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Comcast Says They'll Stick With Triple Play
Despite Writing On the Wall For Cable VoIP
by Karl Bode 06:32PM Thursday May 02 2013
The other day Time Warner Cable announced that they'd be cutting back on promotions and would be shifting away from pushing the triple play. That's in large part thanks to the fact that a growing number of users are ditching their cable VoIP line and going cellular only in order to counter the relentlessly soaring costs of cable TV service. Time Warner Cable lost 35,000 voice customers last quarter, and given they don't face U-Verse of FiOS in most of their markets, they can afford to cut back on promotional offers and keep service rates high.

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Comcast, in contrast, lost more video subscribers last quarter than expected, but gained 210,000 voice customers on the quarter, which was more than expected. Given they're not feeling the VoIP pinch yet, Comcast stated on a conference call with the press and analysts that they'll be sticking with the winning combination of triple play offers followed by price hikes for the time being:
Comcast vice chairman and chief financial officer Michael Angelakis said on the call that Comcast implemented a rate increase across 72% of its footprint in the quarter, compared to 62% in the same period last year. In addition, it changed the way it counts MDU customers, which accounted for about half of the losses. He added that the rest of the customer losses were less profitable single play subscribers....Comcast cable CEO Neil Smit said on the call that while he could not speak for TWC, Comcast triple play customers tend to be more satisfied with service and churn at a lower rate.
You'll get to magically watch their reaction change over the next six to twelve months as Comcast also starts to feel the pinch from customers who realize they can save money from ditching redundant cable VoIP services.

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Iowa native
Springfield, MA
·Verizon Broadban..

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reply to josephf

Re: Ditch It All

said by josephf:

You can get LTE for your cellphone wireless. Then you use your phone's WiFi hub to use its LTE when you are home. So you only need one internet service (your wireless which you have anyways) instead of two. (No cable or DSL.)

I guess you have not heard of caps. All the major cell providers that operate LTE networks have caps on data use that WILL give you a major case of bill shock if you use too much data. And plans that advertise unlimited DO have excessive use policies where they will throttle or terminate your service if you exceed a set threshold.

I myself would like to go cellular Internet only and I would like to buy the Netgear router with Verizon built in but the low caps pushed me towards staying with Comcast.
I've experienced ImOn (when they were McLeod USA), Mediacom, Comcast, and Time Warner and I currently have DirecTV. They are much better than broadcast TV.

I have not and will not cut the cord.