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story category Comcast Eyeing National TiVo Launch?
Not likely, suggests one industry watcher...
09:23AM Monday Sep 14 2009 by Karl Bode
tags: business · Comcast
There's been nearly three years of various announcements by Comcast concerning offering their users TiVo, yet most users still can't get it -- with most concentration of the service concentrated around the New England area. The plan currently has TiVO providing software that's layered on top of Motorola desktops, but Comcast's always been quiet about national launch plans.

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That changed recently when a member of the "Comcast Cares" support team tweeted that they hope to have a "TiVo-esk" (sic) experience deployed nationally before the end of the year. Given the technical hurdles Comcast faces, digital media sector watchers like former Sling Media employee Dave Zatz remain unconvinced:
I suspect she will be proven wrong. I seriously doubt Comcast intends a nationwide TiVo roll-out in the few remaining months of 2009 and doubt their ability to execute on such a plan, should it exist. Most likely, “ComcastMelissa” is good intentioned but misinformed of the Comcast TiVo deployment strategy. Anyone who’s followed Comcast and TiVo statements on the matter would probably agree that the parties have a more conservative market-by-market deployment plan in place.
"If Comcast is doing a national launch, then I think it means that they've abandoned their Motorola download solution for one where the hardware is built to power the software from the beginning," technology writer Davis Freeberg suggests to us in an e-mail. "The Tru2Way box will allow for TiVo and VOD which is probably what's been holding it up," he suggests.

I've requested comment from Comcast and will update this post should they have any new information.

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Forums » Comcast Eyeing National TiVo Launch?
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baineschile
2600
Premium
join:2008-05-10
Sterling Heights, MI

1 edit

So much better

the current interface works ok, but TiVos is so much smoother and user friendly. This would be a win for CC, if they can roll it out successfully
neufuse

join:2006-12-06
Indiana, PA

Re: So much better

yeah, if their boxes are fast enough to handle it.... during the initial phases there was lots of failed installs and very slow response systems

r81984
Fair and Balanced
Premium
join:2001-11-14
St John'S, NL
·magicjack.com
·Cox HSI
·Insight Communicat..
·AT&T Midwest

This would be stupid on their part. They would end up just paying Tivo for nothing.
Tivo did not invent DVRs and does not deserve to make money when anyone can create a DVR with any computer.
--
Democrats are not Socialists any more than Republicans are.

Anon

@charter.com

Re: So much better

They've already paid for it dumbass. It would be stupid not to deploy it at some time.
Tivo makes Tivo software. They do not deserve to make money unless people use their software.
neufuse

join:2006-12-06
Indiana, PA

SciAtl

well if they want to do a national launch it almost has to be OCAP because there are a good number of SciAtl/Cisco boxes out there... I noticed all our new Cisco/SciAtl boxes are OCAP now so maybe they are FINALLY going to let us use Tru2way?
Mr Matt

join:2008-01-29
Eustis, FL
·Comcast
·Embarq

Who will benefit from this?

Who will benefit from the replacement of the current DVR User Interface with TiVo, customers or the Comcast Fat Wallets? Is this change simply another scheme to raise their already outrageous prices. Right now I pay more for renting two HD DVR's than for all premium movie channels.

aaronwt
Premium
join:2004-11-07
Woodbridge, VA

Re: Who will benefit from this?

And those Comcast DVRs don't come close to the TiVoHD you can get from the store. If the Comcast TiVo works as well, it would be a worthwhile upgrade from the crap DVR software they currently use.
BlakePaulson

join:2008-08-06
Alexandria, MN
·AT&T Wireless Broa..
·Charter Pipeline

So why do you keep comcast then? DirecTV is so much cheaper ($5 per HD DVR and you get one free... other ones are $199.99 or cheaper online and if you break it down it's much cheaper in the long run.)

I used to have charter and paid $20 per DVR. I currently have 3 HD DVR's in my home... here's how I would have gotten screwed staying with charter:

$60 X 12 Months w/charter DVR ($720)... Before I cancelled with charter I asked if I got more than one DVR if they'd lower the price or give me a deal because I was going to leave... they WOULD ABSOLUTELY NOT.

$15 X 12 Months = $180 + $199.99 X 2 = $579.98... So I save a huge amount in the first year and an outrageous amount in the second year with directv... not to mention I have 500GB hard drives in each DVR (you guys only get 160GB hard drives) and directv is always upgrading the software (we can already schedule dvr's online, via mobile) and at some point in the future MRV will be available which means almost all of the features of TiVO without having to pay $700 for a box with lifetime subscription.
GKI

join:2007-07-19
Tacoma, WA

Re: Who will benefit from this?

The boxes Comcast is putting out now: DCX3425, are 250GB.

TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

No Comcast Tivo launch-but we will get MyDVR & A28 firmware

I don't see Comcast rolling out any big national TIVO launch. They had 3 yrs to do this and have chosen not to. But I do expect them to accelerate their current MyDVR launch where they will be pushing their new service of controlling the DVR from a PC interface.

See details here on what MyDVR is and how it will work:
»www.comcast.net/mydvr/

It is being rolled out in conjunction with upgrading Motorola DVRs to new firmware level A28. And the new Firmware(A28) allows you to search and schedule recordings by actor, director, show name; etc.
»www.multichannel.com/article/339···_Web.php
»www.comcast.net/newguide/

And if your DVR STB hasn't been upgraded to A28 firmware yet, you get this error msg:
myDVR manager is not yet available for you.
Please try again if you have received a notification that you are eligible for this service.
--
My BLOG .. .. Internet News .. .. My Web Page

neufuse

join:2006-12-06
Indiana, PA

Re: No Comcast Tivo launch-but we will get MyDVR & A28 firmware

too bad for SciAtl regions eh?

TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

Re: No Comcast Tivo launch-but we will get MyDVR & A28 firmware

said by neufuse See Profile :

too bad for SciAtl regions eh?
Yes, they really stiff those areas with SciAtl hardware. I am glad I don't live in one of those areas. A friend lives in Cherry Hill,NJ and has SciAtl equipment. She was so disgusted that she bought TIVO hardware just to get a STB that worked half way decent.
Steve B

join:2004-08-02
Seattle, WA

Re: No Comcast Tivo launch-but we will get MyDVR & A28 firmware

I had to do the same. I'm not a happy camper with the fact that I had to do it to get a good working DVR. Don't get me wrong, I LOVE my TiVo but, just having to buy it when Comcast should've provided a good working DVR...frosts my balls.

I live in Seattle, WA. Comcast now has the DCX-3400 out here and they're nice, its the software that sucks. I need to use a SD DVR as well. That is where it sucks really bad. They only model in this area is the damn Pace box that doesn't have a external clock display. Those boxes are noisy, the HDD randomly spins up and down and its noisy when it does that. I've gone through 3 boxes. That has been a nightmare.
Mr Matt

join:2008-01-29
Eustis, FL
·Comcast
·Embarq

Scientific Atlanta might not have been Comcast's choice in some areas. I lived in South Florida when Adelphia introduced Digital Cable around the Year 2000. Adelphia initially used General Instrument (Now Motorola) Digital Set Top Boxes. Those G.I. Boxes required a telephone connection for pay per view billing.

Just before rolling out Digital Service in our area, Adelphia changed to Scientific Atlanta boxes that had two way communications with the head end via the cable.

I believe that Comcast inherited the Scientific Atlanta Set Top Systems from Adelphia, when Comcast took over, after Adelphia went bankrupt.

Comcast was still using Scientific Atlanta Equipment inherited from Adelphia, in Unincorporated Palm Beach County, Florida, when I moved in 2007.

redsox86

@meditech.com

Re: No Comcast Tivo launch-but we will get MyDVR & A28 firmware

In southern CT. We had Sci-alt from the beginning. Its sad that the interface hasn't changed in over 10 years. Oh well..

Morac

join:2001-08-30
Riverside, NJ
·Comcast

said by TKJunkMail See Profile :

Yes, they really stiff those areas with SciAtl hardware. I am glad I don't live in one of those areas. A friend lives in Cherry Hill,NJ and has SciAtl equipment. She was so disgusted that she bought TIVO hardware just to get a STB that worked half way decent.
Unfortunately Cherry Hill, NJ is one of the few spots where Comcast uses SDV. As such using TiVo requires a humongous Cisco Tuning Adapter, which I've read doesn't work all that well.

A friend of mine lives in the Cherry Hill system as well and his Comcast provided DVR sometimes forgets to record stuff. He's thinking of either going to TiVo or dropping cable altogether.
--

The Comcast Disney Avatar has been retired.

verolom

join:2002-03-23
Eagleville, PA
·Comcast

A28 is not firmware, it's the version of the Guide. The firmware version varies based on the hardware platform. A28 will be deployed nationwide by Q1 2010, sooner than any potential nationwide TiVo Experience deployment.

BTW the next version of TE (1.5) appears much better than the current one and may turn the leaf.

For SA boxes there is an S25 guide that will replace SARA and will be functionally equivalent to the A25 guide currently on the Moto boxes. TiVo on SA boxes is not coming anytime soon.
tb582

join:2005-02-05
Boston, MA

Re: No Comcast Tivo launch-but we will get MyDVR & A28 firmware

How do you know about the S25 guide? are there screen shots anywhere, when is it going to be rolled out to the Cherry Hill area in NJ?

Sterling
IP Support Tier III
Premium
join:2003-05-30
Pittsburgh, PA

said by TKJunkMail See Profile :

See details here on what MyDVR is and how it will work:
»www.comcast.net/mydvr/

It is being rolled out in conjunction with upgrading Motorola DVRs to new firmware level A28. And the new Firmware(A28) allows you to search and schedule recordings by actor, director, show name; etc.
»www.multichannel.com/article/339···_Web.php
»www.comcast.net/newguide/

One of this we have, like the Universal Caller ID, in the Pittsburgh area, all the rest is going active in the middle of October. It will be interesting to see how many people will be calling, asking how to lock out the shopping part of the iTV, another thing going active soon will be the ability for people to order shotime and hbo via remote now such as how on demand is ordered.

The Beer
I Love It When A Plan Comes Together
Premium
join:2001-07-24
Omaha, NE
clubs:
·ViaTalk

Yea we are about to return the Cox DVR

As a matter of fact it's disconnected just waiting for me to take it back. The Moto DVR is no Tivo. Call me a snob but we have had Tivo since 2001 and it just works. The Moto seems to have a mind of it's own sometimes choosing to record a rerun of Phineas and Ferb over the 10'clock news, drives the wife insane.

I really cant understand why they don't just agree to pay Tivo a buck a sub a month and be done with it, get some snazzy proven software people love.
Steve B

join:2004-08-02
Seattle, WA

So Which Is It?

I was just over at the Comcast forums and "ComcastGeorge" told me that they are NOT rolling out TiVo nationally. I was like O_O...does this mean not rolling out nationally at all or a piece at a time? Is it going to be stuck in 1 or 2 markets? Then he proceeds to tell me that A28 is going to be rolled out...but could be put on indefinite hold as well. With all the problems I'm having with Comcast DVRs and the fact I had to go out and buy a TiVo just to have a stable box...I did not need to hear what he told me. So now I'm sitting here wondering, did I make a mistake in coming back to Comcast, etc. I really wish they could give us some kind of information and timetable on what the hell they are going to be doing. I just don't like not knowing I guess and when the Comcast reps seem to contradict each other....that is really bothersome.
aguiar0016

join:2006-01-23
New Bedford, MA
·Comcast

Not all it's cracked up be

Being in New England and being able to have TIVO ( i was subscribed to it) it's not ready for prime time yet. It's gotten better since it was first released but still too many issues. Box freezes up needs to be unplugged randomly. Guide information not available because of a server being down for the data. It's a nice idea just needs to be worked out, IMO.

cypherstream
Looking forward to the future of things.
Premium,MVM
join:2004-12-02
Reading, PA
clubs:

They need to do something with the DVR.

The DVR's, both Moto and SciAtl are really behind the times. The features added in iGuide A28 are a good start, but the thing still looks just as ugly as it did before. We need more screen real-estate for one. We have HDTV's on a lot of these DVR's, let's get with the program. Let's add more web based content and widgets like Verizon & AT&T. Lets get on board with MR-DVR. These DVR services which cost extra should bring on extra features. What's with the USB ports on these DVR's that won't let you brows pics or play music off of a thumb drive? Why can't we plug in an external hard drive and get more storage?

It's just really archaic. Look how long it takes between releases. Our area runs a guide a new guide revision every 2 1/2 years, and it always looks the same. Time to get with 2009 and bring on an apple inspired 16:9 high color interface to captivate newcomers and get people to upgrade from the standard box to an HD-DVR.

Mike Wolf

join:2009-05-24
Beachwood, NJ

About time.....

Comcast signed a deal with TiVo back in March of 2006, its about freaking time they got around to getting these boxes out
comcastcares

join:2007-11-20
Philadelphia, PA

Comcast Response

I wanted to provide clarification regarding Melissa's statement. At this time we do not have a national rollout plan for Tivo. Melissa has posted the following tweet in response:

»twitter.com/ComcastMelissa/statu···86227613

Thank you!

Frank Eliason
Comcast
@ComcastCares on Twitter
gebe

join:2004-12-09
Minersville, PA

Re: Comcast Response

Of course you are not ready, Hire some freaking real developers already and get with the program. I'm tired of seeing what everybody else gets and what we aren't. those 2 rate hikes we get a year are always on schedule.

verolom

join:2002-03-23
Eagleville, PA
Note that not having a plan is not the same as not having an intention to deploy it nationwide
GKI

join:2007-07-19
Tacoma, WA
It's why I don't tweet.

PaulDas

@optonline.net

Key problem: Comcast's TiVo is written in Java

TiVo made a huge mistake implementing their interface on Motorola boxes using Java.

Every big/global Java project fails. Only toy apps, educational, prototypes or very narrow & vertical Java project end up useful. But sooooo many executives fall for the Java story ("write once; run anywhere").

Incidentally, OCAP (tru2way) is Java-based too.

That is why you will never see either MotoTiVo or tru2way deployed nationally. Its a dead-ended Java dream.

P.

verolom

join:2002-03-23
Eagleville, PA
·Comcast

Re: Key problem: Comcast's TiVo is written in Java

Just because something is implemented in Java does not make it a mistake. Java has evolved and so have developers' abilities to produce some serious apps.

It's unrealistic to think that something as complex as an STB client can be written in assembly
iansltx

join:2007-02-19
Golden, CO
·Comcast
·Qwest.net
·magicjack.com
·BeeCreek Communica..
·Sprint Mobile Broa..

Re: Key problem: Comcast's TiVo is written in Java

Hmm...now THAT would make an awesome graduate study project for me

Seriously though, Java? I'm tryig to think of a serious app that uses it and can't...and I'm supposed to be learning the darned thing for a class right now!
cghh

join:2001-01-15
Milpitas, CA


1 edit

Re: Key problem: Comcast's TiVo is written in Java

said by iansltx See Profile :

Seriously though, Java? I'm tryig to think of a serious app that uses it and can't...and I'm supposed to be learning the darned thing for a class right now!
How about the Blackberry as a serious app? All but low level code like device drivers are written in Java. The point that its CPU can directly execute Java byte code doesn't hurt from a performance perspective.
iansltx

join:2007-02-19
Golden, CO

Re: Key problem: Comcast's TiVo is written in Java

Java byte code capable CPUs are the exception. Also, the Blackberry isn't a particularly speedy device.

Seriously though, stuff like this needs to be programmed in C/++ unless the proc can do byte code (it can't).

PaulDas

@panasonic.com

As I said, only vertical use of Java was ever successful. Blackberry is vertical. It's the "write once run anywhere" dream that drives people into Java. People who are afraid of software fall for the Java fable. They simply do not understand software.

It is not a surprise that CableLabs and MSOs (Cable Co.) were fooled to believe the Java story. But it is a shame that TiVo did too. They should have ported their TiVo code native to the Motorola box. Implementation could have been faster (yes!) and they could have had a winner. Even VOD and SDV can be 'hacked' native into the TiVo code, without waiting for the tru2way pipedream.

Java is Sun Microsystem's baby. It’s what left from the company that used to be the "dot in dot com". Now Sun (NASDAQ:JAVA) is not even a dot. Java went from $257 to $4. Now, at $9, because everyone is expecting a new owner for Java...

verolom

join:2002-03-23
Eagleville, PA
·Comcast

Re: Key problem: Comcast's TiVo is written in Java

Well, the MSO's hired the remaining developers who chose the only thing they know -- Java because all the other developers already work for Google and Facebook using AJAX, php and Perl. As you said, it's not the language it's the system integration and STBs have layers upon layers of needless and barely compatible code running on a very limited platform.

A serious app written in Java? How about BluRay players? On a good day they only take TWO minutes to load a disc
Forums » Comcast Eyeing National TiVo Launch?


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