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story category Comcast Self-Install VoIP Kits
Launching within six months...
(old news - 11:37AM Tuesday Sep 04 2007)
tags: Video · competition · business · VoIP · Comcast · Verizon FIOS
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Comcast is now offering self-install VoIP voice kits, and is testing self-install wireless phone VoIP kits in San Francisco, with launch expected in Boston, Denver and Philadelphia within six months. The switch should drastically reduce Comcast VoIP install costs, giving them a leg up in the triple-play battle with phone operators.

Verizon incurs $880 on average per customer to get TV installed. While Comcast added 671,000 VoIP customers last quarter, Verizon lost 723,000 landline customers while adding 167,000 TV customers.
"Comcast tentatively plans to charge customers $250 for three cordless phones that link to their cable modems. The total time from opening the box to getting a dial tone is 30 minutes or less, Avgiris said. "It's for the customer who says, 'I want the service, and I want it now,'" said Avgiris."
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Comcast VoIP is exploding -- the company added three million VoIP customers in just two years, quickly becoming the nation's largest VoIP operator.

The company has had to hire 12,000 people in the past year and a half to help manage VoIP demand, and will spend $450 million adding telephone customers in 2008.

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Forums » Comcast Self-Install VoIP Kits
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Post a:
JSRoman
Premium
join:2005-03-10
Callahan, FL


1 edit

Some confusion going on.

1- Self install kits for CDV(just Emta no phones) are being offered in select locations just not San Fran as of 8/24/07.

2- San Fran is testing self-install kits with enhanced cordless phones.

Installation Kit includes:
3 Cordless Phones
Wireless base and pre-wired EMTA
3 AC adapters
3 rechargeable battery packs
3 ft Coaxial cable
25 ft Coaxial cable
Coaxial splitter
RJ 11 Telephony splitter (allows customer to connect corded phone to eMTA in the event of a power outage)
--
»www.seabee.navy.mil

dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast

Say what?

"$250 for three cordless phones that link to their cable modems."

Uhm... NOT! $80 a pop for cordless phones? WTF?
--
Think outside the Fox... Opera
JSRoman
Premium
join:2005-03-10
Callahan, FL

Re: Say what?

That's what Bloomberg says. A price if any hasn't been decided.
--
»www.seabee.navy.mil

Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs:

While I subscribe to both

their HSI and Tv service, I haven't and won't be going with their CDV.

I can't really justify their 40.00 per month price tag for it, especially when there are other options out there that fill this gap.

While no one can argue with the success they're having with subscriber growth, I think if they made their triple play package prices more attractive for current customers..they could realize a lot more.

Their 99.00 mo/ special (Hsi, digital tv and cdv) for new customers goes to something like 140 or maybe even 150.00 after the special ends. I'd like to see them come down to about 120.00 as a package price for existing customers.
They'd still be getting their full hsi and tv prices..and another 20.00 on top of that for the phone service and put them in better competition with Vonage..at&t callvantage and verizons voip service.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic!

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

Re: While I subscribe to both

I couldn't agree more.
Their price/month is basically the same as that for POTS.
Vonage, Skype, hell, even AT&T Call Vantage is $25/month.
I don't need to pay $20/month for 'prioritized' service. I've had very little issue with Skype on a 2Mbps (1.6 throughput) - capped DSL line... with a 6-12Mbps cable line, I should have less issues, w/o having to pay POTS style pricing.
--
Canada = Hollywood North
sullim4

join:2003-05-18
Redmond, WA
·Verizon FIOS
·Verizon Online DSL
·Comcast
·Vonage

Indeed. Over the past 4 months Comcast has sent me at least 15 mailings and made a couple phone calls trying to get me to sign up for CDV. Their intro price is great at $19.99 but there's no way I'll pay $40 after 6 months. POTS with Verizon is only a couple bucks more (and that includes voicemail, caller id, and call waiting).

For $14.99 (which has now risen to $18 with tax), Vonage provides an excellent value and while the latency sometimes gets annoying, it's not worth paying $20+ more per month to fix it.
moonpuppy

join:2000-08-21
Glen Burnie, MD
·Verizon Online DSL

said by Rick See Profile :

Their 99.00 mo/ special (Hsi, digital tv and cdv) for new customers goes to something like 140 or maybe even 150.00 after the special ends. I'd like to see them come down to about 120.00 as a package price for existing customers.
They'd still be getting their full hsi and tv prices..and another 20.00 on top of that for the phone service and put them in better competition with Vonage..at&t callvantage and verizons voip service.
And that is what causes a lot of problems. Special intro rates that go way up at the end of the promo.

As for their phone service, do they supply a UPS for a self install?

Jwobot

join:2002-08-14
Sterling Heights, MI

ewww

That is one ugly modem.

backfeed
is giving feedback

join:2002-12-16
Peru, IN
·Comcast Digital Vo..
·Comcast Formerly ..

Re: ewww

said by Jwobot See Profile :

That is one ugly modem.
Modems are supposed to be ...pretty?....
--
"There are 10 types of people, those who can read binary and those who cannot"

DHRacer
Fire Survivor

join:2000-10-10
Lake Arrowhead, CA

What a brick...

Wow, that thing is huge compared to the Charter equipment I got. Charter's looks like a thin DSL modem...

Just had to say that, since the box looks large.

Swingerhead
Premium
join:2004-04-06
Richmond, VA

Re: What a brick...

Some people like their boxes large...
HyPeRbAnD

join:2006-01-07
Stow, MA

said by DHRacer See Profile :

Wow, that thing is huge compared to the Charter equipment I got. Charter's looks like a thin DSL modem...

Just had to say that, since the box looks large.
Comcast must be using both Arris and Motorola, because my sister had the Arris and I have the Motorola. Anyway it's in the basement so it doesn't bother me either way.

kenn10

join:2003-09-10
Kennesaw, GA
·VoicePulse for Bus..
·Vitelity VOIP
·Comcast
·Vonage
·Verizon Online DSL
·ViaTalk


1 edit
said by DHRacer See Profile :

Wow, that thing is huge compared to the Charter equipment I got.
This one has battery backup built in.

DHRacer
Fire Survivor

join:2000-10-10
Lake Arrowhead, CA

Re: What a brick...

I prefer to pick my own runtime via whatever UPS I choose to afford.

However, some runtime built in is better than none at all.

Anonymous_
Anonymous
Premium
join:2004-06-21
127.0.0.1
clubs:
my has dual battery back up

But only one is installed

prestonlewis
Premium,MVM
join:2003-04-13
Sacramento, CA
·VoiceStick
·Comcast
·Pacific Bell - SBC
·DSL EXTREME
·Vonage
·VoicePulse

said by kenn10 See Profile :

said by DHRacer See Profile :

Wow, that thing is huge compared to the Charter equipment I got.
This one has battery backup built in.
Is it one of those exploding fire starting batteries we keep reading about?
Barovelli

join:2002-04-03
Pacific Grove, CA

Re: What a brick...

Is it one of those exploding fire starting batteries we keep reading about?
No, that's at&t ewe-verse.
--
To get back on your feet, miss two car payments.

rob_in_chatt
Premium
join:2004-09-17
Chattanooga, TN

modem

is there any other option out there for only a phone modem from comcast? i bought my own modem to get rid of that crap 5 bucks a month charge, and now if i wanted to go with the CDV, id have to rent yet more equipment from them.
hottboiinnc
ME

join:2003-10-15
Cleveland, OH

Re: modem

usually the Digital phone modem is free because its required for the voice part. they don't let you buy your own.

Also about the Batteries they're not built in with MOT! They're optional. TWC uses them in my area and no battery at all.

codee
Premium
join:2001-10-01
Minneapolis, MN


1 edit

Re: modem

said by hottboiinnc See Profile :

usually the Digital phone modem is free because its required for the voice part. they don't let you buy your own.

Also about the Batteries they're not built in with MOT! They're optional. TWC uses them in my area and no battery at all.
If you have voice service, its $3 a month for the EMTA which does voice AND internet. If for some reason the EMTA can't be installed where the computer is, a seperate modem and EMTA will be installed, and you still pay $3 for the EMTA but the standalone modem is free. If you dont have internet, the EMTA should be included. This of course could and probably does vary market to market.

And while the batteries aren't built it, every EMTA I've seen from Comcast has them included.
hottboiinnc
ME

join:2003-10-15
Cleveland, OH
·Time Warner Cable
·buckeye cable

Re: modem

CC charges for the Voice modem or TWC? TWC-Mid Ohio gives the modem away for free for both RR and Voice customers. it is also installed next to a computer; here TWC requires it to be or you or they will be running more cable to either the computer or the phone jack.

codee
Premium
join:2001-10-01
Minneapolis, MN

Re: modem

I'm not familiar with TWCs rates/policys, but I know around here Comcast charges $3 for the voice equipment, but you don't pay anything for the modem if you have HSI. If it's possible to put the EMTA by the computer and swap the regular modem for the EMTA we do, otherwise if the EMTA is installed somehere else in the house then there isn't any charge for the 2nd piece of equipment.

OhhHeck

@comcast.net

Keep it!

When Comcast decides to keep the:

3 Cordless Phones
3 AC adapters
3 rechargeable battery packs
3 ft Coaxial cable
25 ft Coaxial cable
Coaxial splitter
RJ 11 Telephony splitter (allows customer to connect corded phone to eMTA in the event of a power outage)

I might start to get interested.

rob_in_chatt
Premium
join:2004-09-17
Chattanooga, TN

???

im fuzzy...so they do or do not have just a voice modem that will let me keep my linksys cable modem?

TWBOY

@rr.com

Re: ??? Dont complain.. look at my Arris...LOL...

I have an Arris 402 from TW... Its not too bad.. I wonder if that Moto is bigger than my Arris 402.... LOL...
rody_44
Premium
join:2004-02-20
Quakertown, PA

Re: ???

the voice modem has both a phone jack and internet jack. but you can still use your own modem if you want and they just disable the internet port.
Forums » Comcast Self-Install VoIP Kits


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