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Comcast Sees Higher Than Expected Video Subscriber Losses
by Karl Bode 11:30AM Tuesday Jul 22 2014 Tipped by newview See Profile
Comcast released the company's earnings report this morning, and while the company continues to make more than healthy profits (quarterly net income of almost $2 billion on revenues of $16.84 billion), the company's quarter video subscriber losses (144,000) were greater than Wall Street predicted.

Two straight quarters of subscriber growth had led analysts to think that Comcast had reversed the industry trend of cable defections, and the 144,000 reductions is the worst quarterly loss in a year.

That said, historically the second quarter is the weakest quarter for subscriber additions, largely courtesy of college students cancelling temporary subscriptions. The loss is also still an improvement on the second quarter one year ago, when Comcast lost 162,000 video customers. Comcast did manage to add 203,000 broadband subscribers on the quarter.

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TKJunkMail
Premium
join:2005-12-09

What?

Cord cutters? What cord cutters?

jchambers28

join:2007-05-12
Alma, AR

1 recommendation

Re: What?

There is only one way to drop cable TV prices. Stop using it broadcasters will be forced to reduce pricing.

Packeteers
Premium
join:2005-06-18
Forest Hills, NY
kudos:1
Reviews:
·Time Warner Cable

Re: What?

said by jchambers28:

There is only one way to drop cable TV prices. Stop using it broadcasters will be forced to reduce pricing.

they'll just regain lost revenues with data caps and premium not neutral data lanes - this is why it's
critical isp's are changed to title-ii utilities, and not be allowed to self regulate as the fcc would like.
kboxvegas4

join:2001-11-29
Las Vegas, NV
kudos:1
LOL the prices wont go down, they will just raise their internet rates to compensate. Cox has done this for 3 years straight.

telcodad
Premium
join:2011-09-16
Lincroft, NJ
kudos:15

1 recommendation

"The loss is also still an improvement on the second quarter one year ago, when Comcast lost 162,000 video customers."

I guess only a determined few, like Ryan Block, now manage to escape from Comcast's retention department.

tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
kudos:5
Reviews:
·Comcast

Re: What?

I bet that many people are on a long vacation/ moving from A>B, planning on watching Netflix, amazon, hulu through the summer season, (what used to be the rerun time of year) or spending time outside, and coming back to a discount in the fall. The difference in subs is minut and if it continues they'll make it up on HSI fees

cork1958
Cork
Premium
join:2000-02-26

Re: What?

said by tshirt:

or spending time outside

Unfortunately,
People just don't do that anymore!
--
The Firefox alternative.
»www.mozilla.org/projects/seamonkey/
smcallah

join:2004-08-05
Home
You would have to see if competitors such as DirecTV, Dish, FiOS, or U-verse lost or gained customers and how many before you can call cord cutting the reason for this.
xrobertcmx
Premium
join:2001-06-18
Sterling, VA

Re: What?

Just put up an ota antenna and picked up 48 OTA channels. Granted 12 are the same PBS channels repeated, but added to online options, why bother paying.
--
I voted for Snoopy!

alanxenos
Perot 2016

join:2008-09-26
Winnetka, IL

"Higher than Expected"

Sure, might have been higher than expected for them, but basically everyone else could see this coming.
--
»www.speedtest.net/result/3297485581.png
chrisgo1

join:2005-03-16
Orlando, FL

College students?

Seriously college student with a cable bill in hand . What college student is not torrenting from evil big business?

ITALIAN926

join:2003-08-16
kudos:2

Re: College students?

College kids with morals and knowledge of the law, maybe?
smcallah

join:2004-08-05
Home
If said college students live on campus, they risk being kicked out of school when an RIAA or MPAA notice comes into the school and matches an IP address that the student used.

FureverFurry
Premium
join:2012-02-20
Wyoming, MI

People cancelled ?

Oh oh ... some retention stats just got busted.

Kuro

@75.151.50.x

Prepare for more "trial data threshold areas"

I am confident that there will be a few more areas added to the list of trial areas that have "data thresholds" before the end of the year or after the merger gets approved. How long do these trials usually last, I've had it for 5 years.

davidc502

join:2002-03-06
Mount Juliet, TN
kudos:1
Reviews:
·TDS

The number of losses must be wrong!

Considering how "HARD" Comcast works to "RETAIN" customers -- like the audo recording of a customer attempting dropping service -- those numbers must be wrong. The reason being that they don't let customers drop service LOL.

cheers!
--
Cord Cutter Hauppauge DTV Tuner Card PlayOn.tv Hulu.com Netflix.com Windows Media Center Guide.
Here's how »homes.yahoo.com/news/how-to-pay-···275.html
C Chipperson

join:2012-06-19
Las Vegas, NV

2 recommendations

This pretty much sums it up...

»www.youtube.com/watch?v=HAo5GgaJmsA

Q2

@68.42.244.x

Q2

I read on another site this is actually their best second quarter in 6 years so they probably aren't too concerned. Though I doubt they like to see losses after 2 quarters of adding video subscribers.

RWSI

join:2012-11-27
Albuquerque, NM

Implode

It's time for Comcast implode. I bet the advertising level from them goes through the roof.

Kilroy
Premium,MVM
join:2002-11-21
Saint Paul, MN

Another reason

Comcast provides standard definition unless you pay for HD. The wife and I watched the World Cup over the Internet because the quality was better than the what Comcast charges me to provide. When HD is now the standard Comcast should be providing it for no extra charge. If I'm going to stream any way why should I pay Comcast?
--
"Progress isn't made by early risers. It's made by lazy men trying to find easier ways to do something." - Robert A. Heinlein
Joe12345678

join:2003-07-22
Des Plaines, IL

comcast cable tv sucks next to all other big cable systems and dish/directv

comcast cable tv sucks next to all other big cable systems and dish / directv