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story category Comcast Plays PR Patty Cake
While ISPs try to manage p2p video bandwidth
(old news - 11:57AM Friday Aug 31 2007)
tags: business · bandwidth · cable · networking · Comcast
Tipped by newview See Profile
Wired News takes a look at the growing complaints from ISPs about how p2p video is overwhelming their networks and the steps they're taking to manage it. They also touch on the creation of the P4P Working Group, an organization that's working with ISPs to make sure both p2p developers and ISPs are happy.

The report mentions our website, and touches on Comcast's recent traffic shaping efforts. In a follow-up piece, Wired reprints the stock talking point Comcast's PR department is giving all press outlets when asked about their treatment of BitTorrent traffic:
"Comcast uses the latest technologies to manage our network to provide a fast, reliable broadband experience for all of our customers. We do not block access to any applications, including BitTorrent and do not alter Internet speed. Comcast currently works with a number of industry groups to share knowledge and information that will help us provide the best service, and will continue to do so."
Except, as we mentioned the other day, the evidence is now clear that Comcast is disrupting BitTorrent seeding. It is also clear that the company has been booting a few "excessive" bandwidth users off of their network for the better part of the decade.

Whether this is good or not is a matter of opinion, but that it's happening is a matter of fact. It's in your best interests that these practices are transparent, so you fully understand what kind of a broadband connection you're buying.

Related:
  1. Comcast Pays Florida $150K For Misleading Consumers
  2. Comcast: 50Mbps Now Available In 20% Of Markets
  3. New Comcast Throttling System 100% Online
  4. Comcast To Launch Online Backup Service
  5. Verizon Laughs Off DOCSIS 3.0
  6. Comcast's Billion Dollar Project Nets Big Bandwidth
  7. Still Waiting On Faster AT&T Speeds, Line Bonding
  8. Cable Cooking Up New Network Management System
Forums » Comcast Plays PR Patty Cake
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Post a:
quatrix

join:2005-02-11
Davie, FL

No.

"It's in your best interests that these practices are transparent, so you fully understand what kind of a broadband connection you're buying."

No, it's only in the best interests of the mega-bandwidth hogs. For the other 99% of users, it's better for that 1% to get their service cut than to know what the cap is.
amungus
Premium
join:2004-11-26
America
clubs:


2 edits

Re: No.

wow.

I don't use bit-torrent, but the other day, I had to in order to get a (legally free) video that I wanted to watch.

I was also able to upload just fine so that I could share with the other fans, so I let it run all night after I got done downloading, figuring I'd be cool and share with fellow fans... I did limit the upload to about half of what my total gets, so that I could still use my connection, and not be a "hog" on the upstream.

Guess if I had Comcast, I'd have issues and not know why (unless I knew this site ).

So, thanks for making a really dumb assumption and starting what's sure to be a barrage of pointless comments aimed at countering your opinion...

I'll start another one - I ought to be able to use my bandwidth for WHATEVER type of packets I choose to. No, I don't "HOG" it all the time either. Why should the delivery mechanism instantly trigger such a negative response amongst people just because some people use it for shady purposes. You might as well say the same exact things about http traffic, ftp traffic, or any other kind of traffic.

Such a limited perspective IMHO.

telcolackey
The Truth? You can't handle the truth

join:2007-04-06
Death Valley, CA

Re: No.

said by amungus See Profile :

I was also able to upload just fine so that I could share with the other fans, so I let it run all night after I got done downloading, figuring I'd be cool and share with fellow fans...
Think through that a little. Why should a 3rd party get to use your bandwidth for free to sell their product or service to another individual? And why shouldn't an ISP have an issue with that?
matrix3D

join:2006-09-27
Deep River, CT

Re: No.

quote:
Why should a 3rd party get to use your bandwidth for free to sell their product or service to another individual?
Uh, because it's P2P and more efficient than serving everybody from a single server perhaps?

telcolackey
The Truth? You can't handle the truth

join:2007-04-06
Death Valley, CA

Re: No.

That is true, but it doesn't answer the business question. which is a real issue.

Hangmn
Don't Fight It...It's Inevitable
Premium
join:2000-04-08
Philadelphia, PA

Re: No.

said by telcolackey See Profile :

That is true, but it doesn't answer the business question. which is a real issue.
Here is an answer to the business question
Provide a better service and people will use it. This may LOOK like its about BT but it really isn't. Its about setting the market up for a 1 tap source for ALL content.
Imagine going to your local Supermarket and all they sell is their market brand, think they would last long?
--
»davescustompc.com

supergirl

join:2007-03-20
Pensacola, FL
·Cox VOIP
·Skype
·Cox HSI
·AT&T Southeast
·magicjack.com

said by quatrix See Profile :

"It's in your best interests that these practices are transparent, so you fully understand what kind of a broadband connection you're buying."

No, it's only in the best interests of the mega-bandwidth hogs. For the other 99% of users, it's better for that 1% to get their service cut than to know what the cap is.
Bandwidth hogs (read upstream hogs) are a problem. They should just get a business class already.
--
Saving the world keeps me busy. However, I find Earth very primitive from my home planet of Krypton.
-Supergirl

knightmb
Everybody Lies

join:2003-12-01
Franklin, TN
·AT&T DSL Service
·Comcast
·Vonage
·Speakeasy

Re: No.

said by supergirl See Profile :

said by quatrix See Profile :

"It's in your best interests that these practices are transparent, so you fully understand what kind of a broadband connection you're buying."

No, it's only in the best interests of the mega-bandwidth hogs. For the other 99% of users, it's better for that 1% to get their service cut than to know what the cap is.
Bandwidth hogs (read upstream hogs) are a problem. They should just get a business class already.
I have a business class connection and it doesn't make you immune. We have the same TOS that everyone else does. The only difference is that we can run servers and have no port restrictions, that's about it. If we had servers sending out the last video 24/7 at max Upload; Comcast would shut us down just as fast.

funchords
Hello
Premium,MVM
join:2001-03-11
Washington, DC
·Verizon Online DSL
·Skype

Re: No.

said by knightmb See Profile :

said by supergirl See Profile :

Bandwidth hogs (read upstream hogs) are a problem. They should just get a business class already.
I have a business class connection and it doesn't make you immune. We have the same TOS that everyone else does. The only difference is that we can run servers and have no port restrictions, that's about it. If we had servers sending out the last video 24/7 at max Upload; Comcast would shut us down just as fast.
Not only that, you ride on the same wires that your residential neighbors use.

Pushing your neighbors who are heavier users to a "business class" connection doesn't solve anything for you. You share the same 38 Mbps node with all your neighbors -- business or otherwise.

If you're interested in this technology, look up DOCSIS in Wikipedia and read how Cable-Internet works. It will help you to understand the various issues.
--
Robb Topolski -= funchords.com =- Hillsboro, Oregon USA
Are you affected by Comcast's RST forging? How to test it! -or- Read my original report.
bamabrad

join:2006-01-27
Port Orange, FL

Whenever you purchase a service..

the boundaries, limitations and expectations should be clearly defined so both parties will KNOW to what extent their rights are.

Sensical

@gte.net

Re: Whenever you purchase a service..

said by bamabrad See Profile :

the boundaries, limitations and expectations should be clearly defined so both parties will KNOW to what extent their rights are.
There you go again, making sense.

What the hell is wrong with you! This is a Comcast fanboi site and using logic and/or common sense is not allowed.

dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast


1 edit

Re: Whenever you purchase a service..

said by Sensical :

said by bamabrad See Profile :

the boundaries, limitations and expectations should be clearly defined so both parties will KNOW to what extent their rights are.
There you go again, making sense.

What the hell is wrong with you! This is a Comcast fanboi site and using logic and/or common sense is not allowed.
WTF are you smoking?
If anything, this is the Comcast hater site!
--
Think outside the Fox... Opera

GlenQuagmire
Giggidy Giggidy Giggidy Goo
Premium
join:2004-02-16
Grand Rapids, MI

Re: Whenever you purchase a service..

It's Both

cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN
You might want to check the batteries in your sarcasm-o-meter. I don't think it's detecting sarcasm anymore.

dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast

Re: Whenever you purchase a service..

LMAO!
Swapped them so my BS-O-Meter would work...
quatrix

join:2005-02-11
Davie, FL

said by bamabrad See Profile :

What the hell is wrong with you! This is a Comcast fanboi site and using logic and/or common sense is not allowed.
Huh? This is a pro-piracy, pro-crime, anti-business, anti-government site.

Karl Bode
News Guy
join:2000-03-02

Re: Whenever you purchase a service..

You forgot pro-bestiality and purveyors of all things evil.
t0KE

join:2003-07-03

Are we sure people will understand?

Are we sure it is in fact in the best interests of the average consumer? Are they going to understand the intricacies of traffic shaping? Is there going to be more of a thought given to it than "Company X isn't giving me Speed Y"? Are people going to make a real, informed purchasing decision based on the knowledge of traffic shaping, or is it just going to be fuel for offhanded remarks and complaints?

I think average user would never notice these traffic shaping methods. Only savvy "hardcore" users will. And they make up the vast minority. Ironically, only these savvy "hardcore" users really understand the concepts of the technology involved.

The average user won't have enough background & foundation knowledge to make an informed decision regarding traffic shaping technologies. So is it then so bad that they don't know? It's analogous to not telling a very young child that their grandparent died... they would not understand the concept of death.

iEvolution

join:2006-06-24
Ogden, UT

Re: Are we sure people will understand?

I've never had a problem with uploads or downloads with comcast. If I were to have problems with them I'd simply switch to another provider.

AlexNYC

join:2001-06-02
Edwards, CO

Re: Are we sure people will understand?

How many providers can you choose from in Ogden Utah?

iEvolution

join:2006-06-24
Ogden, UT

Re: Are we sure people will understand?

said by AlexNYC See Profile :

How many providers can you choose from in Ogden Utah?
Relia.net, Qwest and a few other local providers which are probably better anyway.

AlexNYC

join:2001-06-02
Edwards, CO


1 edit
The information should be available for everyone, as long as it is true. How the consumers choose to interpret or understand it is up to them. If they do not understand it, that's fine too, because they'll just ignore it as they have been doing so far.
So in my opinion the answer is YES the information should be out in the open so people can make educated decisions or choose to ignore it.
markopoleo

join:2003-04-02
Bonne Terre, MO
·Charter Pipeline

Its sad that they even have to consider throttling at ALL.

What point is it to have broadband if you have limits set, the ISPs are just using Bittorrent as an excuse to up upgrade backbone to make use of bandwidth.

They act like they never expected people to actually use the internet eventually. What happens when people REALLY start using the internet for entertainment?

I'm glad Charter does not have any throttling or caps.

cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN
·Verizon FIOS

Legalese translation

quote:
"Comcast uses the latest technologies to manage our network to provide a fast, reliable broadband experience for all of our customers. We do not block access to any applications, including BitTorrent and do not alter Internet speed. Comcast currently works with a number of industry groups to share knowledge and information that will help us provide the best service, and will continue to do so."
Except, as we mentioned the other day, the evidence is now clear that Comcast is disrupting BitTorrent seeding.
Well, it's not Comcast's fault that Bittorrent is such a shoddy protocol/application that malformed forged packets can cause it to break and cause slow speeds.

Everything they said is 100% perfectly true...and 100% absolutely misleading. They know it. We know it. But the 99.9% of clueless uninformed consumers don't which is why the public doesn't care.

hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs:

Re: Legalese translation

"Everything they said is 100% perfectly true...and 100% absolutely misleading. They know it. We know it. But the 99.9% of clueless uninformed consumers don't which is why the public doesn't care."

Bingo....no one cares.

This site can put the same story up day after day and the same handful of people can moan about it again and again.

Bottom Line is ......No one cares.

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
Sammer

join:2005-12-22
Pittsburgh, PA

Re: Legalese translation

said by hobgoblin See Profile :

Bottom Line is ......No one cares.

Hob
Hob, if no one cares why should Comcast try to keep it a secret?

hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs:


1 edit

Re: Legalese translation

"Hob, if no one cares why should Comcast try to keep it a secret?"

Why would anyone waste time talking about stuff no one cares about?

Not a secret....just pointless.

Maybe you could start a "march for Packets" doubt anyone would turn up.

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson

funchords
Hello
Premium,MVM
join:2001-03-11
Washington, DC
·Verizon Online DSL
·Skype

said by cdru See Profile :

Well, it's not Comcast's fault that Bittorrent is such a shoddy protocol/application that malformed forged packets can cause it to break and cause slow speeds.
The RST flag tears down the connection at the Transport layer. In Windows, this is managed by the OS.

BitTorrent clients use the Application Layer.

Applications don't get a choice to ignore RSTs, all they get is a socket that closes and a code that roughly explains why.
--
Robb Topolski -= funchords.com =- Hillsboro, Oregon USA
Are you affected by Comcast's RST forging? How to test it! -or- Read my original report.
Selenia

join:2006-09-22
Pittsfield, MA
·RoadRunner Cable

shoddy protocol what have you been smoking?

BT is a very robust protocol that can survive many disruptions and even corrupt data, producing a perfect copy of a file. It can resume without redownloading more than a few KB, at most. Can you even say that about ftp or any other protocol. I think you need to crack the books to find the real issue here, which is weaknesses in the TCP/IP stack, especially in Windows, It is what is vulnerable to these false messages and no protocol can do anything about it as it runs at a higher level than system protocols and services. You could kill any protocol in manners like this and that is just what these crappy ISPs are doing, Limiting is one thing, but when it becomes impractical even for casual users, well that's quite another. Try Linux and iptables on 2 ends(seeder and leecher) blocking the flags for these bad packets on both ends and see what happens. iptables runs at kernel level for the non *nix inclined. I think you will be surprised.
SKYWARP

join:2005-02-02
Portland, OR
·Comcast Formerly ..

Comcast Hate

This is probably the most bias DSLR article I've seen on Comcast in the last week or so.



I wonder how many people are actually affected by these policies. What % of customers. . . .

telcolackey
The Truth? You can't handle the truth

join:2007-04-06
Death Valley, CA

Re: Comcast Hate

"bias DSLR" is redundant

Lordicon7293

@integraonline.net

Quantity/% is not the issue, nor the point. The fact is Comcast is using this software in the first place and nothing good comes from using this type of software. It's main purpose is to inhibit, not promote.

Currently: P2P programs not connecting. Cannot seed. Secure VPN is still working.

This software is either going to make or break Comcast broadband saturation. I guess they can afford to lose a lot of customers.

Yippee! My FIOS order went through.... see ya later Comcast ..|.,

See 6 replies to this post

SkullBot

join:2003-05-07
Huntington Beach, CA

Bit Torrent gets all the blame....

However, I consider myself to be a heavy user. All of my traffic is legal. I use VPN for work, along with all the usual computer stuff, FTP, etc.

I also have an Xbox 360 and a Wii in the house that gets used quite heavily. The Xbox in particular is connected to Live for all sorts of things. Xbox live arcade is a big bandwidth hog.

My point is, it doesn’t take "illegal BT downloads" to use extensive amounts of bandwidth. So am I supposed to keep a log of all my uses to make sure I don’t go over an invisible cap that I never even knew about?

a333
A hot cup of integrals please

join:2007-06-12
Corona, NY
·Verizon Online DSL

Re: Bit Torrent gets all the blame....

I dunno why you guys are arguing soooo much.
I doubt comcast's network is at fault.
Its the friggin' nodes that are oversaturated.
In response to this issue, comcast is taking excuse to punish users that actually want to use their connection.
MY MESSAGE TO COMCAST:
UPGRADE YOUR NODES!!! STOP INVESTING BILLIONS IN THIS TYPE OF EQUIPMENT, AND RATHER SPEND IT IN NODE SPLITTING AND MORE CHANNELS, OR DOCSIS 3.0!!!

Also, if it is in fact the network, all comcast needs to do is to upgrade the DWDM optical links b/w the routers.
BTW, IMHO, if comcast has the resources to get equipment that can sort through millions of packets and monitor them, then I think that comcast can perfectly well upgrade its routers.
If all else fails, stop advertising such HUGE download rates, and rather be open and reduce the speeds to more achievable levels.
And, NO, this doesnt mean dialup speeds.
and I don't want some kind of comcast fanboy jackass to just invent some rash defense of comcast, as anyone trying to deny such cold, hard truths probably has some kind of interest in comcast.
Forums » Comcast Plays PR Patty Cake


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