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Comcast's Website Expands References to Usage Caps

While Comcast only currently has usage caps in a handful (but slowly expanding) of mostly uncompetitive Southern trial markets, Phil Dampier at Stop the Cap notes that Comcast's website now features a link in all of the company's markets warning customers that "an Xfinity data usage plan may apply." The link now appears when customers click on the "learn more" hyperlink at the bottom of each of the company's speed offerings.

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While Comcast has made it clear they'd love to expand their usage caps into new markets, the change is likely due to the fact that Comcast is facing regulatory review of their acquisition of Time Warner Cable, and wants to make sure the fact they have usage limits is clear to all users.

That, or they're slowly but surely "educating" customers in all markets that limits may exist at some point.

Previously, Comcast has tried to argue that these markets don't have usage caps -- they have "data thresholds."

As it stands, Comcast only caps usage in the Huntsville and Mobile, Alabama; Tucson, Arizona; Atlanta, Augusta and Savannah, Georgia; Central Kentucky; Maine; Jackson, Mississippi; Knoxville, Nashville and Memphis, Tennessee; and Charleston, South Carolina markets. In most of these markets users face a 300 GB usage limit, with $10 per each additional 50 GB overage fees.

Most recommended from 54 comments



IPPlanMan
Holy Cable Modem Batman
join:2000-09-20
Washington, DC
kudos:1

IPPlanMan

Member

Congestion my @$$

$10 for 50GB, on a wireline network. What a joke.

Hey Comcast, maybe you can show us the data that says your network is congested in order to justify this.

Oh what's that? You can't? Because there isn't any. You have a congestion management system, so you don't need usage based billing at all do you?

Truth: This kind of stuff pays for the caviar at the end of the year holiday party. Maybe a yacht.
--
"We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it."
Lt. Col. Pete Newell: 1st Inf. US Army

PissedOff
@167.137.1.x

PissedOff

Anon

WTF!

Damn, 300 GB cap with a $10 per additional 50 GB overage.

Comcast is RAPING these customers, to be sure!

How about ..