumer Reports: FiOS, U-Verse Best Triple Play
  4. Real Consumer Group Takes Aim At Fake Ones
  5. A Milder Cable Rate Hike Season Is Coming
  6. Shaw Sues Novus For Defamation
  7. Comcast DOCSIS 3.0 Hits Denver
  8. Who Knew? Home-Rolled Fiber Lowers Cable Rates
Forums » Comcast: 6% Take Triple Play
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Post a:
moonpuppy

join:2000-08-21
Glen Burnie, MD

They call me once a week.....

.....to try and sell me this. Doesn't matter how many times you say no, they keep trying.
rodrod5

join:2001-02-28
Houston, TX

Re: They call me once a week.....

dude if they called every week I would ditch them for that

right now suddenlink sends me 2 at a time large postcards to sign up at least one time a week

not a chance
moonpuppy

join:2000-08-21
Glen Burnie, MD
·Verizon Online DSL

Re: They call me once a week.....

Once I get my little wiring project done in my house, it will make it much easier to swith providers.

The main problem is that they can call me because I have a relationship with them and even if I were to cancel, they can still call for up to 18 months after.

nightshade74
Yet another genxer
Premium
join:2004-11-06
Prattville, AL
·Knology

Re: They call me once a week.....

»https://www.donotcall.gov/FAQ/FAQConsumersNew.aspx
"If you make a specific request to that company not to call you, however, then the company may not call you, even if you have an established business relationship with that company."

I've had to write a couple of letters (they seem to do the most good)...
RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11
·AT&T Midwest

You can opt out of their marketing calls. Each time they call tell them to put you on their do not call list. Then, on the third call after that file a complaint with the FTC/FCC site. That generally gets their attention.
--
Toolmaster of La Grange.
notambiguous

join:2005-03-24

said by moonpuppy See Profile :

The main problem is that they can call me because I have a relationship with them and even if I were to cancel, they can still call for up to 18 months after.
The DNC law has a provision where you can ask a business that you have a relationship with to only call you for non marketing purposes. That is one thing I always specify when opening an account with any business.

Rejected One
I Suffer From Id10t Errors
Premium
join:2003-07-31
Wilmington, DE
clubs:
·Juno Express

call comcast and ask them to mark your account non-solicitation if comcast is calling it will stop it does take a couple weeks at the most so they contact the telemarketers to remove you from callback list. had it done to mine, have them make it no contact at all and you will stop getting the mailers as well.

nekote

join:2000-12-16
Hopkinton, MA

Of course, not for existing customers.

Standard introductory sales ploy - not for existing customers.

Probably works best if you're in a market served by 2 or more equivalent providers.

The switch back and forth, just after the "introductory" pricing ends? And sign up for a competitor's introductory deal?

If so, get a personal / vanity web domain and use that for your email address, so you don't have to have a vendor linked new email address every year. www.1and1.com, for one, provides domain name leasing with 1 email account for $6 / year.
--
Government is like fire - a dangerous servant and a fearful master - George Washington

Democracy is the worst form of government, except for all other forms of government. - Winston Churchill

Goober
Premium
join:2000-12-17
Naperville, IL
·Comcast
·WOW Internet and C..

Re: Of course, not for existing customers.

said by nekote See Profile :

www.1and1.com, for one, provides domain name leasing with 1 email account for $6 / year.
Don't see that offer. Do you have a link?
travelguy

join:1999-09-03
Santa Fe, NM

Re: Of course, not for existing customers.

said by Goober See Profile :

said by nekote See Profile :

www.1and1.com, for one, provides domain name leasing with 1 email account for $6 / year.
Don't see that offer. Do you have a link?
Right hand side of the page, under domains:

»order.1and1.com/xml/order/Home;j···13706026

Goober
Premium
join:2000-12-17
Naperville, IL

Re: Of course, not for existing customers.

Thanks. That's a good deal.
travelguy

join:1999-09-03
Santa Fe, NM

Re: Of course, not for existing customers.

Yep... I moved to 1and1 a few years ago after running my own linux servers for years and am reasonably happy with their service.
itguy05

join:2005-06-17
Camp Hill, PA

Just get a domain - $10/yr from GoDaddy
and then www.hagenhosting.com - $3.95/mo:
* 110 GB disk space
* 1,100 GB monthly bandwidth
* 500 POP3 e-mails
* Pre-installed scripts
* Basic Spam Control tool

You get a real web presence and site.

100% Linux (unlike 1x1 who uses a lot of Windows), rock solid for me for the past 5 years, and a great value.

Now I'm never at the mercy of an ISP. Best thinf I've done.
travelguy

join:1999-09-03
Santa Fe, NM

Re: Of course, not for existing customers.

said by itguy05 See Profile :

(unlike 1x1 who uses a lot of Windows)
Ummm, just to be clear: 1and1 offers either Linux or Windows hosting with similar pricing for either, depending on what your requirements are.

Goober
Premium
join:2000-12-17
Naperville, IL
·Comcast
·WOW Internet and C..


1 edit
said by itguy05 See Profile :

Just get a domain - $10/yr from GoDaddy
and then www.hagenhosting.com - $3.95/mo:
* 110 GB disk space
* 1,100 GB monthly bandwidth
* 500 POP3 e-mails
* Pre-installed scripts
* Basic Spam Control tool

You get a real web presence and site.

100% Linux (unlike 1x1 who uses a lot of Windows), rock solid for me for the past 5 years, and a great value.

Now I'm never at the mercy of an ISP. Best thinf I've done.
Personally, I just need a custom email address. All that other stuff is overkill.
Ahrenl

join:2004-10-26
North Andover, MA
·Verizon FIOS

Umm, existing customers can take advantage of the triple play $99/mo pricing. Just call in, hit the buttons to cancel your service, and then tell the CSR that you're calling to see how long you need to tell them before you cancel your service because you're switching to Verizon. If they're REALLY dense, ask them if there are any retention promotions going on.

Rinse and repeat 1 mo after the "promotional" pricing runs out. Been doing this for years..

Goober
Premium
join:2000-12-17
Naperville, IL

Re: Of course, not for existing customers.

Me too.

But, I haven't used an ISP email for years. I don't want to be tied down like that in the event that CC finally tells me to take a hike.
Ahrenl

join:2004-10-26
North Andover, MA

Re: Of course, not for existing customers.

I've used yahoo email for the last 11 years. Using POP3 I d/l my yahoo, google, comcast, and family email all to outlook, so I guess I use the ISP email, although I never send or receive anything on it.

Goober
Premium
join:2000-12-17
Naperville, IL
·Comcast
·WOW Internet and C..

Re: Of course, not for existing customers.

I need a custom email so it's professional looking. I've been using for personal purposes yahoo for many years and gmail since that's been around. But, I hate giving gmail addresses out for business. I do it, but I don't like it.

Yeah, other than POP downloading of email, I haven't used my ISP mail in years.

karlmarx

join:2006-09-18
iraq
·Fairpoint Communic..

for $99.00, it's a deal

But usually only for 3-6 months. Afterwards, that 'savings' evaporates to a $250.00 a month bill. That means in a full year, you'll be paying comcast over $3,000.00. That's an awful lot of money for 150 channels of crap, capped internet, and dodgy voip service.

I'd pass...
--
Stick it to the MAN. Support your local torrent sites. Proudly providing 100mb of upstream for all your TV, Movie, and MP3 needs.

CO_Chris
Premium
join:2001-08-28
Broomfield, CO
·Comcast
·Earthlink Cable Mo..
·Comcast Digital Vo..

Re: for $99.00, it's a deal

said by karlmarx See Profile :

But usually only for 3-6 months. Afterwards, that 'savings' evaporates to a $250.00 a month bill. That means in a full year, you'll be paying comcast over $3,000.00. That's an awful lot of money for 150 channels of crap, capped internet, and dodgy voip service.

I'd pass...
Not sure where you do your math but i pay 170 a month for all 3 now and for doggy VOIP you must be talking about Vonage because my CDV works so much better.have you had CDV? i bet not.
rodrod5

join:2001-02-28
Houston, TX

Re: for $99.00, it's a deal

said by CO_Chris See Profile :

said by karlmarx See Profile :

But usually only for 3-6 months. Afterwards, that 'savings' evaporates to a $250.00 a month bill. That means in a full year, you'll be paying comcast over $3,000.00. That's an awful lot of money for 150 channels of crap, capped internet, and dodgy voip service.

I'd pass...
Not sure where you do your math but i pay 170 a month for all 3 now and for doggy VOIP you must be talking about Vonage because my CDV works so much better.have you had CDV? i bet not.
He was probably factoring in the next price hike to take place between the time he hit the "I'm Feeling Lucky" button and the time the post was actually visible to other forum members
travelguy

join:1999-09-03
Santa Fe, NM

said by CO_Chris See Profile :

]Not sure where you do your math but i pay 170 a month for all 3 now and for doggy VOIP you must be talking about Vonage because my CDV works so much better.have you had CDV? i bet not.
I pay Echostar $43 a month, Comcast $58 and Vonage $31, for a total of $132. Each one of these providers needs to earn my money each and every month, or I'll switch. Why would I want lock myself into a single provider for all 3 and pay more?

MemphisPCGuy
Senior Systems Engineer
Premium
join:2004-05-09
Memphis, TN
·Comcast

Re: for $99.00, it's a deal

My Comcast Triple Play is $146.00 + PPV - Thats the Digi 2000 package (Standard + Two Premiums (I picked SHO and HBO since that adds 3 additonal HDTV channels)), HSI (6/384), Digital Phone (Seperate bandwidth from HSI). That includes the SA 8300HD HDTV Box and HDTV Premium Tier. As Memphis just recently switched from Time Warner to Comcast there has been some channel changeups in the HDTV Premium Tier but so far Im happy with the service and one bill to pay.
--
»www.specmiata.com
»www.roofseek.com
NYC Girl
Premium
join:2007-02-04
Bronx, NY
·Optimum Online
·Optimum Voice

yeah, the cable voip's tend to work better, in my opinion. You never see me post about outages, just TWC in general, occasionally. I kinda like the VoIP w/the matching internet service.
travelguy

join:1999-09-03
Santa Fe, NM

Re: for $99.00, it's a deal

I agree - separate VOIP is still a techie market. While I haven't had any problems with my provider in 18 months, my troubleshooting skills are probably better than your average subscriber.

If I were a cable company or even the local carriers, my marketing strategy would be "It just works, and when it doesn't, we'll figure it out."
NYC Girl
Premium
join:2007-02-04
Bronx, NY
·Optimum Online
·Optimum Voice


1 edit

Re: for $99.00, it's a deal

YES, I think the techies actually enjoy the challenge of trying to figure out what is wrong when the service goes down. Too much drama for me. I would wind up going back to POTS or using my cell phone exclusively if I ran into service issues w/indy VoIP's or Digital Phone.

Good marketing strategy, though, Verizon would have a fit. They would now sue for using their marketing strategies - there're always on commercials - I think they are hillarious.
KraziJoe

join:2006-09-08
Alexandria, VA
·Comcast

I have their Platinum Triple Play package. $159.99 for everything they offer, except the foreign language channels and the Pay Per View Channels (IE Stern, WWE 24/7). All movie channels, all sports channels. 8MB down 768 up. I also have the HD DVR for another $10 and a 2nd HD Receiver for $6. Taxes and such and I am at $190 or so...Best deal out there right now...
*Verizon is not available in my area.

Ebolla

join:2005-09-28
Dracut, MA

1. The $99.00 bundle for standard+chsi+voip is for 12 months not 3-6
2. That cost breaks into approx. $125/month not including any possible digital packages. Even with all premiums a dvr and 2 digital boxes it still doesnt hit $250/month

From your posts I can hazard a guess that comcast is not your favorite company. But at least toss out some semi accurate numbers in posts about how bad comcast is and how the savings isnt really a savings.

NJxxxJon
something good. or your mom.
Premium
join:2005-10-22
00000

Promotion

I thought this was just a small-term promotion? Arent the prices going to change with this?
dr2500

join:2005-09-09
Lancaster, PA
·Comcast


1 edit

Comcast is on a roll..

I have all three and very happy with the service. I have noticed that over the year the service has been getting a lot better. I have a great signal, clear picture, a "Superfast" internet connection and great phone service. Also here in Lancaster we now have Power boost or Burst on both upload and download. So for now I have no beef with Comcast, but still wish everyday I had FiOS!! Verizon ROCKS! Have a good day ALL!

04192377
BooB Man
Premium
join:2007-04-07
Newark, DE

Re: Comcast is on a roll..

said by dr2500 See Profile :

So for now I have no beef with Comcast, but still wish everyday I had FiOS!! Verizon ROCKS! Have a good day ALL!
FiOS does rock. 15/2 for only $44.95 per month.

fioslover

@verizon.net

Re: Comcast is on a roll..

You know, yeah comcast takes 1.7 million telephone lines from all telcos combined, I imagine since they are claiming to offer telephone service they must be required to offer (ULS) Universal Lifeline which costs $5 a month, meanwhile FIOS, U-Verse takes Video Customer away from cable with monthly cost of $60 - $150, not hard to see who is going to make out here

Rob A
Same Old Jets
Premium
join:2005-01-17
Pompton Plains, NJ

16%?

Ha, good luck with that. I would hope more people are smart enough to realize the stupidity behind these triple plays once the year is up.
Forums » Comcast: 6% Take Triple Play


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