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Comcast Bucks Trend, Still Slightly Adding Video Subscribers
by Karl Bode 08:03AM Tuesday Apr 22 2014
Comcast's first quarter 2014 earnings were released this morning, indicating that Comcast is one of the only large cable operators not losing basic cable subscribers. According to the earnings, Comcast added 24,000 video subscribers on the quarter, the second straight quarter of customer additions, and up from the 25,000 customers the company lost this time last year. Comcast also continues to see strong broadband subscriber gains as they leech DSL users the telcos don't want and are intentionally driving to cable -- adding 383,000 broadband subscribers on the quarter. Though growth is slowing, Comcast also added 142,000 digital voice customers on the quarter.

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nfotiu

join:2009-01-25

How many are actually watching the video?

Seems that both Comcast and Verizon are offering Internet+TV packages that are cheaper than stand alone internet. The customer retention depts sell these often unadvertised rates when you try to cancel the video portion of your bill. ie, pay $90 for standalone internet, or $70 for internet+basic tv. Basically you just get local QAM channels and no STB, and it is worth it even if you don't have the means or desire to watch any of those channels.. I'd guess most cord cutters who shed their TV portion end up in one of these plans and still get counted as video subscribers.

aaronwt
Premium
join:2004-11-07
Woodbridge, VA

Re: How many are actually watching the video?

said by nfotiu:

Seems that both Comcast and Verizon are offering Internet+TV packages that are cheaper than stand alone internet. The customer retention depts sell these often unadvertised rates when you try to cancel the video portion of your bill. ie, pay $90 for standalone internet, or $70 for internet+basic tv. Basically you just get local QAM channels and no STB, and it is worth it even if you don't have the means or desire to watch any of those channels.. I'd guess most cord cutters who shed their TV portion end up in one of these plans and still get counted as video subscribers.

They would still be a video subscriber. if you are getting any Tv channels from the cable comapany and paying for it then you are a subscriber.
oblivious

join:2012-12-27
New York, NY
Reviews:
·CenturyLink

Re: How many are actually watching the video?

But that's absurd, and it's a way of lying about their subscription rates. If they give you a discount to have a service that you've never used and never will, you're not really a subscriber.

I was a Comcast customer until earlier this year. I had an internet access subscription, and it was cheaper to get it with basic television than it was to get it standalone. I never once plugged in a television.
dishrich

join:2006-05-12
Springfield, IL
said by nfotiu:

Basically you just get local QAM channels and no STB,

Actually since most CC systems have NO more (clear) QAM locals, you are normally provided 1 STB (or DTA) as part of this pkg...since you HAVE to have some sort of STB (or cablecard) to decrypt even local channels...

IowaCowboy
Iowa native
Premium
join:2010-10-16
Springfield, MA
kudos:1
Reviews:
·Verizon Broadban..
·Comcast

I have internet only

I try to give Comcast as little money as possible. I have my TV with DirecTV.

I do have that home control package ($9.99/month) through Comcast. If I move to Maine I might get ADT pulse and bundle it all in one service (home automation and security.
--
Stop the Comcast-Time Warner merger, I'd rather Time Warner buy out Comcast.

newview
Ex .. Ex .. Exactly
Premium
join:2001-10-01
Parsonsburg, MD
kudos:1
Reviews:
·DIRECTV
·Comcast

Non-subscriber Subscribers

Click for full size
I wonder how many are people who are HSI Only subscribers are being counted as "subscribers" for purposes of reporting to advertisers and investors?

Starting back in August of 2013, when I accessed my Comcast account online, I noticed that my account showed I was "connected" to Xfinity TV. I haven't been a Comcast TV subscriber for over 11 years. I reported this issue in the Comcast Direct Forum and was told this was a "glitch". I asked when it was going to be fixed ... and got no answer and not another post to that thread.

Fast forward to March of 2014 and, still seeing this "glitch" I wrote an email to Comcast drawing attention to this problem and inquiring WHY I was being shown as a Comcast TV subscriber when, in point of fact, I was NOT ... and hadn't been for quite a long time. I asked if I was being reported as a Comcast subscriber to their advertisers.

Quite quickly I was contacted by a CSI from "ComcastCares" who, after about a month, eventually removed that designation of "connected" to XfinityTV from my account.
joe_h

join:2010-05-26
Las Cruces, NM

Smoke and mirrors...

The numbers are inflated. I recently moved into a newly built home. At the old house I could get 50/20 service from Centurylink, but only 7/1 at the new home. I reluctantly went back to Comcast for 50/10 service. Of course, the internet/basic TV package was cheaper than internet alone, so that was the package I chose.

I told the Comcast tech to not even bother bringing out a cable box, as I have no intention of using the TV service (I have DTV). He informed me that he was required to hook it up anyway. 5 minutes after he left, I disconnected the cable box, and it's been sitting on a shelf ever since. I'm sure I'm still counted in the "TV subscriber" numbers even though I've never used it.

karpodiem
Hail to The Victors
Premium
join:2008-05-20
Detroit, MI

Re: Smoke and mirrors...

this. tv + internet is cheaper than just subscribing to internet. they're goosing the numbers.

gar187er
I do this for a living

join:2006-06-24
Dover, DE
kudos:4

x1

its not just bundles, but people actively adding X1 service.
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I'm better than you!