site Search:


 
   
story category
Comcast 'Soft Launches' New Backup Service
And yes, it will count against your 250 GB monthly cap...
by Karl Bode Thursday 10-Dec-2009 tags: bandwidth · cable · caps
Back in January a Comcast insider leaked word that Comcast would be launching a new backup and storage service. It may have taken nearly a year to arrive, but one of Comcast's new Twitter customer support reps blogs that the service has now soft launched. Comcast Backup and Share offers Comcast customers a free 2GB storage account by default. Users can also buy 200 GB of extra storage for $10 a month or $100 for a year, or 50 GB of storage for $4.99 a month or $50 a year. Pricing has changed since this idea was being tossed about a year ago.

Click for full size
As it stands the service is for PC only (despite the use of a Mac on the website), and while you can back up music files -- you can't share them. Interested users simply sign in here with their Comcast account information, then download the Backup and Share application. As with other services, users can then schedule automated backups to an online "locker."

Yes, this service counts against Comcast 250 GB monthly cap. Which is annoying for those who need to back up a significant volume of large files frequently. Of course excluding the service from the cap would have given Comcast an unfair advantage against other online storage services -- and obviously riled network neutrality advocates.

Interested users should check out the FAQ.

view: topics flat text 
Post a:

Goober
Premium
join:2000-12-17
Naperville, IL
kudos:4

So what happens when you leave Comcast?

Do you have to download all your files back to your machine? Or, can you continue on with the service.

Pricing is pretty good to the point it becomes a very nice, competitive service on its own.
Joe12345678

join:2003-07-22
Des Plaines, IL

250 GB cap + $10 FOR 200gb more sounds good they should

250 GB cap + $10 FOR 200gb more sounds good they should also offer that for people over the cap.

Killa200
Premium
join:2005-12-02
Southeast TN

Re: 250 GB cap + $10 FOR 200gb more sounds good they should

said by Joe12345678:

250 GB cap + $10 FOR 200gb more sounds good they should also offer that for people over the cap.
I think your missing the purpose of this service. The 200 GB doesn't go towards your usage a month, it is for online space to backup your important files and data from your pc in case of data loss due to the many things that could cause it.

ropeguru
Premium
join:2001-01-25
Grafton, WV

1 edit

Re: 250 GB cap + $10 FOR 200gb more sounds good they should

NM
MightyPez

join:2002-05-01
Saint Paul, MN

Counts against the cap? Good

I'm a Comcast subscriber and I dislike the cap (even though I never come close to it according to DD-WRT), but I'd rather they treat all traffic the same and make their home grown services subject to the same limits as all other services.

n2jtx

join:2001-01-13
Glen Head, NY

Carbonite?

Are they using Carbonite? Optimum Online also offers 2GB of free storage through Carbonite but we have no limits so it is actually a pretty good deal.
--
I support the right to keep and arm bears.

ericn32
meh
Premium
join:2009-09-23
Costa Mesa, CA

Re: Carbonite?

The screenshot says it's Mozy.

mob
Moderhated
Premium
join:2000-10-07
Reviews:
·SureWest Internet
·Vonage
·RoadRunner Cable
·surpasshosting

Other options out there

I use one that is advertised on television, and so far, it's been like advertised. They don't care what ISP I use either.

Besides, I would bet that the**AA's would try to get Comcast to give them access to your files. A judge who is clueless is all they would need.
--
If we do not succeed, then we run the risk of failure - J. Danforth Quayle
Ich habe kein Mitleid - Me

ropeguru
Premium
join:2001-01-25
Grafton, WV

Re: Other options out there

said by mob:

I use one that is advertised on television, and so far, it's been like advertised. They don't care what ISP I use either.

Besides, I would bet that the**AA's would try to get Comcast to give them access to your files. A judge who is clueless is all they would need.
Fixed it for ya as they are all clueless...

Sterling
IP Support Tier III
Premium
join:2003-05-30
Pittsburgh, PA
They can get a subpoena for anything almost regardless of where its located or collocated in the us, if served with a valid subpoena we would have to turn that info over, that's why your info is not given to the mpaa and only warning letter are issue, is because we cannot just released that to anyone who ask for it. But who knows maybe i could be wrong on some thing but personal identify information is never released

N10Cities
Premium
join:2002-05-07
Lavaca, AR
Reviews:
·Cox HSI
·World Lynx

1 edit

Cox has a similar service

But they don't have the options like Comcast is offering. You get 5 GB free, then $3.99 / month for 25 GB but that is it.

Their client program doesn't currently support Win7 X64, but they claim they are working on it.

Kinda sucks that it counts against the caps. Not sure if Cox's does or not.

jl9445

@sgn.sca.se

Just go back to being a dumb pipe please.

Just go back to being a dumb pipe please.
JimF
Premium
join:2003-06-15
Allentown, PA

1 edit

Network Neutrality Pitfalls

That is why all the network neutrality fanboys will regret their decision. The free market allocates resources far more efficiently than government edict, which is really only a cave-in to certain special interests.

Doctor Four
My other vehicle is a TARDIS
Premium
join:2000-09-05
Dallas, TX

Re: Network Neutrality Pitfalls

I'm reminded of the phrase "Damned if you do, damned if you don't."

spewak
R.I.P Dadkins
Premium
join:2001-08-07
Elk Grove, CA
kudos:1
Reviews:
·Clear Wireless
·SureWest Internet
said by JimF:

That is why all the network neutrality fanboys will regret their decision.
"Yes, this service counts against Comcast 250 GB monthly cap. Which is annoying for those who need to back up a significant volume of large files frequently. Of course excluding the service from the cap would have given Comcast an unfair advantage against other online storage services -- and obviously riled network neutrality advocates."

So essentially JimF, it is a win-win for Comcast. They really can have their cake and eat it too!
--
The weekend is here, grab a can of beer!
Skippy25

join:2000-09-13
Hazelwood, MO
Not me. How am I to regret this at all? If this service they offer creates problems for their people and their caps then 1 of 2 things will happen: 1.) They will raise the caps 2.) They will take measures to reduce the use of the service.

They have a service that competes with others out there. Keyword "competes". Shouldn't they have to play on a level playing field and not give their service an advantage over another by NOT counting it?

IMHO, you people that are for companies building a wall garden would regret that if they ever get their way and are allowed to build that garden.

NetAdmin1
CCNA

join:2008-05-22
said by JimF:

The free market allocates resources far more efficiently than government edict, which is really only a cave-in to certain special interests.
And sometimes the free market needs to be put in check. NN only came about due to the poor behavior of some operators. The only people to blame for NN are the operators who forced people to ask for government intervention.
--
Kilroy was here
Kearnstd
Elf Wizard
Premium
join:2002-01-22
Mullica Hill, NJ
the problem is that they shouldnt say a damn thing, and just silently at the end of each billing month omit data sent or recv from inhouse services.
--
[65 Arcanist]Filan(High Elf) Zone: Broadband Reports

meh37II

@verizon.net

Yeah...

because I trust Comcast (or any ISP) with my data. (/sarcasm)

inferno

join:2008-07-06

Mozy Online Backup > Comcast Backup

Mozy Online Backup = $5 a month for unlimited space... this is $10 a month for 200 gigs... fail...

Morac

join:2001-08-30
Riverside, NJ
kudos:1
Reviews:
·Comcast

Re: Mozy Online Backup > Comcast Backup

said by inferno:

Mozy Online Backup = $5 a month for unlimited space... this is $10 a month for 200 gigs... fail...
According to the page, Comcast Backup is Mozy (or powered by Mozy).

Personally I hate Mozy since last time I tried it it created a file on my drive that grew out of control. I only noticed it when I couldn't figure out where my disk space was going and found a 2 GB file in the Mozy folder.

That and I hate programs that needlessly run as a driver. Mozy runs as a driver and monitors all disk access and stores it in the before mentioned file.

I personally prefer DropBox which only does stuff when it's actually running. It also offer 2 GB free, though the paid services are more expensive then Mozy.
--

The Comcast Disney Avatar has been retired.

Goober
Premium
join:2000-12-17
Naperville, IL
kudos:4

Re: Mozy Online Backup > Comcast Backup

I don't like Mozy either. I want external storage to use as a remote hard drive. Mozy forces you to use their service only as a mirror. So, if you delete something off your hard drive, those files will then be deleted off of Mozy at some time in the near future.

Not what I want . . . unless Comcast has modified the Mozy functionality.

Morac

join:2001-08-30
Riverside, NJ
kudos:1
Reviews:
·Comcast

Re: Mozy Online Backup > Comcast Backup

Something like iDrive, MobileMe iDisk or SkyDrive would work for you.

The later two can be mounted as a network drive under Windows (and Mac for iDrive).
--

The Comcast Disney Avatar has been retired.

StraitShoot
Who Loves Ya Baby? - Theo Kojak
Premium
join:2003-02-08
Clinton, MA
kudos:1
You just answered my question.. I use Dropbox. Sounds like I should stay with them...
yabos

join:2003-02-16
London, ON
LOL, so what are you paying the extra 5 bucks for then I wonder? Might as well just sign up for Mozy $5/month for unlimited storage if it's the exact same service.

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4
said by inferno:

Mozy Online Backup = $5 a month for unlimited space... this is $10 a month for 200 gigs... fail...
Hmmmmmmm. i seem to remember a post somewhere where mozy was throttling after so much data was uploaded.
so much for unlimited unfettered service!
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee

ThrowDemsOut
If you can't convince 'em, confuse 'em
Premium
join:2002-03-03
Mullica Hill, NJ
kudos:4

Windows Live Skydrive has 25GB free storage for backup

MS Windows Live Skydrive provides 25 GB of free online storage that can be used for backup. Sounds like a better deal than the 2GB free from Comcast.

»www.windowslive.co.uk/skydrive.aspx

--
My BLOG .. .. Internet News .. .. My Web Page


ropeguru
Premium
join:2001-01-25
Grafton, WV

Re: Windows Live Skydrive has 25GB free storage for backup

said by ThrowDemsOut:

MS Windows Live Skydrive provides 25 GB of free online storage that can be used for backup. Sounds like a better deal than the 2GB free from Comcast.

»www.windowslive.co.uk/skydrive.aspx

None of them sound good with no linux capability...
Necronomikro

join:2005-09-01

Re: Windows Live Skydrive has 25GB free storage for backup

Ubuntu has one, called Ubuntu One, iirc.

Installed 9.10 and tinkered a bit.
MTU
Premium
join:2005-02-15
San Luis Obispo, CA

Fad

Must be the result of management encounter-sessions & corp-think. Now Norton (Symantec) is offering 'on-line storage'.

Perhaps there's $ offered from the intel agencies.
jdjbuffalo

join:2004-01-17
Denver, CO

No Cap From 12am-12pm

This is why I think Comcast and others that want some kind of cap should offer a period where usage is not counted against the cap. It allows you to download/upload things that aren't time sensitive like Online Backup or torrent downloads.

The cost to provide this bandwidth in the middle of the night is near $0 because usage is so low and bandwidth is a "use it or lose it" kind of resource.
bugabuga

join:2004-06-10
Austin, TX

Re: No Cap From 12am-12pm

Well, it was never about the cost of providing bandwidth so chances are remote.

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

Re: No Cap From 12am-12pm

said by bugabuga:

Well, it was never about the cost of providing bandwidth so chances are remote.
I think you're onto something....
jdjbuffalo

join:2004-01-17
Denver, CO
I know but we can use their own argument against them for our benefit...
axiomatic

join:2006-08-23
Tomball, TX

Ummmm no...

Using this service form Comcast would be akin to letting the MPAA store your downloaded movie collection for you. Lunacy.

I see a high chance for personal lawsuits using this service. If Comcast is willing to deep packet inspect your daily web traffic, what do you think they are going to do with the files they are storing for you?

Avoid like the plague.
samrocks
Premium
join:2003-07-30

can anyone log in?

was anyone able to successfully sign in and download the software?
when i go to login it says
Page Expired
To protect privacy and enhance security, the page you are trying to access is no longer available.

jack b
Gone Fishing
Premium,MVM
join:2000-09-08
Cape Cod
kudos:1

Re: can anyone log in?

said by samrocks:

was anyone able to successfully sign in and download the software?
when i go to login it says
Page Expired
To protect privacy and enhance security, the page you are trying to access is no longer available.
Try this page:
»security.comcast.net/backup/details/

worked for me
--
~Help Find a Cure for Cancer~
~Proud Member of Team Discovery ~
Da Man

join:2008-05-08
Hanover, PA

Webspace

You get 7GBs of webspace (1GB per email account) which you can share so this is no big deal.

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4

Re: Webspace

said by Da Man:

You get 7GBs of webspace (1GB per email account) which you can share so this is no big deal.
theres probably a max filesize limitation on the webspace option.
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee
treichhart

join:2006-12-12

about this data back up

I work for a local ISP and we started to do this online back up and we offer it as unlimited back up and the software we use is called datavault so far its working great.

Saturday, 11-Feb 22:57:59 Terms of Use & Privacy | feedback | contact | Hosting by nac.net - DSL,Hosting & Co-lo
over 12.5 years online! © 1999-2012 dslreports.com.