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Comcast Sees 156,000 New Broadband Subscribers
Slows Number of Basic Cable Defections
by Karl Bode Wednesday 01-Aug-2012 tags: competition · business · cable · Comcast
Given that AT&T and Verizon have all but given up on landline broadband, and in some instances are literally driving DSL users into the arms of cable, it's not too surprising to see cable operators outperform in broadband subscriber additions. AT&T and Verizon's unwanted users are good news for Comcast, whose second quarter earnings show the company added a net 156,000 new broadband subscribers on the quarter. Comcast says they've also slowed their rate of cable TV defections, losing 176,000 cable customers, down from the 238,000 subscribers lost during the same quarter last year. Earnings were helped tremendously on the quarter by the fact that the average Comcast subscriber bill is now $148.57.

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JigglyWiggly

join:2009-07-12
Pleasanton, CA

well

then give me the boost from 50 -> 105 in west coast if you guys are doing so well

pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD

Yikes

The average bill is just south of $150? Eeek!
--
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The Truth

join:2012-07-31

$148 average subscriber bill .....

It's funny how people cry about a $148 triple play (high def on multiple tv's, DVR service, wireless high speed internet and unlimited nationwide home phone service) that multiple family members use everyday throughout their home day after day but have no issues paying for a $200+ monthly unlimited smart phone bill. If you are not living beyond your means and understand that complaining about something to get a reduction in price is not the what you really need to do. What needs to happen is get a grasp on your budget and realize that the cable bill (or satellite, or Uverse ...) is your best bang for the buck at @ $5 per day for (in our case) 2 adults and 3 children which equals @ $1 per day per person for 3 services. I've never even blinked at the price of the cable bill due to the fact that at $5 per day I could not even leave the house with our family of five and go to dinner, the movies, the beach, to a park .... for anywhere close to $5 for the day (gas would be at least 2x that). But then again, I don't expect companies to reduce their prices for their services so I can spend that money somewhere else.
ITALIAN926

join:2003-08-16
kudos:1

Re: $148 average subscriber bill .....

Absolutely. People get so used to the introductory prices on TV, they forget that theyre introductory.

Lets rewind the clock back to the dialup days. TV bill, 2 phones lines, seperate long distance, AOL bill, probably more than $150 / mo lol
The Truth

join:2012-07-31

Re: $148 average subscriber bill .....

said by ITALIAN926:

Absolutely. People get so used to the introductory prices on TV, they forget that theyre introductory.

Lets rewind the clock back to the dialup days. TV bill, 2 phones lines, seperate long distance, AOL bill, probably more than $150 / mo lol

Thats right. I know people right now still paying the phone company over $80 monthly for just phone service with nationwide long distance. I have never thought of my cable bill as a luxury due to the fact that it really is a small price to pay for all of the service that it provides us here at my home.
Crookshanks

join:2008-02-04
Northeast PA
Reviews:
·Frontier Communi..

Re: $148 average subscriber bill .....

said by The Truth:

I have never thought of my cable bill as a luxury due to the fact that it really is a small price to pay for all of the service that it provides us here at my home.

TV is a luxury. Internet and phone service not so much...

For better or worse telecommunications is our largest household expense after the mortgage and car payments:

Verizon Wireless (2 smartphones): $163/mo
Frontier Business Class DSL: $70/mo
Frontier POTS: $26/mo
Total: $259/mo

I could knock $30 off that if I didn't need the business class DSL and another $26 if I was willing to part with the redundancy of the POTS line. The former is something of a necessity for work (and they pay for it, thankfully) and the latter is something that's worth $1/day to me.

Still, if I was willing/able to part with them we'd be paying $203/mo for what is effectively unlimited calling, data and wireline internet service. That's not all that bad when you compare it against the options of yesteryear. Drop the mobile data/smartphones and it would be <$140/mo.
The Truth

join:2012-07-31

Re: $148 average subscriber bill .....

said by Crookshanks:

said by The Truth:

I have never thought of my cable bill as a luxury due to the fact that it really is a small price to pay for all of the service that it provides us here at my home.

TV is a luxury. Internet and phone service not so much...

For better or worse telecommunications is our largest household expense after the mortgage and car payments:

Verizon Wireless (2 smartphones): $163/mo
Frontier Business Class DSL: $70/mo
Frontier POTS: $26/mo
Total: $259/mo

I could knock $30 off that if I didn't need the business class DSL and another $26 if I was willing to part with the redundancy of the POTS line. The former is something of a necessity for work (and they pay for it, thankfully) and the latter is something that's worth $1/day to me.

Still, if I was willing/able to part with them we'd be paying $203/mo for what is effectively unlimited calling, data and wireline internet service. That's not all that bad when you compare it against the options of yesteryear. Drop the mobile data/smartphones and it would be <$140/mo.

So your paying $96 monthly for the two services DSL and POTS - that seems in line with the $148 average for a triple play. Add in your smartphones and you double the $148 average (if you had video). We are in the $280 range for everything (Video, HSD, Tele and cell phones) and use all three of these all day long for the five of us - a great value.
Crookshanks

join:2008-02-04
Northeast PA
Reviews:
·Frontier Communi..

Re: $148 average subscriber bill .....

said by The Truth:

We are in the $280 range for everything (Video, HSD, Tele and cell phones) and use all three of these all day long for the five of us - a great value.

I'm probably a tech snob but I don't count the cable company's VoIP product as a real phone. My POTS line exists because I KNOW I can count on it during emergencies. I've lost track of the number of times I've seen Time Warner's phone product go down without any obvious cause, to say nothing of the week it took them to restore service after the floods we endured last year.

If it wasn't for the proven reliability of POTS we'd exclusively rely on our cell phones for voice service.

I'm roaming off topic though, my original point was I don't lump cable television service under the category of telecommunications at budget time. Basic telecommunications (which I would define as wireline voice and internet service) are an essential service in the 21st century. Television is a luxury. A relatively inexpensive luxury to be sure but still a luxury.

Rob
In Deo speramus.
Premium
join:2001-08-25
Kendall, FL
kudos:3

Re: $148 average subscriber bill .....

said by Crookshanks:

said by The Truth:

We are in the $280 range for everything (Video, HSD, Tele and cell phones) and use all three of these all day long for the five of us - a great value.

I'm probably a tech snob but I don't count the cable company's VoIP product as a real phone.

Maybe not TW, but Comcast's phone service isn't VoIP as they keep the voice packets entirely on their private network and it is never transmitted over the data network.

»customer.comcast.com/help-and-su···rotocol/
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Crookshanks

join:2008-02-04
Northeast PA
Reviews:
·Frontier Communi..

Re: $148 average subscriber bill .....

said by Rob:

Maybe not TW, but Comcast's phone service isn't VoIP as they keep the voice packets entirely on their private network and it is never transmitted over the data network.

»customer.comcast.com/help-and-su···rotocol/

VoIP on a private network is still VoIP.

In any case my criticism wasn't of the fact that it's VoIP -- POTS calls are digitized as well -- my criticism stems from the fact that the service is embarrassingly unreliable. They shouldn't even be allowed to sell it as "phone" service without being mandated to meet the same reliability metrics that the phone company has been required to meet for decades.

As far as I'm concerned there is no excuse for voice service to go down other than the physical destruction of infrastructure. Time Warner has no provisions in place in our market to deal with routine power outages, never mind actual disasters. Verizon can truck in generators to power the COs for weeks following a natural disaster but Time Warner can't cope with a two hour power outage caused by a thunderstorm? Pathetic.

People I personally know who lost wireline voice service during the 2011 floods:

Time Warner Customers: 3 commercial, 14 residential
Verizon Customers: 0
Frontier Customers: 0

People I know who lose wireline voice service during routine power outages:

Time Warner Customers: all of them
Verizon Customers: 0
Frontier Customers: 0

It doesn't even matter that Time Warner's modem has a battery in it, because the damn DOCSIS nodes go down during every bloody power outage. What's the point of having batteries in your CPE if the last mile infrastructure doesn't have generators and/or batteries? I suppose the battery is useful if you forget to pay your electric bill and your house is the only one that loses power.....
The Truth

join:2012-07-31

Re: $148 average subscriber bill .....

said by Crookshanks:

said by Rob:

Maybe not TW, but Comcast's phone service isn't VoIP as they keep the voice packets entirely on their private network and it is never transmitted over the data network.

»customer.comcast.com/help-and-su···rotocol/

VoIP on a private network is still VoIP.

In any case my criticism wasn't of the fact that it's VoIP -- POTS calls are digitized as well -- my criticism stems from the fact that the service is embarrassingly unreliable. They shouldn't even be allowed to sell it as "phone" service without being mandated to meet the same reliability metrics that the phone company has been required to meet for decades.

As far as I'm concerned there is no excuse for voice service to go down other than the physical destruction of infrastructure. Time Warner has no provisions in place in our market to deal with routine power outages, never mind actual disasters. Verizon can truck in generators to power the COs for weeks following a natural disaster but Time Warner can't cope with a two hour power outage caused by a thunderstorm? Pathetic.

People I personally know who lost wireline voice service during the 2011 floods:

Time Warner Customers: 3 commercial, 14 residential
Verizon Customers: 0
Frontier Customers: 0

People I know who lose wireline voice service during routine power outages:

Time Warner Customers: all of them
Verizon Customers: 0
Frontier Customers: 0

It doesn't even matter that Time Warner's modem has a battery in it, because the damn DOCSIS nodes go down during every bloody power outage. What's the point of having batteries in your CPE if the last mile infrastructure doesn't have generators and/or batteries? I suppose the battery is useful if you forget to pay your electric bill and your house is the only one that loses power.....

You're misinformed about how cable plant works. Every node is designed with a power supply cabinet that 1) provides commercial power and 2) have battery backups which engage once commercial power is lost and 3) is monitored 24/7 and sends out alerts if there is a disruption in power. Most of the time we know of a outage before you do and have trucks rolling out to these power supplies for backup on our backups. If you're bragging about having landline service during the one hurricane in the last ten years than congratulations but I've never lost phone service of any kind here at our house and I'm on the coast here in Florida.
Crookshanks

join:2008-02-04
Northeast PA
Reviews:
·Frontier Communi..

1 edit

Re: $148 average subscriber bill .....

said by The Truth:

You're misinformed about how cable plant works. Every node is designed with a power supply cabinet that 1) provides commercial power and 2) have battery backups which engage once commercial power is lost and 3) is monitored 24/7 and sends out alerts if there is a disruption in power. Most of the time we know of a outage before you do and have trucks rolling out to these power supplies for backup on our backups.

That may be the way Comcast does it in your particular market but I can assure you it is _not_ the way Time Warner does it in my market. I even have an e-mail from our Account Executive admitting that they had no provisions in place to deal with power outages. They didn't lose any physical infrastructure. We had power in our office. They had power at their NOC. Yet we had no phone service. Why do you suppose that is? We asked them why we had no service for a week. Their answer was "Talk to NYSEG" (the local electric utility).

I had cable internet/television service from them as recently as a year ago. The power goes out and I lose both services, in spite of my investment in UPS'es and generators. Why do you suppose that is?

said by The Truth:

If you're bragging about having landline service during the one hurricane in the last ten years than congratulations but I've never lost phone service of any kind here at our house and I'm on the coast here in Florida.

I'm bragging about never losing service when friends of mine with the competing Time Warner product lose service all the time, sometimes for no apparent reason. They even had a market wide outage lasting several hours a few years ago. No penalty of any kind was assessed against them, even though they left thousands of people without 911 service. Verizon would have been raked over the coals by the PSC if they had an outage on that scale.
The Truth

join:2012-07-31

Re: $148 average subscriber bill .....

Just as we're required by the FCC to provide battery backups in our EMTA's being that phone service is considered a life line we are also required to do so with our cable plant to be able to provide phone service during a loss of commercial power to our nodes (just like in a home but on a bigger scale). Being we are a sister company of Time Warner and coordinate most of our software and policies with them I doubt their cable plant is much different than ours. As for why your phone drops during loss of commercial power I have no idea why as I obviously am not there to verify.

antdude
A Ninja Ant
Premium,VIP
join:2001-03-25
United State
kudos:4
Reviews:
·RoadRunner Cable
said by ITALIAN926:

Absolutely. People get so used to the introductory prices on TV, they forget that theyre introductory.

Lets rewind the clock back to the dialup days. TV bill, 2 phones lines, seperate long distance, AOL bill, probably more than $150 / mo lol

Yep, they tend to forget. That is what businesses do. Try to lure to cheap priced promotions and then boom! That is why I always ask what the prices after the promotions.

Cabal
Premium
join:2007-01-21
Austin, TX
I pay $45/mo for my unlimited smartphone bill, and that includes all taxes and fees. I'm on the GSM Galaxy Nexus, so not a shoddy phone, either.
--
If you can't open it, you don't own it.
The Truth

join:2012-07-31

Re: $148 average subscriber bill .....

said by Cabal:

I pay $45/mo for my unlimited smartphone bill, and that includes all taxes and fees. I'm on the GSM Galaxy Nexus, so not a shoddy phone, either.

Understood, but now multiply that $45 cell phone bill for 1 person x 5 people (2 adults and 3 young adults) and now your at $225 for a cell phone bill. Even though you have a good price, you're paying 70% more for a one service cell phone bill as you are for a three service cable bill.

funchords
Hello
Premium,MVM
join:2001-03-11
Yarmouth Port, MA
kudos:6
said by The Truth:

What needs to happen is get a grasp on your budget and realize that the cable bill (or satellite, or Uverse ...) is your best bang for the buck at @ $5 per day for (in our case) 2 adults and 3 children which equals @ $1 per day per person for 3 services.

It's a decent way to think about it. Now think ahead.

What happens when the three children leave, you and the spouse retire, and it's just the two of you on half of your former income?

Reduce your cable bill by 50-60% and try to remain satisfied with what's left.

(This exercise doesn't count the fact that cable bills rise at about twice the rate of inflation.)
--
Robb Topolski -= funchords.com =- Cape Cod, MA -- KE1MO
Tweet! Tweet! -- »twitter.com/funchords
The Truth

join:2012-07-31

Re: $148 average subscriber bill .....

said by funchords:

said by The Truth:

What needs to happen is get a grasp on your budget and realize that the cable bill (or satellite, or Uverse ...) is your best bang for the buck at @ $5 per day for (in our case) 2 adults and 3 children which equals @ $1 per day per person for 3 services.

It's a decent way to think about it. Now think ahead.

What happens when the three children leave, you and the spouse retire, and it's just the two of you on half of your former income?

Reduce your cable bill by 50-60% and try to remain satisfied with what's left.

(This exercise doesn't count the fact that cable bills rise at about twice the rate of inflation.)

I understand your point. My thought process would be to reduce some of the services that are not needed anymore since we have a smaller household (HBO, Cinemax, top tier internet service - things the kids enjoyed) and enjoy the services that we need at that point. After doing that I would be still be satisfied due to the fact that we have lived within our means for years, worked hard, saved and invested money along the way and a $150 cable bill (at that point in the future) is not a strapping bill and we are still living within our means.
HiDesert

join:2008-08-17
"This exercise doesn't count the fact that cable bills rise at about twice the rate of inflation."

Yeap, my 2.5 percent merit increase was just cancelled (hospital wide so no one at my place of work gets anymore money).

The bottom line is through channel bundling content holders like Disney can extort more money through carriage extortion. For those lucky enough to make enough to keep pace with the hikes, I'm happy for ya. Many wages are not keeping up and full time jobs are being replaced by PRN jobs in my field and wages in many cases are being driven down.

For me, I guess I can still afford it but decided a few years ago that the value is not there. That it was no longer worth paying a thousand dollars a year just to watch TV. OTA more then satisfies my occasional use of the TV.
The Truth

join:2012-07-31

Re: $148 average subscriber bill .....

said by HiDesert:

"This exercise doesn't count the fact that cable bills rise at about twice the rate of inflation."

Yeap, my 2.5 percent merit increase was just cancelled (hospital wide so no one at my place of work gets anymore money).

The bottom line is through channel bundling content holders like Disney can extort more money through carriage extortion. For those lucky enough to make enough to keep pace with the hikes, I'm happy for ya. Many wages are not keeping up and full time jobs are being replaced by PRN jobs in my field and wages in many cases are being driven down.

For me, I guess I can still afford it but decided a few years ago that the value is not there. That it was no longer worth paying a thousand dollars a year just to watch TV. OTA more then satisfies my occasional use of the TV.

I agree in some instances tough choices have to be made. I have positioned my family to live pretty well off of 30% of our income. The other 70% goes to investments, emergency funds and paying cash for large purchases. Even if we never received a raise for the next ten years we would be fine with the bills we have now (and no I don't have a high level position with a Fortune 500 company). I couldn't blame anyone but ourselves if we couldn't keep up with our bills. Become smart financially and the $150 cable bill becomes so much less a part of your misery.

Linklist
Premium
join:2002-03-03
Longport, NJ
kudos:5
said by The Truth:

It's funny how people cry about a $148 triple play (high def on multiple tv's, DVR service, wireless high speed internet and unlimited nationwide home phone service) that multiple family members use everyday throughout their home day after day but have no issues paying for a $200+ monthly unlimited smart phone bill. If you are not living beyond your means and understand that complaining about something to get a reduction in price is not the what you really need to do. What needs to happen is get a grasp on your budget and realize that the cable bill (or satellite, or Uverse ...) is your best bang for the buck at @ $5 per day for (in our case) 2 adults and 3 children which equals @ $1 per day per person for 3 services. I've never even blinked at the price of the cable bill due to the fact that at $5 per day I could not even leave the house with our family of five and go to dinner, the movies, the beach, to a park .... for anywhere close to $5 for the day (gas would be at least 2x that). But then again, I don't expect companies to reduce their prices for their services so I can spend that money somewhere else.

That is the way I look at the bill. A lot of entertainment value at a very low price. 2 nights out a month for 2 with a movie, dinner, drinks costs much more than a month of cable tv.
--
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Crookshanks

join:2008-02-04
Northeast PA
Reviews:
·Frontier Communi..

Re: $148 average subscriber bill .....

said by Linklist:

2 nights out a month for 2 with a movie, dinner, drinks costs much more than a month of cable tv.

Well, the dinner out is a separate item, isn't it? Having cable doesn't save you from cooking dinner, unless that's part of the new quadruple play packages.

Theaters are only a rip off if you're dumb enough to buy food and drinks from them. Eat beforehand and smuggle in a few carpi suns to quench your thirst during the movie. Those things are tailor made to sneak into movie theaters, sports venues, etc.
The Truth

join:2012-07-31

Re: $148 average subscriber bill .....

said by Crookshanks:

said by Linklist:

2 nights out a month for 2 with a movie, dinner, drinks costs much more than a month of cable tv.

Well, the dinner out is a separate item, isn't it? Having cable doesn't save you from cooking dinner, unless that's part of the new quadruple play packages.

Theaters are only a rip off if you're dumb enough to buy food and drinks from them. Eat beforehand and smuggle in a few carpi suns to quench your thirst during the movie. Those things are tailor made to sneak into movie theaters, sports venues, etc.

He was making a comparison for what things cost. What things cost at the theaters is not a concern as I do not frequent the theaters seven nights a week as I do my living room. Buying food at the theater would not be a deal breaker for my family and make us resort to sneaking in food and ripping off the owners of the theater.
Crookshanks

join:2008-02-04
Northeast PA
Reviews:
·Frontier Communi..

Re: $148 average subscriber bill .....

said by The Truth:

Buying food at the theater would not be a deal breaker for my family and make us resort to sneaking in food and ripping off the owners of the theater.

I'm not terribly concerned about "ripping off" the owners of the theater by bringing in a carpi son as opposed to paying $8 for a soda. Not only is the soda overpriced, it has zero redeeming nutritional value. If I take your line of reasoning to its logical conclusion I'd be "ripping them off" by declining to buy a soda without smuggling in anything.

If they catch you they can ask you to leave. That's about all they can do. Of course the odds of this happening are zero. Theaters don't even bother to deal the jerk who is blabbing on his cell phone during the movie. Who here is old enough to remember the days when they employed actual ushers who would have asked him to cut it out or leave?
The Truth

join:2012-07-31

Re: $148 average subscriber bill .....

said by Crookshanks:

said by The Truth:

Buying food at the theater would not be a deal breaker for my family and make us resort to sneaking in food and ripping off the owners of the theater.

I'm not terribly concerned about "ripping off" the owners of the theater by bringing in a carpi son as opposed to paying $8 for a soda. Not only is the soda overpriced, it has zero redeeming nutritional value. If I take your line of reasoning to its logical conclusion I'd be "ripping them off" by declining to buy a soda without smuggling in anything.

If they catch you they can ask you to leave. That's about all they can do. Of course the odds of this happening are zero. Theaters don't even bother to deal the jerk who is blabbing on his cell phone during the movie. Who here is old enough to remember the days when they employed actual ushers who would have asked him to cut it out or leave?

We just won't agree. I conduct myself in a certain way that if I have an issue with an $8 soda or a $5 hot dog I will either not buy it or accept thats what the price is. Maybe the next time I will not visit that establishment. Is it right to sneak stuff in? Where do you draw the line? Is it OK in your eyes to steal cable because you do not agree with the price? What about getting gas at the pump - do you put $5 in and drive away before getting caught? How about if you do not agree with the price of something, do not visit that establishment. After all, you're keeping them in business by buying their tickets but you think you're sticking it to them by sneaking in food?
Crookshanks

join:2008-02-04
Northeast PA
Reviews:
·Frontier Communi..

Re: $148 average subscriber bill .....

said by The Truth:

Is it right to sneak stuff in? Where do you draw the line? Is it OK in your eyes to steal cable because you do not agree with the price? What about getting gas at the pump - do you put $5 in and drive away before getting caught?

Did you seriously just equate purchasing a beverage from a competing business with theft or imply that my willingness to do the former indicates a willingness to do the latter? Would it make you feel better next time if I just walk in with a bottle of water carried in the open? They won't stop me, they don't even stop people who are ruining the movie for everybody around them by blabbing about nothing on their cell phone.

said by The Truth:

After all, you're keeping them in business by buying their tickets but you think you're sticking it to them by sneaking in food?

Where did I say I'm "sticking it" to them? I'm not "sticking it" to them, I'm simply making a financially sound decision. If I wanted to "stick" it to them I would wait a few months and get the movie from Redbox.
The Truth

join:2012-07-31

Re: $148 average subscriber bill .....

..... Then how about NOT visiting that theater if you are so concerned about $8 sodas and people talking during the movie? Why try to justify your actions of sneaking in food or drinks? If you have a business and someone disagrees with your policies or prices are they justified to be sneaky and rip YOU off? After all, you said it is ok to sneak in food to avoid paying for $8 sodas. You know what they say - "Once a .... , Always a ...."
Crookshanks

join:2008-02-04
Northeast PA
Reviews:
·Frontier Communi..

Re: $148 average subscriber bill .....

said by The Truth:

If you have a business and someone disagrees with your policies or prices are they justified to be sneaky and rip YOU off?

Not buying an optional additional service or buying that service elsewhere is not the same as ripping them off. I'm sorry that you can't see the difference between the two.

My Gods, you remind me of the finance guy at my car dealership that behaved as though I was stealing from his children when I declined the extended warranty and financed the car through my credit union instead of him.
The Truth

join:2012-07-31

1 edit

Re: $148 average subscriber bill .....

said by Crookshanks:

said by The Truth:

If you have a business and someone disagrees with your policies or prices are they justified to be sneaky and rip YOU off?

Not buying an optional additional service or buying that service elsewhere is not the same as ripping them off. I'm sorry that you can't see the difference between the two.

My Gods, you remind me of the finance guy at my car dealership that behaved as though I was stealing from his children when I declined the extended warranty and financed the car through my credit union instead of him.

It's too bad you go to an establishment, buy a ticket, sit in THEIR building and eat YOUR food and drinks. I don't know WHY you cant see whats wrong with that. You're not entitled to bring food to the theater just as you would not be able to bring your own drinks to a restaurant because you don't agree with THEIR prices. IF YOU CANT AFFORD IT THEN DONT GO!
ITALIAN926

join:2003-08-16
kudos:1

Re: $148 average subscriber bill .....

Crook, If theres nothing wrong with what youre doing, stop hiding it, and bring it in unconcealed.
Crookshanks

join:2008-02-04
Northeast PA
Reviews:
·Frontier Communi..

Re: $148 average subscriber bill .....

I offered, he's still bellyaching though.

Random musing here but I don't recall ever seeing a "No outside food or drinks" sign at the movie theater we frequent most often. Given that the kids there barely bother to look at your ticket I doubt they'd say anything about an outside drink, unless you tried to wheel in a keg of beer or some such.
The Truth

join:2012-07-31
said by ITALIAN926:

Crook, If theres nothing wrong with what youre doing, stop hiding it, and bring it in unconcealed.

Agreed ...
Crookshanks

join:2008-02-04
Northeast PA
Nice bit of bigoted stereotyping about "low income mothers with 10 children". I think we're done here.
Wilsdom

join:2009-08-06
Just because the smart phone is overpriced doesn't mean $2000 per year for cable is cheap. And at least the smart phone provides functionality, while all the worthless channels, the DVR, and the obsolete land-line are of little to no value.
The Truth

join:2012-07-31

Re: $148 average subscriber bill .....

said by Wilsdom:

Just because the smart phone is overpriced doesn't mean $2000 per year for cable is cheap. And at least the smart phone provides functionality, while all the worthless channels, the DVR, and the obsolete land-line are of little to no value.

No, $1800 - $2000 yearly is not cheap - but for 3 services used from the time you wake up until the time you go to bed it is very reasonable at $600 - $675 per service yearly. Try going out for the evening with a family for a descent dinner and a movie and see if you can pay less than $150 with everything included (meals, tip, popcorn, drinks, gas ...)
Crookshanks

join:2008-02-04
Northeast PA
Reviews:
·Frontier Communi..
said by Wilsdom:

the obsolete land-line are of little to no value.

My POTS line costs me less than $1/day and short of a drunk driver taking out the telephone pole will never fail me.

So long as the service remains bulletproof and inexpensive I'll never part with basic POTS. Ours is completely no frills; no special calling features whatsoever and long distance service exclusively for emergencies. The line itself is only for emergencies, local outgoing calls, plus the occasional incoming call. We don't give the number to businesses that we deal with; just family, close friends, and our employers.

Some people laugh at us but we had the last laugh during the floods in 2011 when we were one of three households on the block with working phone service. The cellular network was effectively useless for three days (too many destroyed cell-sites combined with the extra load of an emergency) while VoIP products ceased to function because of the extended power outage.

FBGuy
Premium
join:2005-03-19
Evanston, IL
I don't pay $200+ monthly on a smartphone bill, but I do use the smartphone every day. Cable, not so much.
The Truth

join:2012-07-31

Cutting the cord

It's funny how people will "cut the cord", well at least in their eyes to "save" money which ends up being less than $50-$100 per month. You still have to pay for a descent speed internet package, Netflix accounts, Roku's, routers ...., network it all together and instruct everyone how to use it and deal with all the quirks that goes along with it not to mention not having everything you had with the providers. All of this to save $50 per month after having to pay for everything??? Sorry but my time is worth more than $50 monthly, thats time I could be pulling some extra hours at work or playing with my family at a park.

See 17 replies to this post
tmc8080

join:2004-04-24
Brooklyn, NY
Reviews:
·ooma
·Optimum Online
·Verizon FiOS

forest for the trees

apparently broadband caps don't prevent consumers from getting rid of video services. also the anti-competitive rise in prices and non-existent discounts are what is forcing consumers to cut back on services.. and the FIRST to go is video... Comcast faces two competitors which refuse to compete.. AT&T with their pitiful dsl technology and Verizon which signed a non-compete pact with Comcast sold millions of subscribers out for a few profitable frequencies. one or more of the big 3 companies will have to be broken up for things to change (or at least it's looking more and more like this is the only solution).

See 10 replies to this post
sparc

join:2006-05-06

impressive

I tried getting broadband with comcast, but it was so much more expensive than AT&T that I didn't even bother.

It's that much more impressive to see them gain so many customers considering the lack of decent pricing.

nonamesleft

join:2011-11-07
Manitowoc, WI

No reason to have metered access then?

With all the good news, no reason to have metered internet access now.

Voice

@verizon.com

Margins

It is interesting that the margins for telcos landline side are at about 21 cents and the one for CableCos are around 41 cents.

Which company gives you better value, one that makes 41 cents per dollar or one that makes 21 cents per dollar?

Last thing, it is amazing how different businesses that offer alot of the same things have different price structures.

See 8 replies to this post

Anon2875

@comcast.net

Yup that average looks about right

Paying $180 give or take each month myself. All we have is basic cable, telephone, and the lowest Internet tier. We hardly use the telephone but it's part of the triple play deal, it would cost more to drop it as screwed up as it may be. Still working on getting the fam moved onto Online only services so we can drop the land line we never use and get rid of that god awful and inconsistent cable bill.

Comcast should know damn well why it's the #1 most hated company in the U.S. I mean it isn't that difficult when you are forced between them and a crappy DSL provider for all your local media services.
Madtown
Premium
join:2008-04-26
Madera, CA

Glad I switch over to CC

When I had ATT, I could barely watch a YouTube video in HD without having to pause it, and I couldn't watch Netflix movies in HD, now I can watch videos in 1080P with CC. I'm one of the new BB Subscribers of CC and I'm glad I switched over. I don't even use ATT for Landline or HSI or anything. It's CC for HSI, and Cricket for phone service.

cheatboy12

@comcast.net

Re: Glad I switch over to CC

Congratz, we used to have att uverse. Trust me, I believe you when you said that buffering youtube videos in HD was terrible. It was, now on CC HSI I click watch in 1080P and the video just goes and goes across the bar and fills in 30 seconds. I love comcast so much! Google fiber thing is gonna fail cause too many people will be on there nodes and just cause a blackout.
Madtown
Premium
join:2008-04-26
Madera, CA
My neighborhood was upgraded (or downgraded) to U-verse. Last I check, the highest I could get with U-verse was 3mbps, (not sure about now) but even if ATT upgrade to my area to 24mbps, no way I go back. CC is so much better than ATT. Best part CC upgraded my area to D3 and have upgraded the CMTS to IPv6.
caps620

join:2009-01-18
Parlin, NJ

My daughter will make it 156,001 new broadband subs...

Duplicate post ... sorry
caps620

join:2009-01-18
Parlin, NJ

My daughter will make it 156,001 new subs...

She had DSL for a while, didn't need anything fast, but as of late the line seemed to be down more than it was up. What broke the camel's back was the other day after a power failure, guess what the DSL was dead. She said "that's it cancel it all", now with Comcast internet and phone. Verizon was in this house since it was built 56 years ago.

aredant

@comcastbusiness.net

Paying for brain damage

We stopped subscribing to CTV years ago and choose what we want to watch on the internet/rental with no commercials for $60/month. Cable TV gives you a big bill, 90% crap to watch and carefully crafted advertising designed to make you feel unsatisfied with life so you have to spend more to feel good about yourself - and they get you to pay for that too. We are much more content nowadays without that corrosive influence in our lives.
dantheman706

join:2012-07-23
White Pine, TN

Re: Paying for brain damage

Indeed.

I agree, I would rather pay $100 for tv subscriptions without commercials and ads.

I can't stand cable tv, they charge people money for tv service, then have so many damn ads and commercials you can't really enjoy it. Such a rip off.

Free sites like Crackle has ads to help pay for the hosting, which i am fine with, because its no way as near annoying like what is on cable tv. plus its free, if cable companies wanted to give me free cable tv with all the ads and commercials that they have now then I would be fine with it. but i will not pay for tv that has ads too!
dantheman706

join:2012-07-23
White Pine, TN

Cable/Sateliite TV sucks.

TV sucks. I'm not paying $40+ to watch more commercials than actual programming.

Netflix, Hulu, Crackle, and pretty much every TV Channel's website has full episodes for free or cheaper than cable/satellite tv. Sites like Crackle with free full episodes have commercials to help cover the cost of airing the program but it's only like 60 second long instead of 5mins.

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