Comcast Makes Free Xfinity Voice SMS Service Official
Also Now Offering Voicemail Transcription Service
Comcast this week announced
free text messaging and a voicemail-to-text transcription service for their Xfinity Internet Voice customers nationwide. The service, which our forum users noted was trial launched in several markets last year, allows users to use the Xfinity Mobile app to send and receive text messages for free using their home phone number. The transcription service allows users to receive an e-mailed transcription of a voicemail message, and/or an e-mailed file attachment of the audio voicemail. Comcast, the nation's third largest phone company, is looking to add functionality to their voice product as VoIP growth slows. As we noted last week
, cable voice service may start to see losses as customers look for ways to save money under the weight of bi-annual TV price increases.