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story category Comcast Takes Aim At DSL
'Slowskys' campaign expands....
(old news - 11:23AM Tuesday Aug 07 2007)
tags: competition · business · cable · Comcast
Tipped by JSRoman See Profile
Without officially admitting error, Qwest recently settled with Comcast over their "broadband challenge" advertising campaign that claimed the company's DSL service was faster than Comcast cable. Their ads declared that "72 percent of Internet users agreed its DSL service was as fast or faster than Comcast's broadband service."

Click for full size
The Qwest ads were in response to a marketing campaign Comcast started running in Qwest territory about a pair of turtles named the "Slowskys," who love DSL (and blog about it). The campaign has now been expanded with additional video and flash content that takes aim at the speed and distance limitations of DSL.

Comcast CEO Brian Roberts has consistently suggested that cable broadband is a "BMW" while DSL is a "Hyundai." You can see the service speed difference between Comcast and Qwest services in our recent speed and price report.

Related:
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  2. Cable Industry Worried About White Space Broadband
  3. Rupert Murdoch Unloads On DirecTV
  4. Cablevision Network DVR: 160GB, $10/Month
  5. Monday Morning Links
  6. Free Cablevision Wi-Fi To Offer VoIP, Video
  7. JD Power: TelcoTV Beating Cable In Satisfaction
  8. Wednesday Evening Links
Forums » Comcast Takes Aim At DSL
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page: 1 · 2
Jonbo298

join:2004-01-12
Council Bluffs, IA

Don't throw rocks at us! But...

We'll gladly keep throwing jabs back. Seriously, Comcast is acting like a bunch of babies. "If you can't take the heat, get out of the fire"
matrix3D

join:2006-09-27
Deep River, CT

Re: Don't throw rocks at us! But...

Actually, it's "if you can't take the heat, get out of the kitchen."

NJxxxJon
something good. or your mom.
Premium
join:2005-10-22
00000
·Skype
·GoDaddy Hosting

This promo sucks

This promotion started last year. DSL is not 3049937837,03983893 % slower than Comcrap. I know people who cant even get on more times then me in the summer. Same as winter. Turtles? .....why not just use crackheads....name them DSL-Stokers too.
--
\\"I don't have a girlfriend, I just know a girl that would get mad if I said that." \\Mitch Hedberg

ieolus
Support The Clecs

join:2001-06-19
Duluth, GA

Forget the speed...

..it is about the stability of DSL over Cable. I'll take that any day of the week over some lousy bandwidth.
--
"Speak for yourself "Chadmaster" - lesopp

N3OGH
It's Biden Vs. the Biscuit. Sarah's hot
Premium
join:2003-11-11
Philly burbs
·Verizon Online DSL

Re: Forget the speed...

said by ieolus See Profile :

..it is about the stability of DSL over Cable. I'll take that any day of the week over some lousy bandwidth.


Agreed.

What's the point of bandwidth if you can't connect?

When I had Cable, the connection would go in the shitter every Sunday morning like clockwork. Drove me nuts. I want to read the paper on line, and nothing works.

Great way to spend a Sunday...
--
Petty people are disproportionably corrupted by petty power…
AtlGuy

join:2000-10-17
Marietta, GA
I totally agree. I guess I'm more like the "average user" where I couldn't care less about speed. I like a nice, stable connection, and that's what I've had for many years.

halfband
Premium
join:2002-06-01
Huntsville, AL
·Comcast

Re: Forget the speed...

All depends on where you live. In my area [former bellsouth] it is DSL that is unreliable, if you can get it at all. Comcast cable is rock solid and fast. This could be reversed at the other end of town, I don't know.
--
Registered Bandwidth Offender #40812
AtlGuy

join:2000-10-17
Marietta, GA

Re: Forget the speed...

said by halfband See Profile :

All depends on where you live.
Oh believe me, I realize that. I used to hear some friends complaining about Comcast here where I never really had any issues with my Bellsouth AT&T DSL, but I think that was mostly when Comcast first took over for AT&T Broadband. Now I rarely, if ever, hear anything bad regarding their connectivity.

Homebrew1994
Betzwood Basement Brewery

join:2001-11-15
King Of Prussia, PA
·Comcast

Re: Forget the speed...

I totally agree. You can only compare these if they are in houses next to each other.

My parents, living a few blocks away from me, have Verizon DSL. It is the most unreliable connection of anything I have ever heard of. There are people here that swear by the stability of their DSL connection.

I have Comcast and cannot remember the last time I had a connection issue. I have friends a few miles away that have horrible connections with Comcast.

Of course, Comcast completely rewired my entire town a few years ago. In my neighborhood it is all underground. Verizon is using 50 year old wiring. In their neighborhood it is all on poles.
--
My other cyber-pasttime, Where's George
Miserable Failure
bogey780

join:2004-03-19
Covington, LA

Re: Forget the speed...

DSL is engineered for stability. Unless you have a fault on the line you shouldn't lose connection.

Homebrew1994
Betzwood Basement Brewery

join:2001-11-15
King Of Prussia, PA
·Comcast

Re: Forget the speed...

said by bogey780 See Profile :

DSL is engineered for stability. Unless you have a fault on the line you shouldn't lose connection.
I cannot say why their connection is so bad, but I would suspect the really old infrastructure in their neighborhood.

I would imagine that cable is also engineered for stability. I can't imagine someone designing instability into the system on purpose.
--
My other cyber-pasttime, Where's George
Miserable Failure

CConverse

join:2006-01-31
Syracuse, NY

As if enough people haven't agreed already, I personally found that the cable connection in my area isn't oversold so it's very stable... my DSL on the other hand decided to take a crap every time it thunderstormed. Really interfered with checking the local weather radar online...

Maarvin
Premium
join:2005-04-11
Denver, CO
Forget the speed, forget all of it! The bottom line is money, money, money. That's all.

NetFixer
Snarl for the camera please
Premium
join:2004-06-24
Murfreesboro, TN
·Vonage
·Cingular Wireless
·AT&T CallVantage
·AT&T Southeast
·Comcast


edit:
August 7th, @03:49PM

I will have to agree with that assessment. I have both a Comcast HSI and a Covad dedicated DSL connection, and there is no comparison between the reliability (and quality) of the two services (at least in my area).

Almost anytime there is even a hint of electrical storm activity Comcast (both HSI and TV) goes belly up, but my Covad DSL doesn't even hiccup. All my in-house networking equipment is on a UPS, so that is not part of the equation (along with the fact that this often happens when my utility power is still active).

I have two Vonage VOIP lines, and if I use the Comcast HSI 6600/384 connection most calls are like a cell phone call from a marginal signal area. Using my Covad 1536/384 connection for VOIP on the other hand produces ISDN quality calls. See my post: »Re: Best Vonage Settings for comparative VOIP test results.
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.
Test your firewall.

Amadeus
Premium
join:2005-05-02
Miami, FL
·Cingular Wireless

said by ieolus See Profile :

..it is about the stability of DSL over Cable. I'll take that any day of the week over some lousy bandwidth.
Yep you are 100% right. And plus since we are in a hurricane zone dsl usually comes back on faster than cable.

**Hurricane Wilma**
--
Think Ahead. Learn More. Solve Now!

CO_Chris
Premium
join:2001-08-28
Broomfield, CO

How is 1.5 faster ?

How is 1.5 faster then my cable 6.0 really Qwest you should have done a real test.Not everyone can get your 7.0 mps it's more like 5%

N3OGH
It's Biden Vs. the Biscuit. Sarah's hot
Premium
join:2003-11-11
Philly burbs
·Verizon Online DSL

Love those turtles, but...

OK, from a totally impartial standpoint, I gotta say I love those turtles. The commercials are funny, well written, and very clever. I love the one where Bill is sitting at the diner, telling the waitress not to crowd him. Funny stuff.

But, I dropped Comcast a year ago for Verizon DSL, and I'm glad I did. Comcast was promising me (at the time) 6 MB down, and the best I could get from them was 3. That was with good numbers on the cable modem, mind you.

Verizon's DSL offering has been a totally different experience. The connection is rock solid. I've had one outage since I got the service,and that was a widespread outage. I consistently get the 3 MB down and 768 up I'm promised, and it's $10 a month cheaper.

Comcast touts themselves as the "BMW" of services. While this might be true (BMW's are know to have more quality issues than some other luxury imports), DSL is hardly the Hyundai. It's more like the Toyota Camry. Big enough and roomy enough to do the job for most, with excellent reliability.

Of course, if Comcast is the BMW, and DSL is the Hyundai, what does that make Fios????
--
Petty people are disproportionably corrupted by petty power…

djrobx

join:2000-05-31
Valencia, CA
·AT&T U-Verse
·AT&T CallVantage
·Time Warner VOIP
·RoadRunner Cable
·DSL EXTREME

Re: Love those turtles, but...

quote:
Of course, if Comcast is the BMW, and DSL is the Hyundai, what does that make Fios????
I think BMW is pretty apropos. Bimmers are very nice but not particularly known for their reliability. Hopefully, FIOS can be Lexus. Luxury AND reliability.

-- Rob
--
Laser eye surgery rocks! I love frickin' laser beams.
xrobertcmx
Premium
join:2001-06-18
Sterling, VA
clubs:
·Comcast
·EarthLink

I don't understand what is wrong with Hyundai. I owned one for years, and never had a single issue with. A lot of room, good handling, fantastic options package, all for less then the Toyota Yaris I drive now.
It just got lousy gas mileage in the city and at $3.00 a gallon, and $40.00 a fill up, I had to see it go.
--
Retaking our country one election at a time.

N3OGH
It's Biden Vs. the Biscuit. Sarah's hot
Premium
join:2003-11-11
Philly burbs
·Verizon Online DSL

Re: Love those turtles, but...

Current Hyundais are a good value and reliable, but back in the late 80's and early 90's, they were garbage. I can remember stories of dealerships being out and out abandoned because no one would buy one.

Hyundai's have gone a long way as far as quality and image. If I was in the market for a new car, I might consider one..
--
Petty people are disproportionably corrupted by petty power…

benecewicz
Premium
join:2005-04-08
Parkville, MD

Thats funny... I just traded in my Hyundai for a Yaris for the same reason. It was a loaded Sante Fe, so it actually paid for about %70 of the Yaris price. I didn't have much of a problem with the Hyundai til a couple months ago, when they called fixing the power window an 'adjustment' and charged me $180 instead of it being covered by warranty.... bastards...
xrobertcmx
Premium
join:2001-06-18
Sterling, VA
clubs:
·Comcast
·EarthLink

Re: Love those turtles, but...

We ran into a a problem with the brakes on my aunts Sonata, the rotors warped. The dealership in Fairfax tried to pass it off as user error, but a quick call to Hyundai Consumer affairs fixed that problem. I'd buy another Elantra in a heart beat, if the 4 door/5 speed got better then 28 mpg.
My 2 door Yaris supprised me a bit though, I bought the automatic because my girlfriend won't drive a stick, and the city milage is just now hitting the 32/33 range.
Highway to NY though hit 42/44 and on the flat state route way, way up north I did 160 mi before droping the first 1/8 of a tank.
--
Retaking our country one election at a time.
Drakemoore

join:2005-02-03
Hawthorne, FL
Wouldn't Fios be a Ferrari? Then again I guess that would make OC connections more like far into the future cars :P
quatrix

join:2005-02-11
Davie, FL

Re: Love those turtles, but...

No, it wouldn't be. I see 15/2 listed as the highest FIOS tier, but I get about 20/1.5 with Comcast. Yes, it's PowerBoosted and not permanent, but for me and most users who don't pirate movies and such all day, it doesn't matter.

mbunny

@hawaiiantel.net


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MysticGogeta
The Robot Devil
Premium
join:2005-03-14
League City, TX
clubs:
·Comcast

I love my Hyundai it will last as long and is cheaper

Taking a shot at Hyundai have they owned one recently? On topic DSL fails at offering penetration I'm unable to get it and every time I hear talk about it I can't help but laugh.
--
Team Discovery-Join the fight
rradina

join:2000-08-08
Chesterfield, MO

Re: I love my Hyundai it will last as long and is cheaper

Agreed. Hyundai was #2 or #3 in JD Powers Customer satisfaction surveys. They've come a long way and what's rather bad for the incumbents is they do most of it with our labor here in the states.
MJRudzik

join:2002-01-13
Independence, MO
·Speakeasy

Re: I love my Hyundai it will last as long and is cheaper

said by rradina See Profile :

Agreed. Hyundai was #2 or #3 in JD Powers Customer satisfaction surveys. They've come a long way and what's rather bad for the incumbents is they do most of it with our labor here in the states.
Actually Hyundai has set up operations here see Hyundai USA's website Specifically about the large plant they built in Alabama
»www.hyundaiusa.com/abouthyundai/···ent.aspx
HyPeRbAnD

join:2006-01-07
Stow, MA

Re: I love my Hyundai it will last as long and is cheaper

It should have been Toyota VS Kia .

Maxo
Your tax dollars at work.
Premium,VIP
join:2002-11-04
Tallahassee, FL
clubs:
·Embarq

Half the story.

In the war of who's faster it's all half stories. It really depends on where you live, what is available, what does it cost, and host stable is it? These factors will vary from area to area and blanket statements cannot be made.
At my house Comcast is faster. I don't know what it's stability is, but it's not more stable than my perfectly stable DSL. The reason I pick DSL in stead of cable is price. My 3.0M DSL is cheaper than the 8.0M cable. The extra price for the extra speed is not worth it.
And there is no way anyone can call my 3.0M connection slow. Pages pop up nice and fast. The only time I notice a difference is when grabbing ISOs. I'm certainly not going to pay an extra $20/month so when I grab an ISO it takes 5 minutes in stead of 9.
--
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»myspace.com/mlsquad

china crisis

join:2003-05-28

Re: Half the story.

said by Maxo See Profile :

The reason I pick DSL in stead of cable is price. The extra price for the extra speed is not worth it.
I'm certainly not going to pay an extra $20/month so when I grab an ISO it takes 5 minutes in stead of 9.
So why don't you save another $10 bucks a month and go Netzero if speed is NO FACTOR?

PeteC2
Ballad Of A Thin Man
Premium,MVM
join:2002-01-20
Bristol, CT
clubs:
·AT&T Yahoo

Re: Half the story.

Try reading...he didn't say that speed was "NO FACTOR", rather that the extra speed was not worth the price differential...and for many, many folks, it is not.

If you need every last bit of performance, regardless of price, nothing wrong with that at all, but I pay less for DSL, at a speed that is quite good, with absolutely solid reliability...maybe that is not for everybody, but apparently lots of folks like that just fine.
--
...something is happening here but you don't know what it is...do you, Mr. Jones?

Maxo
Your tax dollars at work.
Premium,VIP
join:2002-11-04
Tallahassee, FL
clubs:
·Embarq

said by china crisis See Profile :

So why don't you save another $10 bucks a month and go Netzero if speed is NO FACTOR?
Find where I said speed was not a factor and then I will switch. Scouts honor.

Titus Pullo
I came, I saw, I slept

join:2004-06-26

Sheee at!

I had to duck when I read the headline . . .

Gbcue
Shiny
Premium
join:2001-09-30
Sacramento, CA
clubs:

Comcast = Cingular

Comcast is the Cingular of cable companies. Sure, it's got great speed, but there's no point in that speed if you can't get connected and are always dropped. Same with Cingular, what's the point of the "fewest dropped calls" if you can't even connect a call in the first place!

I'll keep my ATT DSL and T-mobile for wireless.
--
My BLOG!
Black Friday Ads

ninjatutle

join:2006-01-02
San Ramon, CA

edit:
August 7th, @12:00PM

Re: Comcast = Cingular

T-Mobile wireless waahaaha

They're so crappy.

toadlife
Premium
join:2004-05-03
Coalinga, CA

Re: Comcast = Cingular

Haven't had a problem with T-Mobile in 5 years. Guess YMMV.

me2000

join:2003-06-23
Waukegan, IL
·AT&T Midwest

said by Gbcue See Profile :

Comcast is the Cingular of cable companies. Sure, it's got great speed, but there's no point in that speed if you can't get connected and are always dropped. Same with Cingular, what's the point of the "fewest dropped calls" if you can't even connect a call in the first place!

I'll keep my ATT DSL and T-mobile for wireless.
I completely agree with you. My T-Mobile service has been awesome and the prices are cheaper too.

Jon
Premium
join:2001-01-20
Lisle, IL

edit:
August 7th, @11:53AM

And not that I do but...

If I wanted to host a server or download 6, 7 or 800 gigs a month I could. And without getting my service taken away.

ztmike
1kwikgt
Premium
join:2001-08-02
·Comcast
·AT&T Midwest

Comcast

Honestly, in my area its Comcast or Atat dsl, and Comcast is actually good in my surrounding area, good pings/stable, only thing im pissed about is the slow ass upload speed of 384, 8/768 is not included in their triple play so i cant get that. They need to up the damn upload speed already.
LeftOfSanity

join:2005-11-06
Felton, DE

Re: Comcast

said by ztmike See Profile :

Honestly, in my area its Comcast or Atat dsl, and Comcast is actually good in my surrounding area, good pings/stable, only thing im pissed about is the slow ass upload speed of 384, 8/768 is not included in their triple play so i cant get that. They need to up the damn upload speed already.
You can still get the 8/768 in triple play package. Its just an additional $10.
--
Fighting on the Internet is like winning the Special Olympics. Win or lose, your still Retarted!

i5050MbSoon
Formerly TwoKDialup
Premium
join:2002-06-07
Coloma, MI

Comcast goes the extra mile...

literally! I can't even get DSL, it basically trips over its own shoe laces a couple miles down the street.

Yet here I am, way out in rural backwater Coloma, with a smokin' hot 20Mb Comcast cable modem. It's rock-solid 24/7/365. Hell, I'll have DOCSIS 3 and 100 Mb speed before the clowns at the phone company ever actually deploy their U-Farce service.
--
Meet Bill and Karolyn at www.theslowskys.com

Rob A
Jets 19 - Steelers 16
Premium
join:2005-01-17
Pompton Plains, NJ

Comcast...

Wow that is desperate, crappy ad campaign, misleading too.

gargzo
How You Doin?

join:2000-11-02
South Bend, IN
·AT&T Midwest

Comcast vs AT&T DSL

Well I had comcast and am now using AT&T DSL. I like it much better. Comcast had too many and too often slow downs.
I don't have that with AT&T DSL. I am an online gamer and my pings to most servers are usually among the lowest.
I like to think of Comcast being a Bonnieville Salts Flats car and my DSL as a Top Fuel Dragster. Comcast may in the end have a higher speed but my DSL gets there now! I could go faster than i do right now but saving a few buck per month is also important.
Also my upload with DSL is more, sort of helps me with my Slingbox.

laura
Domestic Bliss
Premium
join:2002-04-16
San Jose, CA

push it

you push it! push it real good!

Ahrenl

join:2004-10-26
North Andover, MA

BMW vs. Hyundai pretty apt..

Both can easily surpass the speed limit (ability of website to send data) but one costs a whole lot more.

Also, at least recently, I'd say that Hyundai has better reliability than BMW (which has specific mileages where key(ie. expensive) parts will almost always break; granted BMW has a $0 cost warranty, so generally you don't end up paying anything but time).

BMW will beat Hyundai everytime in a measured race, but if the goal is to get there while spending the least, Hyundai will win everytime. If you both have to get there without exceeding the speed limit, then it will always be tie. (unless your BMW breaks down)

When both are available at actual broadband speeds, they're both fine for their intended purposes at present.

JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE

Re: BMW vs. Hyundai pretty apt..

I'm sorry - but those commercials are HILARIOUS!

Comcast should win a marketing award for them.
--
"ONE team - ONE city - ONE dream!!"

Richard B
Fur It Up

join:2007-06-22
Portland, OR
·Comcast

Comcast VS Verizon

I only had Verizon 1.5Meg speed before I switched to Comcast. Comcast is the better speed. 4-6Meg but speed boost makes the deal. Price is an issue I would had gone back to DSL if I can get the 3M speed and Comcast changed me unbundled broadband fee of $52 for 4Megs. I voided the unbundled broadband fee by just buying basic cable.

I only had one slow down compared to multi day outage with Verizon.
MJRudzik

join:2002-01-13
Independence, MO
·Speakeasy

Comcast Vs DSL

I've had both DSL and Comcast. Here in Missouri we have AT&T as the DSL last mile regardless of actual provider. The DSL was solid when it was SBC. Since they changed to AT&T it went to crap. Constant disconnects unexplained recurrent shorts at the CO and incomplete tickets. I Feb I got fed with both AT&T and Dish Net so I switched to Comcast Triple Play. I 6 months in and haven't had one slow down yet. I always get my full 6mbit connection and my power oost works great. The only tech issue I have had was when the hd in my dvr died suddenly. But I just drove over to the office and got another no biggie. I never thought I'd say it but i wish that I had given Comcast a chance earlier.
kwayzcat

join:2002-10-22
Chicago, IL

Comcast is not faster than DSL

I guarantee my usable speeds on my 6.0/768 Speakeasy line blow Comcast out of the water. Here in Chicago, Comcast offers 6mb down speeds big whoop so does AT&T and its CHEAPER.
MJRudzik

join:2002-01-13
Independence, MO
·Speakeasy

Re: Comcast is not faster than DSL

I can see where in Chicago you could probably get better phone service but here in Independence Mo I know of few people who can actually get provisioned faster than 1.5 on dsl. They offer 6.0 but I dont know anywhere in our town where the lines are clean enough to do it. My Comcast never slows down though.

NyQuil Kid
8f The Nyquil Kid

join:2001-01-06
Brick, NJ

If cable is BMW....

Then FiOS is the damn USS Enterprise E thank you......

[8F] The NyQuil Kid
Forums » Comcast Takes Aim At DSLpage: 1 · 2


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