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Comcast cable guy ruins family's Seder
by mbernste 04:40PM Monday May 19 2003
It was supposed to have been the most solemn of all the Seders she had hosted. All of it, in fact, was supposed to have been so different.

But not like this....

Read the whole article.

Special thanks to "JT Rockville" for finding the story!

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newview
Ex .. Ex .. Exactly
Premium
join:2001-10-01
Parsonsburg, MD
kudos:1
Reviews:
·DIRECTV
·Comcast

Hmmm . . . the Comcast Police

Exactly one of the reason I bought my own modem (and a side benefit of no longer subscribing to their cableTV). Comcast's property STOPS at the junction box on the side of my home. The have NO right to come into my home any longer, since nothing that belongs to them is in my house.

Any demands by Comcast to come INTO my home and I'll call the police.
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JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD

Re: Hmmm . . . the Comcast Police

Newview, the house in the article "isn't even wired for cable". So, even if you didn't have a drop, as long as you LIVE in Comcast country, you HAVE to allow Comcast techs into your home. Whenever they want.

I think.

newview
Ex .. Ex .. Exactly
Premium
join:2001-10-01
Parsonsburg, MD
kudos:1
Reviews:
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·Comcast

Hmmm . . . the Comcast Police

JTRockville See Profile, I feel so strongly about the right of individual privacy, that, under the circumstances of no Comcast owned serviceable on-site equipment, I would refuse them entrance. I have a "legitimate expectation of privacy" from Comcast entering my home, since none of their equipment is installed there. As such The Fourth Amendment to the U.S. Constitution applies:
"The right of the people to be secure in their persons, houses, papers, and effects, against unreasonable searches and seizures, shall not be violated, and no Warrants shall issue, but upon probable cause, supported by Oath or affirmation, and particularly describing the place to be searched, and the persons or things to be seized."
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Floppy

join:2002-07-03

Re: Hmmm . . . the Comcast Police

said by newview:
I feel so strongly about the right of individual privacy, that, under the circumstances of no Comcast owned serviceable on-site equipment, I would refuse them entrance. I have a "legitimate expectation of privacy" from Comcast entering my home, since none of their equipment is installed there.
Just hope you never have signal leakage. They'll tag the door asking you to make an appt. If you refuse or fail to response they'll definitely terminate your service until you allow them access to inspect your inside cable wiring.

newview
Ex .. Ex .. Exactly
Premium
join:2001-10-01
Parsonsburg, MD
kudos:1
Reviews:
·DIRECTV
·Comcast

Hmmm . . . the Comcast Police

said by Floppy:
Just hope you never have signal leakage. They'll tag the door asking you to make an appt. If you refuse or fail to response they'll definitely terminate your service until you allow them access to inspect your inside cable wiring.
A legitimate service request is an entirely different matter than a "fishing expedition" as described in the story.
quote:
"I want to make sure you're not stealing cable," the uniformed man told him.
»www.rockymountainnews.com/drmn/n···,00.html
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airwingjim
Euclid314
Premium
join:2001-08-05
Clearwater, FL
Reviews:
·Bright House

Re: Hmmm . . . the Comcast Police

said by Floppy:
If you refuse or fail to response they'll definitely terminate your service until you allow them access to inspect your inside cable wiring.
******************************************
Thus forcing you to steal the signal in question...LOL>
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redstepchild
Premium
join:2002-01-04
Birmingham, AL

You do not have to let them in/ ROW rules

Basically you property has a certain portion that is designated as a Access piece.. By conacting you local land managment group.. you can find out what portions are up for Public access by the companies running wires through it.
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I'm a Cable girl.. In a Cable World.....RedStepChild@dslr.net

JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD

Comcast builds up local customer service

said by The News Tribune, Comcast builds up local customer service:
CEO Brian Roberts said earlier this month that the company is banking on digital cable services like video-on-demand and high-speed Internet connections to accomplish its most urgent goal: "getting basic subscribers to come back to cable from satellite and from other competition."
Someone needs to coach Brian about his tactics. Brute force may not always be the best way to go. IMO the tech missed a wonderful opportunity to pitch the "dish buy-back" program.

Floppy

join:2002-07-03

Re: Comcast builds up local customer service

said by JTRockville:
Someone needs to coach Brian about his tactics.
Do you really think this was his decision. It doesn't matter what company is in business, there are always a bunch of bad apples. According to most of the posts in this forum it seems that the majority of their bad apples are located in MCMD.

JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD

Re: Comcast builds up local customer service

Seein' as how I'm from MCMD... I'll admit my view is a bit cynical.

But even though I posted my remarks with a "wink", I do think Brian is responsible. I read articles declaring Comcast's sole response to the recent DSL price cuts will be to increase subscription rates.
said by Internet News, Bundling For the Broadband Edge:
Comcast has responded to the competition by upping its own subscriber estimates, announcing during an earnings discussion that it expects to add between 75,000 and 100,000 new cable subscribers by the end of 2003 to its 21.3 million cable base.
Then I see the article about brutality (for lack of a better word).

Then I see an article about Brian's most urgent goal - getting more subscribers.

It's easy for me to imagine Brian issuing the order: "Sign 'em up, I don't care HOW!"

Floppy

join:2002-07-03

Re: Comcast builds up local customer service

Well it is much easy getting a new customer to sign up then it is to retain current customers. Most of the subscriber losses came from the former AT&T areas. Once their areas are rebuilt I believe the current trend will reverse itself and they'll net more subscribers then losses.