 | | Congratulations An act of courage that this person must be praised for.
His great courage is something we all should strive for. -- Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries. | |
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 |  richdelbGo Hawks GoPremium join:2003-01-22 Algonquin, IL | Re: Congratulations He will be lucky if he is not reprimanded by Comcast for doing this on company time.
(You know there is some supervisor out there thinking, "Hey, we are paying this joker to work, not 'play around' with company equipment.")
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 |  |  | | Re: Congratulations I am not surprised if that really does happen.  | |
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 |  |  KearnstdElf WizardPremium join:2002-01-22 Mullica Hill, NJ | said by richdelb:He will be lucky if he is not reprimanded by Comcast for doing this on company time. (You know there is some supervisor out there thinking, "Hey, we are paying this joker to work, not 'play around' with company equipment.") its good press, im pretty sure the PR department already made sure this guy wont have anything bad happen. -- [65 Arcanist]Filan(High Elf) Zone: Broadband Reports | |
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 |  |  ThrowDemsOutIf you can't convince 'em, confuse 'emPremium join:2002-03-03 Mullica Hill, NJ kudos:4 | said by richdelb:He will be lucky if he is not reprimanded by Comcast for doing this on company time. (You know there is some supervisor out there thinking, "Hey, we are paying this joker to work, not 'play around' with company equipment.") Never going to happen. He got Comcast good PR. -- My BLOG .. .. Internet News .. .. My Web Page Ask yourself one question: 'Do I feel lucky?' Well, do ya punk? | |
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 |  |  |  | | Re: Congratulations said by ThrowDemsOut:said by richdelb:He will be lucky if he is not reprimanded by Comcast for doing this on company time. (You know there is some supervisor out there thinking, "Hey, we are paying this joker to work, not 'play around' with company equipment.") Never going to happen. He got Comcast good PR. Oh trust me, politics is a very complicated animal. If his supervisor is high enough up the totem pole, and ignornant enough, I'm sure the moment that he stepped through the door that he could get fired. Not on the grounds of saving a life or using company equipment, but on the grounds that he could have gotten hurt and that would have been big $$$ for him (from comcast). | |
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 |  |  |  NewLifeJust Keep Swimming, Just Keep Swimming join:2001-07-31 Calhoun, GA | Which they need now more than ever, given the fact that they have a very low customer service rating. | |
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 |  |  | | Well, what if one of the people fell off his ladder? I'm sure the company could have gotten sued. | |
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 |  |  |  KearnstdElf WizardPremium join:2002-01-22 Mullica Hill, NJ | Re: Congratulations said by ninjatutle:Well, what if one of the people fell off his ladder? I'm sure the company could have gotten sued. that would be a case where id love to hear a judge say, well he could have driven on by and maybe called 911 consider a twisted ankle a blessing compared to extra crispy. -- [65 Arcanist]Filan(High Elf) Zone: Broadband Reports | |
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 |  |  |  joetaxpayerI'M Here Till Thursday join:2001-09-07 Sudbury, MA Reviews:
·Comcast
| said by ninjatutle:Well, what if one of the people fell off his ladder? I'm sure the company could have gotten sued. Aren't there "good Samaritan" laws in place? You'd think the moment he saw the fire and started to help, he was indemnified. | |
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 |  |  |  |  | | Re: Congratulations With all the money they charge they better save me too! | |
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 |  |  |  |  KearnstdElf WizardPremium join:2002-01-22 Mullica Hill, NJ | said by joetaxpayer:said by ninjatutle:Well, what if one of the people fell off his ladder? I'm sure the company could have gotten sued. Aren't there "good Samaritan" laws in place? You'd think the moment he saw the fire and started to help, he was indemnified. dunno if we have them at the federal level and i think its up to each state to pass such. i know not every state has them because there are cases where people are scared to help those who need it after something bad thanks to the sue happy nation we are.
imo we do need federal laws that make those helping immune to suit. -- [65 Arcanist]Filan(High Elf) Zone: Broadband Reports | |
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 |  |  |  james join:2001-02-26 CWCville USA | said by ninjatutle:Well, what if one of the people fell off his ladder? I'm sure the company could have gotten sued. Isn't he protected by a good samaritan law? Where you're required to help someone within the best of your abilities, and you are protected from being sued for trying to help someone? I know some countries and states have laws like that, and frankly it's sad that it's gotten to the point where they had to make those laws, both for the people who had to be forced to help and those who would sue people for saving their life. | |
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 |  |  |  |  ThrowDemsOutIf you can't convince 'em, confuse 'emPremium join:2002-03-03 Mullica Hill, NJ kudos:4 1 edit | Re: Congratulations said by james:Isn't he protected by a good samaritan law? Where you're required to help someone within the best of your abilities, and you are protected from being sued for trying to help someone? I know some countries and states have laws like that, and frankly it's sad that it's gotten to the point where they had to make those laws, both for the people who had to be forced to help and those who would sue people for saving their life. Good Samaritan laws in the US vary by state, and even where they exist, they provide little cover to good Samaritans from lawsuits because it is up to a court to decide whether the helper has exhibited regular negligence(which may be covered) and gross negligence which isn't. »www.answers.com/topic/good-samar···doctrine
There is only 1 Federal Good Samaritan law, and that protects from lawsuit those who donate food to charitable organizations. And even that wouldn't protect you from getting sued. It only makes it harder for someone to sue you and win. »www.p2pays.org/ref/12/11822.htm
-- My BLOG .. .. Internet News .. .. My Web Page Ask yourself one question: 'Do I feel lucky?' Well, do ya punk? | |
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 |  |  | | In the good ole days at Bell something like this would get you what I think was called the 'Silver Vale' award and then brother you were pretty much bullet proof the rest of your career-- but that WAS the good ole days. | |
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 GodTHE Dslr TrollPremium join:2002-07-01 Colorado Springs, CO | =( better than the contractor raping =\ | |
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 |  | | Re: =( Yep, better than kidnapping boys too.
»www.mercurynews.com/ci_11119799?···_check=1
The boy had been held at the house for at least a year, beaten, chained and apparently burned, according to police.
They arrested Lau and Schumacher and placed their four children in protective custody. Schumacher is a contractor with Comcast Cable, according to Tracy police. Lau's MySpace page says she is a stay-home mom. She is also a Girl Scout leader. | |
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 pnh102Reptiles Are Cuddly And PrettyPremium join:2002-05-02 Mount Airy, MD | Wow...
It sure is a good thing we still have people like that around. -- Reptiles Are Cuddly And Pretty | |
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 MattAll noise, no signal.Premium join:2003-07-20 Jamestown, NC kudos:12 | Highly Disappointed
Karl, I am highly disappointed in you. All you seem to do is report good news about Comcast techs. Give it a rest already! What about all the bad things they do? After all, when you have such a large company there are bound to be a few good apples in the bunch. | |
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 |  major marcoRes Firma Mitescere NescitPremium join:2003-02-13 Stepford, CA | Re: Highly Disappointed said by Matt:Karl, I am highly disappointed in you. All you seem to do is report good news about Comcast techs. Give it a rest already! What about all the bad things they do? After all, when you have such a large company there are bound to be a few good apples in the bunch. ++5 | |
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 |  jester121Premium join:2003-08-09 Lake Zurich, IL | Sir, it's a bit early on a Monday morning for such cutting sarcasm! | |
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 |  jt4 @comcast.net | why do you want to talk about all the bad thing all the time. remember it goes both way. and comcast has more good than bad.you just maily hear about the bad stuff. | |
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 |  BF69Premium join:2004-07-28 Camden, TN | Anyone have the math on how many people Comcast has killed vs how many they have saved? I think killed still leads. | |
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 |  |  MattAll noise, no signal.Premium join:2003-07-20 Jamestown, NC kudos:12 | Re: Highly Disappointed said by BF69:Anyone have the math on how many people Comcast has killed vs how many they have saved? I think killed still leads. I bet the number of people who don't really care would trump either.  | |
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 |  wtansillNcc1701 join:2000-10-10 Falls Church, VA | said by Matt:Karl, I am highly disappointed in you. All you seem to do is report good news about Comcast techs. Give it a rest already! What about all the bad things they do? After all, when you have such a large company there are bound to be a few good apples in the bunch. ROFL!!! Good one! | |
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 |  MysticGogetaThe Robot DevilPremium join:2005-03-14 League City, TX | Nice job. I really get annoying hearing people cry about all the negative stuff Karl posts about comcast when in reality he has a pretty balanced list of failures for teleco's also. -- Team Discovery-Join the fight | |
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 quanzi join:2001-05-09 Sewell, NJ | Service charge... You know Comcast will be sending these people a bill for the "service". | |
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 |  KearnstdElf WizardPremium join:2002-01-22 Mullica Hill, NJ | Re: Service charge... funny you say this about service charge for rescue, there is a town in NJ that now has service charges related to car accidents. -- [65 Arcanist]Filan(High Elf) Zone: Broadband Reports | |
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 |  |  celeritypcFor Lucky Best Wash, Use Mr. SparklePremium join:2004-05-15 Caldwell, NJ | Re: Service charge... said by Kearnstd:funny you say this about service charge for rescue, there is a town in NJ that now has service charges related to car accidents. That would be Wildwood. | |
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thumbs down from: ThrowDemsOut 
| No doubt a hero, but....... I have to wonder, after hearing so many stories of Comcast techs starting fires/explosions, if he was the one who started it?  | |
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 |  RobIn Deo speramus, God Bless the USAPremium join:2001-08-25 Kendall, FL kudos:2 | Re: No doubt a hero, but....... said by SamIAm :I have to wonder, after hearing so many stories of Comcast techs starting fires/explosions, if he was the one who started it? All other stories involved Comcast contractors. This story is about a real Comcast tech. | |
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 |  |  cdruGo ColtsPremium,MVM join:2003-05-14 Fort Wayne, IN kudos:5 | Re: No doubt a hero, but....... Some might have been, but not all. Several years ago an employee drove a spike through a gas line which ultimately resulted in an explosion, killing two and seriously burning two more.
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 |  | | He's a hero. And no he didn't start the fire. I'm sure if your home was on fire, and the only one there to save you was that comcast technician, you wouldn't be saying that. | |
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 | | ... 'After the heroic deed, 22-year-old Rivera continued down the street for his next appointment.'
Of course he had to. Comcast would have fired him otherwise for taking an unauthorized break.  | |
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 |  See 7 replies to this post |
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 MadtownPremium join:2008-04-26 Madera, CA | Good Apples vs. Bad Apples You know the saying, one bad apple makes all the good apples look rotten? One good apple doesn't make all the bad apples good.
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 |  chrisPoor Impulse ControlPremium join:2000-08-13 Middletown, CT | Re: Good Apples vs. Bad Apples said by Madtown:You know the saying, one bad apple makes all the good apples look rotten? One good apple doesn't make all the bad apples good. While I agree with that statement I think that we shouldn't forget that this guy risked his life to save 10 strangers. It doesn't matter who he works for - he is a hero.
Let's keep that in perspective. | |
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 | | The nature of the forum If I were in a burning building, I think that I would rather have the Comcast tech than some of the above commenters that would be urging me to jump... | |
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 |  RARPSL join:1999-12-08 Suffern, NY | Re: The nature of the forum said by Anonymous Cynic :
If I were in a burning building, I think that I would rather have the Comcast tech than some of the above commenters that would be urging me to jump... I seem to remember another Cable Tech a while back who saved people at a bridge collapse. So he is not the only one who has been a hero when circumstances called for a hero. | |
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 |  |  codeePremium join:2001-10-01 Minneapolis, MN | Re: The nature of the forum said by RARPSL:I seem to remember another Cable Tech a while back who saved people at a bridge collapse. So he is not the only one who has been a hero when circumstances called for a hero. Rick Kraft is who you're likely thinking of. He recieved a Hero of Valor award for his active participation and help in rescuing people from the river immediately following the collapse.
"Rick was chosen for the 2007 Hero of Valor Award in recognition of his life-saving efforts in the immediate aftermath of the 35W bridge collapse in Minneapolis in August of 2007."
There was a article about him in readers digest too.
Rick: "I was just doing what needed to be done."
Comcast employees/techs deal with the public a lot in customers homes, along with driving around and could come across a lot of unfortunate situations. Employees are given the option of taking classes to get trained and certified in CPR and using AEDs.
And in regards to the person several posts back that made the comment about the people being rescued being able to sue Comcast if they got hurt, I'm fairly certain that the good samaritan law would apply.
"Good Samaritan laws in the United States are laws or acts protecting from liability those who choose to aid others who are injured or ill. They are intended to reduce bystanders' hesitation to assist, for fear of being sued or prosecuted for unintentional injury or wrongful death."
I say fairly certain because they possibly werent injured at the point when they were coming down the ladder, but they certainly didnt want to stay in their burning building.
And you guys that think an employee would get in trouble for taking the time to help people in need/danger like that are out of your mind. Seriously. | |
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 | | He's a bona fide hero!
So Verizon should give him a higher paying job installing FIOS! | |
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 |  | | Re: He's a bona fide hero! What makes you think that they pay more? | |
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 | | Congratulations to Mr. Rivera.
He has a place reserved in the next life. | |
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 tmh @maxonline.com.sg | And the real story is.... Not mentioned was the fact that said employee started the fire in the first place after plugging the coax into the microwave.
After rescuing everyone from his boo-boo, he hurried on to his next appointment/accident, eager to get away before the police arrived. | |
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 | | just a good guy I view this just as a good guy doing a good deed. Comcast had nothing to do this (besides maybe providing a ladder). Props to the man, zero to Comcast. I don't think my internet experience has gotten any better due to this event. | |
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 |  Ebolla join:2005-09-28 Dracut, MA | Re: just a good guy And let me guess if he did something bad it would be comcast's fault right? | |
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 |  |  | | Re: just a good guy If he did bad wiring and caused a fire, yes. If he hit a dog, no. Only way I would see it be related to Comcast is if it deals with his profession directly. | |
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 albie81Premium join:2005-01-04 Mount Laurel, NJ | Good for him! Well...
Good for him. And I mean it... not in a cynical way.
Comcast techs seem to get a lot of bad press, and seeing something like this, should remind us that while there are a lot of poorly trained, bad seeds out there.... people are people and still do things like this.
I applaud him. Not because he happens to be a comcast tech who did something humane... but simply because he did something humane. Being a Comcast tech has nothing to do with it. He should be proud of himself as a person. -- "What happens when the clock reaches 999?"........ "Nothing. You just suck." | |
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 Reviews:
·T-Mobile US
·RoadRunner Cable
| scheduled visits Now we know why cable operators schedule visits like "sometime in the afternoon"... This leaves time for unplanned rescue operations, and nobody misses an appointment.
Seriously.... heroic deed. Reflects nothing on the company except that they hire a variety of people like everyone else. This time they hired a hero. -- If it ain't broke..... You didn't overclock it enough. | |
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 | | hero some of us are so cynical and jaded . . . never know what to believe that we read . . .
As long as the tech didn't start the fire himself, hooray for him. We need more like him who will go out of their way to help people. | |
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 | | He's a true hero No matter what company he works for, even though most of you seem to have had a problem with the company it's self. We should recognize his good deed. It's because of him, those people who he saved will live to see the new year. | |
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 |  1 edit | Re: He's a true hero He will get a lot of press key to city and other goodies. | |
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 fatnesssubtleJanitor join:2000-11-17 fishing kudos:13 Host: Bright House Netwo.. Earthlink DSL TekSavvy Forum Feature Requ.. Need Site Help
| admirable said by article :
By the time firefighters arrived, Rivera had helped about six people escape the blaze, which injured two people and displaced a dozen families yesterday morning. "It was nothing," Rivera said. "I got two kids at home. If they were somewhere burning, what would you do?" That's admirable regardless of whom his employer is, or whether he's employed at all. -- goodbye dad | |
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 |  menumorutBE an American. join:2005-07-04 Queens Village, NY | Re: admirable The only true and reasonable comment to this article.
Subtle.
I second that! -- Give the world changes at a pace it can absorb. | |
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 | | Ladders Okay so the guy did a good deed but when he got back to the shop I bet the supervisor just shook his head at him. Why? Liabilty! If someone had gotten hurt during his heroic rescue they could have potentially sued Comcast for millions.
I bet he was told not to do it again and was told insteed to just let the autorities handle the situation.
But at the same time we also have this thing called the good samaritan act. I heard a story years ago where a guy was charged with negligence for NOT helping in an emergency.
Or how about this one... a guy helped a family get out of their burning house and inhaled some smoke. The ambulance guys gave him a hit of O2 and a few weeks later he got a bill for $400 from the ambulance company.
You just can't win anymore. | |
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 funchordsHelloPremium,MVM join:2001-03-11 Yarmouth Port, MA kudos:5 | Awesome! I often say that I see more Comcast trucks/vans on the road than I do police cars (usually in the context of understanding Comcast's high labor/fuel costs).
While there have been several unfortunate stories of Comcast employees and contractors doing nasty things, it's also true that "if it bleeds, it leads" in most cases. Good deeds just aren't covered, and it isn't fair.
I'm very glad to see this story. -- Robb Topolski -= funchords.com =- Hillsboro, Oregon More features, more fun, Join BroadbandReports.com, it's free...
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