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story category Comcast Employee Assaults, Robs Check Cashing Outfit
Cuts phone lines, pretends he's there to help....
08:36AM Thursday Jul 09 2009 by Karl Bode
tags: business · cable · Comcast
Tipped by cresendez See Profile
For a while there Comcast was having better luck with their field techs and contractors not making news for blowing things up or kitten torture, but lately things seem to be returning to normal. A Comcast employee in Portland this week was arrested for attempted aggravated murder, first-degree robbery and first-degree assault. Comcast's Michael Clarence Hagen decided it made sense to cut the phone lines to a local check cashing store, then inform the owner he could fix their problems. When let in to the store, Hagen "violently clubbed the woman in the head with a crowbar" and robbed the store of $3,000 in cash.

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Forums » Comcast Employee Assaults, Robs Check Cashing Outfit
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odog
Cable Centric Vendor Biased
Premium
join:2001-08-05
Norcross, GA
clubs:

you've got to admit

He should have stolen a qwest van before robbing the store. It also makes me wonder if this was a spur of the moment thing, or some sort of premeditated crime.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA

1 edit

Re: you've got to admit

That would just add grand theft auto to his list of convictions.
--
Canada = Hollywood North

NickD
Premium
join:2000-11-17
Princeton Junction, NJ
clubs:
·Comcast

Another adventure of the Concast Tech

Why is it only Comcast techs that get into trouble? Sure, the Verizon tech was caught jerking off once, but Concast techs have had over 10 misadventures. I remember the last Comcast tech incident happened just a few weeks ago.

Where will the Concast Tech strike next?
It's Comcastic!

geeknik

join:2000-04-30
Luther, OK

Re: you've got to admit

At this point would GTA really matter?

ninjatutle
Premium

join:2006-01-02
San Ramon, CA
There's also the intimidation factor. A Qwest van just doesn't strike fear as a Comcast van would..

R4M0N
Brazilian Soccer Ownz Joo

join:2000-10-04
Glen Allen, VA

Look on the Bright side...

She got a huge headache and was robbed 3 grand all in one day.

Many Comcast customers get huge headaches over months and months, and get robbed way more than 3 grand over the life of their contracts.

He did her a favor.
vinnie97

join:2003-12-05
Mesquite, TX

Re: Look on the Bright side...

That's warped.

R4M0N
Brazilian Soccer Ownz Joo

join:2000-10-04
Glen Allen, VA

Re: Look on the Bright side...

Of course it is....

tubbynet
reminds me of the danse russe
Premium
join:2008-01-16
Chandler, AZ
i almost had a heart attack laughing at that one. good way to pick up an otherwise miserable day...
thanks...

q.
patcat88

join:2002-04-05
Jamaica, NY

unions

Thats what you get for having a workforce that doesn't get to steal legally (Unions). If Comcast was unionized, none of its techs would ever need to worry about robbing to survive, they do it by clocking in each day for overtime shifts. They would be paid too much and they can't give up those fat pensions.

Cabal
Premium
join:2007-01-21
Boston, MA

Re: unions

Don't forget clocking in starting at the age of 12 months.

N10Cities
SILENCE I Keel You
Premium
join:2002-05-07
Roland, OK
clubs:
·Cox HSI
·World Lynx


1 edit
Troll much? If you hate unions so much, move to the deep South where we have wonderful right-to-work laws and very few unions.
Be prepared for your income to be cut in half, though. Wages down here aren't quite up to New York standards....

imanogre

join:2005-11-29
Mcdonough, GA

Re: unions

Wages aren't nearly as high because the cost of living is so low. A 2000 sq foot house 30 minutes outside the city on over an acre goes appraises for 150k and many have been selling in the 110s (like my next door neighbor). Good luck finding something like this in NYC.

N10Cities
SILENCE I Keel You
Premium
join:2002-05-07
Roland, OK
clubs:
·Cox HSI
·World Lynx

Re: unions

said by imanogre See Profile :

Wages aren't nearly as high because the cost of living is so low. A 2000 sq foot house 30 minutes outside the city on over an acre goes appraises for 150k and many have been selling in the 110s (like my next door neighbor). Good luck finding something like this in NYC.
Agreed....$150K will get you a very nice house in this neck of the woods....

Zen6

@rr.com
Neither are your taxes.

koshoka

join:2006-12-01
Pottsville, PA

Wouldn't it make sense that he would make *more* money if he was unionized? Hence he wouldn't feel compelled to rob a check cashing store?
--
*******
Disclaimer: I am a Comcast employee. Any statements are my own and should not be construed as official Comcast communications.

NOVA_Guy
Obama- Commander in Thief
Premium
join:2002-03-05
·VOIPo

I think if Comcast were unionized things would be even worse. Then they probably would be barred from immediately firing employees like the one who's the subject of this post. He would just go to his union rep and they would likely fight it for him.

After all, criminals have cable TV in jail... Who better than a former Comcast employee inmate to provide service there? It's Comcastic!
--
It took Abraham Lincoln to free the slaves. And it's taking Barack Obama to enslave the free.
The Obama Administration: as transparent as my grandmother's flannel nightgown.

Nightshade
sic semper tyrannis
Premium
join:2002-05-26
Salem, OR

Re: unions

Would you trust this guy with a pair of pliers?
voipdabbler

join:2006-04-27
Kalispell, MT

Everyone should be worried that 75 per cent of our GDP is consumer spending; in fact, I would argue it affects national security. It's a sign of just how much industrial capacity politicians have allowed to be moved overseas. It's taken a while but for the past 2-3 decades national-level politicians (Congress and Executive Branch) have allowed multi-national companies to move most higher-paying blue collar jobs in the US abroad. It started insidiously enough with legislation allowing the slow erosion of tariffs based on the percentage of the product produced overseas. The motive--cheaper wages. The funny thing is many of these multi-national companies are headquartered in Europe, which hasn't been as open to Asian and third-world trade, hence they've not lost as many jobs (the shift in jobs in the western EU is to eastern members of the EU). White collar workers and government employees shouldn't be too complacent--their jobs and wages are at risk, too. The shrinking job market in this country may never recover. We're clearly going to continue to see an increase in the percentage of working poor in this country. At some point, federal wages will have to begin shrinking--the median federal salary far exceeds the national average (the last time I checked, the median wage was at the GS-13 level or about $78,000--granted, there are federal employees that make a lot less, but there are many who make a lot more to tip the median that high). Our shrinking tax base cannot keep supporting high federal spending.

knightmb
Everybody Lies

join:2003-12-01
Franklin, TN
·AT&T DSL Service


2 edits
said by patcat88 See Profile :

Thats what you get for having a workforce that doesn't get to steal legally (Unions). If Comcast was unionized, none of its techs would ever need to worry about robbing to survive, they do it by clocking in each day for overtime shifts. They would be paid too much and they can't give up those fat pensions.
In this day and time, unions are out-dated. Back when there was no Internet, and average Joe the worker couldn't compare his salary or work conditions to the entire area/country/world; companies would bank on that his lack of info would mean he would never ask/argue for a pay raise.

Times have changed and while not all unions are evil, most just seem like a blank hole of cash with no real protection. If the boss wants to get you fired, he will. There are just as many loopholes in union contracts as exist for employee work contracts, etc. Scheduled pay raises also mean there is no market for a pay raise within that company. You get the same raise no matter if you do a good job or a crappy job just like your co-worker. All that matters is time. It's as bad as farming in a MMORPG to gain a high level character where time determines the power instead of experience.
--
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rody_44
Premium
join:2004-02-20
Quakertown, PA

1 edit
Some of comcast is unions. it varies by area. the ones that are dont really make more money. They just do less jobs per day. part of philadelphia is union.

Sofa King
Premium
join:2009-03-01
Littleton, MA


1 edit

Sensationalistic Reporting

Picking individual employee activity out of 100,000 is really not front page news IMO. Do you want to make this a BBR headline trend? In that case please include BBR Front Page headlines for.

Man dies after argument with Verizon technician
Man accuses AT&T employee of accessing company records for death threat
AT&T Wireless AT&T employee opening accounts in your name?
AT&T Employee Misleads Customer, And Now He's Trapped In A 2-Year Contract
Vindictive Qwest Employee Slashes Six Phone Lines
Verizon Technician Busted For Making $220K In Phone Sex Calls Using Customer's Lines

This was too easy and not really representative of the companies.

digitalfreak

join:2005-12-09
49533

Re: Sensationalistic Reporting

I believe it's more of a running joke than anything else.

Sofa King
Premium
join:2009-03-01
Littleton, MA

Re: Sensationalistic Reporting

Perhaps to a select few, but based on the discussions, the way it is tagged (business . cable . Comcast), and reused in other stories make it more of non-equal opportunity smear campaign.

ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·VOIPo
·Metrocast Communic..
·AT&T DSL Service
·ViaTalk

said by Sofa King See Profile :

Perhaps to a select few, but based on the discussions, the way it is tagged (business . cable . Comcast), and reused in other stories make it more of non-equal opportunity smear campaign.
That offends you how?
--
"So, Lone Starr, now you see that evil will always triumph because good is dumb."

Have you been touched by his noodly appendage? »www.venganza.org

Sofa King
Premium
join:2009-03-01
Littleton, MA

Re: Sensationalistic Reporting

ISWYDT

major marco
Res Firma Mitescere Nescit
Premium
join:2003-02-13
Stepford, CA
clubs:

Re: Sensationalistic Reporting

said by Sofa King See Profile :

ISWYDT
And what exactly did you "see". BTW, this is the Internet. Communication on a forum is achieved through typing out your thoughts in full words, not some fucking SMS shorthand.

See 6 replies to this post

S_engineer

join:2007-05-16
Chicago, IL
·Comcast

If you bother to do a search, this is an equal opportunity
telecom/cableco inquisition. In fact, the Deathstar takes more heat than any of them. But Time Warner has anxiously trying for that top spot. They all equally get smeared as they should since afterall, this is a broadband carrier news forum. And yes...sometimes that news just happens to be negative!
--
BF69~~~Please stop suffocating gerbils!

DataRiker
Premium
join:2002-05-19
Metairie, LA
clubs:

said by Sofa King See Profile :

ISWYDT
I'm not making fun of anyone here, I just really would like to know what that means........

avd706
insert annoying animated gif here
Premium
join:2003-02-06
Union, NJ

Re: Sensationalistic Reporting

said by DataRiker See Profile :

said by Sofa King See Profile :

ISWYDT
I'm not making fun of anyone here, I just really would like to know what that means........
»www.google.com/search?q=ISWYDT&i···irefox-a
--
Team JON.

NOVA_Guy
Obama- Commander in Thief
Premium
join:2002-03-05
·VOIPo

Why the concern over supposedly smearing Comcast? I don't think it's much of a secret around here that there are plenty of people who don't particularly care for them.

They're a big company with millions of dollars in revenue... I think they're capable of surviving posts like these on their own.
--
It took Abraham Lincoln to free the slaves. And it's taking Barack Obama to enslave the free.
The Obama Administration: as transparent as my grandmother's flannel nightgown.

cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN

said by Sofa King See Profile :

Picking individual employee activity out of 100,000 is really not front page news IMO. Do you want to make this a BBR headline trend? In that case please include BBR Front Page headlines for.
Well, did you let Karl et al know about the news? Maybe some of the articles could get posted.

•Man dies after argument with Verizon technician - It was posted as a thread. It never made front page because it was an unfortunate coincidence. Maybe it was brought on by stress from the incident. Maybe it was brought on by old age. Maybe it was because the tech wasn't doing anything necessarily wrong or incorrect and the man lunged and fell.

•Man accuses AT&T employee of accessing company records for death threat - The man "believes" the employee accessed the information from AT&T. Yet there was no evidence of such ever found. Man has dispute with big company. News at 11.

•AT&T Wireless AT&T employee opening accounts in your name? - Contract dispute. It's not news. Every cell phone, er make that any, company has these issues.

•Vindictive Qwest Employee Slashes Six Phone Lines - I don't believe the story. So one tech is creating work for another tech. It's not really vindictive. So instead of a tech going to do New Service Order #123456 he has to go to Repair Order #456789. It's all in the days work. No if the tech had to go back on his own time, or put in overtime, or his performance review was docked due to a improper install (that was really vandalized) then it may be considered vindictive...but there is no evidence of any of that happening.

Plus the article was typical sensationalist journalism. "This person could come into my home during the day, during the evening time. They could steal, rob, rape. We live in a scary time." Um, yeah, right. But how does having or not having a phone line stop or prevent this from happening? It doesn't.

•Verizon Technician Busted For Making $220K In Phone Sex Calls Using Customer's Lines - It did make the front page

This was too easy and not really representative of the companies.
So your examples are a few articles that were mentioned on the site (either in forums or front page), or unsubstantiated, unverified, or simple disputes that every company deals with. Yawn. Most comanies get blasted in some way or another here. Just wait around long enough. Not every pidly thing gets posted...but multiple felonies committed while using a companies name gets you front page.
rendrenner

join:2005-09-03
Grandville, MI

sheesh

"Comcast's Michael Clarence Hagen decided it made *cents* to cut the phone lines..."

I can hear all the groans now

Time
Premium
join:2003-07-05
·Dish Network
·Cox HSI
·Embarq

My first thought...

Someone robbed the robbers? Don't these places charge 5% of the check just to cash it?

Seems better to simply get a checking account.
--
"If it can't be done with brains, it can't be done with hours" - Clarence "Kelly" Johnson

See 9 replies to this post

Chuckles
Premium
join:2006-03-04
Saint Paul, MN

Returning to normal?

What a crappy thing to say.
tthnow

join:2006-06-07
Oakland, CA

Re: Returning to normal?

LOL!

You guys were making fun of me when contractors came over to my home to install my HSI. How you like that! I was lucky I was not murdered. They hire grim characters there!

gigahurtz
Premium
join:2001-10-20
Palm Coast, FL
clubs:

Weak Front Page Story

I'm disappointed in DSLR for using this story as a top story. It seems anything with Comcast in it must be on the top page.
beavercable

join:2008-05-11
Beaverton, OR

Re: Weak Front Page Story

I with you on this. And i just knew when this came on the local news that dslr would be the gigantic assholes I knew they could be.

S_engineer

join:2007-05-16
Chicago, IL
·Comcast

Re: Weak Front Page Story

»www.youtube.com/watch?v=YZGdvJXsU90

--
BF69~~~Please stop suffocating gerbils!
Desdinova

join:2003-01-26
Gaithersburg, MD

Re: Weak Front Page Story

I like how she plays it so silently at the end. Now THAT was impressive!!
Heated Man

join:2009-06-18
Cleveland, OH
I agree. Weak DSL Reports...Weak! Can't you come up with anything more meaningful. I am sure many employees of all the major video/phone/cable/internet companies break laws everyday. Wow you really have outdone yourself this time.

xyar
Premium
join:2001-06-21
Portland, OR

Great

Why does this crap have to happen here!?! We really are a pretty boring place, honest! Heck, maybe it'll help stem off all the people moving here....
--
One geek to rule them all!

tomkb
Premium
join:2000-11-15
Avon, OH
clubs:

hey

Hey, people gotta eat.

fatmanskinny
Premium
join:2004-01-04
Wandering
·Comcast Digital Vo..
·Comcast

Well.....

I doubt $3,000 will cover his medical costs for bunghole repair in prison. When Bubba and crew find out he attacked a woman, he will be getting a lot of "meat" in his diet.
--
Satan is always busy. He makes bad things look good and good things look bad! Watch that Devil.

ninjatutle
Premium

join:2006-01-02
San Ramon, CA
·Sprint Mobile Broa..

Transcript of cancel call...

Click for full size
Click for full size
Smokingcable got a hold of the transcript..

Murdoc

join:2009-02-08
Manitowoc, WI

If I would of submitted this news

If I would of submitted this as news it would of been moderated .....While They arent the best and have activation fees on everything. Better then nothing.

Samus82
Radly

join:2002-01-29
Chicago, IL
clubs:
·WOW Internet and C..

Union proof is in the pudding.

Being in a union DOES make a huge difference. That stuff does not happen or if it does... happen as much at ATT. We are union and i see comcast techs and how they act and there is a difference. Our union would not put up with any of that crap.
The ATT techs cited in those links were Mobility and are not in the union as far as i know. If they are they aren't at any of my union meetings.

Working for the company and for a union helps out a lot. When you contract out you get a bunch of people who i would never want in my home.

There has been so many news stories about comcast killers and robbers and blowing up homes and drilling through the sewage lines and then comes this .... you have to clearly see it makes a difference.

I have never heard of any of this going on at ATT and im sure i would have heard of it in the time ive worked there.
--
Opinion is just a word people hide behind to try and justify them believing stupid things. It sure is easy to believe in something completely and totally stupid, say it's your "Opinion" and then everyone has to respect it.
Heated Man

join:2009-06-18
Cleveland, OH

Re: Union proof is in the pudding.

Unions = Trade (or Labor) Unions suck. To me they suck primarily because of the fact that there's no need for them whatsoever, yet they've somehow managed to perpetuate themselves into today's economy. They had their time and place in this country and succeeded (most of the time) in what they set out to do which is to create a livable and fair work environment.

But they don't make sense in today's American economic climate. For example, there are rules (both Federal and State) that already prohibit things such as child labor, working excessive hours, requiring a minimum wage, etc. These were the core problems, in my opinion, that unions were established to solve in this country.
beavercable

join:2008-05-11
Beaverton, OR
Samus all those other incidents were caused by contractors not by comcast employees. This is the first publicized incident of an actual employee. A union cant fix a nut job. Theyll just make sure he stays employeed.
rody_44
Premium
join:2004-02-20
Quakertown, PA

Re: Union proof is in the pudding.

A line tech to boot.

Samus82
Radly

join:2002-01-29
Chicago, IL
clubs:
·WOW Internet and C..

im sorry i didn't know that it was pure coinicdence that you don't hear about ATT techs doing those kinda of things and they are union as opposed to the comcast techs who are not union.

Look i dont know where you work..and frankly i dont care. But where i work for this huge company we need a union period. You have no idea what you are talking about. The things the company would love to do to us but cant because the union will not let them is unimaginable to someone who is not in our shoes.

Let me get a few things off my chest. Im not for when a union saves a drunks job who is a dipshit and got himself fired. I would also say i lean to the right in almost anything that has to do politically. I thought the same way about unions and i can see how they could potentially go bad.

But like i said where I am I can see the solidarity that the union has helps us as a whole workforce.
--
Opinion is just a word people hide behind to try and justify them believing stupid things. It sure is easy to believe in something completely and totally stupid, say it's your "Opinion" and then everyone has to respect it.

schmol

join:2001-12-26
Windsor, PA

How stupid is she....

she deserves what she got, if you see a comcast van out front and your phones lines don't work, why would you ask a comcast tech for help...call the damn phone company not a cable company.

rob_in_chatt
Premium
join:2004-09-17
Chattanooga, TN

craptastic

these incidents are not indigenous to comcast. the only reason it makes the news coverage more with them being the employer is they are hated. very hated.

Samus82
Radly

join:2002-01-29
Chicago, IL
clubs:

Re: craptastic

you keep telling yourself that.

Alen55

@comcast.net

Re: craptastic

I'd like to know one thing. Was the tech working at the time, or was he off the clock comitting a crime. This is only news related to Comcast if he was on the clock in uniform.
cresendez

join:2002-03-19
Cape May Court House, NJ

I tipped DSLR Off...

Because he WAS in uniform, on the clock, and driving a Comcast van during the workday. According to the article and other media outlets, HE cut the telephone lines to the building and went into the check cashing place under the ruse that HE was fixing the telephone lines because HE was called out.

Unless someone can post some articles concerning employees from Verizon, ATT, Time Warner, et al. doing the same thing, then this isn't sensational, comcast bashing news.

Samus82
Radly

join:2002-01-29
Chicago, IL
clubs:

Re: I tipped DSLR Off...

you wont find it at att... and if you do it it most likely a temp employee not in our union. Or an isolated incident.
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