  wifi4milezBig Russ, 1918 to 2008. Rest in Peace
join:2004-08-07
New York, NY
1 edit | 384k for $39.95??? Thats probably the worst customer "retention" scheme I have ever seen. Thats only a few dollars less than their "full bandwidth" options, and roughly three times the cost of the DSL intro packages they are looking to compete against. If I was threatening to leave and they offered me that deal I would be offended and never do business with them again.
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я люблю Денди! | |
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 |  Jodokast96Stupid people really piss me off.Premium
join:2005-11-23
Erial, NJ
kudos:2 | Re: 384k for $39.95??? A Hyndai at BMW prices, lol. We'll give you a 7% reduction in rate for an 85% reduction in speed.
Cmon, a start? That's still almost the same as the 3/768 package from Verizon. | |
|
| | | | Re: 384k for $39.95??? 3/768 Verizon here is $29 , what the heck are they smoking ? | |
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|  Ebolla
join:2005-09-28
Dracut, MA | 39.95 is chsi w/no cable at reduced speed.
24.95 is chsi w/cable at higher speed.
You are comparing the 39.95 to the $42.95 price which is with cable. you should compare the 39.95 price to 57.95 thats w/o cable. Granted both prices are high enough that I see your point. | |
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 lxAstrosxlPremium
join:2000-10-13
Carol Stream, IL
kudos:1 | Lets see here... LMAO, ROFL!!!! then i'd hang up the phone. | |
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 RickPremium,MVM
join:2001-02-06
Waterbury, CT | I think your information is incorrect Karl "The tier costs between $29.95 and $39.95 (depending on bundle) and isn't advertised."
According to a brochure I just picked up recently..the price is 24.95 for cable or voice customers..and 39.95 without...and it is advertised at least in my area and according to the brochure.
I know..it still sucks for 384k, but if they raise it to 768k, that would be a start towards an improvement at least.
And obviously, the real value is in their standard tier with powerboost speeds up to 20Mb and more for the 42.95 price.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic! | |
|
|  tiger72SexaT duorPPremium
join:2001-03-28
Saint Louis, MO
kudos:1 | Re: I think your information is incorrect Karl that sheet makes me love Time Warner
$44.95 without TV (and even lower when bundled). No cablemodem fee. Faster speeds on all tiers, and lower prices across the board. | |
|
 woody7Premium
join:2000-10-13
Torrance, CA | hmmm.... Pfftt......as stated in another post "what a retention scheme", I mean how many fell for this? 
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BlooMe | |
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RickPremium,MVM
join:2001-02-06
Waterbury, CT | Ummm...Oh..and BTW Isn't the REAL and more IMPORTANT Story..this one?
"Roberts, speaking Monday morning at the Merrill Lynch Media and Entertainment conference in Marina Del Ray, Calif., reiterated that Comcast plans to begin launching Docsis 3.0 starting next year, offering shared downstream Internet speeds in excess of 200 Mbit/s."
Can anyone say..HOLY SHEIT!!!
Say Gnite Uverse!
GOODNIGHT!!
»www.lightreading.com/document.as···ng_gnews
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic! | |
|
|  bigunkGort, Klattu Birada Nikto
join:2001-02-10
USA | But just think.... At those speeds you'll never hit the "invisible undefined but you're using too much even though we won't tell you how much you can use before we boot you cap". | |
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| | RickPremium,MVM
join:2001-02-06
Waterbury, CT | Re: But just think.... lol. oh..you mean the 300 gigs a month cap?
Trust me..anyone downloading that much per month needs to get out and enjoy the fresh air once in a while!
And personally, i suspect that when docsis 3.0 comes out..that will be a moot point anyway.
It will dramatically improve upload speeds and that's why these "invisible caps" are such an issue anyway.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic! | |
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| | |  N3OGHYo Soy Col. "Bat" GuanoPremium
join:2003-11-11
Philly burbs
kudos:1 | Re: But just think.... said by Rick:Trust me..anyone downloading that much per month needs to get out and enjoy the fresh air once in a while! No shit..... 
--
Petty people are disproportionably corrupted by petty power… | |
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| | | tiger72SexaT duorPPremium
join:2001-03-28
Saint Louis, MO
kudos:1 Reviews:
 ·T-Mobile US
| said by Rick:Trust me..anyone downloading that much per month needs to get out and enjoy the fresh air once in a while! You ever heard of queuing downloads? Or renting HD-quality movies and TV shows on XBOXLive? | |
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| | | |  C0deZer0Oc'D To Rhythm And PolicePremium
join:2001-10-03
Davenport, FL | Re: But just think.... said by tiger72:said by Rick:Trust me..anyone downloading that much per month needs to get out and enjoy the fresh air once in a while! You ever heard of queuing downloads? Or renting HD-quality movies and TV shows on XBOXLive? Guess not.
Hell, some demos on the Xbox Live service are already about 1.5GB (most recently, Bioshock). A gamer that likes to download demos before buying, then playing games online can run very close (if not past) that donwload cap very quickly. | |
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|  KrKHeavy Artillery For The Little GuyPremium
join:2000-01-17
Tulsa, OK
 ·AT&T DSL Service
| Re: Ummm...Oh..and BTW said by Rick:"Roberts, speaking Monday morning at the Merrill Lynch Media and Entertainment conference in Marina Del Ray, Calif., reiterated that Comcast plans to begin launching Docsis 3.0 starting next year, offering shared downstream Internet speeds in excess of 200 Mbit/s." Can anyone say..HOLY SHEIT!!! Say Gnite Uverse! GOODNIGHT!! Shared...? Heh. 200 Mbit/s. Cool, you can hit your cap super fast and be bounced from their network in no time!
Goodnight Comcast!
--
"Regulatory capitalism is when companies invest in lawyers, lobbyists, and politicians, instead of plant, people, and customer service." - former FCC Chairman William Kennard (A real FCC Chairman, unlike the current Corporate Spokesperson in the job!) | |
|
| | | said by Rick:Isn't the REAL and more IMPORTANT Story..this one? "Roberts, speaking Monday morning at the Merrill Lynch Media and Entertainment conference in Marina Del Ray, Calif., reiterated that Comcast plans to begin launching Docsis 3.0 starting next year, offering shared downstream Internet speeds in excess of 200 Mbit/s." Agree | |
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| | | No
Because your comparing apples and oranges. I was going to save this for Friday but broadband growth is slowing down. The high end niche end is being or will be served. This is aimed at the low end. Those who do not want higher speeds. | |
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| | openbox9
join:2004-01-26
Alexandria, VA
kudos:2 | Re: Ummm...Oh..and BTW said by Scatcatpdx:This is aimed at the low end. Those who do not want higher speeds. Correction. Those who do not want to pay for more bandwidth. What happened to Roberts' BMW and not wanting to compete on price? | |
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| | | Reviews:
 ·Comcast
| Re: Ummm...Oh..and BTW said by openbox9:said by Scatcatpdx:This is aimed at the low end. Those who do not want higher speeds. Correction. Those who do not want to pay for more bandwidth. What happened to Roberts' BMW and not wanting to compete on price? Nothing not normal but shit spewed from an asshole.
All CEO's do it. They are like con men for the weak minded investors.
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"It's always funny until someone gets hurt......and then it's absolutely friggin' hysterical!" | |
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| Reviews:
·Comcast
| Yeah as compared to the FiOS bpon network standard which can pass 622 megs. Keep on drinking the kool-aid my friend , I hope they at least pay you for advertising for them.
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"It's always funny until someone gets hurt......and then it's absolutely friggin' hysterical!" | |
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|  en102Canadian, eh?
join:2001-01-26
Valencia, CA
1 edit | Now if they can sell 200Mbps for $42.95...it wouldn't be too bad. I suspect for the time being, this will keep node congestion down, and offer FiOS competition on the high end.
I am impressed that Comcast is starting to appease the lower end user, offering $25/month basic HSI... does that include the modem cost, or is that an extra $5/month.
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Canada = Hollywood North | |
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|  dvd536as Mr. Pink as they comePremium
join:2001-04-27
Phoenix, AZ
kudos:4 | said by Rick:Isn't the REAL and more IMPORTANT Story..this one? "Roberts, speaking Monday morning at the Merrill Lynch Media and Entertainment conference in Marina Del Ray, Calif., reiterated that Comcast plans to begin launching Docsis 3.0 starting next year, offering shared downstream Internet speeds in excess of 200 Mbit/s." Can anyone say..HOLY SHEIT!!! Say Gnite Uverse! GOODNIGHT!! * y a w n *
200mbps isn't shit when you got nodes with a couple hundred modems on them fighting for bandwidth.
DOCSIS 3.0 just allows providers to load nodes even heavier.
look for increased speeds(only in fios areas)
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You can never be too rich, too thin or have too much Bandwidth | |
|
rayePremium
join:2000-08-14
Orange, CA Reviews:
·RoadRunner Cable
| Here's a radical thought Perhaps if had better customer support and provided a good quality product that customers liked, then they might possibly have better subscriber growth. Based on posts here and elsewhere both the quality of their product and customer support could be improved.
Sending techs out to your home that fall asleep WHILE WAITING FOR HELP FROM HIS OWN COMPANY COMCAST does not inspire confidence. | |
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KrKHeavy Artillery For The Little GuyPremium
join:2000-01-17
Tulsa, OK Reviews:
·AT&T DSL Service
| Economy, it isn't.... Nice to have a slower, economy tier. Unfortunately, this isn't it. Oh it's slow, alright, it's just not "economy!"
Even at $29.95 (and usually it's $39.95) it's still way over priced. 384/384? Try $9.95 and you're more in line. Maybe $14.95.
Get a clue Comcast. If they are constrained by price, uh, this is NOT going to compete with DSL at all. Of course, some people may not be able to get DSL and may have little choice... but they're getting RIPPED.
--
"Regulatory capitalism is when companies invest in lawyers, lobbyists, and politicians, instead of plant, people, and customer service." - former FCC Chairman William Kennard (A real FCC Chairman, unlike the current Corporate Spokesperson in the job!) | |
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| RickPremium,MVM
join:2001-02-06
Waterbury, CT | Re: Economy, it isn't.... As posted above, the price is 24.95..not 29.95. And, I highly doubt that it's "usually" 39.95.
Plenty of people in this world subscribe to cable whether you've noticed it or not.
And, how about the ones who don't want a landline?
While granted..768k for 25 bucks is a little pricey..but not when you factor that in. An equivalent dsl line would cost over 40.00 with that combination.
Anyways..it's really all a moot point. We comcast customers aren't trying to go SLOWER.
Goodness knows..we're already flying along nicely at 20Mb + speeds as it is!!
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The Coyote captured the RR! Roadrunner Rick is now Comcastic! | |
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| | KrKHeavy Artillery For The Little GuyPremium
join:2000-01-17
Tulsa, OK Reviews:
·AT&T DSL Service
| Re: Economy, it isn't.... If someone's have a cash crunch and trying to keep broadband they may very well have to choose to dump Cable TV... but then this wouldn't be worth it at $39.95.
And if they do bundle it, $24.95 is still too high for such speeds... but beggars can't be choosers. So, basically, it's a little cheaper, but seriously constricted level of service.
384/384 is a lot better then dial up, however. I think they'd be ok if they priced it at $15.
--
"Regulatory capitalism is when companies invest in lawyers, lobbyists, and politicians, instead of plant, people, and customer service." - former FCC Chairman William Kennard (A real FCC Chairman, unlike the current Corporate Spokesperson in the job!) | |
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| | | RickPremium,MVM
join:2001-02-06
Waterbury, CT | Re: Economy, it isn't.... Overall..I agree with you...and it's priced too high for these speeds. I'd also like to see them have more speed offerings such as 1.5Mb and 3Mb to compete better with dsl on the low end.
But..if someone has cable tv..the 24.95 price isn't too bad for 768k. It's a step in the right direction anyway.
And, particularly for those who don't want a landline..it's a better alternative than DSL.
Clearly though, comcasts focus isn't on going slower.
For 42.95/month..we are really getting a great value with the speeds we now see IMHO.
Yes..it's more than the lower dsl tiers..but you get a lot more too.
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The Coyote captured the RR! Roadrunner Rick is now Comcastic! | |
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| | | | Jodokast96Stupid people really piss me off.Premium
join:2005-11-23
Erial, NJ
kudos:2 | Re: Economy, it isn't.... said by Rick:It's a step in the right direction anyway. And, particularly for those who don't want a landline..it's a better alternative than DSL. Yes..it's more than the lower dsl tiers..but you get a lot more too. Um, no. Dry Loop DSL is $20/month (AT&T's prices I believe are even less), so even without a landline, it's $5 less than Comcast. How is getting the same speed for more money getting a lot more? | |
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| | | | | RickPremium,MVM
join:2001-02-06
Waterbury, CT | Re: Economy, it isn't.... where have you seen dry loop for 20.00?
I've seen 1.5 dry loop for 24.00..but not 20.00.
And, seriously..kudos to AT&T for making that start to happen.
It's LONG overdue and I agree..a better value than comcasts offering at that price and speed.
comcast can..and should..do better for the lower speed/lower price folks.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic! | |
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| | | | | | Jodokast96Stupid people really piss me off.Premium
join:2005-11-23
Erial, NJ
kudos:2 | Re: Economy, it isn't.... Verizon charges an extra $5/month for Dry Loop over their regular pricing. $14.99 + $5 = $19.99 for 768/128. | |
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| | | | | | | RickPremium,MVM
join:2001-02-06
Waterbury, CT
1 edit | Re: Economy, it isn't.... said by Jodokast96:Verizon charges an extra $5/month for Dry Loop over their regular pricing. $14.99 + $5 = $19.99 for 768/128. I wasn't aware of that. That's an outstanding deal.
BTW..a telco fanboy below says that's not the case..and quotes the price at 27.00 month + taxes instead.
I thought your price sounded a bit too low. | |
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| | | | | | | | Jodokast96Stupid people really piss me off.Premium
join:2005-11-23
Erial, NJ
kudos:2 | Re: Economy, it isn't.... His prices are including a basic landline as opposed to Dry Loop. Also, I think they are for a different provider than Verizon as they only offer the 768/128 and 3/768 pricing tiers (although they have 1.5/384 provisioning at the same price for those that are too far for 3/768). | |
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| | | | | | | | en102Canadian, eh?
join:2001-01-26
Valencia, CA | Don't forget to add in the modem rental fees and franchise fees on Cable either.
While I don't pay any fees on my DSL ($2.89 in taxes), I pay plenty into BS POTS fees on my POTS line
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Canada = Hollywood North | |
|
| | | | | | | | | | | Re: Economy, it isn't.... My mother in law got from AT&T 19.95 for 768 down which is pretty good, considering she was paying that for dialup from bellsouth. | |
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| | | | | | | | | tkdslr
join:2004-04-24
Pompano Beach, FL Reviews:
·Speakeasy
| Re: Economy, it isn't.... said by SeminoleRob:My mother in law got from AT&T 19.95 for 768 down which is pretty good, considering she was paying that for dialup from bellsouth. AT&T (bell south) offers a 768d/128u DSL shared line(w voice service) service for $9.95 a month.
| |
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| | | | | | | | | | | Re: Economy, it isn't.... I gotta check that out for her. She is on a fixed income so every dollar counts. Thanks! | |
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| | | | en102Canadian, eh?
join:2001-01-26
Valencia, CA | Its marketing...
The 'plan' than Comcast wants most users to hit is its 'standard' 6 or 8Mbps package.
The low end is for those that just want to use internet, and don't really care about the speed, and find $42.95 + modem too pricey.
The high end 16Mbps packages are for those that have $$$ and don't care how much it costs, or do some serious gaming/surfing and think its the best deal, as its cheap/mbps.
DSL / FiOS all do the same thing.
DSL typically 'wants' cheap subs... and rates 1.5-3Mbps are in the $20 to $25/month area. 6Mbps is $35... 768kbps is $14.
»secure.dslextreme.com/Medusa/DSL···show=noc
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Canada = Hollywood North | |
|
| | Reviews:
·Comcast
| said by Rick:As posted above, the price is 24.95..not 29.95. And, I highly doubt that it's "usually" 39.95. Plenty of people in this world subscribe to cable whether you've noticed it or not. And, how about the ones who don't want a landline? While granted..768k for 25 bucks is a little pricey..but not when you factor that in. An equivalent dsl line would cost over 40.00 with that combination. Anyways..it's really all a moot point. We comcast customers aren't trying to go SLOWER. Goodness knows..we're already flying along nicely at 20Mb + speeds as it is!! Hey Kool-Aid Rick , Verizon $15 for dsl (can be had naked) 768/384 with a land line $12 is still cheaper and faster at $27 + taxes.
1.5/384 $20 with land line $12 , that's right still cheaper. $32 + taxes
3/768 $25 with land line $12 , damn I am noticing a pattern here , still cheaper and faster at $37 + taxes.
Ok here is the kicker 6/768 $40 with land line of $12 , OMG I don't believe it $52 + taxes. I am noticing a pattern here !
Comcast 384/384 $40 + cable modem rental + additional outlet charge + taxes. (This personally makes me all warm feeling inside, no wait it makes me want to vomit , that was stomach feeling sick for people who actually buy into this shit.)
Comcast 4/384 $58 + cable modem rental + additional outlet charge + taxes.
Comcast 6/384 $60 + cable modem rental + additional outlet charge + taxes.
Comcast 8/768 $68 + cable modem rental + additional outlet charge + taxes
Want me to start bundling in cable tv rates ? Or you just want to bend over now and take the annual 5% rate hikes ? Don't forget for every outlet with a modem or a box you pay that additional outlet fee ! Of the $15 surcharge for not being a "loyal" Sucker Customer. Who never gets discounts even though they offer the world to new subs.
But hey why reward the loyal with bonuses when you can use them as your whipping post to try and excite the new folks. Why not just honestly not raise the rates on you packages every year faster then inflation so people feel your service is a value ? Oh right because they can use falsely inflated numbers to bolster the dumb ass investors , who are there to see if a moron will pay more for the stock then they did.
--
"It's always funny until someone gets hurt......and then it's absolutely friggin' hysterical!" | |
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| | |
See 11 replies to this post |
| |  Comcast's slow growth?
The only thing that slowed was Comcast's commitment to expansion. According to a Comcast rep (an actual field tech, not a phone operator) I talked to last month, my street was supposed to have HSI available 2 years ago, but because of a budget issue, they shelved the project indefinitely.
There's still plenty of room for broadband growth, as well as customer interest, if they would just do what they've been promising for years. But between Comcast and Bellsouth, I've been stuck in a dialup black hole (1/2 mile from existing broadband) since 1999. | |
|
 funchordsHelloPremium,MVM
join:2001-03-11
Yarmouth Port, MA
kudos:5 | Good job, Comcast! The users of DSLReports (myself included) are certainly not the target market for this tier. But I think there is a market.
There are people still paying $10-$20 a month for dial-up, and (@ $24.95) this is a reasonable choice for them. ($39.95 seems too much, but that's probably something you'll find out during this test marketing period.)
But good job! You've made something resembling Broadband more accessible to more people. How can that be anything but good?
--
Robb Topolski -= funchords.com =- Hillsboro, Oregon USA
Are you affected by Comcast's RST forging? How to test it! -or- Read my original report. | |
|
|
See 6 replies to this post |
|
 jgkoltPremium
join:2004-02-21
Lakewood, OH | 256 tier its 20 bucks for time warner and cox (maybe 26 for one of them) | |
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 insomniacOh YeahPremium
join:2002-09-22
Naperville, IL | Who cares... ... when I can get 1.5Mbps/256Kbps DSL in AT&T territory for $19.99 (or $23.99 for non-AT&T wireless customers) without a landline?
--
If everything seems to be going well, you've obviously overlooked something. | |
|
Sammer
join:2005-12-22
Canonsburg, PA
1 edit | $24.95 should be the maximum price for economy! Comcast should probably offer 768kbps/384kbps to anyone at $24.95 and bundle such a service even with the lowest tier for $19.95 or less. As for those of you who think they should add additional speeds, three (economy, standard, premium) should be enough. BTW for the high prices Comcast likes to charge the standard should be at least 5Mbps/512kbps and the premium at least 10Mbps/1Mbps. | |
|
 dddane
join:2002-01-10
Chicago, IL | comcast is such a scam here in chicago, the cheapest plan they have available is $65 (for non video customers). i don't care what speed it is, i'd rather have DSL 1/3 the speed for $20/mo. | |
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| | Id come back for $20 service Id come back for $20 service, but it would have to be as fast as what I have already. Comcast lost me as a customer because they would not compete on the price point. Fine, I have DSL and it costs less than half what I was paying. The speed is fine for us (1.5M x 384K). There is nothing magical about internet access.. it works or not. If it does work then its a matter of "are you getting what you pay for, or getting ripped off?"
You want to fileshare, warez or whatever you probably want the fattest pipe you can afford. The other 92% of the population will be real happy with 1.5Mb download. Lucky for Comcast many of their customers either have no alternative or don't realize they would be happy with a service half the price and a fraction of the download.
Keep trying Comcast, you'll get it eventually | |
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| RickPremium,MVM
join:2001-02-06
Waterbury, CT | Re: Id come back for $20 service I really don't agree with your assessment of it. I don't have cable hsi with comcast because "i don't realize I would be happy with a service at half the price and a fraction of the speeds".
I have service with comcast because for me..DSL would be MORE costly..for a whole lot less speeds.
I don't have a landline..and don't want a landline. I save a TON of money each month using voip.
In fact..I save SO much money using voip versus what i used to pay for a landline and long distance..that I FULLY pay for my comcast HSI connection with the savings.
If I were to do as you suggest..I'd be paying for DSL.
Plus a landline.. Plus a long distance package again.
I'd have WAY less speeds..and the net of going back would wind up COSTING me probably 50.00 a month..if not more.
One thing that will certainly help this scenario is if AT&T and other telco's continue a move into DSL..without the requirement for a landline.
And then, if someone wants 1.5Mb service for 24.00 a month or whatever it is..they can take that and still realize the savings from VOIP.
But still..one needs to realize that dollar for dollar..that dsl line is still expensive compared to the much greater speeds that cable generally offers.
For someone like myself who uses my connection to download a lot of files for customers..the extra speeds more than pay that 20.00 /month difference when I consider the time it takes.
But, certainly ..you're right and for the average email checker..web surfer..1.5Mb should be plenty for their uses.
You just can't put everyone into that same mold though.
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The Coyote captured the RR! Roadrunner Rick is now Comcastic! | |
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| |  caffeinatorComing soon to a cup near you..Premium
join:2005-01-16
WA, USA
kudos:3
·CenturyLink
| Re: Id come back for $20 service Well, I don't consider myself an average user, but at the same time I don't use long distance, or VOIP.
I have four computers hooked up to 1.5M DSL that costs $28 + $10 for the landline that I'd have anyway.
I pay $17 extra for a local ISP..because they rock and know me by name since I've been with for about 7 years.
Otherwise, I'd go with qwest basic as an ISP for $10/mo.
I'm also on a low-income, and not having cable tv, Cable Internet is just way too much money.
Who cares if my .ISO takes 15 minutes or five?
After all, my gear is home built or cast-off stuff. I've never even had a 1Ghz cpu yet..lol
There are a lot of poor and working poor who can't (or shouldn't) pay big money just for Internet.
-CaFF
--
My 9/11 Tribute..online since 9/14/01
Need an Avatar? Check out Wafen's Avatar Pages | |
|
 amarryatVerizon FiOS
join:2005-05-02
Marshfield, MA
 ·Verizon FiOS
| ripoff Not a good price considering that Verizon is currently offering 768/128 for $14.99/month for LIFE with a 2 year commitment. I asked Comcast customer service recently if they had anything to compete with the low end DSL and they said that they didn't. | |
|
Reviews:
·Comcast
·Verizon FiOS
| 256k tier I work for a local cable company that has a total of 5300 cable modem subcribers and we have 256k symetrical tier for $24.95 monthly. Many new customers start here and move up to the high speed pacakge if they feel they need more speed. About half stay with the value tier as we call it and this allows the high speed subs from being slowed down by everyone having the same high speed package. | |
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