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Comcast Confirms Our Scoop on Speed Improvements
by Karl Bode 02:33PM Thursday Jan 23 2014 Tipped by dishrich See Profile
The other day we exclusively reported that Comcast was rolling out yet another round of speed improvements for the company's customers, with many of the company's existing tiers seeing their speeds doubled yet again. Specifically, Comcast will be boosting their "Performance" tier from 25 to 50 Mbps, their "Blast" tier from 50 to 105 Mbps, and may (this is not set in stone) be bumping their "Extreme" service from 105 Mbps to 305 Mbps.

As we noted the upgrades are to be limited in scope initially, restricted to certain bundles. Comcast has since confirmed the upgrades to Multichannel News, noting they'll initially only be made available only in the company's Central Division:
quote:
Comcast is presently limiting the new bundle packages to its Central Division, a region that operates in 15 states and covers markets such as Chicago; Detroit; Atlanta; Detroit; Miami; and Nashville, Tenn. Comcast has not announced when or if it will offer similar speed packages in its West and Northeast divisions.
Our source noted that while limited in scope, additional markets would be seeing these speed upgrades in March.

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jgkolt
Premium
join:2004-02-21
Avon, OH

upload

What is the upload speeds on the different tiers and are they increasing too?
jagged

join:2003-07-01
Boynton Beach, FL

Re: upload

Performance 25/5 is becoming 50/10
Blast 50/10 is becoming 105/20
Extreme 105/20 *may* become 305/65 - though this tier does not use DOCSIS but metro fiber

telcodad

join:2011-09-16
Lincroft, NJ
kudos:7

1 recommendation

Re: upload

said by jagged:

Extreme 105/20 *may* become 305/65

According to Jason Livingood (Vice President of Comcast's Internet & Communications Engineering Division), 305/65 is not (nor soon-to-be) a DOCSIS HSI tier:

From: jlivingood See Profile »Re: 305 Mbps on DOCSIS?
quote:
305 is not a current or near term DOCSIS tier.

Chris 313
Come get some
Premium
join:2004-07-18
Houma, LA
kudos:1
Reviews:
·AT&T U-Verse
·Vonage
·Comcast
·Comcast Digital ..

Re: upload

said by telcodad:

said by jagged:

Extreme 105/20 *may* become 305/65

According to Jason Livingood (Vice President of Comcast's Internet & Communications Engineering Division), 305/65 is not (nor soon-to-be) a DOCSIS HSI tier:

From: jlivingood See Profile »Re: 305 Mbps on DOCSIS?
quote:
305 is not a current or near term DOCSIS tier.

So what? Extreme 105 becomes 205-250? That's still doable on Docsis
cdbma

join:2003-01-19
Bolton, MA

stilll...

I would like the same performance for less money. There is no way I can use 50, so I'm paying for all that extra bandwidth that is going to waste. They're copying the cable channel side of the business. Give me "hundreds" of channels, most of which I don't watch, then charge me a bundle.

It's a pure marketing ploy at users' expense.

smunro622
Premium
join:2006-02-15
Madison Heights, MI

Re: stilll...

does this include business customers?

Simba7
I Void Warranties

join:2003-03-24
Billings, MT
So, you want a cheaper tier and less speed? What if they just wanted to get rid of the slower tiers?
cdbma

join:2003-01-19
Bolton, MA

Re: stilll...

I want the same speed at a lower price. Their costs are not going up, just their price. They're padding the top line and puffing out their chests at the competition.

bobjohnson
Premium
join:2007-02-03
Orlando, FL
Reviews:
·AT&T U-Verse
·T-Mobile US
·Sprint Mobile Br..
said by Simba7:

So, you want a cheaper tier and less speed? What if they just wanted to get rid of the slower tiers?

Then Comcast would be like Charter. They can start at 60 meg also.

tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
kudos:4

1 recommendation

Chicago; Detroit; Atlanta; Detroit; Miami; and Nashville, Tenn

Miami is Central? Somebody get a map out.

mustang50
Premium
join:2005-05-06
Roseville, MI

Re: Chicago; Detroit; Atlanta; Detroit; Miami; and Nashville, Tenn

Nice of them to mention Detroit twice. Maybe we'll get doubled twice...
relish

join:2009-07-21
Sterling Heights, MI

Re: Chicago; Detroit; Atlanta; Detroit; Miami; and Nashville, Tenn

I like that.
Bob61571

join:2008-08-08
Washington, IL
Remember how the Atlanta Braves used to be in the NL Western Division.

tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
kudos:4
Reviews:
·Comcast

1 edit

Re: Chicago; Detroit; Atlanta; Detroit; Miami; and Nashville, Tenn

They list Atlanta as central too but Miami is about as southeast as you can get being on the shore of the Atlanta Atlantic ocean, not the Great lakes or Mississippi river or other Central US landmark of any kind...or at least it was when I went to school.
First New Math, now New geography?


bobjohnson
Premium
join:2007-02-03
Orlando, FL
Reviews:
·AT&T U-Verse
·T-Mobile US
·Sprint Mobile Br..

1 recommendation

Re: Chicago; Detroit; Atlanta; Detroit; Miami; and Nashville, Tenn

said by tshirt:

being on the shore of the Atlanta ocean,
First New Math, now New geography?


Does the Atlanta Ocean get double Comcast speeds also
--


tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
kudos:4

Re: Chicago; Detroit; Atlanta; Detroit; Miami; and Nashville, Tenn

twice the water level might bring it to the central time zone, but then it wouldn't be center any more.

bobjohnson
Premium
join:2007-02-03
Orlando, FL

Re: Chicago; Detroit; Atlanta; Detroit; Miami; and Nashville, Tenn

Yeah, if the Atlantic Ocean makes it to Atlanta, Chicago would be the east coast also
Kearnstd
Space Elf
Premium
join:2002-01-22
Mullica Hill, NJ
kudos:1

surprised no Philly Metro

mainly because that is their home region with HQ and all.
--
[65 Arcanist]Filan(High Elf) Zone: Broadband Reports

phunkysmell

@comcast.net

internet only

So if you have internet only you pay $10 more for half the speed (or looked at another way, $30 more for internet only). They're really doing everything they can to paddle upstream against the cord cutters and preserve their old business model. They could never pull these tricks with real competition.
pkorx8

join:2003-06-19
San Francisco, CA

Just got upsold by Comcast

I've been paying $64 for internet-only Performance package for the last year, as the promo deal expired and the retention dept didn't take my bluff (to leave unless they extend my promo deal!).

Comcast "convinced" me to switch to the basic cable & blast double-hitter package for ~$45ish for a 12months.

Speedtests do currently come out to 50Mbps, but realistically I can't see much difference between 25Mbps vs 50Mbps. Netflix/Hulu streaming site don't/can't seem to take advantage of 50Mbps.

100Mbps will awesomely just be bragging rights and not much more.

As much as I hate to give my $ to the (evil) big Comcast industrial complex, this is actually a good value deal. (I will comment again in 12months after my talking to retention dept.)
Millenium

join:2013-10-30
kudos:1
Reviews:
·Time Warner Cable

Re: Just got upsold by Comcast

said by pkorx8:

Netflix/Hulu streaming site don't/can't seem to take advantage of 50Mbps.

Ummm, albeit at the "low" video quality setting, I can stream two shows simultaneously without stalling on my 2/1 line. There are some real issues on Comcast!
travelguy

join:1999-09-03
Santa Fe, NM
said by pkorx8:

Speedtests do currently come out to 50Mbps, but realistically I can't see much difference between 25Mbps vs 50Mbps.

Exactly. You'll be hard pressed to find any content provider that will feed at anything close to the current speeds, much less the new doubled speeds. There are two reasons Comcast is doing this:

1) There is some marginal benefit to households with simultaneous users. Theoretically you could have 5 or 6 people streaming HD video at the same time. Practically, the number of accounts where this is currently a problem is probably quite small.

2) More importantly, with the exception of the current FIOS footprint which is very small, it kills the phone companies who are trying to compete using VDSL or fiber to the node.

NOCMan
MacChatter
Premium
join:2004-09-30
Colorado Springs, CO
Netflix and other sites send data in chunks now rather than flooding the end devices. It's actually better for the network.

nerdburg
Premium
join:2009-08-20
Schuylkill Haven, PA
kudos:1

3 recommendations

Since nobody said it yet...

"Oh great now I can get to my cap twice as fast!"

mustang50
Premium
join:2005-05-06
Roseville, MI

1 edit

Re: Since nobody said it yet...

We were waiting for you to say it.

I wish Comcast was more like Nike.

JUST DO IT!

tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
kudos:4
Reviews:
·Comcast

Re: Since nobody said it yet...


.
said by mustang50:

I wish Comcast was more like Nike.

You mean like using child labor in sweatshops and exposing workers and the environment to toxic chemicals?

A little caution is not a bad thing.
better a slower more reasoned rollout, than having a nationwide disaster

mustang50
Premium
join:2005-05-06
Roseville, MI

Re: Since nobody said it yet...

oh geez I was just kidding...but they must think they're ready or they wouldn't have announced this...

And I bet if you asked some CSRs...it's not much different.. just kidding again....

tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
kudos:4

Re: Since nobody said it yet...

I think the phased thing is because they KNOW there will be growing pains and that the CSR's can only handle so many additional calls at once.
The idea that ANY rollout is as simple as flip a switch and call it good is a long way from reality.
MURICA

join:2013-01-03
It's a legitimate complaint.

(305/8)*60*60*2 = 274 GB in two hours.

You will now be able to exceed your monthly bandwidth quota in a little less than two hours. Something ain't right here.

Also, if they're still charging you an extra $10 for every 50 GB you go over, have fun getting charged an extra $25 on your bill for every extra hour you use your 305 Mbps connection at its full speed that month. A 305 Mbps connection, if saturated 24/7 for 30 days, could theoretically use 98.8 terabytes of data, racking up a bill with nearly $20,000 in overage fees.

You guys can keep your capped 300 Mbps and overages. I'm happy with my uncapped 30 Mbps and no overages, thanks.

telcodad

join:2011-09-16
Lincroft, NJ
kudos:7

Re: Since nobody said it yet...

said by MURICA:

It's a legitimate complaint.

(305/8)*60*60*2 = 274 GB in two hours.

You will now be able to exceed your monthly bandwidth quota in a little less than two hours. Something ain't right here.

Also, if they're still charging you an extra $10 for every 50 GB you go over, have fun getting charged an extra $25 on your bill for every extra hour you use your 305 Mbps connection at its full speed that month. A 305 Mbps connection, if saturated 24/7 for 30 days, could theoretically use 98.8 terabytes of data, racking up a bill with nearly $20,000 in overage fees.

You guys can keep your capped 300 Mbps and overages. I'm happy with my uncapped 30 Mbps and no overages, thanks.

First, Comcast's residential "Extreme 305" (recently upgraded to "Extreme 505" »Extreme 305/65 now 505/100) service is not a DOCSIS tier, but is provided via FTTH »Extreme 305

There are no plans to offer a 300/305 HSI tier via DOCSIS: »Re: upload

Second, the "Extreme 305/505" residential HSI tier is currently uncapped: »Comcast's 305 Mbps Tier Has No Cap -- For Now
JBT

join:2002-12-06
Tucson, AZ
Ha I know right? Because I can do it faster I am clearly going to do download more! NOT I'm just going to wait less with IMO is an improvement.

Jose G

@12.96.2.x

HOUSTON

Would Houston be under the Central division of Comcast. Or does it fall under another division?
mosesinidaho

join:2006-02-25
Post Falls, ID

Re: HOUSTON

West division
iansltx

join:2007-02-19
Austin, TX
kudos:2
Reviews:
·Time Warner Cable
·Verizon Online DSL
·Comcast

Clarification on what's happening

Comcast isn't actually upgrading existing speed tiers, and Multichannel's article makes that crystal clear. Performance isn't gaining any speed "only for double or triple play users". Nor is Blast.

What *is* happening is Comcast is repositioning Performance as an "entry level" tier, too low-speed (heh) for bundling as part of a double or triple play, while simultaneously bringing "extreme" into the fold of tiers that are actually efficient to get under a double or triple play situation, rather than having little in the way of discounts compared to lower-end tiers. At the same time, they're adding some more "discount juice" for folks who get a double or triple play with those tiers, so prices end up being the same despite the higher tiers.

This also explains why there don't appear to be plans for a faster DOCSIS based tier on the cards; Extreme 105 will stay Extreme 105, available for $115 or so per month for folks who want internet-only (plus modem and router rental, or you can buy your own). But Extreme 105 plus phone or extreme 105 plus cable TV (or both) will now be available at minimal extra cost above Internet-only service.

Point being, you'll still be able to get the fastest tier Comcast offers in your area as Internet-only (as opposed to some smaller ISPs who won't allow that). It'll just be as expensive as ever, and adding voice or TV to your bill will make a much smaller impact as long as you're sitting at 50/10 or better anyway (which, yes, is overkill for some people).

fuziwuzi
Not born yesterday
Premium
join:2005-07-01
Atlanta, GA

Re: Clarification on what's happening

So what it boils down to is that someone like me, who currently subscribes to Limited Basic TV and Performance HSI, will not get that HSI increased from current 25/5 to 50/5. I'd need to subscribe to a double or triple play package to see that increase.
--
Teabaggers: Destroying America is Priority #1
MURICA

join:2013-01-03

Comcast's bandwidth caps.

Let's put these so-called "upgrades" into perspective. Comcast still has a 250 GB monthly bandwidth cap and $10 overage fees for every 50 GB you go over. They have had this same 250 GB bandwidth cap for the past six years with zero increase in quota allotted to you.

(305/8)*60*60*2 = 274 GB in two hours.

You will now be able to exceed your monthly bandwidth quota in a little less than two hours. Something ain't right here.

Also, if they're still charging you an extra $10 for every 50 GB you go over, have fun getting charged an extra $25 on your bill for every extra hour you use your 305 Mbps connection at its full speed that month. A 305 Mbps connection, if saturated 24/7 for 30 days, could theoretically use 98.8 terabytes of data, racking up a bill with nearly $20,000 in overage fees.

You guys can keep your capped 305 Mbps and overage fees. I'm happy with my uncapped Time Warner 30 Mbps connection with no overage fees.
dlewis23

join:2005-04-18
Boca Raton, FL

1 recommendation

Re: Comcast's bandwidth caps.

said by MURICA:

Comcast still has a 250 GB monthly bandwidth cap and $10 overage fees for every 50 GB you go over.

Umm no they don't. They got rid of the cap. Its not a 300 GB cap but thats only in a few cites for the rest there is no cap right now.
nanoflower

join:2002-07-14
30876

Re: Comcast's bandwidth caps.

If only that were true..
MikePWV

join:2010-09-08
Martinsburg, WV

garbage

Must be nice...Blast here still is stuck @ 25 Mbps. Guess it must be nice to live in areas where Comcast has to compete for business.
Chaldo

join:2008-03-18
West Bloomfield, MI

Re: garbage

Yeah Yeah... Detroit was like last to get D3 upgrades.

FarmerBob

join:2000-12-21
Littleton, CO
Reviews:
·CenturyLink
·EarthLink
·ViaTalk
·Comcast

All I ask for is Stability . . .

I'd rather have "stability". Speed does not equal Stability and Stability is far better than Speed. And after the last batch of increases, mine still hasn't stabilized after 9 months. They say that this happens and that they are working on it. That was last June. Their speed tests show I have good speed, but I can not do anything with it. Much less do it consistently. Thus the need for stability.