republican-creole
Search:  

 
 
   News
newer
story category Comcast Privacy Debate
Cable giant under fire in some markets
(old news - 09:24AM Wednesday Jul 16 2003)
tags: cable · privacy
Comcast has come under fire for its privacy policies of late, though the company insists it holds the highest standards when it comes to protecting subscriber information. Regulators in former AT&T Broadband markets like Portland, Oregon and the Bay Area are concerned with 'upgrades' made to the company's privacy policies. The company's e-mail migration wizard also contained some suspect provisions users agreed to upon installation. According to a Comcast rep, the company's "policies and practices have not changed. The language of the policy has changed."

While most markets can do little to protest what they believe are less than stellar changes, Montgomery County, Maryland, which has pioneered what amounts to a 'broadband bill of rights', hopes to take the company to task. Comcast "basically broadened what they could collect, broadened who they could give it to," according to Jane Lawton, cable administrator for the County. "Our version would return them to be a bit more accountable in each of these areas."

Related:
  1. Thursday Evening Links
  2. Friday Evening Links
  3. Monday Evening Links
  4. Wednesday Evening Links
  5. Friday Evening Links
  6. Comcast Constructing 500TB User Data Warehouse
  7. 8,000 Comcast User Passwords Exposed
  8. Cable's 'Canoe' Plan Takes On Water
Forums » Comcast Privacy Debate
view: topics flat text 
Post a:

puritan

@63.99.x.x

The customer is always right.

What ever happened to that??

puritan

LC8290
Ms. Croft 2 U

join:2003-04-30
Cleveland, TX

Re: The customer is always right.

it went right out the digital window with customer service, respect, & dignity

blackjeep

join:2001-07-12
Atlanta, GA

Re: The customer is always right.

also went right out the window with honest customers. That phrase was coined back in the day of 'handshake loans from banks' and other types of deals.
TheWickerMan

join:2002-04-09
Enola, PA
I worked with enough customers to know they are NOT always right. In fact, they are wrong far more often.

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ

said by puritan:
What ever happened to that??

puritan


Thats oldschool thinking.
-
today its "Whatever maximizes our profits"
--
You can never be too rich, too thin or have too much Bandwidth

egood71
You Gotta Love It
Premium
join:2000-08-28
Marietta, GA

Privacy...What privacy?!?!?

Yeah, there privacy policies have changed cause I have getting a whole lot of spam from porn. This really isn't acceptable. Is there anything that we can do?
--
PROUD VETERAN! U.S. ARMY 01JAN90 - 01OCT97

GOLFnSUN
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ

Re: Privacy...What privacy?!?!?

Do you really think Comcast has sold your email address to porn companies?? You have to get grip on yourself.

JPuppy
Java Heathen
Premium
join:2002-11-24
Honesdale, PA
clubs:

Re: Privacy...What privacy?!?!?

Comcast sold my personal information to the Russian Mafia, who have used it to blackmail me in running a vast vodka smuggling operation in a hidden location on the East Coast! Help Help!
--
-In a bad mood since 1824

egood71
You Gotta Love It
Premium
join:2000-08-28
Marietta, GA
Yes I do.. Cause before the merger I wasn't getting any unsolicited emails.
--
PROUD VETERAN! U.S. ARMY 01JAN90 - 01OCT97

Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
·AT&T Midwest
·Site5.com
·Comcast

Re: Privacy...What privacy?!?!?

said by egood71 See Profile:
Yes I do.. Cause before the merger I wasn't getting any unsolicited emails.

Of course, the possibility that someone had that email before and used it on the internet never occured to you.

I have to agree that Comcast's chances of selling your email address to porn companies is pretty outlandish. Especially without proof.
--
My Domain
Nightfall's Hockey and Life Journal
rmdir

join:2003-03-13
Chicago, IL

said by GOLFnSUN See Profile:
Do you really think Comcast has sold your email address to porn companies?? You have to get grip on yourself.
Considering the subject, perhaps you might want to rephrase that.

egood71
You Gotta Love It
Premium
join:2000-08-28
Marietta, GA
LOL!!!!!!!

Maxo
Your tax dollars at work.
Premium,VIP
join:2002-11-04
Tallahassee, FL
clubs:

Give 'em hell

Give 'em hell Maryland.

HotRodFoto
Premium
join:2003-04-19
Denver, CO

Re: Give 'em hell

Why would Comcast NOT do this...afterall, u sign up with Qwest for phone service, and they sell yer name and nimber to telemarketers. It's a dirty business.....

JPuppy
Java Heathen
Premium
join:2002-11-24
Honesdale, PA
clubs:

Re: Give 'em hell

said by HotRodFoto See Profile:
Why would Comcast NOT do this...afterall, u sign up with Qwest for phone service, and they sell yer name and nimber to telemarketers. It's a dirty business.....
Exactly, then they charge YOU for anti-telemarketer features! It makes me ill.


--
-In a bad mood since 1824

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ

said by HotRodFoto See Profile:
Why would Comcast NOT do this...afterall, u sign up with Qwest for phone service, and they sell yer name and nimber to telemarketers. It's a dirty business.....
More dirt Qwest does:
-
after theyve sold your info to telemarketers they sell you a plan to block them. wonderful eh.
--
You can never be too rich, too thin or have too much Bandwidth
vic102482
Premium
join:2002-04-30
Upper Marlboro, MD

said by Maxo See Profile:
Give 'em hell Maryland.
Ditto.
--
I tie a rope around my penis and jump from a tree, don't you wanna grow up to be just like me!!!!

oliphant5
Got Identity?
Premium
join:2003-05-24
Corona, CA

Seeing as they can't even adhere to BBB guidelines

Since they're a member...I hold little hope of them being civil when it comes to their privacy (or lack thereof) policy.

Unit649
I B U, Who U B?
Premium
join:2000-01-22
Stockton, CA
·Comcast

Re: Seeing as they can't even adhere to BBB guidelines

Considering the fact the BBB won't really do much to a company unless there is public outcry either. Belonging to the BBB isn't what it was 10 years ago either- they aren't going to do much to a company that contributes alot of money to the cause, so to speak-they will drag their feet also a good portion of the time, especially if its a big company you're complaining about.
--
U ::::Founder, ForeverChat IRC Network:::: »www.foreverchat.net

Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
·AT&T Midwest
·Site5.com
·Comcast

This goes far beyond Comcast

Privacy has always been a hot button topic. Yes, Comcast has changed the language of their privacy agreement. In fact, a lot of other ISPs have done the same thing in the last year. Then, you have other companies and businesses that are doing the same thing. The problem is the language. It contains so much legal speak that I don't know what to make of it. You could imply that Comcast or another ISP could hand your email address and home contact into over to other companies. Then again, down a couple paragraphs, they say they won't.

This problem goes far beyond Comcast. I want to see one flat agreement that applies to all companies or at least the ones that I do business with. This privacy agreement can be changed from person to person, but I want this agreement to travel with me. I don't just want my email address, home address, and home phone private, but ALL information I give them.
--
My Domain
Nightfall's Hockey and Life Journal

Mordy
Comfortably Numb
Premium,MVM,ExMod 2004-07
join:2001-12-02
Denver, CO
·Comcast Formerly ..

Here is what Comcast told me...

I just called Comcast to enquire about this policy. The rep that I spoke to insisted that they do not release any of this information with out my explicit permission. To hear it from the rep, the privacy policy is meant to explain every possibility of how they might divulge information if I give them permission to do so.

The example I got was if I wanted to divulge my customer information to an future employer, I could authorize Comcast to divulge this information. But I would need to be proactive and make the authorization. But if that same employer called Comcast and asked without my permission, they told me that they wouldn't even acknowledge that I was a customer.

In this case, I'm not too worried about the customer service people giving out my information. It's the marketing and business development people at Comcast that are likely to abuse this. I hope that enough pressure comes to prevent widespread abuse.
--
Facts do not cease to exist because they are ignored - Aldous Huxley

Unit649
I B U, Who U B?
Premium
join:2000-01-22
Stockton, CA
·Comcast

Re: Here is what Comcast told me...

Exactly. The privacy policy is only as strong as the weakest link on the phone or working for them. If someone who works for them decides to tell someone information, the policy means nothing. Having the policy is one thing, but having everyone adhere to it is another also. I would assume that employees have to sign something saying they will follow it with penalties assessed if they don't-but if someone wanted to they could-it would just mean major issues for them. It just depends on how willing the person is to cross the line.

I would assume most people wouldn't want to open that can of worms so they won't cross that line.

But, as in anything, its always possible one bad apple could do something-that happens everywhere, how do you think countries get info on other countries? With the right amount of money and promises, someone could decide to take the chance-though its highly unlikely with a cable company.
--
U ::::Founder, ForeverChat IRC Network:::: »www.foreverchat.net

ctceo
Premium
join:2001-04-26
South Bend, IN
clubs:
·magicjack.com
·AT&T U-Verse
·Comcast
·AT&T Midwest
·HughesNet Satellit..

The only reason.

The only reason these companies are trying to change regulations to allow them the ability to share information is because of the changes made to the laws regarding P2P, Filesharing, and other allegedly illegal activities taking place online. If you want something done without any middleman knowing everything you have to do it the old-fashioned way, yourself. The only reason they are doing so is to protect their own assets in case of legal action.

I am not saying what they are doing is right or wrong, but it certainly raises eyebrows anytime anyone wants to nose to much into personal information and have the option to share it with an unspecified amount of people, at their leisure.

Feel free to view my other posts, the most recent ones may have some relevance to this post.

ctceo
--
Upgraded eTower733i, 512MB PC133,PCI GeForce MX440 64MB, Onboard Sound, 2 x 20GB HD. "If it still does what you need it to, it's not outdated".

wmjsn
Premium
join:2000-12-08
Hillsboro, OR


I have a copy of their privacy policy

Click for full size
Click for full size
Click for full size
Click for full size
About a week ago Comcast sent me a copy of their privacy policy for high speed internet and for regular old tv. Here it is for the high speed internet. If I can find the other one I'll scan it in.
[text was edited by author 2003-07-16 12:42:01]
moonpuppy

join:2000-08-21
Glen Burnie, MD
·Verizon Online DSL

Re: The only reason.

said by ctceo See Profile:
The only reason these companies are trying to change regulations to allow them the ability to share information is because of the changes made to the laws regarding P2P, Filesharing, and other allegedly illegal activities taking place online. If you want something done without any middleman knowing everything you have to do it the old-fashioned way, yourself. The only reason they are doing so is to protect their own assets in case of legal action.

I don't think this is the goal at all. It is simply another way to make money. Data mining companies have been around for years. Their goal is to catalog every single thing you do. Whatever you buy, whatever you eat, wherever you go, they want to database it. Then, companies can ask for people who buy or do specific things. Not going to try and sell a Florida vacation to people who ski all the time.

It is just another revenue stream.

ctceo
Premium
join:2001-04-26
South Bend, IN
clubs:
·magicjack.com
·AT&T U-Verse
·Comcast
·AT&T Midwest
·HughesNet Satellit..

That too, I suppose it covers both reasons, and hey, if they can kill 2 birds with one stone, thats potential money saved that gets to stay in their pocket. (at least for a little longer, LOL).
--
Upgraded eTower733i, 512MB PC133,PCI GeForce MX440 64MB, Onboard Sound, 2 x 20GB HD. "If it still does what you need it to, it's not outdated".
ATTGUY2

join:2002-06-02
Fremont, CA

The beast has risen

As I have posted here on Broadband Reports many many times... The bible speaks of the "beast rising up out of the sea to the east." Well, it's here folks.

Jeremy341
Bye
Premium
join:2000-01-06
localhost

Re: The beast has risen

My bible speaks of "religious nuts rising up on web sites you frequent." Apparently, mine is also correct!

aztecnology
O Rly?
Premium
join:2003-02-12
Murrieta, CA
·Verizon FIOS

Re: The beast has risen

said by Jeremy341 See Profile:
My bible speaks of "religious nuts rising up on web sites you frequent." Apparently, mine is also correct!
Which religion are these nuts that are so religious?
--
.:|:. Tell a man there are 300 billion stars in the universe and he'll believe you. Tell him a bench has wet paint on it and he'll have to touch it to be sure.

Jeremy341
Bye
Premium
join:2000-01-06
localhost

Re: The beast has risen

said by aztecnology See Profile:
Which religion are these nuts that are so religious?
My bible is not specific on that, sorry.

JosephStalin

join:2002-08-08
Springfield, MA

Re: The beast has risen

LoL
Forums » Comcast Privacy Debate


Monday, 09-Nov 00:21:37 Terms of Use | Privacy Policy | Hosting by www.nac.net - DSL,Hosting & Co-lo | feedback | contact
over 10 years online! © 1999-2009 dslreports.com.