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Comcast's 'Completed' DOCSIS Upgrades Left a Few Gaps
Though New Xfinity Branding Now in 100% of Markets
by Karl Bode Wednesday 15-Feb-2012 tags: competition · business · bandwidth · cable · Comcast
Comcast recently told investors their DOCSIS 3.0 upgrades had been "completed", though our users have a somewhat different definition of what that word means. During this morning's conference call the company clarified those comments a little by saying their "XFINITY brand is now launched in 100% of our footprint," but that doesn't mean 100% of their customers can get faster DOCSIS 3.0 speeds. We've seen users in Ocala, Florida, Santa Cruz, California, and parts of Louisiana, Danbury, Connecticut saying they can't get the faster speeds yet. Still, Comcast's deployment of DOCSIS 3.0 was nothing short of amazing -- especially when compared to the more glacial upgrade pace of carriers like Time Warner Cable. Has the Comcast DOCSIS 3.0 fairy reached your house yet?

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tmc8080

join:2004-04-24
Brooklyn, NY
Reviews:
·Optimum Online
·Verizon FiOS

Southwest anyone?

What about New Mexico, Colorado, Arizona, and Utah?
Huh? No Comcast there either? if so, hard to believe they'd spend millions on upgrading in places that still have Century Ole' telephone as the next competitior. Even AT&T's paltry 25 megabits is looking mighty weak these days. Soon that will be the entry level speed demanded by consumers.

Jim_in_VA

join:2004-07-11
Cobbs Creek, VA
kudos:3

Re: Southwest anyone?

25 megs down is paltry? I'd take that in a heartbeat over what I have.
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Cjaiceman
Premium,MVM
join:2004-10-12
Parker, CO
kudos:2
Reviews:
·Comcast Business..
What are you talking about? CO is one of the best markets for Comcast, we seem to get upgrades before a lot of the rest of the network does. Denver metro (including Fort Collins, Greeley, Longmont etc), CO Springs, Pueblo, Dillion/Silverthorn, Vail/Eagle/Avon, Glenwood Springs ALL have D3 (Basically everywhere in CO they have service). Comcast is crushing Century link (Qwest) here.

I think you need to do more research before you spew incorrect information all over the place.
--
TorDek: "DSLR... Here, were not just experts... were also vindictive bastards..."
Wilsdom

join:2009-08-06

Re: Southwest anyone?

Such a waste with a 250GB cap. Seriously, fire up utorrent for 3 hours and your done with internet for the month?
iansltx

join:2007-02-19
Golden, CO
kudos:2

Re: Southwest anyone?

What use do you gain out of maxing your connection for three hours?

I've exceeded the cap, but not by *that* much.

Cjaiceman
Premium,MVM
join:2004-10-12
Parker, CO
kudos:2
Reviews:
·Comcast Business..
Click for full size
Not sure what good what that would do for me since I don't use torrents, and haven't for many years. I'm actually a little lite on usage this month at 875GB/month, I'm normally closer to 1.1-1.3TB/month.
--
TorDek: "DSLR... Here, were not just experts... were also vindictive bastards..."
freshzive

join:2009-07-20

Santa Cruz, CA left in the dark

Santa Cruz sits just minutes from Silicon Valley--and has a very large student population, the kind of users who are dying for these speeds-- and yet there is "currently no timeline" for DOCSIS3 upgrades. Strangely, some very small rural towns to the North ,some with only ~1,000 people, have been upgraded.

I don't get it Comcast! I want >16mbit speeds please!!
CharlesH1

join:2011-04-29
Milpitas, CA

Re: Santa Cruz, CA left in the dark

said by freshzive:

Santa Cruz sits just minutes from Silicon Valley

But Santa Cruz jealously guards its isolation from Silicon Valley. There is a single 4-lane highway connecting it to Silicon Valley over the coastal mountains, and attempts to add more road capacity or add commuter rail are fought by the Santa Cruz residents. This may be apocryphal, but I understand that the University of California at Santa Cruz offers classes in surfing. Santa Cruz and Silicon Valley are different worlds.
Arty50
Premium
join:2003-10-04
I live in one of those towns to the north and couldn't get DSL even if I wanted it. Yet, I get DOCSIS 3.0 with bonded down and up. I've gotta give Comcast credit where credit is due. They could have totally ignored my neighborhood with service altogether, much less DOCSIS 3, but didn't.

As for Santa Carla...it must be the local vampires...
treichhart

join:2006-12-12
Reviews:
·AT&T Wireless Br..

You know DSL never will see over 25+

you know dsl never will see over 25+ mbps due to the old aging copper lines even if there was new technology pushing 300Meg to 1gbps like they been testing you wont see it on OLD POTS line. DSL is going to be a old and dead technology and it will be replaced by Fixed wireless or LTE (capped over priced crap) or future rural FTTH that never will happen with out millions of dollars being spent. So the future will be Fixed Wireless by WISP's.

Far as cable its only going to be fixed to towns/villages or larger citys but never see it in rural parts of america. But it might maybe needs to be rewired to handle the higher speeds because that is what Time Warner Cable had to do in my Village of Coldwater because there was a old cable company called adelphia cable and it was running on old coax lines so basically TWC rewired the whole village to handle wideband.
BiggA

join:2005-11-23
EARTH

Weird

The plans are weird. Our area shows the 100 package, but not the 50 package. Go figure. And our default speeds haven't been boosted yet.

TF2_Dude

@comcast.net

It's here in Detroit

Amazingly enough, even in this economic challenged neighborhood, D3 is here in Detroit. I guess that would rule cherry picking. Lol

UhgComcast

@comcast.net

The next phase please...

Now that you are "done" with the hardware end of your infrastructure can you now role out a new user interface on ALL your boxes in ALL your areas now?
Mr Matt

join:2008-01-29
Eustis, FL
kudos:1
Reviews:
·CenturyLink
·Comcast
·Embarq Now Centu..
·Millenicom

Service in the gap what a bunch of crap!

Karl you are correct. Here in Eustis, Florida, just North of Orlando, don't hold your breath for DOCSIS 3.0 or you will turn blue. We did get a price increase of $5.00 per month for internet access over two years. As of January 1, 2011 there was an increase of $1.00 from $43.00 to $44.00 and a increase of $4.00 as of January 1, 2012 the total increase was $43.00 to $47.00 or just over 16%.

Comcast has made it a lot easier for their customers to choose. At the supermarket they ask if you want paper or plastic. Here Comcast asks if you want a download speed of 12Mbps for $47.95 with TV service or 16Mbps for $57.95 with TV service, an additional 4Mbps for only $10.00 a month. Such a deal.
CharlesH1

join:2011-04-29
Milpitas, CA

Re: Service in the gap what a bunch of crap!

said by Mr Matt:

At the supermarket they ask if you want paper or plastic.

Not here in the San Francisco Bay area. Many cities here have banned single-use paper or plastic bags. Either you bring your own re-usable bags, or toss your loose groceries in the car. Of course, now it is coming out that these re-usable bags very quickly become laden with all sorts of nasty bacteria.
clone

join:2000-12-11
Portage, IN

Re: Service in the gap what a bunch of crap!

Whew! Glad I don't live there. What would I take my lunch to work in or dump the cat's litter box into? I guess in San Fran, I could probably just dump the waste in the street since cat waste is "natural" and "biodegradable" HA!

And also glad I am in a solid DOCSIS 3 area here outside Chicago, where we can still have our groceries in bags, take hot showers, and it's not a faux pas to launder our clothing, thank goodness. Enjoy all the comforts of the third world, left coast suckers!
tdouglas22

join:2001-09-25
Memphis, TN

It's here in Memphis, TN

I recently upgraded to the 50 Meg service and I LOVE it. The downloads are amazing. It's especially nice that with a speed that high I no longer deal with the issue of speed burst. How I used to be so disappointed when a file would download super fast at first and then slow down half-way through. With the new speeds you get the full throttle from start to finish. I LOVE IT!!

kevinm5

join:2008-05-27
Chico, CA
Reviews:
·Comcast

Fishy...

It seems odd they would call it complete with millions of subs left cold. My city isn't remotely urban but the full beans docsis 3.0 up to 105Mbps down is available. Santa Cruz should have been one of the first considering it's vicinity to the tech hub. I wonder if local government played a role in delaying any permits so Comcast gave up on them. Makes me wonder if those markets will get the new X1 service.
fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3

Re: Fishy...

This is not directed at you personally, but the point made by you and many...

.. the argument that an area should be upgraded, or not, just because it's "near silicon valley" is not a valid one and needs to be put to rest.

Upgrades and investment is based on potential return as a primary factor. What exactly does being near a "tech hub" have to do with the need for speeds? One example, valid one, that can be said is that they go to work, work all day, and when they come home they could care less to be on the internet at 100mb speeds where 12 works just fine.

Another somewhat related example.. The Twin Cities.. a very strong economy, lots of business here, a clean and well maintained metro with a good 3.3 million people. We have quite a few world headquarters here and the income levels are pretty good as well. Lots of tech here too.. but on the TV side of things, for example, we're not a metro area with a population that ranks high on the list as big TV viewers.. so in the sense of investing millions into major infrastructure upgrades on the TV front, while on the numbers alone, would not be a priority to get upgraded, at least first. Just an example is all.

.. it just really isn't a primary reason for an area to be upgraded alone.
PacketExodus

join:2010-07-26

They're getting better

Now if they could just increase the size of that cap on residential packages (or remove it completely!)... we can start loving Comcast again instead of hating.
nysports4evr

join:2010-01-23
kudos:1

Re: They're getting better

It's a soft cap.
osravens

join:2011-01-26
Cumberland, MD
Reviews:
·Atlantic Broadband

Comcast Misses Western MD

The Frostburg, MD/Keyser, WV headend is still waiting for phone service, still waiting for HDTV, still waiting for the Comcast digital lineup only having what's left from Adelphia, still waiting for DOCSIS 3.0.

To some degree, Comcast has cherrypicked and instead of moving smaller markets forward, they're moving speeds up more and removing the remaining analog channels for more HD.

But Garrett County got the upgrades, can get 100 HD channels and 100 Mbps internet. And is much more rural than the aforementioned headend.

skuv

@rr.com

Re: Comcast Misses Western MD

You would have to understand how it is all laid out to understand why things are like they are.

Many cable companies have these small towns/areas that must be served because of what ever franchise agreement. So these properties were bought, but are not part of the larger Comcast system. There is no backbone fiber connecting a site like you are connected to. It is standalone as far as TV signals go. There is no Comcast dark fiber to the area.

The more rural area you say that got the upgrade is along Comcast's fiber path and was easily upgraded as soon as fiber was extended.

It is probably not economically feasible now, and probably not ever, for the system you are on to be connected to the rest of Comcast.

It's not a matter of cherrypicking. It's a matter of how close fiber is and how many millions it would cost to get fiber there as opposed to them just paying existing satellite contracts and leases.

Just because Comcast aquired it doesn't make it magically a piece of Comcast.

Tsume
Premium
join:2004-02-23
Johnson City, TN
Reviews:
·Comcast

Johnson City / Gray, TN

Still nothing here. We just now started getting the mailers about them switching channels to digital and a list of all the new HD channels we'll be getting, so MAYBE DOCSIS3 will follow.
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CPUYODA

join:2003-01-25
Johnson City, TN

Re: Johnson City / Gray, TN

Ditto...
sgip2000

join:2004-05-05
Hillsboro, OR

Upstream Channel Bonding

When will we see upstream channel bonding in the Portland, OR market? 25 Mbps down is nice and all, but still 3 Mbps up?

IowaCowboy
Premium
join:2010-10-16
Indian Orchard, MA
Reviews:
·Verizon Broadban..
·Comcast
·AT&T Wireless Br..
·Verizon Wireless..

3 edits

Comcast is the fastest Internet in my area

My area (Springfield, MA) has DOCSIS 3.0 and they offer the extreme 50 (which I have) and the Extreme 105. The only other broadband Internet in my area is Verizon DSL, which goes up to 3 Mbps. Nobody in Western Massachusetts has access FiOS but AT&T offers U-verse just south of the border in Enfield, Connecticut (which has Cox cable as their competitor).

When it comes to my Grandma's house up in Maine, that is a different story as Time Warner doesn't seem to want to upgrade a rural market like Maine to D3 as it is already the fastest Internet there. And Verizon Wireless only has 3G in the state of Maine and some areas are still 1xrtt. Here in Springfield we have D3 (Comcast) and 4G (VZW). I can tell the difference in speeds when I am at Grandma's house vs my house.
--
All of my CPE (including my EMTA) is customer owned. The only Comcast owned equipment in my house is the CableCards in the two TiVO boxes I own.
Wilsdom

join:2009-08-06

Re: Comcast is the fastest Internet in my area

MA government is putting 80 million into fiber that might never reach homes.
Movieman420

join:2007-08-28

No upsteam bonding for a LOT of areas...

My 30Mb+ d/l bandwidth is amazing but only 5Mb up via single channel docsis2 is pretty lame imo..esp for all us triple play customers.
SteveEFX2012

join:2012-02-14
Santa Fe, NM

Docsis 3.0 Finally arrives to Santa Fe New Mexico

Santa Fe New Mexico Finally we have D3 four channel bonding atleast hopefully be able to upgrade to 50 or 100 meg in a few days

Seeems like we were last one the list yet again lol but finally got it

»www.speedtest.net/result/1776368193.png

DiffProbe release. January 2012. Build 1008.
Shaper Detection Module.

Connected to server 213.244.128.151.

Estimating capacity:
Upstream: 4607 Kbps.
Downstream: 90271 Kbps.

The measurement will take upto 3.0 minutes. Please wait.

Checking for traffic shapers:

Upstream: Burst size: 9988-10081 KB;
Shaping rate: 2053 Kbps.

Downstream: Burst size: 10740-13277 KB;
Shaping rate: 37333 Kbps.
sk1939

join:2010-10-23
france
kudos:6
Reviews:
·T-Mobile US
·Verizon FiOS

Re: Docsis 3.0 Finally arrives to Santa Fe New Mexico

Click for full size
Symmetric FIOS by comparison
The lack of upload has always annoyed me, although I do like your download speed.

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